-
2
-
-
70349189320
-
Beyond usability: Evaluating emotional response as an integral part of the user experience
-
Boston, MA,: Association for Computing Machinery
-
Agarwil, A., & Meyer, A. (2009). Beyond usability: Evaluating emotional response as an integral part of the user experience. In Proceedings of CHI 2009 Extended Abstracts on Human Factors in Computing Systems (pp. 2919-2930). Boston, MA: Association for Computing Machinery.
-
(2009)
Proceedings of CHI 2009 Extended Abstracts on Human Factors in Computing Systems
, pp. 2919-2930
-
-
Agarwil, A.1
Meyer, A.2
-
3
-
-
0032377357
-
Approximate is better than 'exact' for interval estimation of binomial proportions
-
Agresti, A., & Coull, B. (1998). Approximate is better than 'exact' for interval estimation of binomial proportions. The American Statistician, 52, 119-126.
-
(1998)
The American Statistician
, vol.52
, pp. 119-126
-
-
Agresti, A.1
Coull, B.2
-
4
-
-
0019544033
-
Tutorials for the first-time computer user
-
Al-Awar, J., Chapanis, A., & Ford, R. (1981). Tutorials for the first-time computer user. IEEE Transactions on Professional Communication, 24, 30-37.
-
(1981)
IEEE Transactions on Professional Communication
, vol.24
, pp. 30-37
-
-
Al-Awar, J.1
Chapanis, A.2
Ford, R.3
-
5
-
-
85013953610
-
-
Burlington, MA,: Morgan Kaufmann
-
Albert, B., Tullis, T., & Tedesco, D. (2010). Beyond the usability lab. Burlington, MA: Morgan Kaufmann.
-
(2010)
Beyond the usability lab
-
-
Albert, B.1
Tullis, T.2
Tedesco, D.3
-
6
-
-
77949388913
-
Usability: A critical analysis and a taxonomy
-
Alonso-Ríos, D., Vázquez-Garcia, A., Mosqueira-Rey, E., & Moret-Bonillo. (2010). Usability: A critical analysis and a taxonomy. International Journal of Human-Computer Interaction, 26, 53-74.
-
(2010)
International Journal of Human-Computer Interaction
, vol.26
, pp. 53-74
-
-
Alonso-Ríos, D.1
Vázquez-Garcia, A.2
Mosqueira-Rey, E.3
Moret-Bonillo4
-
8
-
-
40549109544
-
Themes in the early history of HCI-Some unanswered questions
-
Baecker, R. M. (2008). Themes in the early history of HCI-Some unanswered questions. Interactions, 15(2), 22-27.
-
(2008)
Interactions
, vol.15
, Issue.2
, pp. 22-27
-
-
Baecker, R.M.1
-
9
-
-
0027853590
-
Iterative methodology and designer training in human-computer interface design
-
New York, NY,: Association for Computing Machinery
-
Bailey, G. (1993). Iterative methodology and designer training in human-computer interface design. In INTERCHI '93 Conference Proceedings (pp. 198-205). New York, NY: Association for Computing Machinery.
-
(1993)
INTERCHI '93 Conference Proceedings
, pp. 198-205
-
-
Bailey, G.1
-
10
-
-
0027065606
-
Usability testing vs. heuristic evaluation: A head to head comparison
-
Santa Monica, CA,: Human Factors and Ergonomics Society
-
Bailey, R. W., Allan, R. W., & Raiello, P. (1992). Usability testing vs. heuristic evaluation: A head to head comparison. In Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting (pp. 409-413). Santa Monica, CA: Human Factors and Ergonomics Society.
-
(1992)
Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting
, pp. 409-413
-
-
Bailey, R.W.1
Allan, R.W.2
Raiello, P.3
-
11
-
-
48849113355
-
An empirical evaluation of the System Usability Scale
-
Bangor, A., Kortum, P. T., & Miller, J. T. (2008). An empirical evaluation of the System Usability Scale. International Journal of Human-Computer Interaction, 24, 574-594.
-
(2008)
International Journal of Human-Computer Interaction
, vol.24
, pp. 574-594
-
-
Bangor, A.1
Kortum, P.T.2
Miller, J.T.3
-
12
-
-
0034337701
-
Effects of stem and Likert response option reversals on survey internal consistency: If you feel the need, there is a better alternative to using those negatively worded stems
-
Barnette, J. J. (2000). Effects of stem and Likert response option reversals on survey internal consistency: If you feel the need, there is a better alternative to using those negatively worded stems. Educational and Psychological Measurement, 60, 361-370.
-
(2000)
Educational and Psychological Measurement
, vol.60
, pp. 361-370
-
-
Barnette, J.J.1
-
14
-
-
33947652655
-
Measuring desirability: New methods for evaluating desirability in a usability lab setting
-
Orlando, FL,: Usability Professionals Association, Available at: (Accessed June 10, 2014)
-
Benedek, J., & Miner, T. (2002). Measuring desirability: New methods for evaluating desirability in a usability lab setting. In Proceedings of the Usability Professionals' Association. Orlando, FL: Usability Professionals Association. Available at: www.microsoft.com/usability/uepostings/desirabilitytoolkit.doc (Accessed June 10, 2014).
