A combined MCDM model based on DEMATEL and ANP for the selection of airline service quality improvement criteria: A study based on the Taiwanese airline industry

Journal of Air Transport Management

Volumn 57, Issue , 2016, Pages 7-18

  Chen, I Shuo ^a  

^a WUHAN UNIVERSITY   (China)

Author keywords

Airline; ANP; DEMATEL; MCDM; Service quality; Taiwanese airline industry

Indexed keywords

AIRLINE INDUSTRY; ANALYTICAL METHOD; COMPETITIVENESS; DECISION MAKING; INDUSTRIAL DEVELOPMENT; MULTICRITERIA ANALYSIS;

TAIWAN;

EID: 84978761734     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2016.07.004     Document Type: Article

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