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1
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38749108410
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Testing the Linkages among the Organization-Public Relationship and Attitude and Behavioral Intention
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Eyun-Jung Ki and Linda C. Hon, "Testing the Linkages among the Organization-Public Relationship and Attitude and Behavioral Intention," Journal of Public Relations Research 19 (January 2007): 1-23.
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2
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85066210801
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From Aardvark to Zebra: A New Millennium Analysis of Theory Development in Public Relations Academic Journals
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January
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Lynne M. Sallot, Lisa J. Lyon, Carolina Acosta-Alzuru, and Karyn Ogata Jones, "From Aardvark to Zebra: A New Millennium Analysis of Theory Development in Public Relations Academic Journals," Journal of Public Relations Research 15 (January 2003): 27-90.
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Sallot, L.M.1
Lyon, L.J.2
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Ogata Jones, K.4
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3
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85066205304
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Explicating Relationship Management as a General Theory of Public Relations
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John A. Ledingham, "Explicating Relationship Management as a General Theory of Public Relations," Journal of Public Relations Research 15 (April 2003): 181-98.
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Expanding the Organization-Public Relations Scale: Exploring the Role that Structural and Personal Commitment Play in Organization-Public Relationships
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Stephen D. Bruning and Tara Galloway, "Expanding the Organization-Public Relations Scale: Exploring the Role that Structural and Personal Commitment Play in Organization-Public Relationships," Public Relations Review 29 (September 2003): 309-19;
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Public Relations Review
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Bruning, S.D.1
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6
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OPRA: A Cross-Cultural, Multiple-Item Scale for Measuring Organization-Public Relationships
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January
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Yi-Hui Huang, "OPRA: A Cross-Cultural, Multiple-Item Scale for Measuring Organization-Public Relationships," Journal of Public Relations Research 13 (January 2001): 61-90;
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Huang, Y.-H.1
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Measurement of Organization-Public Relationships: Validation of Measurement Using a Manufacturer-Retailer Relationship
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Samsup Jo, "Measurement of Organization-Public Relationships: Validation of Measurement Using a Manufacturer-Retailer Relationship," Journal of Public Relations Research 18 (July 2006): 225-48;
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Samsup, J.1
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Organization-Public Relationships: Measurement Validation in a University Setting
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Samsup Jo, Linda C. Hon, and Brigitta R. Brunner, "Organization-Public Relationships: Measurement Validation in a University Setting," Journal of Communication Management 9 (1 2004): 14-27;
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Jo, S.1
Hon, L.C.2
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9
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Searching for the Organization-Public Relationship: A Valid and Reliable Instrument
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winter
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Youngwook Kim, "Searching for the Organization-Public Relationship: A Valid and Reliable Instrument," Journalism & Mass Communication Quarterly 78 (winter 2001): 799-815.
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For example, see Huan& "OPRA," 62;
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11
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Jo, "Measurement of Organization-Public Relationships," Journal of Public Relations Research 18, 227;
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Journal of Public Relations Research
, vol.18
, pp. 227
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Jo1
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85036969699
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Hon and Grunig, Guidelines for Measuring Relationships, Figure 1.
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Hon and Grunig, Guidelines for Measuring Relationships, Figure 1.
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14
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85036988482
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Hon and Grunig, Guidelines for Measuring Relationships, Figure 1, for the complete and shortened versions of their instruments.
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Hon and Grunig, Guidelines for Measuring Relationships, Figure 1, for the complete and shortened versions of their instruments.
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15
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85066219334
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Furnishing the Edifice: Ongoing Research on Public Relations as a Strategic Management Function
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James E. Grunig, "Furnishing the Edifice: Ongoing Research on Public Relations as a Strategic Management Function," Journal of Public Relations Research 18 (April 2006): 151-76.
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Ki and Hon, Testing the Linkages, 17;
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Ki and Hon, "Testing the Linkages," 17;
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17
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85036993447
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Samsup Jo, Measurement of Organization-Public Relationships: Validation of Measurement Using a Manufacturer-Retailer Relationship (Ph.D. diss., University of Florida, 2003), 161-63.
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Samsup Jo, "Measurement of Organization-Public Relationships: Validation of Measurement Using a Manufacturer-Retailer Relationship" (Ph.D. diss., University of Florida, 2003), 161-63.