-
(2002)
Proceedings of the Usability Professionals' Association
-
-
Benedek, J.1
Miner, T.2
-
16
-
-
0010195372
-
The role of instruction and verbalization in improving performance on complex search tasks
-
Berry, D. C., & Broadbent, D. E. (1990). The role of instruction and verbalization in improving performance on complex search tasks. Behaviour & Information Technology, 9, 175-190.
-
(1990)
Behaviour & Information Technology
, vol.9
, pp. 175-190
-
-
Berry, D.C.1
Broadbent, D.E.2
-
17
-
-
70350241807
-
Extending quality in use to provide a framework for usability measurement
-
In: Kurosu M., editors Ed., Heidelberg, Germany,: Springer-Verlag
-
Bevan, N. (2009). Extending quality in use to provide a framework for usability measurement. In M. Kurosu (Ed.), Human centered design, HCII 2009 (pp. 13-22). Heidelberg, Germany: Springer-Verlag.
-
(2009)
Human centered design, HCII 2009
, pp. 13-22
-
-
Bevan, N.1
-
18
-
-
2142703285
-
What is usability?
-
Ed., Stuttgart, Germany,: Elsevier Science
-
Bevan, N., Kirakowski, J., & Maissel, J. (1991). What is usability? In H. J. Bullinger (Ed.), Human Aspects in Computing, Design and Use of Interactive Systems and Work with Terminals, Proceedings of the 4th International Conference on Human-Computer Interaction (pp. 651-655). Stuttgart, Germany: Elsevier Science.
-
(1991)
Human Aspects in Computing, Design and Use of Interactive Systems and Work with Terminals, Proceedings of the 4th International Conference on Human-Computer Interaction
, pp. 651-655
-
-
Bevan, N.1
Kirakowski, J.2
Maissel, J.3
Bullinger, H.J.4
-
22
-
-
68549128510
-
On the dimensionality of the system usability scale: A test of alternative measurement models
-
Borsci, S., Federici, S., & Lauriola, M. (2009). On the dimensionality of the system usability scale: A test of alternative measurement models. Cognitive Processes, 10, 193-197.
-
(2009)
Cognitive Processes
, vol.10
, pp. 193-197
-
-
Borsci, S.1
Federici, S.2
Lauriola, M.3
-
23
-
-
79551545939
-
The Bootstrap Discovery Behaviour (BDB): A new outlook on usability evaluation
-
Borsci, S., Londei, A., & Federici, S. (2011). The Bootstrap Discovery Behaviour (BDB): A new outlook on usability evaluation. Cognitive Processes, 12, 23-31.
-
(2011)
Cognitive Processes
, vol.12
, pp. 23-31
-
-
Borsci, S.1
Londei, A.2
Federici, S.3
-
24
-
-
84887850239
-
-
Borsci, S., Macredie, R. D., Barnett, J., Martin, J., Kuljis, J., & Young, T. (2013). Reviewing and extending the five-user assumption: A grounded procedure for interaction evaluation. ACM Transactions on Computer-Human Interaction, 20, 29:01-29:23.
-
(2013)
Reviewing and extending the five-user assumption: A grounded procedure for interaction evaluation. ACM Transactions on Computer-Human Interaction
, vol.20
, pp. 1-23
-
-
Borsci, S.1
Macredie, R.D.2
Barnett, J.3
Martin, J.4
Kuljis, J.5
Young, T.6
-
25
-
-
0025692823
-
Concurrent versus retrospective verbal protocols for comparing window usability
-
Santa Monica, CA,: Human Factors Society
-
Bowers, V., & Snyder, H. (1990). Concurrent versus retrospective verbal protocols for comparing window usability. In Proceedings of the Human Factors Society 34th Annual Meeting (pp. 1270-1274). Santa Monica, CA: Human Factors Society.
-
(1990)
Proceedings of the Human Factors Society 34th Annual Meeting
, pp. 1270-1274
-
-
Bowers, V.1
Snyder, H.2
-
28
-
-
0034205795
-
A comprehensive evaluation of capture-recapture models for estimating software defect content
-
Briand, L. C., El Emam, K., Freimut, B. G., & Laitenberger, O. (2000). A comprehensive evaluation of capture-recapture models for estimating software defect content. IEEE Transactions on Software Engineering, 26, 518-540.
-
(2000)
IEEE Transactions on Software Engineering
, vol.26
, pp. 518-540
-
-
Briand, L.C.1
El Emam, K.2
Freimut, B.G.3
Laitenberger, O.4
-
29
-
-
0002020833
-
SUS-A "quick and dirty" usability scale
-
In: Jordan P. W., editors Ed., London, UK,: Taylor & Francis
-
Brooke, J. (1996). SUS-A "quick and dirty" usability scale. In P. W. Jordan (Ed.), Usability evaluation in industry (pp. 189-194). London, UK: Taylor & Francis.
-
(1996)
Usability evaluation in industry
, pp. 189-194
-
-
Brooke, J.1
-
31
-
-
34547543618
-
Chi-squared and Fisher-Irwin tests of two-by-two tables with small sample recommendations
-
Campbell, I. (2007). Chi-squared and Fisher-Irwin tests of two-by-two tables with small sample recommendations. Statistics in Medicine, 26, 3661-3675.
