Influence of the state-owned airlines on passenger satisfaction

Journal of Air Transport Management

Volumn 14, Issue 3, 2008, Pages 143-145

  López Bonilla, Jesús Manuel ^a   López Bonilla, Luis Miguel ^a  

^a UNIVERSITY OF SEVILLE   (Spain)

Author keywords

Airline service; Customer; Passenger satisfaction; Public ownership

Indexed keywords

AIR TRANSPORTATION; AIRLINE INDUSTRY; SERVICE SECTOR;

EID: 43549094417     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2008.03.002     Document Type: Article

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