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85066224769
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An Open-System Approach to Building Theory in Public Relations
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James C. Anderson and James A. Narus, "A Model of Distributor Firm and Manufacturer Firm Working Partnerships," Journal of Marketing 54 (January 1990): 42-58;
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Determinants of Long-Term Orientation in Buyer-Seller Relationships
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Shankar Ganesan, "Determinants of Long-Term Orientation in Buyer-Seller Relationships," Journal of Marketing 58 (April 1994): 1-19;
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Journal of Marketing
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The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
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Ki and Hon, Testing the Linkages, 17;
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Ki and Hon, "Testing the Linkages," 17;
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23
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Ph.D. diss
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Jo1
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0001925748
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From Organizational Effectiveness to Relationship Indicators: Antecedents of Relationships, Public Relations Strategies, and Relationship Outcomes
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Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations
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Grunig, J.E.1
Huang, Y.-H.2
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25
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85037003089
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Hon and Grunig, Guidelines for Measuring Relationships, 18;
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Hon and Grunig, Guidelines for Measuring Relationships, 18;
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26
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Yi-Hui Huang, "Public Relations Strategies, Relational Outcomes, and Conflict Management Strategies" (Ph.D. diss., University of Maryland, 1997) 81-7;
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Public Relations Strategies, Relational Outcomes, and Conflict Management Strategies
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Huang, Y.-H.1
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85036986578
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Huang, OPRA, 66-8;
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Huang, "OPRA," 66-8;
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28
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85037001518
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Jo, "Measurement of Organization-Public Relationships," Journal of Public Relations Research 18, 229;
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Journal of Public Relations Research
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Kim, Searching for the Organization-Public Relationship, 800-01;
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Kim, "Searching for the Organization-Public Relationship," 800-01;
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30
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Relationship Management in Public Relations: Dimensions of an Organization-Public Relationship
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John A. Ledingham and Stephen D. Bruning, "Relationship Management in Public Relations: Dimensions of an Organization-Public Relationship," Public Relations Review 24 (spring 1998): 55-65;
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Time as an Indicator of the Perceptions and Behavior of Members of a Key Public: Monitoring and Predicting Organization-Public Relationships
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John A. Ledingham, Stephen D. Bruning, and Laurie J. Wilson, "Time as an Indicator of the Perceptions and Behavior of Members of a Key Public: Monitoring and Predicting Organization-Public Relationships," Journal of Public Relations Research 11 (April 1999): 167-83.
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John A. Ledingham, Stephen D. Bruning, T. Dean Thomlison, and Cheryl Lesko, "The Applicability of Interpersonal Relationship Dimensions to an Organizational Context: Toward a Theory of Relational Loyalty," Academy of Managerial Communications Journal 1 (spring 1997): 23-43.
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Ledingham and Bruning, "Relationship Management," 63.
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Hon and Grunig, Guidelines for Measuring Relationships, 18.
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Larrisa A. Grunig, James E. Grunig, and William P. Ehling "What Is an Effective Organization?" in Excellence in Public Relations and Communication Management, ed. James E. Grunig, David M. Dozier, William P. Ehling, Larrisa. A. Grunig, Fred C. Repper, and Jon White (NJ: Lawrence Erlbaum Associates, 1992), 65-90;
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Frank E. Millar and Edna Rogers, "A Relational Approach to Interpersonal Communication," in Explorations in Interpersonal Communication, ed. Gerald R. Miller (CA: Sage, 1976), 87-103.
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Burgoon and Hale, "The Fundamental Topoi," 210;
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Canary and Spitzberg, "A Model of the Perceived Competence," 644-45;
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Canary and Stafford, Relational Maintenance Strategies, 256;
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Hon and Grunig, Guidelines for Measuring Relationships, 39;
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Hon and Grunig, Guidelines for Measuring Relationships, 39;
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Huang, OPRA, 65;
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Hon and Grunig, Guidelines for Measuring Relationships, 19-20.
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Hon and Grunig, Guidelines for Measuring Relationships, 19-20.
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
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Hon and Grunig, Guidelines for Measuring Relationships, 19.
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Hon and Grunig, Guidelines for Measuring Relationships, 19.
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Hon and Grunih, Guidelines for Measuring Relationships," 20;
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Huang, OPRA, 67;
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Huang, "OPRA," 67;
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Robert A. Lewis and Graham B. Spanier, "Theorizing About the Quality and the Stability of Marriage," in Contemporary Theories about the Family, ed. Wesley R. Burr, Reuben Hill, F. Ivan Nye, and Ira L. Reiss (NY: Free Press, 1979), 268-94.
