-
1
-
-
34547454897
-
-
Botan, C., & Hazelton, Jr., V. (Eds.). Mahwah, NJ: Lawrence Erlbaum Associates
-
Botan, C., & Hazelton, Jr., V. (Eds.). (2006). Public relations theory II. Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2006)
Public Relations Theory II
-
-
-
2
-
-
1842853256
-
Issues management: A relational approach
-
In J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Bridges, J., & Nelson, R. A. (2000). Issues management: A relational approach. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 95-116). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 95-116
-
-
Bridges, J.1
Nelson, R.A.2
-
3
-
-
0002464922
-
Toward a concept and theory of organization-public relationships
-
Broom, G., Casey, S., & Ritchey, J. (1997). Toward a concept and theory of organization-public relationships. Journal of Public Relations Research, 9(2), 83-98.
-
(1997)
Journal of Public Relations Research
, vol.9
, Issue.2
, pp. 83-98
-
-
Broom, G.1
Casey, S.2
Ritchey, J.3
-
4
-
-
0008707151
-
Toward a concept and theory of organization-public relationships: An update
-
In J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Broom, G., Casey, S., & Ritchey, J. (2000). Toward a concept and theory of organization-public relationships: An update. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 3-22). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 3-22
-
-
Broom, G.1
Casey, S.2
Ritchey, J.3
-
6
-
-
0000497273
-
Examining the role that personal, professional and community relationships play in respondent relationship recognition and intended behavior
-
Bruning, S. D. (2000). Examining the role that personal, professional and community relationships play in respondent relationship recognition and intended behavior. Communication Quarterly, 48(4), 437-448.
-
(2000)
Communication Quarterly
, vol.48
, Issue.4
, pp. 437-448
-
-
Bruning, S.D.1
-
7
-
-
0036204240
-
Relationship building as a retention strategy: Linking relationship attitudes and satisfaction evaluations to behavioral outcomes
-
Bruning, S. D. (2002). Relationship building as a retention strategy: Linking relationship attitudes and satisfaction evaluations to behavioral outcomes. Public Relations Review, 28(1), 39-48.
-
(2002)
Public Relations Review
, vol.28
, Issue.1
, pp. 39-48
-
-
Bruning, S.D.1
-
8
-
-
84921318833
-
Building relationships between organizations and publics: Examining the linkage between organization-public relationships, evaluations of satisfaction, and behavioral intent
-
Bruning, S. D., Castle, J. D., & Schrepfer, E. (2004). Building relationships between organizations and publics: Examining the linkage between organization-public relationships, evaluations of satisfaction, and behavioral intent. Communication Studies, 55(3), 435-446.
-
(2004)
Communication Studies
, vol.55
, Issue.3
, pp. 435-446
-
-
Bruning, S.D.1
Castle, J.D.2
Schrepfer, E.3
-
9
-
-
39049156029
-
Using dialogue to build organizationpublic relationships, engage publics, and positively affect organizational outcomes
-
Bruning, S. D., Dials, M., & Shirka, A. (2008). Using dialogue to build organizationpublic relationships, engage publics, and positively affect organizational outcomes. Public Relations Review, 34(1), 25-31.
-
(2008)
Public Relations Review
, vol.34
, Issue.1
, pp. 25-31
-
-
Bruning, S.D.1
Dials, M.2
Shirka, A.3
-
10
-
-
0141643300
-
Expanding the organization-public relationship scale: Exploring the role that structural and personal commitment plays in organization-public relationships
-
Bruning, S. D., & Galloway, T. (2003). Expanding the organization-public relationship scale: Exploring the role that structural and personal commitment plays in organization-public relationships. Public Relations Review, 29(3), 309-319.
-
(2003)
Public Relations Review
, vol.29
, Issue.3
, pp. 309-319
-
-
Bruning, S.D.1
Galloway, T.2
-
11
-
-
84994671878
-
Linking organization-public relationship attitudes and satisfaction outcomes: Communication strategies to build relationships and enhance satisfaction
-
Bruning, S. D., & Hatfield, M. (2002). Linking organization-public relationship attitudes and satisfaction outcomes: Communication strategies to build relationships and enhance satisfaction. Journal of Promotion Management, 8(2), 3-19.
-
(2002)
Journal of Promotion Management
, vol.8
, Issue.2
, pp. 3-19
-
-
Bruning, S.D.1
Hatfield, M.2
-
12
-
-
0141630745
-
Relationship building and behavioral outcomes: Exploring the connection between relationship attitudes and key constituent behavior
-
Bruning, S. D., & Lambe, K. (2002). Relationship building and behavioral outcomes: Exploring the connection between relationship attitudes and key constituent behavior. Communication Research Reports, 19(4), 327-337.
-
(2002)
Communication Research Reports
, vol.19
, Issue.4
, pp. 327-337
-
-
Bruning, S.D.1
Lambe, K.2
-
13
-
-
4043088538
-
Examining city-resident relationships: Linking community relations, relationship building activities, and satisfaction evaluations
-
Bruning, S. D., Langenhop, A., & Green, K. A. (2004). Examining city-resident relationships: Linking community relations, relationship building activities, and satisfaction evaluations. Public Relations Review, 30(3), 335-345.
