Feedback on feedback practice: perceptions of students and academics

Assessment and Evaluation in Higher Education

Volumn 42, Issue 2, 2017, Pages 266-288

  Mulliner, Emma ^a   Tucker, Matthew ^a  

^a LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

academic and student perceptions; feedback; higher education; teaching and learning

Indexed keywords

EID: 84945157793     PISSN: 02602938     EISSN: 1469297X     Source Type: Journal    
DOI: 10.1080/02602938.2015.1103365     Document Type: Article

References (84)

1. D.S.Ackerman, and B.L.Gross. 2010. “Instructor Feedback:How Much Do Students Really Want?” Journal of Marketing Education 32 (2):172–181.10.1177/0273475309360159
2. A.Alton-Lee, 2003. Quality Teaching for Diverse Students in Schooling:Best Evidence Synthesis. Wellington:Ministry of Education.
3. R.Bailey, 2009. “Undergraduate Students’ Perceptions of the Role and Utility of Written Assessment Feedback.” Journal of Learning Development in Higher Education 1:1–14.
4. S.Bamforth, G.Perkin, and J.Glass. 2013. Effective Feedback from the Student Perspective. York:Higher Education Academy.
5. C.Beaumont, M.O’Doherty, and L.Shannon. 2011. “Reconceptualising Assessment Feedback:A Key to Improving Student Learning.” Studies in Higher Education 36:1–17.
6. C.Beaumont, and L.Shannon. 2008. Staff and Student Perceptions of Feedback Quality in the Context of Widening Participation. York:Higher Education Academy.
7. P.Black, and R.McCormick. 2010. “Reflections and New Directions.” Assessment & Evaluation in Higher Education 35:493–499.
8. A.Blair, and S.McGinty. 2013. “Feedback-Dialogues:Exploring the Student Perspective.” Assessment & Evaluation in Higher Education 38 (4):466–476.10.1080/02602938.2011.649244
9. S.Bohnacker-Bruce, 2013. “Effective Feedback:The Student Perspective.” Capture 4 (1):25–36.
10. D.Boud, 2000. “Sustainable Assessment:Rethinking Assessment for the Learning Society.” Studies in Continuing Education 22:151–167.10.1080/713695728
11. D.Boud, 2007. “Reframing Assessment as If Learning Were Important.” In Rethinking Assessment in Higher Education, edited by D.Boud and N.Falchikov, 14–25. London:Routledge.
12. D.Boud, and E.Molloy, eds. 2012. Feedback in Higher and Professional Education:Understanding It and Doing It Well. London:Routledge.
13. J.P.Bray, 2006. “Assessment Feedback Using Comment Banks:A Useful Approach?” In Bournemouth University ‘Releasing Potential’ Conference, Bournemouth, May 16, 2006.
14. J.Brown, 2007. “Feedback:The Student Perspective.” Research in Post-Compulsory Education 12 (1):33–51.10.1080/13596740601155363
15. E.Brown, and C.Glover. 2006. “Evaluating Written Feedback.” In Innovative Assessment in Higher Education, edited by C.Bryan and K.Clegg, 81–91. London:Routledge.
16. S.Brown, and P.Knight. 1994. Assessing Learners in Higher Education. London:Kogan Page.
17. D.Burke, 2009. “Strategies for Using Feedback Students Bring to Higher Education.” Assessment & Evaluation in Higher Education 34:41–50.10.1080/02602930801895711
18. A.C.Butler, J.D.Karpicke, and H.L.Roediger. 2007. “The Effect of Type and Timing of Feedback on Learning from Multiple-Choice Tests.” Journal of Experimental Psychology:Applied 13:273–281.
19. L.Cargan, 2007. Doing Social Research. Baltimore, MD:Rowman and Littlefield.
20. D.Carless, 2006. “Differing Perceptions in the Feedback Process.” Studies in Higher Education 31 (2):219–233.10.1080/03075070600572132
21. D.Carless, D.Salter, M.Yang, and J.Lam. 2011. “Developing Sustainable Feedback Practices.” Studies in Higher Education 36 (4):395–407.10.1080/03075071003642449
22. N.Chang, B.Watson, M.Bakerson, E.Williams, F.McGoron, and B.Spitzer. 2012. “Electronic Feedback or Handwritten Feedback:What Do Undergraduate Students Prefer and Why?” Journal of Scholarship of Teaching with Technology 1 (1):1–23.