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Zaltman, G.3
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85
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85036997954
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Morgan and Hunt, The Commitment-Trust Theory, 23.
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Morgan and Hunt, "The Commitment-Trust Theory," 23.
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86
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Hon and Grunig, Guidelines for Measuring Relationships, 19;
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Hon and Grunig, Guidelines for Measuring Relationships, 19;
-
-
-
-
87
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-
85036964653
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-
Huang, OPRA, 67;
-
Huang, "OPRA," 67;
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88
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85037001518
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Measurement of Organization-Public Relationships
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Jo, "Measurement of Organization-Public Relationships," Journal of Public Relations Research 18, 229.
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Journal of Public Relations Research
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Jo1
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3042978777
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The Origins of Public Relations Theory in Economics and Strategic Management
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paper presented at the, Bled, Slovenia
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Dejan Vercic and James E. Grunig, "The Origins of Public Relations Theory in Economics and Strategic Management" (paper presented at the Second International Public Relations Research Symposium, Bled, Slovenia, 1995).
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Second International Public Relations Research Symposium
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Vercic, D.1
Grunig, J.E.2
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90
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85036981152
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
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91
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85036994572
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
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93
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Notes on the Concept of Commitment
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July
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Howard S. Becker, "Notes on the Concept of Commitment," American Journal of Sociology 66 (July 1960): 32-42;
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American Journal of Sociology
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Becker, H.S.1
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94
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0022088851
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A Review and Reconceptualization of Organizational Commitment
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July
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Amon E. Reichers, "A Review and Reconceptualization of Organizational Commitment," The Academy of Management Review 10 (July 1985): 465-76.
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The Academy of Management Review
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Reichers, A.E.1
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95
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85036969213
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Morgan and Hunt, The Commitment-Trust Theory, 23.
-
Morgan and Hunt, "The Commitment-Trust Theory," 23.
-
-
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96
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0000373192
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Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians
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October
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Lynman W. Porter, Richard M. Steers, Richard T. Mowday, and Paul V. Boulian, "Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians," Journal of Applied Psychology 59 (October 1974): 603-09.
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Porter, L.W.1
Steers, R.M.2
Mowday, R.T.3
Boulian, P.V.4
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97
-
-
49049151264
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Exchange Variables as Predictors of job Satisfaction, Job Commitment, and Turnover: The Impact of Rewards, Costs, Alternatives, and Investments
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August
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Daniel Farrell and Caryl E. Rusbult, "Exchange Variables as Predictors of job Satisfaction, Job Commitment, and Turnover: The Impact of Rewards, Costs, Alternatives, and Investments," Organizational Behavior and Human Performance 28 (August 1981): 78-95.
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Organizational Behavior and Human Performance 28
, pp. 78-95
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Farrell, D.1
Rusbult, C.E.2
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98
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84965736505
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Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship Behaviors and In-Role Behaviors
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September
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Larry J. Williams and Stella E. Anderson, "Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship Behaviors and In-Role Behaviors," Journal of Management 17 (September 1991): 601-17.
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Williams, L.J.1
Anderson, S.E.2
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99
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0000189486
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Antecedents and Consequences of Satisfaction and Commitment in Trust Models: A Reanalysis Using Latent Variable Structural Equation Methods
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May
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Larry J. Williams and John T. Hazer, "Antecedents and Consequences of Satisfaction and Commitment in Trust Models: A Reanalysis Using Latent Variable Structural Equation Methods," Journal of Applied Psychology 71 (May 1986): 219-23.
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Journal of Applied Psychology
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Williams, L.J.1
Hazer, J.T.2
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100
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85036990592
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Hon and Grunig, Guidelines for Measuring Relationships, 3.
-
Hon and Grunig, Guidelines for Measuring Relationships, 3.
-
-
-
-
101
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4243485247
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Testing the Side-Best Theory of Organizational Commitment: Some Methodological Considerations
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August
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John P. Meyer and Natalie Allen, "Testing the Side-Best Theory of Organizational Commitment: Some Methodological Considerations," Journal of Applied Psychology 69 (August 1984): 372-78.
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Journal of Applied Psychology
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Meyer, J.P.1
Allen, N.2
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102
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85036988055
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Meyer and Allen, Testing the Side-Best Theory, 373.