-
(2004)
Public Relations Review
, vol.30
, Issue.3
, pp. 335-345
-
-
Bruning, S.D.1
Langenhop, A.2
Green, K.A.3
-
14
-
-
0000062342
-
Organization-public relationships and consumer satisfaction: Role of relationships in the satisfaction mix
-
Bruning, S. D., & Ledingham, J. A. (1998a). Organization-public relationships and consumer satisfaction: Role of relationships in the satisfaction mix. Communication Research Reports, 15(2), 199-209.
-
(1998)
Communication Research Reports
, vol.15
, Issue.2
, pp. 199-209
-
-
Bruning, S.D.1
Ledingham, J.A.2
-
15
-
-
0033147864
-
Relationships between organizations and publics: Development of a multi-dimensional scale
-
Bruning, S. D., & Ledingham, J. A. (1999a). Relationships between organizations and publics: Development of a multi-dimensional scale. Public Relations Review, 25(2), 157-170.
-
(1999)
Public Relations Review
, vol.25
, Issue.2
, pp. 157-170
-
-
Bruning, S.D.1
Ledingham, J.A.2
-
16
-
-
70749137434
-
Public relations and consumer decisions: Examining the influence of organization-public relationships on consumer behavior
-
Bruning, S. D., & Ledingham, J. A. (1999b). Public relations and consumer decisions: Examining the influence of organization-public relationships on consumer behavior. Business Research Yearbook, 6, 674-678.
-
(1999)
Business Research Yearbook
, vol.6
, pp. 674-678
-
-
Bruning, S.D.1
Ledingham, J.A.2
-
17
-
-
0007331519
-
Organization and key public relationships: Testing the influence of the relationship dimensions in a business-tobusiness context
-
In J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Bruning, S. D., & Ledingham, J. A. (2000a). Organization and key public relationships: Testing the influence of the relationship dimensions in a business-tobusiness context. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 159-173). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 159-173
-
-
Bruning, S.D.1
Ledingham, J.A.2
-
18
-
-
4043132721
-
Identifying the communication behaviors and interaction patterns of agency-client relationships in development and decline
-
Bruning, S. D., & Ledingham, J. A. (2000b). Identifying the communication behaviors and interaction patterns of agency-client relationships in development and decline. Journal of Promotional Management, 18(2), 21-34.
-
(2000)
Journal of Promotional Management
, vol.18
, Issue.2
, pp. 21-34
-
-
Bruning, S.D.1
Ledingham, J.A.2
-
19
-
-
85068269980
-
The role of relationships in public relations: Examining the influence of relational attitudes on behavioral intent
-
Bruning, S. D., & Ralston, M. (2000). The role of relationships in public relations: Examining the influence of relational attitudes on behavioral intent. Communication Research Reports, 17(4), 426-435.
-
(2000)
Communication Research Reports
, vol.17
, Issue.4
, pp. 426-435
-
-
Bruning, S.D.1
Ralston, M.2
-
20
-
-
85007815881
-
Using a relational approach to retaining students and building mutually beneficial student-university relationships
-
Bruning, S. D., & Ralston, M. (2001). Using a relational approach to retaining students and building mutually beneficial student-university relationships. Southern Communication Journal, 66(4), 337-345.
-
(2001)
Southern Communication Journal
, vol.66
, Issue.4
, pp. 337-345
-
-
Bruning, S.D.1
Ralston, M.2
-
21
-
-
10944242058
-
Crisis management: Advantages of a relational perspective
-
In J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Coombs, T. (2000). Crisis management: Advantages of a relational perspective. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 73-93). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 73-93
-
-
Coombs, T.1
-
24
-
-
33750633876
-
Relationship management: A new professional model
-
In J. A. Ledingham, & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Dimmick, S., with Bell, T. E., Burgiss, S. G. & Ragsdale, C. (2000). Relationship management: A new professional model. In J. A. Ledingham, & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 117-136). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 117-136
-
-
Dimmick, S.1
Bell, T.E.2
Burgiss, S.G.3
Ragsdale, C.4
-
26
-
-
84921260604
-
Relationships and the evolution of network news
-
in J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Esposito, S. A., & Koch. (2000). Relationships and the evolution of network news, in J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 221-238). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 221-238
-
-
-
28
-
-
0000521237
-
Image and substance: From symbolic to behavioral relationships
-
Grunig, J. E. (1993). Image and substance: From symbolic to behavioral relationships. Public Relations Review, 19(2), 121-139.
-
(1993)
Public Relations Review
, vol.19
, Issue.2
, pp. 121-139
-
-
Grunig, J.E.1
-
29
-
-
70749155349
-
Excellence theory in public relations: Past, present, and Future
-
In A. Zerfass, B. van Ruler, & K. Sriramesh (Eds.), Wiesbaden, Germany: VS Verlag f̈ur Sozialwissenschaften
-
Grunig, J. E., & Grunig, L. A. (2008). Excellence theory in public relations: Past, present, and Future. In A. Zerfass, B. van Ruler, & K. Sriramesh (Eds.), Public relations research: European and international perspectives and innovations (pp. 327-348). Wiesbaden, Germany: VS Verlag f̈ur Sozialwissenschaften.
-
(2008)
Public Relations Research: European and International Perspectives and Innovations
, pp. 327-348
-
-
Grunig, J.E.1
Grunig, L.A.2
-
30
-
-
0001925748
-
From organizational effectiveness to relationship indicators: Antecedents of relationships, public relations strategies, and relationship outcomes
-
In J. A. Ledingham, & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Grunig, J. E., & Huang, Y.-H. (2000). From organizational effectiveness to relationship indicators: Antecedents of relationships, public relations strategies, and relationship outcomes. In J. A. Ledingham, & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 23-54). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 23-54
-
-
Grunig, J.E.1
Huang, Y.-H.2
-
33
-
-
0003129103
-
What is an effective organization?