-
(2007)
Statistics in Medicine
, vol.26
, pp. 3661-3675
-
-
Campbell, I.1
-
32
-
-
58149466434
-
Comparing usability problem identification and description by practitioners and students
-
Santa Monica, CA,: Human Factors and Ergonomics Society
-
Capra, M. G. (2007). Comparing usability problem identification and description by practitioners and students. In Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting (pp. 474-478). Santa Monica, CA: Human Factors and Ergonomics Society.
-
(2007)
Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting
, pp. 474-478
-
-
Capra, M.G.1
-
33
-
-
0003611326
-
-
London, UK,: Erlbaum
-
Card, S. K., Moran, T. P., & Newell, A. (1983). The psychology of human-computer interaction. London, UK: Erlbaum.
-
(1983)
The psychology of human-computer interaction
-
-
Card, S.K.1
Moran, T.P.2
Newell, A.3
-
34
-
-
0035555104
-
Relaxing the homogeneity assumption in usability testing
-
Caulton, D. A. (2001). Relaxing the homogeneity assumption in usability testing. Behaviour & Information Technology, 20, 1-7.
-
(2001)
Behaviour & Information Technology
, vol.20
, pp. 1-7
-
-
Caulton, D.A.1
-
35
-
-
35248836897
-
How relative absolute can be: SUMI and the impact of the nature of the task in measuring perceived software usability
-
Cavallin, H., Martin, W. M., & Heylighen, A. (2007). How relative absolute can be: SUMI and the impact of the nature of the task in measuring perceived software usability. Artificial Intelligence and Society, 22, 227-235.
-
(2007)
Artificial Intelligence and Society
, vol.22
, pp. 227-235
-
-
Cavallin, H.1
Martin, W.M.2
Heylighen, A.3
-
36
-
-
84886176532
-
-
Unpublished manuscript prepared for IBM, Boca Raton, FL. (Available from J. R. Lewis, ADDRESS)
-
Chapanis, A. (1981). Evaluating ease of use. Unpublished manuscript prepared for IBM, Boca Raton, FL. (Available from J. R. Lewis, ADDRESS).
-
(1981)
Evaluating ease of use
-
-
Chapanis, A.1
-
38
-
-
84947221838
-
Development of an instrument measuring user satisfaction of the human-computer interface
-
Washington, DC,: Association for Computing Machinery
-
Chin, J. P., Diehl, V. A., & Norman, K. L. (1988). Development of an instrument measuring user satisfaction of the human-computer interface. In Proceedings of CHI 1988 (pp. 213-218). Washington, DC: Association for Computing Machinery.
-
(1988)
Proceedings of CHI 1988
, pp. 213-218
-
-
Chin, J.P.1
Diehl, V.A.2
Norman, K.L.3
-
39
-
-
67649085836
-
Cultural cognition in usability evaluation
-
Clemmensen, T., Hertzum, M., Hornbæk, K., Shi, Q., & Yammiyavar, P. (2009). Cultural cognition in usability evaluation. Interacting with Computers, 21, 212-220.
-
(2009)
Interacting with Computers
, vol.21
, pp. 212-220
-
-
Clemmensen, T.1
Hertzum, M.2
Hornbæk, K.3
Shi, Q.4
Yammiyavar, P.5
-
40
-
-
0000626699
-
Things I have learned (so far)
-
Cohen, J. (1990). Things I have learned (so far). American Psychologist, 45, 1304-1312.
-
(1990)
American Psychologist
, vol.45
, pp. 1304-1312
-
-
Cohen, J.1
-
42
-
-
55249087535
-
Perceived usefulness, perceived ease of use, and user acceptance of information technology
-
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 319-339.
-
(1989)
MIS Quarterly
, vol.13
, pp. 319-339
-
-
Davis, F.D.1
-
43
-
-
0030196246
-
A critical assessment of potential measurement biases in the Technology Acceptance Model: Three experiments
-
Davis, F. D., & Venkatesh, V. (1996). A critical assessment of potential measurement biases in the Technology Acceptance Model: Three experiments. International Journal of Human-Computer Studies, 45, 19-45.
-
(1996)
International Journal of Human-Computer Studies
, vol.45
, pp. 19-45
-
-
Davis, F.D.1
Venkatesh, V.2
-
44
-
-
0346296537
-
User-based evaluations
-
In: Jacko J. A., Sears A., editors Eds., Mahwah, NJ,: Erlbaum
-
Dumas, J. S. (2003). User-based evaluations. In J. A. Jacko & A. Sears (Eds.), The human-computer interaction handbook (pp. 1093-1117). Mahwah, NJ: Erlbaum.
-
(2003)
The human-computer interaction handbook
, pp. 1093-1117
-
-
Dumas, J.S.1
-
45
-
-
70349651291
-
The great leap forward: The birth of the usability profession (1988-1993)
-
Dumas, J. S. (2007). The great leap forward: The birth of the usability profession (1988-1993). Journal of Usability Studies, 2, 54-60.