-
Meyer and Allen, "Testing the Side-Best Theory," 373.
-
-
-
-
103
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84913667541
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Building Organizational Commitment: The Socialization of Managers in Work Organizations
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December
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Bruce Buchanan II, "Building Organizational Commitment: The Socialization of Managers in Work Organizations," Administrative Science Quarterly 19 (December 1974): 533-46;
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(1974)
Administrative Science Quarterly
, vol.19
, pp. 533-546
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-
Buchanan II, B.1
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104
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84995105954
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Commitment and Social Organization: A Study of Commitment Mechanisms in Utopian Communities
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August
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Rosabeth M. Kanter, "Commitment and Social Organization: A Study of Commitment Mechanisms in Utopian Communities," American Sociological Review 33 (August 1968): 499-517;
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(1968)
American Sociological Review
, vol.33
, pp. 499-517
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-
Kanter, R.M.1
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107
-
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85044809283
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Investments and Involvements as Mechanisms Producing Commitment to the Organization
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June
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Mary E. Sheldon, "Investments and Involvements as Mechanisms Producing Commitment to the Organization," Administrative Science Quarterly 16 (June 1971): 143-50;
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(1971)
Administrative Science Quarterly
, vol.16
, pp. 143-150
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-
Sheldon, M.E.1
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108
-
-
0017462021
-
Antecedents and Outcomes of Organizational Commitment
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March
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Richard M. Steers, "Antecedents and Outcomes of Organizational Commitment," Administrative Science Quarterly 22 (March 1977): 46-56.
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(1977)
Administrative Science Quarterly
, vol.22
, pp. 46-56
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Steers, R.M.1
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109
-
-
85036969401
-
-
Ledingham and Bruning, Relationship Management, 58.
-
Ledingham and Bruning, "Relationship Management," 58.
-
-
-
-
110
-
-
85036988359
-
Measurement of Organization-Public Relationships
-
For example, Ph.D. diss
-
For example, see Jo, "Measurement of Organization-Public Relationships," (Ph.D. diss.), 161-63;
-
-
-
see Jo1
-
111
-
-
85036999917
-
-
Ki and Hon, Testing the Linkages, 17.
-
Ki and Hon, "Testing the Linkages," 17.
-
-
-
-
112
-
-
85036996161
-
-
Anderson and Narus, A Model of Distributor Firm, 56;
-
Anderson and Narus, "A Model of Distributor Firm," 56;
-
-
-
-
114
-
-
85037001697
-
-
Garbarino and Johnson, The Different Roles of Satisfaction, 72;
-
Garbarino and Johnson, "The Different Roles of Satisfaction," 72;
-
-
-
-
115
-
-
84992955237
-
Antecedents and Consequences of Trust and Satisfaction in Buyer-Seller Relationships
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Fred Selnes, "Antecedents and Consequences of Trust and Satisfaction in Buyer-Seller Relationships," European Journal of Marketing 32 (3-4, 1998): 305-22.
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(1998)
European Journal of Marketing
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Selnes, F.1
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116
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0002630399
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Evolution of the Marketing Organization: New Forms for Turbulent Environments
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For example, see
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For example, see R. Achrol, "Evolution of the Marketing Organization: New Forms for Turbulent Environments," Journal of Marketing 55 (4, 1991): 77-93;
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(1991)
Journal of Marketing
, vol.55
, Issue.4
, pp. 77-93
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-
Achrol, R.1
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117
-
-
85036959868
-
-
Anderson and Narus, A Model of Distributor Firm, 45;
-
Anderson and Narus, "A Model of Distributor Firm," 45;
-
-
-
-
119
-
-
85036961206
-
-
Garbarino and Johnson, The Different Roles of Satisfaction, 80;
-
Garbarino and Johnson, "The Different Roles of Satisfaction," 80;
-
-
-
-
121
-
-
85036983554
-
-
Morgan and Hunt, The Commitment-Trust Theory, 24.
-
Morgan and Hunt, "The Commitment-Trust Theory," 24.
-
-
-
-
122
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0000505474
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Determinants of Continuity in Conventional Industrial Channel Dyads
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fall
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James C. Anderson and Barton Weitz, "Determinants of Continuity in Conventional Industrial Channel Dyads," Marketing Science 8 (fall 1989): 310-23;
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(1989)
Marketing Science
, vol.8
, pp. 310-323
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Anderson, J.C.1
Weitz, B.2
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123
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85036977893
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Morgan and Hunt, The Commitment-Trust Theory, 24.