-
In J. E. Grunig, D. M. Dozier, W. P. Ehling, L. A. Grunig, F. C. Repper, & J. White (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates
-
Grunig, L. A., Grunig, J. E., & Ehling, W. P. (1992). What is an effective organization? In J. E. Grunig, D. M. Dozier, W. P. Ehling, L. A. Grunig, F. C. Repper, & J. White (Eds.), Excellence in public relations and communication management (pp. 65-90). Hillsdale, NJ: Lawrence Erlbaum Associates.
-
(1992)
Excellence in Public Relations and Communication Management
, pp. 65-90
-
-
Grunig, L.A.1
Grunig, J.E.2
Ehling, W.P.3
-
34
-
-
84993077953
-
Measuring public relationships among students and administrators at the University of Florida
-
Hon, L. C., & Brunner, B. R. (2002). Measuring public relationships among students and administrators at the University of Florida. Journal of Communication Management, 6(3), 227-238.
-
(2002)
Journal of Communication Management
, vol.6
, Issue.3
, pp. 227-238
-
-
Hon, L.C.1
Brunner, B.R.2
-
36
-
-
0007084481
-
Public relations strategies, relational outcomes, and conflict management strategies
-
Doctoral dissertation. College Park, MD: University of Maryland
-
Huang, Y.-H. (1997). Public relations strategies, relational outcomes, and conflict management strategies. Doctoral dissertation. College Park, MD: University of Maryland.
-
(1997)
-
-
Huang, Y.-H.1
-
37
-
-
85066203036
-
OPRA: A cross-cultural, multiple-item scale for measuring organization-public relationships
-
Huang, Y.-H. (2001a). OPRA: A cross-cultural, multiple-item scale for measuring organization-public relationships. Journal of Public Relations Research, 13(1), 61-90.
-
(2001)
Journal of Public Relations Research
, vol.13
, Issue.1
, pp. 61-90
-
-
Huang, Y.-H.1
-
38
-
-
70749152048
-
Toward a normative theory of relationship management
-
Research study conducted under the supervision of Dr. J. E. Grunig. College Park, MD: Department of Communication, University of Maryland. Retrieved August 12, 2008, from
-
Hung, C. J. F. (2001). Toward a normative theory of relationship management. Research study conducted under the supervision of Dr. J. E. Grunig. College Park, MD: Department of Communication, University of Maryland. Retrieved August 12, 2008, from http://www.instituteforpr.org/files/uploads/2001_Hung.pdf
-
(2001)
-
-
Hung, C.J.F.1
-
39
-
-
85167000726
-
A study of the relationships of multinational companies in China
-
Hung, C. J. F. (2002). A study of the relationships of multinational companies in China. Journal of Public Relations Research, 18(2), 151-176.
-
(2002)
Journal of Public Relations Research
, vol.18
, Issue.2
, pp. 151-176
-
-
Hung, C.J.F.1
-
40
-
-
85066204597
-
Exploring types of organization-public relationships and their implication for relationship management in public relations
-
Hung, C. J. F. (2005). Exploring types of organization-public relationships and their implication for relationship management in public relations. Journal of Public Relations Research, 17(4), 393-425.
-
(2005)
Journal of Public Relations Research
, vol.17
, Issue.4
, pp. 393-425
-
-
Hung, C.J.F.1
-
42
-
-
85066220704
-
The effect of web characteristics on relationship building
-
Jo, S., & Kim, Y. (2003). The effect of web characteristics on relationship building. Journal of Public Relations Research, 15(3), 199-223.
-
(2003)
Journal of Public Relations Research
, vol.15
, Issue.3
, pp. 199-223
-
-
Jo, S.1
Kim, Y.2
-
43
-
-
85167069509
-
-
Paper presented at the annual conference of the International Communications Association, Seoul, Korea, July
-
Jo, S., Shim, S., & Kim, Y. (2002). The effect of management communication on trusting relationships in the context of employee communication. Paper presented at the annual conference of the International Communications Association, Seoul, Korea, July.
-
(2002)
The Effect of Management Communication on Trusting Relationships in the Context of Employee Communication
-
-
Jo, S.1
Shim, S.2
Kim, Y.3
-
44
-
-
84951285707
-
Stewardship: The fifth step in the public relations process
-
In R. L. Heath (Ed.), Thousand Oaks, CA: Sage
-
Kelly, K. S. (2001). Stewardship: The fifth step in the public relations process. In R. L. Heath (Ed.), Handbook of public relations (pp. 279-290). Thousand Oaks, CA: Sage.
-
(2001)
Handbook of Public Relations
, pp. 279-290
-
-
Kelly, K.S.1
-
45
-
-
0032164127
-
Building dialogic relationships through the World Wide Web
-
Kent, M. L, & Taylor, M. (1998). Building dialogic relationships through the World Wide Web. Public Relations Review, 24(3), 321-334.
-
(1998)
Public Relations Review
, vol.24
, Issue.3
, pp. 321-334
-
-
Kent, M.L.1
Taylor, M.2
-
46
-
-
0039621194
-
Measuring the bottom-line impact of corporate public relations
-
Kim, Y. (2000). Measuring the bottom-line impact of corporate public relations. Journalism & Mass Communication Quarterly, 77(2), 273-291.
