Can we meet their expectations? Experiences and perceptions of feedback in first year undergraduate students

Assessment and Evaluation in Higher Education

Volumn 38, Issue 3, 2013, Pages 260-272

  Robinson, Sarita ^a   Pope, Debbie ^b   Holyoak, Lynda ^a  

^a UNIVERSITY OF CENTRAL LANCASHIRE   (United Kingdom)

^b EDGE HILL UNIVERSITY   (United Kingdom)

Author keywords

emotional responses; feedback experiences; feedback perceptions; undergraduates

Indexed keywords

EID: 84876131018     PISSN: 02602938     EISSN: 1469297X     Source Type: Journal    
DOI: 10.1080/02602938.2011.629291     Document Type: Article

References (39)

1. Black, P.J. and Wiliam, D. 1998. Assessment and classroom learning. Assessment in Education, 5: 7-74.
2. Boud, A. and Falchikov, N. 2007. Rethinking assessment in higher education, Oxon: Routledge.
3. Bowl, M. 2003. Non-traditional entrants to Higher Education, Stoke on Trent: Trentham Books.
4. Brown, J. 2007. Feedback: The student perspective. Research in Post-Compulsory Education, 12(1): 33-51.
5. Burke, D. 2009. Strategies for using feedback students bring to Higher Education. Assessment & Evaluation in Higher Education, 34(1): 41-50.
6. Butler, R. 1987. Task-involving and ego-involving properties of evaluation: Effects of different feedback conditions on motivational perceptions, interest and performance. Journal of Educational Psychology, 78(4): 210-216.
7. Carless, D. 2006. Differing perceptions in the feedback process. Studies in Higher Education, 21(2): 219-233.
8. Chickering, A.W. and Gamson, Z.F. 1999. Development and adaptations of the seven principles for good practice in undergraduate education. New Directions for Teaching and Learning, 80: 75-81.
9. Cook, A., Rushton, B.S. and Macintosh, K.A., eds. 2006. Student transition and retention (STAR), Coleraine: University of Ulster.
10. Dweck, C.S. 2000. Self theories: Their role in motivation, personality, and development, Philadelphia, PA: Psychology Press.
11. France, D. and Wheeler, A. 2007. Reflections on using podcasts for student feedback. Planet, 18: 9-11.
12. Gorard, S., E. Smith, H. May, L. Thomas, N. Adnett, and K. Slack. 2006. Review of widening participation research: Addressing the barriers to participation in Higher Education. July 2006. Higher Education Funding Council for England: Research and Development 13/06. http://www.hefce.ac.uk/pubs/rdreports/2006/rd13_06/ (accessed October 20, 2009).
13. Higgins, R., Hartley, P. and Skelton, A. 2001. Getting the message across: The problem of communicating assessment feedback. Teaching in Higher Education, 6(2): 269-274.
14. Higher Education Funding Council for England (HEFCE). 2009. Report of the sub-committee for teaching, quality and the student experience. http://www.hefce.ac.uk/pubs/hefce/2009/09_40/09_40.pdf (accessed January 10, 2010).
15. Holford, J. and Griffin, C. 2003. The theory and practice of learning, London: Kogan Page.
16. Hounsell, D., V. McCune, J. Hounsell, and J. Litjens. 2006. Investigating and enhancing guidance and feedback to undergraduate students. EARI SIG Assessment Conference Northumbria. http://www.etl.tla.ed.ac.uk/docs/earliHHLM.pdf (accessed May 17, 2010).
17. Hyland, P. 2000. "Learning from feedback on assessment". In The practice of university history teaching, Edited by: Booth, A. and Hyland, P. 233-247. Manchester: Manchester University Press.
18. Kernis, M.H., Brocker, J. and Frankel, B.S. 1989. Self-esteem and reactions to failure: The mediating role of overgeneralization. Journal of Personality and Social Psychology, 57: 707-714.
19. Krause, K.L., Hartley, R., James, R. and McInnis, C. 2005. The first year experience in Australian universities: Findings from a decade of national studies, Canberra: Department of Education, Science and Training.
20. Lea, M.R. and Street, B.V. 2000. "Student writing and staff feedback in Higher Education: An academic literacies approach". In Student writing in Higher Education: New context, Edited by: Lea, M.R. and Steirer, B. 32-47. Buckingham: The Society for Research into Higher Education and Open University Press.
21. Lizzio, A. and Wilson, K. 2008. Feedback on assessment: Student's perceptions of quality and effectiveness. Assessment & Evaluation in Higher Education, 33(3): 263-275.
22. MacClellan, E. 2001. Assessment for learning: The differing perceptions of tutors and students. Assessment & Evaluation in Higher Education, 26(4): 307-318.
23. Merry, S., and P. Orsmond. 2008. Students' attitudes to and usage of academics feedback provided via audio file. Bioscience Education e-journal. http://www.bioscience.heacademy.ac.uk/journal/vol11/beej-11-3.pdf (accessed May 10, 2010).
24. Mutch, A. 2003. Exploring the practice of feedback to students. Active Learning in Higher Education, 4: 24-38.
25. Narasimhan, K. 2001. Improving the climate of teaching sessions: The use of evaluations by students and instructors. Quality in Higher Education, 7: 179-190.
26. Nicol, D. and MacFarlane-Dick, D. 2006. Formative assessment and self-regulated learning: A model and seven principles of good feedback practice. Studies in Higher Education, 31(2): 199-218.
27. NUS Student Experience Report. 2008. http://www.nus.org.uk/PageFiles/350/NUS_StudentExperienceReport.pdf (accessed January 10, 2010).
28. Poulos, A. and Mahony, M.J. 2008. Effectiveness of feedback: The students' perspective. Assessment & Evaluation in Higher Education, 33(2): 143-154.
29. Price, M., Handley, K., Millar, J. and O'Donovan, B. 2010. Feedback: All that effort but what is the effect?. Assessment & Evaluation in Higher Education, 35(3): 277-289.
30. Rae, A.M. and Cochrane, D.K. 2008. Listening to students. How to make written assessment feedback useful. Active Learning in Higher Education, 9: 217-230.
31. Ramsden, P. 1992. Learning to teach in Higher Education, London: Routledge.
32. Richardson, J.T.E. 2005. Instruments for obtaining student feedback: A review of the literature. Assessment & Evaluation in Higher Education, 30(4): 387-415.
33. Sadler, D.R. 1989. Formative assessment and the design of instructional systems. Instructional Science, 18: 119-144.
34. Silverman, D. 2006. Interpreting qualitative data, 3rd ed., London: Sage.
35. Stothart, C. 2008. Cryptic feedback baffles students. Times Higher Education Supplement. http://www.timeshighereducation.co.uk/story.asp?storycode=403625 (accessed September 23, 2009).
36. Weaver, M.R. 2006. Do students value feedback? Student perceptions of tutors' written responses. Assessment & Evaluation in Higher Education, 31(3): 379-394.
37. Wojtas, O. 1998. Feedback? No, just give us the answers. Times Higher Education Supplement, September 25, 7.
38. Young, P. 2000. I might as well give up: Self-esteem and mature students' feelings about feedback on assignments. Journal of Further and Higher Education, 24(3): 409-418.
39. Zimmerman, B.J. 1989. A social cognitive view of self-regulated academic learning. Journal of Educational Psychology, 81(3): 329-339.