-
Morgan and Hunt, "The Commitment-Trust Theory," 24.
-
-
-
-
124
-
-
0036083912
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An Analysis of International Business-to-Business Relationships Based on the Commitment-Trust Theory
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August
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Margareta Friman, Tommy Gärling, Bruce Millett, Jan Mattsson, and Robert Johnston, "An Analysis of International Business-to-Business Relationships Based on the Commitment-Trust Theory," Industrial Marketing Management 31 (August 2002): 403-09.
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(2002)
Industrial Marketing Management
, vol.31
, pp. 403-409
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-
Friman, M.1
Gärling, T.2
Millett, B.3
Mattsson, J.4
Johnston, R.5
-
125
-
-
58149127293
-
Factors Affecting the Level of Trust and Commitment in Supply Chain Relationships
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spring
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Ik-Whan Kwon and Taewon Suh, "Factors Affecting the Level of Trust and Commitment in Supply Chain Relationships," Journal of Supply Chain Management 40 (spring 2004): 4-14.
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(2004)
Journal of Supply Chain Management
, vol.40
, pp. 4-14
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Kwon, I.-W.1
Suh, T.2
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126
-
-
0002880488
-
How Chrysler Created an American Keiretsu
-
For example, see, July/August
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For example, see Jeffrey H. Dyer, "How Chrysler Created an American Keiretsu," Harvard Business Review 74 (July/August 1996): 42-56.
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(1996)
Harvard Business Review
, vol.74
, pp. 42-56
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Dyer, J.H.1
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127
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85036979635
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Morgan and Hunt, The Commitment-Trust Theory, 24.
-
Morgan and Hunt, "The Commitment-Trust Theory," 24.
-
-
-
-
128
-
-
85036990552
-
State
-
is employed throughout this paper as a substitute for the name of the state
-
"State" is employed throughout this paper as a substitute for the name of the state.
-
-
-
-
129
-
-
85019912312
-
-
State Farm Bureau Federation, State Farm Bureau
-
State Farm Bureau Federation, "State Quick Facts," State Farm Bureau, http://www.stateofstate.com/Portal/ DesktopDefault.aspx?tabid=95#27105
-
State Quick Facts
-
-
-
131
-
-
85036977281
-
Welcome to State Farm Bureau, the Voice of the State Agriculture 2004
-
State Farm Bureau Federation, State Farm Bureau
-
State Farm Bureau Federation, "Welcome to State Farm Bureau, the Voice of the State Agriculture 2004," State Farm Bureau, http://www.statefarmbureau.org/Default.aspx
-
-
-
-
132
-
-
85036971235
-
-
Response rate, complete, incomplete, total, non-delivered
-
Response rate = (complete + incomplete) / (total - non-delivered)
-
-
-
-
134
-
-
85036987102
-
-
It has been suggested that a Cronbach coefficient alpha of approximately.90 is excellent, around .80 is very good, and values around .70 are adequate by Joseph F. Hair, Ronald L. Tatham, Rolph E. Anderson, and William C. Black, Multivariate Data Analysis NJ: Prentice Hall, 1998, 118
-
It has been suggested that a Cronbach coefficient alpha of approximately.90 is excellent, around .80 is very good, and values around .70 are adequate by Joseph F. Hair, Ronald L. Tatham, Rolph E. Anderson, and William C. Black, Multivariate Data Analysis (NJ: Prentice Hall, 1998), 118.
-
-
-
-
135
-
-
85036993152
-
-
This study uses the demographic data from the U.S. Department of Agriculture-State Agricultural Statistics Service because demographic information about the member population of State Farm Bureau is not available. There may be some differences between demographic information from the USDA and the member population. However, the demographic information used here is the most similar available to that of the population of State Farm Bureau members
-
This study uses the demographic data from the U.S. Department of Agriculture-State Agricultural Statistics Service because demographic information about the member population of State Farm Bureau is not available. There may be some differences between demographic information from the USDA and the member population. However, the demographic information used here is the most similar available to that of the population of State Farm Bureau members.
-
-
-
-
136
-
-
85036991277
-
-
Demographic information from the USDA does not provide educational information about the population. Therefore, comparison of demographic information in this category was not possible
-
Demographic information from the USDA does not provide educational information about the population. Therefore, comparison of demographic information in this category was not possible.