-
(2007)
Journal of Usability Studies
, vol.2
, pp. 54-60
-
-
Dumas, J.S.1
-
47
-
-
0032286392
-
The beta-binomial model: Accounting for inter-trial variation in replicated difference and preference tests
-
Ennis, D. M., & Bi, J. (1998). The beta-binomial model: Accounting for inter-trial variation in replicated difference and preference tests. Journal of Sensory Studies, 13, 389-412.
-
(1998)
Journal of Sensory Studies
, vol.13
, pp. 389-412
-
-
Ennis, D.M.1
Bi, J.2
-
48
-
-
84876067783
-
Psychometric evaluation of the T-CSUQ: The Turkish version of the Computer System Usability Questionnaire
-
Erdinç, O., & Lewis, J. R. (2013). Psychometric evaluation of the T-CSUQ: The Turkish version of the Computer System Usability Questionnaire. International Journal of Human-Computer Interaction, 29, 319-326.
-
(2013)
International Journal of Human-Computer Interaction
, vol.29
, pp. 319-326
-
-
Erdinç, O.1
Lewis, J.R.2
-
50
-
-
10044262492
-
The role of culture in interface acceptance
-
Sydney, Australia,: Chapman and Hall
-
Evers, V., & Day, D. (1997). The role of culture in interface acceptance. In Proceedings of Interact 1997 (pp. 260-267). Sydney, Australia: Chapman and Hall.
-
(1997)
Proceedings of Interact 1997
, pp. 260-267
-
-
Evers, V.1
Day, D.2
-
51
-
-
38149108698
-
The System Usability Scale and non-native English speakers
-
Finstad, K. (2006). The System Usability Scale and non-native English speakers. Journal of Usability Studies, 1, 185-188.
-
(2006)
Journal of Usability Studies
, vol.1
, pp. 185-188
-
-
Finstad, K.1
-
52
-
-
77955429964
-
The usability metric for user experience
-
Finstad, K. (2010). The usability metric for user experience. Interacting with Computers, 22, 323-327.
-
(2010)
Interacting with Computers
, vol.22
, pp. 323-327
-
-
Finstad, K.1
-
53
-
-
84879249508
-
Response to commentaries on "The Usability Metric for User Experience"
-
Finstad, K. (2013). Response to commentaries on "The Usability Metric for User Experience". Interacting with Computers, 25, 327-330.
-
(2013)
Interacting with Computers
, vol.25
, pp. 327-330
-
-
Finstad, K.1
-
54
-
-
84892447467
-
Non-universal usability? A survey of how usability is understood by Chinese and Danish users
-
Boston, MA,: Association for Computing Machinery
-
Frandsen-Thorlacius, O., Hornbæk, K., Hertzum, M., & Clemmensen, T. (2009). Non-universal usability? A survey of how usability is understood by Chinese and Danish users. In Proceedings of CHI 2009 (pp. 41-50). Boston, MA: Association for Computing Machinery.
-
(2009)
Proceedings of CHI 2009
, pp. 41-50
-
-
Frandsen-Thorlacius, O.1
Hornbæk, K.2
Hertzum, M.3
Clemmensen, T.4
-
55
-
-
2142715193
-
Measurement scales and statistics: Resurgence of an old misconception
-
Gaito, J. (1980). Measurement scales and statistics: Resurgence of an old misconception. Psychological Bulletin, 87, 564-567.
-
(1980)
Psychological Bulletin
, vol.87
, pp. 564-567
-
-
Gaito, J.1
-
56
-
-
0002429852
-
How to design usable systems
-
In: Helander M., editors Ed., Amsterdam,: the Netherlands: North-Holland
-
Gould, J. D. (1988). How to design usable systems. In M. Helander (Ed.), Handbook of human-computer interaction (pp. 757-789). Amsterdam, the Netherlands: North-Holland.
-
(1988)
Handbook of human-computer interaction
, pp. 757-789
-
-
Gould, J.D.1
-
57
-
-
84976715635
-
Human factors challenges in creating a principal support office system: The Speech Filing System approach
-
Gould, J. D., & Boies, S. J. (1983). Human factors challenges in creating a principal support office system: The Speech Filing System approach. ACM Transactions on Information Systems, 1, 273-298.
-
(1983)
ACM Transactions on Information Systems
, vol.1
, pp. 273-298
-
-
Gould, J.D.1
Boies, S.J.2
-
58
-
-
0023407699
-
The 1984 Olympic Message System: A test of behavioral principles of system design
-
Gould, J. D., Boies, S. J., Levy, S., Richards, J. T., & Schoonard, J. (1987). The 1984 Olympic Message System: A test of behavioral principles of system design. Communications of the ACM, 30, 758-769.
-
(1987)
Communications of the ACM
, vol.30
, pp. 758-769
-
-
Gould, J.D.1
Boies, S.J.2
Levy, S.3
Richards, J.T.4
Schoonard, J.5
-
60
-
-
0032310074
-
Damaged merchandise? A review of experiments that compare usability evaluation methods
-
Gray, W. D., & Salzman, M. C. (1998). Damaged merchandise? A review of experiments that compare usability evaluation methods. Human-Computer Interaction, 13, 203-261.
