Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan

Transportation Research Part A: Policy and Practice

Volumn 42, Issue 4, 2008, Pages 709-717

  Chen, Ching Fu ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

Author keywords

Airline; Behavioral intention; Perceived value; Satisfaction; Service quality; Structural equation model (SEM)

Indexed keywords

AIRPORT BUILDINGS; CUSTOMER SATISFACTION; MANAGEMENT; MATHEMATICAL MODELS; STRUCTURAL ANALYSIS;

PERCEIVED VALUE; SERVICE QUALITY; STRUCTURAL EQUATION MODEL;

AIR TRANSPORTATION;

AIR TRANSPORTATION; AIRLINE INDUSTRY; MODELING; PERCEPTION; SERVICE PROVISION;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 40949141001     PISSN: 09658564     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tra.2008.01.007     Document Type: Article

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