Airline services marketing by domestic and foreign firms: Differences from the customers' viewpoint

Journal of Air Transport Management

Volumn 9, Issue 6, 2003, Pages 343-351

  Aksoy, Safak ^a   Atilgan, Eda ^a   Akinci, Serkan ^a  

^a AKDENIZ UNIVERSITY   (Turkey)

Author keywords

Customer expectations; Domestic vs. foreign; Services marketing

Indexed keywords

AIRLINE INDUSTRY; MARKETING; SERVICE PROVISION; TRAVEL BEHAVIOR;

EUROPE; TURKEY;

EID: 0242317838     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0969-6997(03)00034-6     Document Type: Article

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