-
(1998)
Human-Computer Interaction
, vol.13
, pp. 203-261
-
-
Gray, W.D.1
Salzman, M.C.2
-
61
-
-
84889851631
-
The System Usability Scale: Beyond standard usability testing
-
Santa Monica, CA,: Human Factors and Ergonomics Society
-
Grier, R. A., Bangor, A., Kortum, P., & Peres, S. C. (2013). The System Usability Scale: Beyond standard usability testing. In Proceedings of the Human Factors and Ergonomics Society (pp. 187-191). Santa Monica, CA: Human Factors and Ergonomics Society.
-
(2013)
Proceedings of the Human Factors and Ergonomics Society
, pp. 187-191
-
-
Grier, R.A.1
Bangor, A.2
Kortum, P.3
Peres, S.C.4
-
64
-
-
0033993172
-
Prioritizing usability problems: Data driven and judgment driven severity estimates
-
Hassenzahl, M. (2000). Prioritizing usability problems: Data driven and judgment driven severity estimates. Behaviour & Information Technology, 19, 29-42.
-
(2000)
Behaviour & Information Technology
, vol.19
, pp. 29-42
-
-
Hassenzahl, M.1
-
66
-
-
13644260137
-
The interplay of beauty, goodness, and usability in interactive products
-
Hassenzahl, M. (2004). The interplay of beauty, goodness, and usability in interactive products. Human-Computer Interaction, 19, 319-349.
-
(2004)
Human-Computer Interaction
, vol.19
, pp. 319-349
-
-
Hassenzahl, M.1
-
67
-
-
33751523320
-
Problem prioritization in usability evaluation: From severity assessments to impact on design
-
Hertzum, M. (2006). Problem prioritization in usability evaluation: From severity assessments to impact on design. International Journal of Human-Computer Interaction, 21, 125-146.
-
(2006)
International Journal of Human-Computer Interaction
, vol.21
, pp. 125-146
-
-
Hertzum, M.1
-
69
-
-
38149037915
-
Usability constructs: A cross-cultural study of how users and developers experience their use of information systems
-
Beijing, China,: Springer-Verlag
-
Hertzum, M., Clemmensen, T., Hornbæk, K., Kumar, J., Shi, Q., & Yammiyavar, P. (2007). Usability constructs: A cross-cultural study of how users and developers experience their use of information systems. In Proceedings of HCI International 2007 (pp. 317-326). Beijing, China: Springer-Verlag.
-
(2007)
Proceedings of HCI International 2007
, pp. 317-326
-
-
Hertzum, M.1
Clemmensen, T.2
Hornbæk, K.3
Kumar, J.4
Shi, Q.5
Yammiyavar, P.6
-
70
-
-
61349127910
-
Scrutinising usability evaluation: Does thinking aloud affect behaviour and mental workload?
-
Hertzum, M., Hansen, K. D., & Andersen, H. H. K. (2009). Scrutinising usability evaluation: Does thinking aloud affect behaviour and mental workload? Behaviour & Information Technology, 28, 165-181.
-
(2009)
Behaviour & Information Technology
, vol.28
, pp. 165-181
-
-
Hertzum, M.1
Hansen, K.D.2
Andersen, H.H.K.3
-
71
-
-
48249103487
-
A case study of three software projects: Can software developers anticipate the usability problems in their software?
-
Høegh, R. T., & Jensen, J. J. (2008). A case study of three software projects: Can software developers anticipate the usability problems in their software? Behaviour & Information Technology, 27, 307-312.
-
(2008)
Behaviour & Information Technology
, vol.27
, pp. 307-312
-
-
Høegh, R.T.1
Jensen, J.J.2
-
72
-
-
33751549954
-
The impact of usability reports and user test observations on developers' understanding of usability data: An exploratory study
-
Høegh, R. T., Nielsen, C. M., Overgaard, M., Pedersen, M. B., & Stage, J. (2006). The impact of usability reports and user test observations on developers' understanding of usability data: An exploratory study. International Journal of Human-Computer Interaction, 21, 173-196.
-
(2006)
International Journal of Human-Computer Interaction
, vol.21
, pp. 173-196
-
-
Høegh, R.T.1
Nielsen, C.M.2
Overgaard, M.3
Pedersen, M.B.4
Stage, J.5
-
73
-
-
28044434200
-
Current practice in measuring usability: Challenges to usability studies and research
-
Hornbæk, K. (2006). Current practice in measuring usability: Challenges to usability studies and research. International Journal of Human-Computer Studies, 64, 79-102.
-
(2006)
International Journal of Human-Computer Studies
, vol.64
, pp. 79-102
-
-
Hornbæk, K.1
-
74
-
-
77649298100
-
Dogmas in the assessment of usability evaluation methods
-
Hornbæk, K. (2010). Dogmas in the assessment of usability evaluation methods. Behaviour & Information Technology, 29, 97-111.
-
(2010)
Behaviour & Information Technology
, vol.29
, pp. 97-111
-
-
Hornbæk, K.1
-
75
-
-
35348895123
-
Meta-analysis of correlations among usability measures
-
San Jose, CA,: Association for Computing Machinery
-
Hornbæk, K., & Law, E. L. (2007). Meta-analysis of correlations among usability measures. In Proceedings of CHI 2007 (pp. 617-626). San Jose, CA: Association for Computing Machinery.