-
-
-
-
139
-
-
0002394680
-
Estimates and Tests in Structural Equation Modeling
-
ed. Rick H. Hoyle CA: Sage
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Chih-Ping Chou and Peter M. Bentler, "Estimates and Tests in Structural Equation Modeling," in Structural Equation Modeling: Concepts, Issues and Applications, ed. Rick H. Hoyle (CA: Sage, 1995), 37-59.
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Structural Equation Modeling: Concepts, Issues and Applications
, pp. 37-59
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Chou, C.-P.1
Bentler, P.M.2
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140
-
-
0026919385
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Can Test Statistics in Covariance Structure Analysis be Trusted?
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September
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Li-tze Hu, Peter M. Bentler, and Yutaka Kano, "Can Test Statistics in Covariance Structure Analysis be Trusted?" Psychological Bulletin 112 (September 1992): 351-62.
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(1992)
Psychological Bulletin
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, pp. 351-362
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Hu, L.-T.1
Bentler, P.M.2
Kano, Y.3
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146
-
-
0028283556
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Formulating Clinical Research Hypotheses as Structural Equation Models: A Conceptual Overview
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Rick H. Hoyle and Gregory T. Smith, "Formulating Clinical Research Hypotheses as Structural Equation Models: A Conceptual Overview," Journal of Consulting and Clinical Psychology 62 Oune 1994): 429-40.
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(1994)
Journal of Consulting and Clinical Psychology 62 Oune
, pp. 429-440
-
-
Hoyle, R.H.1
Smith, G.T.2
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147
-
-
0025975446
-
Evaluating Measurement Models in Clinical Research: Covariance Structure Analysis of Latent Variable Models of Self-Conception
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February
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Rick H. Hoyle, "Evaluating Measurement Models in Clinical Research: Covariance Structure Analysis of Latent Variable Models of Self-Conception," Journal of Consulting and Clinical Psychology 59 (February 1991):67-76.
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(1991)
Journal of Consulting and Clinical Psychology
, vol.59
, pp. 67-76
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Hoyle, R.H.1
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148
-
-
85036969306
-
-
Hon and Grunig, Guidelines for Measuring Relationships, Figure 1;
-
Hon and Grunig, Guidelines for Measuring Relationships, Figure 1;
-
-
-
-
150
-
-
85036967457
-
-
For example
-
For example, see Huang, "OPRA," 62;
-
OPRA
, vol.62
-
-
see Huang1
-
151
-
-
85036991971
-
Measurement of Organization-Public Relationships
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Jo, "Measurement of Organization-Public Relationships," Journal of Public Relations Research 18, 242;
-
Journal of Public Relations Research
, vol.18
, pp. 242
-
-
Jo1
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153
-
-
0040846327
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Effects of Job Level and Participation on Employee Attitudes and Perceptions of Influence
-
December
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Lawrence. G. Hrebiniak, "Effects of Job Level and Participation on Employee Attitudes and Perceptions of Influence," Academy of Management Journal 17 (December 1974): 649-62.
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(1974)
Academy of Management Journal
, vol.17
, pp. 649-662
-
-
Lawrence1
Hrebiniak, G.2
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154
-
-
0001932429
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Developing Buyer-Seller Relationships
-
April
-
Robert F. Dwyer, Paul H. Schurr, and Sejo Oh, "Developing Buyer-Seller Relationships," Journal of Marketing 51 (April 1987): 11-27;
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(1987)
Journal of Marketing
, vol.51
, pp. 11-27
-
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Dwyer, R.F.1
Schurr, P.H.2
Oh, S.3
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155
-
-
85036962238
-
-
Morgan and Hunt, The Commitment-Trust Theory, 34.
-
Morgan and Hunt, "The Commitment-Trust Theory," 34.
-
-
-
-
156
-
-
85036981824
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-
Ki and Hon, Testing the Linkages, 18.
-
Ki and Hon, "Testing the Linkages," 18.
-
-
-
-
157
-
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23444445130
-
Overview
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ed. Linda C. Hon and James E. Grunig Gainesville: The Institute for Public Relations
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Walter K. Lindenmann, "Overview," in Guidelines for Measuring Relationships in Public Relations, ed. Linda C. Hon and James E. Grunig (Gainesville: The Institute for Public Relations, 1999), 3.
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(1999)
Guidelines for Measuring Relationships in Public Relations
, pp. 3
-
-
Lindenmann, W.K.1
|