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Volumn 12, Issue 5, 2006, Pages 213-219

Airport security screening and changing passenger satisfaction: An exploratory assessment

Author keywords

Airline passenger satisfaction; Airport security

Indexed keywords

AIR TRANSPORTATION; AIRLINE INDUSTRY; AIRPORT; TRANSPORTATION SAFETY;

EID: 33747342697     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2006.03.001     Document Type: Article
Times cited : (103)

References (15)
  • 1
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    • Airline services by domestic and foreign firms: differences from the customers' viewpoint
    • Aksoy A., Atilgan E., and Akinci S. Airline services by domestic and foreign firms: differences from the customers' viewpoint. Journal of Air Transport Management 9 (2003) 343-351
    • (2003) Journal of Air Transport Management , vol.9 , pp. 343-351
    • Aksoy, A.1    Atilgan, E.2    Akinci, S.3
  • 2
    • 33747357534 scopus 로고    scopus 로고
    • Aviation and Transportation Security Act, 2001. Public Law 107-71, 107th Congress, 49 USC 40101, 597.
  • 3
    • 24944551545 scopus 로고    scopus 로고
    • Passenger grouping under constant threat probability in an airport security system
    • Babu V., Batta R., and Lin L. Passenger grouping under constant threat probability in an airport security system. European Journal of Operational Research 168 (2006) 633-644
    • (2006) European Journal of Operational Research , vol.168 , pp. 633-644
    • Babu, V.1    Batta, R.2    Lin, L.3
  • 4
    • 33747362916 scopus 로고    scopus 로고
    • Transportation Security Administration's registered traveler takes off
    • Biometric Technology Today
    • Biometric Technology Today. Transportation Security Administration's registered traveler takes off. Biometric Technology Today 12 (2004) 3
    • (2004) Biometric Technology Today , vol.12 , pp. 3
  • 8
    • 0142009947 scopus 로고    scopus 로고
    • Passenger expectations and airlines services: a Hong Kong based study
    • Gilbert D., and Wong R. Passenger expectations and airlines services: a Hong Kong based study. Tourism Management 24 (2003) 519-532
    • (2003) Tourism Management , vol.24 , pp. 519-532
    • Gilbert, D.1    Wong, R.2
  • 9
    • 0035401343 scopus 로고    scopus 로고
    • Modeling and analyzing the performance of aviation security systems using baggage value performance measures
    • Jacobson S., Bowman J., and Kobza J. Modeling and analyzing the performance of aviation security systems using baggage value performance measures. IMA Journal of Management Mathematics 12 (2001) 3-22
    • (2001) IMA Journal of Management Mathematics , vol.12 , pp. 3-22
    • Jacobson, S.1    Bowman, J.2    Kobza, J.3
  • 11
    • 84986146041 scopus 로고    scopus 로고
    • International service variants: airline passenger expectations and perceptions of service quality
    • Sultan F., and Simpson M. International service variants: airline passenger expectations and perceptions of service quality. Journal of Services Marketing 14 (2000) 188-216
    • (2000) Journal of Services Marketing , vol.14 , pp. 188-216
    • Sultan, F.1    Simpson, M.2
  • 13
    • 33747357242 scopus 로고    scopus 로고
    • US Government Accountability Office, 2005. Aviation security: secure flight development and testing under way, but risks should be managed as system is further developed. US Government Accountability Office, GAO-05-356, Washington DC.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.