-
(2000)
Journalism & Mass Communication Quarterly
, vol.77
, Issue.2
, pp. 273-291
-
-
Kim, Y.1
-
47
-
-
0035648723
-
Searching for the organization-public relationship: A valid and reliable instrument
-
Kim, Y. (2001). Searching for the organization-public relationship: A valid and reliable instrument. Journalism and Mass communication Quarterly, 78(4), 799-815.
-
(2001)
Journalism and Mass communication Quarterly
, vol.78
, Issue.4
, pp. 799-815
-
-
Kim, Y.1
-
48
-
-
84989390073
-
Public relations in South Korea: Applying theories and exploring opportunities
-
Kim, Y., & Hon, L. C. (2001). Public relations in South Korea: Applying theories and exploring opportunities. Journal of Asian Pacific Communication, 11(2), 263-286.
-
(2001)
Journal of Asian Pacific Communication
, vol.11
, Issue.2
, pp. 263-286
-
-
Kim, Y.1
Hon, L.C.2
-
49
-
-
85167069034
-
The effects of relationships on satisfaction, loyalty and future behavior: A case study of community bank
-
Paper presented at the annual conference of the Association for Education in Journalism and Mass communication, Miami Beach, FL, August
-
Kim, Y., & Jo, S. (2002). The effects of relationships on satisfaction, loyalty and future behavior: A case study of community bank. Paper presented at the annual conference of the Association for Education in Journalism and Mass communication, Miami Beach, FL, August.
-
(2002)
-
-
Kim, Y.1
Jo, S.2
-
50
-
-
0141630744
-
Public relations: Toward a global profession
-
In J. A. Ledingham & Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Kruckeberg, D. (2000). Public relations: Toward a global profession. In J. A. Ledingham & Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 145-158). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 145-158
-
-
Kruckeberg, D.1
-
51
-
-
85167017894
-
-
June 1-5, Paper presented at the Annual Convention of the International Communication Association, Acapulco, Mexico
-
Ledingham, J. A. (2000a, June 1-5). Relationship management: Where do we go from here? Paper presented at the Annual Convention of the International Communication Association, Acapulco, Mexico.
-
(2000)
Relationship Management: Where do We go from Here?
-
-
Ledingham, J.A.1
-
52
-
-
0141519614
-
Government-community relationships: Extending the relational perspective of public relations
-
Ledingham, J. A. (2001). Government-community relationships: Extending the relational perspective of public relations. Public Relations Review, 27(3), 285-295.
-
(2001)
Public Relations Review
, vol.27
, Issue.3
, pp. 285-295
-
-
Ledingham, J.A.1
-
53
-
-
85066205304
-
Explicating relationship management as a general theory of public relations
-
Ledingham, J. A. (2003a). Explicating relationship management as a general theory of public relations. Journal of Public Relations Research, 15(2), 181-198.
-
(2003)
Journal of Public Relations Research
, vol.15
, Issue.2
, pp. 181-198
-
-
Ledingham, J.A.1
-
54
-
-
70749102344
-
SMARTS: A relationship process model of public relations
-
Ledingham, J. A. (2003b). SMARTS: A relationship process model of public relations. Business Research Yearbook, 10, 969-973.
-
(2003)
Business Research Yearbook
, vol.10
, pp. 969-973
-
-
Ledingham, J.A.1
-
55
-
-
70749148193
-
Cross-cultural public relations: A review of existing models with suggestions for a post-industrial public relations pyramid
-
in this issue
-
Ledingham, J. A. (2009). Cross-cultural public relations: A review of existing models with suggestions for a post-industrial public relations pyramid. Journal of Promotional Management, 14(3/4), in this issue.
-
(2009)
Journal of Promotional Management
, vol.14
, Issue.3-4
-
-
Ledingham, J.A.1
-
56
-
-
0002951599
-
Relationship management and public relations: Dimensions of an organization-public relationship
-
Ledingham, J. A. & Bruning, S. D. (1998a). Relationship management and public relations: dimensions of an organization-public relationship. Public Relations Review, 24(1), 55-65.
-
(1998)
Public Relations Review
, vol.24
, Issue.1
, pp. 55-65
-
-
Ledingham, J.A.1
Bruning, S.D.2
-
57
-
-
70749158343
-
The media audit: A management approach to media relations
-
Ledingham, J. A. & Bruning, S. D. (1998b). The media audit: A management approach to media relations. Business Research Yearbook, 5, 752-756.
-
(1998)
Business Research Yearbook
, vol.5
, pp. 752-756
-
-
Ledingham, J.A.1
Bruning, S.D.2
-
58
-
-
4043107358
-
Introduction: Background and current trends in the study of relationship management
-
In J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Ledingham, J. A. & Bruning, S. D. (2000a). Introduction: Background and current trends in the study of relationship management. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. xi-xvii). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
-
-
Ledingham, J.A.1
Bruning, S.D.2
-
59
-
-
4043107358
-
A longitudinal study of organizationpublic relationship dimensions: Defining the role of communication in the practice of relationship management
-
In J. A. Ledingham & S. D. Bruning (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Ledingham, J. A. & Bruning, S. D. (2000b). A longitudinal study of organizationpublic relationship dimensions: Defining the role of communication in the practice of relationship management. In J. A. Ledingham & S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 55-69). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 55-69
-
-
Ledingham, J.A.1
Bruning, S.D.2
-
60
-
-
33750256849
-
Managing community relationships to maximize mutual benefit
-
In R. L. Heath (Ed.), Thousand Oaks, CA: Sage
-
Ledingham, J. A. & Bruning, S. D. (2001). Managing community relationships to maximize mutual benefit. In R. L. Heath (Ed.), Handbook of public relations (pp. 527-534). Thousand Oaks, CA: Sage.