23. N.S.Chen, C.W.Wei, K.T.Wu, and L.Uden. 2009. “Effects of High Level Prompts and Peer Assessment on Online Learners’ Reflection Levels.” Computers and Education 52:283–291.10.1016/j.compedu.2008.08.007
24. B.R.Crisp, 2007. “Is It worth the Effort? How Feedback Influences Students’ Subsequent Submission of Assessable Work.” Assessment & Evaluation in Higher Education 32 (5):571–581.10.1080/02602930601116912
25. A.De Nisi, and A.N.Kluger. 2000. “Feedback Effectiveness:Can 360-Degree Appraisals Be Improved?” Academy of Management Executive 14:129–139.
26. C.Deeprose, and C.Armitage. 2004. “Giving Formative Feedback in Higher Education.” Psychology Learning and Teaching 4 (1):43–46.10.2304/plat
27. P.Denton, J.Madden, M.Roberts, and P.Rowe. 2008. “Students’ Response to Traditional and Computer-Assisted Formative Feedback:A Comparative Case Study.” British Journal of Educational Technology 39 (3):486–500.10.1111/j.1467-8535.2007.00745.x
28. N.Di Costa, 2010. “Feedback on Feedback:Student and Academic Perceptions, Expectations and Practices within an Undergraduate Pharmacy Course.” Paper presented at the ATN Assessment Conference, University of Technology, Sydney, November 18–19.
29. L.Doan, 2013. “Is Feedback a Waste of Time? The Students’ Perspective.” Journal of Perspectives in Applied Academic Practice 1 (2):3–10.
30. T.Dowden, S.Pittaway, H.Yost, and R.McCarthy. 2013. “Students’ Perceptions of Written Feedback in Teacher:Education:Ideally Feedback is a Continuing Two-Way Communication That Encourages Progress.” Assessment & Evaluation in Higher Education 38 (3):349–362.10.1080/02602938.2011.632676
31. N.Edeiken-Cooperman, and C.L.Berenato. 2014. “Students’ Perceptions of Electronic Feedback as an Alternative to Handwritten Feedback:One University’s Inquiry.” Journal of Education and Learning 3 (1):79.
32. C.Evans, 2013. “Making Sense of Assessment Feedback in Higher Education.” Review of Educational Research 83 (1):70–120.10.3102/0034654312474350
33. P.Ferguson, 2011. “Student Perceptions of Quality Feedback in Teacher Education.” Assessment & Evaluation in Higher Education 36 (1):51–62.10.1080/02602930903197883
34. J.Fluckiger, Y.Vigil, Y.Tixier, R.Pasco, and K.Danielson. 2010. “Formative Feedback:Involving Students as Partners in Assessment to Enhance Learning.” College Teaching 58:136–140.10.1080/87567555.2010.484031
35. G.Gibbs, 1999. “Using Assessment Strategically to Change the Way Students Learn.” In Assessment Matters in Higher Education, edited by S.Brown and A.Glasner, 41–53. Buckingham:Open University Press.
36. G.Gibbs, and C.Simpson. 2004. “Conditions under Which Assessment Supports Students’ Learning.” Learning and Teaching in Higher Education 1 (1):1–31.
37. M.Hall, L.-A.Hanna, and S.Quinn. 2012. “Pharmacy Students’ Views of Faculty Feedback on Academic Performance.” American Journal of Pharmaceutical Education 76 (1):1–7.
38. J.A.Hattie, 1987. “Identifying the Salient Facets of a Model of Student Learning:A Synthesis of Meta-Analyses.” International Journal of Educational Research 11 (2):187–212.
39. J.Hattie, and H.Timperley. 2007. “The Power of Feedback.” Review of Educational Research 77 (1):81–112.10.3102/003465430298487
40. HEA (Higher Education Academy) 2012. A Marked Improvement:Transforming Assessment in Higher Education. York:Higher Education Academy.
41. HEA (Higher Education Academy) 2013. HEA Feedback toolkit. York:Higher Education Academy.
42. R.Higgins, P.Hartley, and A.Skelton. 2001. “Getting the Message across:The Problem of Communicating Assessment Feedback.” Teaching in Higher Education 6 (2):269–274.10.1080/13562510120045230
43. R.Higgins, P.Hartley, and A.Skelton. 2002. “The Conscientious Consumer:Reconsidering the Role of Assessment Feedback in Student Learning.” Studies in Higher Education 27 (1):53–64.10.1080/03075070120099368
44. K.Hill, G.Manotvani, D.Merrick. 2010. “Evidence of a Disparity between Staff and Students Perception of Feedback.” Paper presented at the University of Nottingham’s 17th Learning and Teaching conference, Nottingham, September.