-
(2007)
Proceedings of CHI 2007
, pp. 617-626
-
-
Hornbæk, K.1
Law, E.L.2
-
76
-
-
79960536748
-
Unexpected complexity in a traditional usability study
-
Howard, T. W. (2008). Unexpected complexity in a traditional usability study. Journal of Usability Studies, 3, 189-205.
-
(2008)
Journal of Usability Studies
, vol.3
, pp. 189-205
-
-
Howard, T.W.1
-
77
-
-
70449346330
-
Unexpected complexity in user testing of information products
-
Waikiki, HI,: Institute of Electrical and Electronics Engineers
-
Howard, T., & Howard, W. (2009). Unexpected complexity in user testing of information products. In Proceedings of the Professional Communication Conference (pp. 1-5). Waikiki, HI: Institute of Electrical and Electronics Engineers.
-
(2009)
Proceedings of the Professional Communication Conference
, pp. 1-5
-
-
Howard, T.1
Howard, W.2
-
78
-
-
77951860739
-
Number of people required for usability evaluation: The 10±2 rule
-
Hwang, W., & Salvendy, G. (2010). Number of people required for usability evaluation: The 10±2 rule. Communications of the ACM, 53, 130-133.
-
(2010)
Communications of the ACM
, vol.53
, pp. 130-133
-
-
Hwang, W.1
Salvendy, G.2
-
80
-
-
78349308719
-
Estimating the number of usability problems
-
Kanis, H. (2011). Estimating the number of usability problems. Applied Ergonomics, 42, 337-347.
-
(2011)
Applied Ergonomics
, vol.42
, pp. 337-347
-
-
Kanis, H.1
-
81
-
-
0013188249
-
Cost-justifying usability engineering in the software life cycle
-
In: Helander M., Landauer T. K., Prabhu P., editors Eds., 2nd ed., Amsterdam,: the Netherlands: Elsevier
-
Karat, C. (1997). Cost-justifying usability engineering in the software life cycle. In M. Helander, T. K. Landauer, & P. Prabhu (Eds.), Handbook of human-computer interaction (2nd ed., pp. 767-778). Amsterdam, the Netherlands: Elsevier.
-
(1997)
Handbook of human-computer interaction
, pp. 767-778
-
-
Karat, C.1
-
82
-
-
84976689900
-
An iterative design methodology for user-friendly natural language office information applications
-
Kelley, J. F. (1984). An iterative design methodology for user-friendly natural language office information applications. ACM Transactions on Information Systems, 2, 26-41.
-
(1984)
ACM Transactions on Information Systems
, vol.2
, pp. 26-41
-
-
Kelley, J.F.1
-
83
-
-
0020247281
-
Development and testing of the operator training package for a small computer system
-
Santa Monica, CA,: Human Factors Society
-
Kennedy, P. J. (1982). Development and testing of the operator training package for a small computer system. In Proceedings of the Human Factors Society 26th Annual Meeting (pp. 715-717). Santa Monica, CA: Human Factors Society.
-
(1982)
Proceedings of the Human Factors Society 26th Annual Meeting
, pp. 715-717
-
-
Kennedy, P.J.1
-
84
-
-
84869390639
-
On the reliability of usability testing
-
In: Jacko J., Sears A., editors Eds., Seattle, WA,: Association for Computing Machinery
-
Kessner, M., Wood, J., Dillon, R. F., & West, R. L. (2001). On the reliability of usability testing. In J. Jacko & A. Sears (Eds.), Conference on Human Factors in Computing Systems: CHI 2001 Extended Abstracts (pp. 97-98). Seattle, WA: Association for Computing Machinery.
-
(2001)
Conference on Human Factors in Computing Systems: CHI 2001 Extended Abstracts
, pp. 97-98
-
-
Kessner, M.1
Wood, J.2
Dillon, R.F.3
West, R.L.4
-
85
-
-
0002440368
-
The Software Usability Measurement Inventory: Background and usage
-
In: Jordan P., Thomas B., Weerdmeester B., editors Eds., London, UK,: Taylor & Francis
-
Kirakowski, J. (1996). The Software Usability Measurement Inventory: Background and usage. In P. Jordan, B. Thomas, & B. Weerdmeester (Eds.), Usability evaluation in industry (pp. 169-178). London, UK: Taylor & Francis
-
(1996)
Usability evaluation in industry
, pp. 169-178
-
-
Kirakowski, J.1
-
87
-
-
0037550926
-
-
Cork, Ireland,: Human Factors Research Group, University College of Cork
-
Kirakowski, J., & Dillon, A. (1988). The Computer User Satisfaction Inventory (CUSI): Manual and scoring key. Cork, Ireland: Human Factors Research Group, University College of Cork.
-
(1988)
The Computer User Satisfaction Inventory (CUSI): Manual and scoring key
-
-
Kirakowski, J.1
Dillon, A.2
-
88
-
-
84872010235
-
Usability ratings for everyday products measured with the System Usability Scale
-
Kortum, P. T., & Bangor, A. (2013). Usability ratings for everyday products measured with the System Usability Scale. International Journal of Human-Computer Interaction, 29, 67-76.