-
(2001)
Handbook of Public Relations
, pp. 527-534
-
-
Ledingham, J.A.1
Bruning, S.D.2
-
61
-
-
0000546642
-
Time as an indicator of the perceptions and behavior of members of a key public: Monitoring and predicting organization-public partnerships
-
Ledingham, J. A., Bruning, S. D., & Wilson, L. J. (1999). Time as an indicator of the perceptions and behavior of members of a key public: Monitoring and predicting organization-public partnerships. Journal of Public Relations Research, 11(2), 167-183.
-
(1999)
Journal of Public Relations Research
, vol.11
, Issue.2
, pp. 167-183
-
-
Ledingham, J.A.1
Bruning, S.D.2
Wilson, L.J.3
-
62
-
-
0008710013
-
Measuring relationships is key to successful public relations
-
Lindenmann, W. K. (1998). Measuring relationships is key to successful public relations. Public Relations Quarterly, 43(4), 18-24.
-
(1998)
Public Relations Quarterly
, vol.43
, Issue.4
, pp. 18-24
-
-
Lindenmann, W.K.1
-
63
-
-
70749105843
-
Changing vistas in public relations theory
-
Mackey, S. (2003). Changing vistas in public relations theory. PRism, 1(1), 9.
-
(2003)
PRism
, vol.1
, Issue.1
, pp. 9
-
-
Mackey, S.1
-
64
-
-
84992948066
-
Towards relationship management: Public relations at the core of organizational development
-
Phillips, D. (2006a). Towards relationship management: Public relations at the core of organizational development. Journal of Communication Management, 10(2), 211-226.
-
(2006)
Journal of Communication Management
, vol.10
, Issue.2
, pp. 211-226
-
-
Phillips, D.1
-
65
-
-
85066210801
-
From aardvark to zebra: A new millennium analysis of theory development in public relations academic journals
-
Sallot, L. M., Lyon, L. J., Acosta-Alzaru, C., & Jones, K. O. (2003). From aardvark to zebra: A new millennium analysis of theory development in public relations academic journals, Journal of Public Relations Research, 15(1), 27-90.
-
(2003)
Journal of Public Relations Research
, vol.15
, Issue.1
, pp. 27-90
-
-
Sallot, L.M.1
Lyon, L.J.2
Acosta-Alzaru, C.3
Jones, K.O.4
-
66
-
-
0001852981
-
Media relations in Bosnia: A role for public relations in building civil society
-
Taylor, M. (2000). Media relations in Bosnia: A role for public relations in building civil society. Public Relations Review, 26(1), 1-14.
-
(2000)
Public Relations Review
, vol.26
, Issue.1
, pp. 1-14
-
-
Taylor, M.1
-
67
-
-
0007331518
-
An interpersonal primer with implications for public relations
-
In J. A. Ledingham, & S. D. Bruning. (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Thomlison, T. D. (2000). An interpersonal primer with implications for public relations. In J. A. Ledingham, & S. D. Bruning. (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 177-203). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 177-203
-
-
Thomlison, T.D.1
-
68
-
-
70749156743
-
Public relations in the new millennium: Understanding the forces that are shaping the profession
-
Thomsen, S. R. (1997). Public relations in the new millennium: Understanding the forces that are shaping the profession. Public Relations Quarterly, 42(1), 11-18.
-
(1997)
Public Relations Quarterly
, vol.42
, Issue.1
, pp. 11-18
-
-
Thomsen, S.R.1
-
69
-
-
0003140984
-
From personal influence to interpersonal influence: A model for relationship management
-
In J. A. Ledingham, & S. D. Bruning. (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
-
Toth, E. (2000). From personal influence to interpersonal influence: A model for relationship management. In J. A. Ledingham, & S. D. Bruning. (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 205-220). Mahwah, NJ: Lawrence Erlbaum Associates.
-
(2000)
Public Relations as Relationship Management: A Relational Approach to Public Relations
, pp. 205-220
-
-
Toth, E.1
-
70
-
-
85166995375
-
-
Paper presented at the annual conference of the Association for Education in Journalism and Mass communication, Miami Beach, FL, August
-
Triese, D., Weigold, M. F., Walsh-Childers, K., & Friedman, M. (2002). Relationships among important outcomes of science campaigns aimed at the general public. Paper presented at the annual conference of the Association for Education in Journalism and Mass communication, Miami Beach, FL, August.
-
(2002)
Relationships among Important Outcomes of Science Campaigns Aimed at the General Public
-
-
Triese, D.1
Weigold, M.F.2
Walsh-Childers, K.3
Friedman, M.4
-
71
-
-
0008681353
-
Axioms of relationship management: Applying interpersonal communication principles to the public relations context
-
Bruning, S. D. (2001). Axioms of relationship management: Applying interpersonal communication principles to the public relations context. Journal of Promotion Management, 7(1/2), 3-15.