45. D.Hounsell, 1987. “Essay Writing and the Quality of Feedback.” In Student Learning:Research in Education and Cognitive Psychology, edited by J.T.E.Richardson, M.W.Eysenck, and D.Warren-Piper, 109–119. Milton Keynes:Open University Press.
46. D.Hounsell, 2003. Student Feedback, Learning, and Development. Buckingham:Open University Press.
47. D.Hounsell, 2007. “Towards a More Sustainable Feedback to Students.” In Rethinking Assessment in Higher Education, edited by D.Boud and N.Falchikov, 101–113. London:Routledge.
48. D.Hounsell, V.McCune, J.Hounsell, and J.Litjens. 2008. “The Quality of Guidance and Feedback to Students.” Higher Education Research and Development 27:55–67.10.1080/07294360701658765
49. M.Huxham, 2007. “Fast and Effective Feedback:Are Model Answers the Answer?” Assessment & Evaluation in Higher Education 32:601–611.10.1080/02602930601116946
50. F.Hyland, and K.Hyland. 2001. “Sugaring the Pill.” Journal of Second Language Writing 10:185–212.10.1016/S1060-3743(01)00038-8
51. A.Irons, 2007. Enhancing Learning through Formative Assessment and Feedback. Series:Key Guides for Effective Teaching in Higher Education. London:Routledge.
52. C.Juwah, D.Macfarlane-Dick, D.Matthew, D.Nicol, D.Ross, and B.Smith. 2004. Enhancing Student Learning through Effective Formative Feedback. York:Higher Education Academy Generic Centre.
53. J.Lamond, D.Proverbs, and T.Wood. 2013. What Matters to Built Environment Students. York:Higher Education Academy (HEA) and the Council of Heads of Built Environment (CHOBE).
54. M.R.Lea, and B.V.Street. 2000. “Student Writing and Staff Feedback:An Academic Literacies Approach.” In Student Writing in Higher Education:New Contexts, edited by M.R.Lea and B.Stierer, 32–46. Buckingham:Open University Press.
55. E.Maclellan, 2001. “Assessment for Learning:The Differing Perceptions of Tutors and Students.” Assessment & Evaluation in Higher Education 26 (4):307–318.10.1080/02602930120063466
56. L.McCann, and G.Saunders. 2009. Exploring Student Perceptions of Assessment Feedback. Project Report. Southampton:Higher Education Academy Subject Centre for Social Policy and Social Work (SWAP).
57. S.Merry, M.Price, D.Carless, and M.Taras, eds. 2013. Reconceptualising Feedback in Higher Education:Developing Dialogue with Students. London:Routledge.
58. E.Mory, 2004. “Feedback Research Revisited.” In Handbook of Research on Educational Communications and Technology, edited by D.Jonassen, 745–783. Mahwah, NJ:Lawrence Erlbaum.
59. M.M.Nelson, and C.D.Schunn. 2009. “The Nature of Feedback:How Different Types of Peer Feedback Affect Writing Performance.” Instructional Science 37:375–401.10.1007/s11251-008-9053-x
60. D.Nicol, 2010. “From Monologue to Dialogue:Improving Written Feedback Processes in Mass Higher Education.” Assessment & Evaluation in Higher Education 35 (5):501–517.10.1080/02602931003786559
61. D.J.Nicol, and D.Macfarlane-Dick. 2006. “Formative Assessment and Self-Regulated Learning:A Model and Seven Principles of Good Feedback Practice.” Studies in Higher Education 31 (2):199–218.10.1080/03075070600572090
62. L.S.Norton, and J.C.W.Norton. 2001. “Essay Feedback:How Can It Help Students Improve Their Academic Writing?” Paper presented at First International Conference of the European Association for the Teaching of Academic Writing across Europe (EATAW), Groningen, June 18–20.
63. R.O’Brien, and L.Sparshatt. 2008. “Exploring Staff and Students’ Mental Maps:Creating Narratives for Successful Assessment Feedback.” Paper presented at the Transforming the student experience:Higher Education Academy Annual Conference 2008, Harrogate, July 1–3.
64. P.Orsmond, 2004. Self- and Peer-Assessment Guidance in the Biosciences. Teaching Bioscience Enhancing Learning Series. Leeds:Higher Education Academy Centre for Bioscience.