-
(2013)
International Journal of Human-Computer Interaction
, vol.29
, pp. 67-76
-
-
Kortum, P.T.1
Bangor, A.2
-
89
-
-
3042688560
-
Thinking about thinking aloud: A comparison of two verbal protocols for usability testing
-
Krahmer, E., & Ummelen, N. (2004). Thinking about thinking aloud: A comparison of two verbal protocols for usability testing. IEEE Transactions on Professional Communication, 47, 105-117.
-
(2004)
IEEE Transactions on Professional Communication
, vol.47
, pp. 105-117
-
-
Krahmer, E.1
Ummelen, N.2
-
90
-
-
84886132226
-
Measurements of computer satisfaction, literacy, and aptitudes: A review
-
LaLomia, M. J., & Sidowski, J. B. (1990). Measurements of computer satisfaction, literacy, and aptitudes: A review. International Journal of Human-Computer Interaction, 2, 231-253.
-
(1990)
International Journal of Human-Computer Interaction
, vol.2
, pp. 231-253
-
-
LaLomia, M.J.1
Sidowski, J.B.2
-
91
-
-
0037869372
-
Behavioral research methods in human-computer interaction
-
In: Helander M., Landauer K. T., Prabhu P., editors Eds., 2nd ed., Amsterdam,: the Netherlands: Elsevier
-
Landauer, T. K. (1997). Behavioral research methods in human-computer interaction. In M. Helander, K. T. Landauer, & P. Prabhu (Eds.), Handbook of human-computer interaction (2nd ed., pp. 203-227). Amsterdam, the Netherlands: Elsevier.
-
(1997)
Handbook of human-computer interaction
, pp. 203-227
-
-
Landauer, T.K.1
-
92
-
-
44249112572
-
Service science: At the intersection of management, social, and engineering sciences
-
Larson, R. C. (2008). Service science: At the intersection of management, social, and engineering sciences. IBM Systems Journal, 47, 41-51.
-
(2008)
IBM Systems Journal
, vol.47
, pp. 41-51
-
-
Larson, R.C.1
-
93
-
-
77954890463
-
-
Chichester, UK,: Wiley
-
Lazar, J., Feng, J. H., & Hochheiser, H. (2010). Research methods in human-computer interaction. Chichester, UK: Wiley.
-
(2010)
Research methods in human-computer interaction
-
-
Lazar, J.1
Feng, J.H.2
Hochheiser, H.3
-
94
-
-
0020295908
-
Testing small system customer set-up
-
Santa Monica, CA,: Human Factors Society
-
Lewis, J. R. (1982). Testing small system customer set-up. In Proceedings of the Human Factors Society 26th Annual Meeting (pp. 718-720). Santa Monica, CA: Human Factors Society.
-
(1982)
Proceedings of the Human Factors Society 26th Annual Meeting
, pp. 718-720
-
-
Lewis, J.R.1
-
97
-
-
0027088727
-
Psychometric evaluation of the Post-Study System Usability Questionnaire: The PSSUQ
-
Santa Monica, CA,: Human Factors Society
-
Lewis, J. R. (1992). Psychometric evaluation of the Post-Study System Usability Questionnaire: The PSSUQ. In Proceedings of the Human Factors Society 36th Annual Meeting (pp. 1259-1263). Santa Monica, CA: Human Factors Society.
-
(1992)
Proceedings of the Human Factors Society 36th Annual Meeting
, pp. 1259-1263
-
-
Lewis, J.R.1
-
98
-
-
21344487368
-
Multipoint scales: Mean and median differences and observed significance levels
-
Lewis, J. R. (1993). Multipoint scales: Mean and median differences and observed significance levels. International Journal of Human-Computer Interaction, 5, 383-392.
-
(1993)
International Journal of Human-Computer Interaction
, vol.5
, pp. 383-392
-
-
Lewis, J.R.1
-
99
-
-
0028071120
-
Sample sizes for usability studies: Additional considerations
-
Lewis, J. R. (1994). Sample sizes for usability studies: Additional considerations. Human Factors, 36, 368-378.
-
(1994)
Human Factors
, vol.36
, pp. 368-378
-
-
Lewis, J.R.1
-
100
-
-
14544269130
-
IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use
-
Lewis, J. R. (1995). IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use. International Journal of Human-Computer Interaction, 7, 57-78.
-
(1995)
International Journal of Human-Computer Interaction
, vol.7
, pp. 57-78
-
-
Lewis, J.R.1
-
101
-
-
0037550929
-
Reaping the benefits of modern usability evaluation: The Simon story
-
In: Salvendy G., Ozok A., editors Eds., Istanbul, Turkey,: USA Publishing
-
Lewis, J. R. (1996). Reaping the benefits of modern usability evaluation: The Simon story. In G. Salvendy & A. Ozok (Eds.), Advances in Applied Ergonomics: Proceedings of the 1st International Conference on Applied Ergonomics-ICAE '96 (pp. 752-757). Istanbul, Turkey: USA Publishing.