-
(2001)
Journal of Promotion Management
, vol.7
, Issue.1-2
, pp. 3-15
-
-
Bruning, S.D.1
-
72
-
-
31844455010
-
Mutual benefit as outcome indicator: Factors influencing perceptions of benefit in organization-public relationships
-
Bruning, S. D., DeMiglio, P. W., & Embry, K. (2006). Mutual benefit as outcome indicator: Factors influencing perceptions of benefit in organization-public relationships. Public Relations Review, 32(1), 33-40.
-
(2006)
Public Relations Review
, vol.32
, Issue.1
, pp. 33-40
-
-
Bruning, S.D.1
de Miglio, P.W.2
Embry, K.3
-
73
-
-
70749141178
-
Linking worldview, relationship attitudes, and behavioral outcomes: Implications for the study and practice of public relations
-
in this issue
-
Bruning, S. D., & Lambe, K. E. (2009). Linking worldview, relationship attitudes, and behavioral outcomes: Implications for the study and practice of public relations. Journal of Promotion Management, 14(3/4), in this issue.
-
(2009)
Journal of Promotion Management
, vol.14
, Issue.3-4
-
-
Bruning, S.D.1
Lambe, K.E.2
-
74
-
-
0008681243
-
Perceptions of relationships and evaluations of satisfaction: An exploration of interaction
-
Bruning, S. D., & Ledingham, J. A. (2000c). Perceptions of relationships and evaluations of satisfaction: An exploration of interaction. Public Relations Review, 26(1), 85-95.
-
(2000)
Public Relations Review
, vol.26
, Issue.1
, pp. 85-95
-
-
Bruning, S.D.1
Ledingham, J.A.2
-
75
-
-
33646511521
-
Town-gown relationships: Exploring university-community engagement from the perspective of community members
-
Bruning, S. D., McGrew, S., & Cooper, M. (2006). Town-gown relationships: Exploring university-community engagement from the perspective of community members. Public Relations Review, 32(2), 125-130.
-
(2006)
Public Relations Review
, vol.32
, Issue.2
, pp. 125-130
-
-
Bruning, S.D.1
McGrew, S.2
Cooper, M.3
-
76
-
-
84993083355
-
Is trust a necessary component of relationship management?
-
Chia, J. (2005). Is trust a necessary component of relationship management? Journal of Communication Management, 9(3), 277-285.
-
(2005)
Journal of Communication Management
, vol.9
, Issue.3
, pp. 277-285
-
-
Chia, J.1
-
77
-
-
0344163316
-
An extended examination of the crisis situations: A fusion of the relational management and symbolic approaches
-
Coombs, W. T., & Holladay, J. (2001). An extended examination of the crisis situations: A fusion of the relational management and symbolic approaches. Journal of Public Relations Research, 13(4), 324-340.
-
(2001)
Journal of Public Relations Research
, vol.13
, Issue.4
, pp. 324-340
-
-
Coombs, W.T.1
Holladay, J.2
-
78
-
-
33646514867
-
Tracking organization-public relationships over time: A framework for longitudinal research
-
Dougall, E. K. (2006). Tracking organization-public relationships over time: A framework for longitudinal research. Public Relations Review, 32(2), 174-176.
-
(2006)
Public Relations Review
, vol.32
, Issue.2
, pp. 174-176
-
-
Dougall, E.K.1
-
79
-
-
85066208674
-
Corporate philanthropy and corporate community relations: Measuring relationship- building results
-
Hall, M. R. (2006). Corporate philanthropy and corporate community relations: Measuring relationship- building results. Journal of Public Relations Research, 18(1), 1-21.
-
(2006)
Journal of Public Relations Research
, vol.18
, Issue.1
, pp. 1-21
-
-
Hall, M.R.1
-
80
-
-
85066177956
-
Values of public relations: Effects on organization-public relationships mediating conflict resolution
-
Huang, Y.-H. (2001b). Values of public relations: Effects on organization-public relationships mediating conflict resolution. Journal of Public Relations Research, 13(4), 265-301.
-
(2001)
Journal of Public Relations Research
, vol.13
, Issue.4
, pp. 265-301
-
-
Huang, Y.-H.1
-
81
-
-
84993102356
-
Cultural influence on relationship cultivation strategies: Multinational companies in China
-
Hung, C. J. F. (2004). Cultural influence on relationship cultivation strategies: Multinational companies in China. Journal of Communication Management, 8(3), 264-281.
-
(2004)
Journal of Communication Management
, vol.8
, Issue.3
, pp. 264-281
-
-
Hung, C.J.F.1
-
82
-
-
85066228607
-
Measurement of organization-public relationships: Validation of measurement using a manufacturer-retailer relationship
-
Jo, S. (2006). Measurement of organization-public relationships: Validation of measurement using a manufacturer-retailer relationship. Journal of Public Relations Research, 18(3), 225-248.
-
(2006)
Journal of Public Relations Research
, vol.18
, Issue.3
, pp. 225-248
-
-
Jo, S.1
-
83
-
-
31844453428
-
Organization-public relationships: Measurement validation in a university setting
-
Jo, S., Hon, L. C., & Brunner, B. R. (2004). Organization-public relationships: Measurement validation in a university setting. Journal of Communication Management, 9(1), 14-27.
-
(2004)
Journal of Communication Management
, vol.9
, Issue.1
, pp. 14-27
-
-
Jo, S.1
Hon, L.C.2
Brunner, B.R.3
-
84
-
-
19044395853
-
Paradigm shift of employee communication: The effect of management communication on trusting relationships
-
Jo, S., & Shim, S. W. (2005). Paradigm shift of employee communication: The effect of management communication on trusting relationships. Public Relations Review, 31(2), 277-280.