65. P.Orsmond, S.Merry, and K.Reiling. 2005. “Biology Students’ Utilization of Tutors’ Formative Feedback:A Qualitative Interview Study.” Assessment & Evaluation in Higher Education 30 (4):369–386.10.1080/02602930500099177
66. A.Parikh, K.McReelis, and B.Hodges. 2001. “Student Feedback in Problem Based Learning:A Survey of 103 Final Year Students across Five Ontario Medical Schools.” Medical Education 35:632–636.10.1046/j.1365-2923.2001.00994.x
67. D.Peel, 2009. Self- and Peer-Assessment for Built Environment Students, CEBE Briefing Guide No. 14. Ulster:Centre for the Built Environment, Higher Education Academy.
68. A.Poulos, and M.J.Mahony. 2008. “Effectiveness of Feedback:The Students’ Perspective.” Assessment & Evaluation in Higher Education 33:143–154.10.1080/02602930601127869
69. M.Price, K.Handley, and J.Millar. 2011. “Feedback:Focusing Attention on Engagement.” Studies in Higher Education 36 (8):879–896.10.1080/03075079.2010.483513
70. M.Price, K.Handley, J.Millar, and B.O’Donovan. 2010. “Feedback:All That Effort, but What is the Effect?” Assessment & Evaluation in Higher Education 35 (3):277–289.10.1080/02602930903541007
71. C.Ribchester, D.France, and K.Wakefield. 2008. “It Was Just like a Personal Tutorial’:Using Podcasts to Provide Assessment Feedback.” Paper presented at the Higher Education Academy Conference, Harrogate, July.
72. S.Robinson, D.Pope, and L.Holyoak. 2013. “Can We Meet Their Expectations? Experiences and Perceptions of Feedback in First Year Undergraduate Students.” Assessment & Evaluation in Higher Education 38 (3):260–272.10.1080/02602938.2011.629291
73. M.D.Roblyer, M.McDaniel, M.Webb, J.Herman, and J.Witty. 2010. “Findings on Facebook in Higher Education:A Comparison of College Faculty and Student Uses and Perceptions of Social Networking Sites.” The Internet and Higher Education 13 (3):134–140.10.1016/j.iheduc.2010.03.002
74. C.Rust, M.Price, and B.O’donovan. 2003. “Improving Students’ Learning by Developing Their Understanding of Assessment Criteria and Processes.” Assessment & Evaluation in Higher Education 28 (2):147–164.10.1080/02602930301671
75. D.R.Sadler, 1989. “Formative Assessment and the Design of Instructional Systems.” Instructional Science 18:119–144.10.1007/BF00117714
76. D.R.Sadler, 2010. “Beyond Feedback:Developing Student Capability in Complex Appraisal.” Assessment & Evaluation in Higher Education 35 (5):535–550.10.1080/02602930903541015
77. K.Struyven, F.Dochy, and S.Janssens. 2005. “Students’ Perceptions about Evaluation and Assessment in Higher Education:A Review.” Assessment & Evaluation in Higher Education 30:331–347.
78. K.J.Topping, 2010. “Methodological Quandaries in Studying Process and Outcomes in Peer Assessment.” Learning and Instruction 20:339–343.10.1016/j.learninstruc.2009.08.003
79. P.Vickerman, 2009. “Student Perspectives on Formative Peer Assessment:An Attempt to Deepen Learning?” Assessment & Evaluation in Higher Education 34:221–230.10.1080/02602930801955986
80. M.R.Weaver, 2006. “Do Students Value Feedback? Student Perceptions of Tutors’ Written Responses.” Assessment & Evaluation in Higher Education 31:379–394.10.1080/02602930500353061
81. V.Whitington, A.Glover, and F.Harley. 2004. “Preservice Early Childhood Students’ Perceptions of Written Feedback on Their Essays.” Early Child Development and Care 174:321–337.10.1080/0300443032000153390
82. K.Williams, 2005. “Lecturer and First Year Student (Mis)Understandings of Assessment Task Verbs:‘Mind the Gap’.” Teaching in Higher Education 10 (2):157–173.10.1080/1356251042000337927
83. J.Williams, and D.Kane. 2008. Exploring the National Student Survey:Assessment and Feedback Issues. York:Higher Education Academy.
84. P.Young, 2000. “‘I Might as Well Give Up’:Self-Esteem and Mature Students’ Feelings about Feedback on Assignments.” Journal of Further and Higher Education 24:409–418.10.1080/030987700750022325