-
(2005)
Public Relations Review
, vol.31
, Issue.2
, pp. 277-280
-
-
Jo, S.1
Shim, S.W.2
-
85
-
-
84992963270
-
Relationship maintenance strategies on Fortune 500 company web sites
-
Ki, E.-J., & Hon, L. C. (2006). Relationship maintenance strategies on Fortune 500 company web sites. Journal of Communication Management, 10(2), 27-43.
-
(2006)
Journal of Communication Management
, vol.10
, Issue.2
, pp. 27-43
-
-
Ki, E.-J.1
Hon, L.C.2
-
86
-
-
38749105854
-
Reliability and validity of organization-public relationship measurement and linkages among relationship indicators in a membership organization
-
Ki, E.-J., & Hon, L. C. (2007a). Reliability and validity of organization-public relationship measurement and linkages among relationship indicators in a membership organization. Journalism & Mass Communication Quarterly, 84(3), 419-438.
-
(2007)
Journalism & Mass Communication Quarterly
, vol.84
, Issue.3
, pp. 419-438
-
-
Ki, E.-J.1
Hon, L.C.2
-
87
-
-
38749108410
-
Testing the linkages among the organization-public relationship and attitude and behavioral intentions
-
Ki, E.-J., & Hon, L. C. (2007b). Testing the linkages among the organization-public relationship and attitude and behavioral intentions. Journal of Public Relations Research, 19(1), 1-23.
-
(2007)
Journal of Public Relations Research
, vol.19
, Issue.1
, pp. 1-23
-
-
Ki, E.-J.1
Hon, L.C.2
-
88
-
-
33646507504
-
Status of organization-public relationship research from an analysis of published articles, 1985-2004
-
Ki, E.-J., & Shin, J.-H. (2006). Status of organization-public relationship research from an analysis of published articles, 1985-2004. Public Relations Review, 32(2), 194-195.
-
(2006)
Public Relations Review
, vol.32
, Issue.2
, pp. 194-195
-
-
Ki, E.-J.1
Shin, J.-H.2
-
89
-
-
23444431930
-
Comparative effects of organization-public relationships and product-related attributes on brand attitude
-
Kim, J., & Chan-Olmsted, S. M (2005). Comparative effects of organization-public relationships and product-related attributes on brand attitude. Journal of Marketing Communications, 11(3), 145-170.
-
(2005)
Journal of Marketing Communications
, vol.11
, Issue.3
, pp. 145-170
-
-
Kim, J.1
Chan-Olmsted, S.M.2
-
90
-
-
0035605761
-
Relationship building as integral to British activism: Its impact on accountability in broadcasting
-
Kovacs, R. (2001). Relationship building as integral to British activism: its impact on accountability in broadcasting. Public Relations Review, 27(4), 421-436.
-
(2001)
Public Relations Review
, vol.27
, Issue.4
, pp. 421-436
-
-
Kovacs, R.1
-
91
-
-
33750622059
-
Guidelines to building and maintaining organization-public relationships
-
Ledingham, J. A. (2000b). Guidelines to building and maintaining organization-public relationships. Public Relations Quarterly, 45(3), 44-47.
-
(2000)
Public Relations Quarterly
, vol.45
, Issue.3
, pp. 44-47
-
-
Ledingham, J.A.1
-
92
-
-
70749122658
-
Relationship management theory
-
In R. L. Heath (Ed.), Thousand Oaks, CA: Sage
-
Ledingham, J. A. (2005). Relationship management theory. In R. L. Heath (Ed.), Encyclopedia of public relations (pp. 740-743). Thousand Oaks, CA: Sage.
-
(2005)
Encyclopedia of public relations
, pp. 740-743
-
-
Ledingham, J.A.1
-
93
-
-
33646502712
-
A relational approach examining the interplay of prior reputation and intermediate response to a crisis
-
Lyon, L., & Cameron, G. T. (2004). A relational approach examining the interplay of prior reputation and intermediate response to a crisis. Journal of Public Relations Research, 16(3), 213-241.
-
(2004)
Journal of Public Relations Research
, vol.16
, Issue.3
, pp. 213-241
-
-
Lyon, L.1
Cameron, G.T.2
-
94
-
-
33747367550
-
Relationships as organizational resources: Examining public relations impact through its connection with organizational strategies
-
Ni, L. (2006). Relationships as organizational resources: Examining public relations impact through its connection with organizational strategies. Public Relations Review, 32(3), 276-281.
-
(2006)
Public Relations Review
, vol.32
, Issue.3
, pp. 276-281
-
-
Ni, L.1
-
95
-
-
0001462848
-
Determinants of interorganizational relationships: Integration and future directions
-
Oliver, C. (1990). Determinants of interorganizational relationships: Integration and future directions. Academy of Management Review, 15(2), 241-265.
-
(1990)
Academy of Management Review
, vol.15
, Issue.2
, pp. 241-265
-
-
Oliver, C.1
-
96
-
-
38248999909
-
From relationships to relationship marketing: Applying database technology to public relations
-
Petrison, L. A., & Wang, P. (1993). From relationships to relationship marketing: Applying database technology to public relations. Public Relations Review, 19(3), 235-245.
-
(1993)
Public Relations Review
, vol.19
, Issue.3
, pp. 235-245
-
-
Petrison, L.A.1
Wang, P.2
-
97
-
-
33644549717
-
Relationships are the core value for organizations: A practitioner perspective
-
Phillips, D. (2006b). Relationships are the core value for organizations: A practitioner perspective. Corporate Communications: An International Journal, 11(1), 34-42
-
(2006)
Corporate Communications: An International Journal
, vol.11
, Issue.1
, pp. 34-42
-
-
Phillips, D.1
-
98
-
-
33749494344
-
Culture: The software of e-customer relationship management
-
Sigala, M. (2006). Culture: The software of e-customer relationship management. Journal of Marketing Communications, 12(3), 203-223.
-
(2006)
Journal of Marketing Communications
, vol.12
, Issue.3
, pp. 203-223
-
-
Sigala, M.1
-
99
-
-
33749492392
-
SMEs and the strategic context for communication
-
Spickett-Jones, J. G., & Eng, T.-Y. (2006). SMEs and the strategic context for communication. Journal of Marketing Communications, 12(3), 225-243.
-
(2006)
Journal of Marketing Communications
, vol.12
, Issue.3
, pp. 225-243
-
-
Spickett-Jones, J.G.1
Eng, T.-Y.2
-
100
-
-
1342264725
-
Enron and Saambou Bank in South Africa: A case study of insufficient relationship management
-
Steyn, E., de Beer, A. S., Steyn, T. F. J., & Schreiner, W. N. (2004). Enron and Saambou Bank in South Africa: A case study of insufficient relationship management. Public Relations Review, 30(1), 75-86.
-
(2004)
Public Relations Review
, vol.30
, Issue.1
, pp. 75-86
-
-
Steyn, E.1
de Beer, A.S.2
Steyn, T.F.J.3
Schreiner, W.N.4
-
101
-
-
34547582394
-
Communicating during crisis: Use of blogs relationship management tool
-
Sweetser, K. D., & Metzgar, E. (2007). Communicating during crisis: Use of blogs relationship management tool. Public Relations Review, 33(3), 340-342.
-
(2007)
Public Relations Review
, vol.33
, Issue.3
, pp. 340-342
-
-
Sweetser, K.D.1
Metzgar, E.2
-
102
-
-
13844315155
-
Another dimension to explicating relationships: Measuring inter-organizational linkages
-
Taylor, M., & Doerfel, M. L. (2005). Another dimension to explicating relationships: Measuring inter-organizational linkages. Public Relations Review, 31(1), 121-129.
-
(2005)
Public Relations Review
, vol.31
, Issue.1
, pp. 121-129
-
-
Taylor, M.1
Doerfel, M.L.2
-
103
-
-
0013464418
-
How activist organizations are using the internet to build relationships
-
Taylor, M., Kent, M. L., & White, W. J. (2001). How activist organizations are using the internet to build relationships. Public Relations Review, 27(3), 263-284.
-
(2001)
Public Relations Review
, vol.27
, Issue.3
, pp. 263-284
-
-
Taylor, M.1
Kent, M.L.2
White, W.J.3
-
104
-
-
33750629552
-
Online organization-public relationships: An experiencecentered approach
-
Vorvoreanu, M. (2006). Online organization-public relationships: An experiencecentered approach. Public Relations Review, 32(4), 395-401.
-
(2006)
Public Relations Review
, vol.32
, Issue.4
, pp. 395-401
-
-
Vorvoreanu, M.1
-
105
-
-
84993016575
-
Rethinking relationship management: Exploring the dimension of trust
-
Welch, M. (2006). Rethinking relationship management: Exploring the dimension of trust. Journal of Communication Management, 10(2), 138-155.
-
(2006)
Journal of Communication Management
, vol.10
, Issue.2
, pp. 138-155
-
-
Welch, M.1
-
106
-
-
0039555374
-
Excellent companies and coalition-building among the Fortune 500: A value and relationship-based theory
-
Wilson, L. J. (1994). Excellent companies and coalition-building among the Fortune 500: A value and relationship-based theory. Public Relations Review, 20(4), 333-343.
-
(1994)
Public Relations Review
, vol.20
, Issue.4
, pp. 333-343
-
-
Wilson, L.J.1
-
107
-
-
67650647874
-
Lobbying and relationship management the K Street connection
-
Wise, K. (2007). Lobbying and relationship management the K Street connection. Journal of Public Relations Research, 19(4), 357-376.
-
(2007)
Journal of Public Relations Research
, vol.19
, Issue.4
, pp. 357-376
-
-
Wise, K.1
-
108
-
-
63649125644
-
An integrated model for organization-public relational outcomes, organizational reputation, and their antecedents
-
Yang, S. (2007). An integrated model for organization-public relational outcomes, organizational reputation, and their antecedents. Journal of Public Relations Research, 19(2), 91-121.
-
(2007)
Journal of Public Relations Research
, vol.19
, Issue.2
, pp. 91-121
-
-
Yang, S.1
-
109
-
-
84992969565
-
Decomposing organizational reputation: The effects of organization-public relationship outcomes on cognitive representations of organizations evaluations of organizational performance
-
Yang, S., & Grunig, J. E. (2005). Decomposing organizational reputation: The effects of organization-public relationship outcomes on cognitive representations of organizations evaluations of organizational performance. Journal of Communication Management, 9(4), 305-325.
-
(2005)
Journal of Communication Management
, vol.9
, Issue.4
, pp. 305-325
-
-
Yang, S.1
Grunig, J.E.2
|