-
(1996)
Advances in Applied Ergonomics: Proceedings of the 1st International Conference on Applied Ergonomics-ICAE '96
, pp. 752-757
-
-
Lewis, J.R.1
-
102
-
-
84876633943
-
Tradeoffs in the design of the IBM computer usability satisfaction questionnaires
-
Mahwah, NJ,: Erlbaum
-
Lewis, J. R. (1999). Tradeoffs in the design of the IBM computer usability satisfaction questionnaires. In Proceedings of HCI International 1999 (pp. 1023-1027). Mahwah, NJ: Erlbaum.
-
(1999)
Proceedings of HCI International 1999
, pp. 1023-1027
-
-
Lewis, J.R.1
-
103
-
-
18244386731
-
Evaluation of procedures for adjusting problem-discovery rates estimated from small samples
-
Lewis, J. R. (2001). Evaluation of procedures for adjusting problem-discovery rates estimated from small samples. International Journal of Human-Computer Interaction, 13, 445-479.
-
(2001)
International Journal of Human-Computer Interaction
, vol.13
, pp. 445-479
-
-
Lewis, J.R.1
-
104
-
-
0036042675
-
Psychometric evaluation of the PSSUQ using data from five years of usability studies
-
Lewis, J. R. (2002). Psychometric evaluation of the PSSUQ using data from five years of usability studies. International Journal of Human-Computer Interaction, 14, 463-488.
-
(2002)
International Journal of Human-Computer Interaction
, vol.14
, pp. 463-488
-
-
Lewis, J.R.1
-
105
-
-
33750853322
-
Sample sizes for usability tests: Mostly math, not magic
-
(See corrected formula in Interactions, 14(1), 4)
-
Lewis, J. R. (2006). Sample sizes for usability tests: Mostly math, not magic. Interactions, 13(6),29-33. (See corrected formula in Interactions, 14(1), 4)
-
(2006)
Interactions
, vol.13
, Issue.6
, pp. 29-33
-
-
Lewis, J.R.1
-
106
-
-
84963855923
-
Human factors engineering
-
In: LaPlante P. A., editors Ed., New York, NY,: Taylor & Francis
-
Lewis, J. R. (2011a). Human factors engineering. In P. A. LaPlante (Ed.), Encyclopedia of software engineering (pp. 383-394). New York, NY: Taylor & Francis.
-
(2011)
Encyclopedia of software engineering
, pp. 383-394
-
-
Lewis, J.R.1
-
108
-
-
84873881858
-
Usability testing
-
In: Salvendy G., editors Ed., 4th ed., New York, NY,: Wiley
-
Lewis, J. R. (2012). Usability testing. In G. Salvendy (Ed.), Handbook of human factors and ergonomics (4th ed., pp. 1267-1312). New York, NY: Wiley.
-
(2012)
Handbook of human factors and ergonomics
, pp. 1267-1312
-
-
Lewis, J.R.1
-
109
-
-
84879219926
-
Critical review of "The Usability Metric for User Experience"
-
Lewis, J. R. (2013). Critical review of "The Usability Metric for User Experience". Interacting with Computers, 25, 320-324.
-
(2013)
Interacting with Computers
, vol.25
, pp. 320-324
-
-
Lewis, J.R.1
-
110
-
-
84876635900
-
Integrated office software benchmarks: A case study
-
Cambridge, UK,: Elsevier Science
-
Lewis, J. R., Henry, S. C., & Mack, R. L. (1990). Integrated office software benchmarks: A case study. In Proceedings of the 3rd IFIP Conference on Human-Computer Interaction, INTERACT '90 (pp. 337-343). Cambridge, UK: Elsevier Science.
-
(1990)
Proceedings of the 3rd IFIP Conference on Human-Computer Interaction, INTERACT '90
, pp. 337-343
-
-
Lewis, J.R.1
Henry, S.C.2
Mack, R.L.3
-
111
-
-
70350235203
-
The factor structure of the system usability scale
-
In: Kurosu M., editors Ed., Heidelberg, Germany,: Springer-Verlag
-
Lewis, J. R., & Sauro, J. (2009). The factor structure of the system usability scale. In M. Kurosu (Ed.), Human centered design (pp. 94-103). Heidelberg, Germany: Springer-Verlag.
-
(2009)
Human centered design
, pp. 94-103
-
-
Lewis, J.R.1
Sauro, J.2
-
112
-
-
84877970092
-
UMUX-LITE-When there's no time for the SUS
-
Paris, France,: Association for Computing Machinery
-
Lewis, J. R., Utesch, B. S., & Maher, D. E. (2013). UMUX-LITE-When there's no time for the SUS. In Proceedings of CHI 2013 (pp. 2099-2102). Paris, France: Association for Computing Machinery.
-
(2013)
Proceedings of CHI 2013
, pp. 2099-2102
-
-
Lewis, J.R.1
Utesch, B.S.2
Maher, D.E.3
-
113
-
-
84996199224
-
The scientific status of projective techniques
-
Lilienfeld, S. O., Wood, J. M., & Garb, H. N. (2000). The scientific status of projective techniques. Psychological Science in the Public Interest, 1, 27-66.
-
(2000)
Psychological Science in the Public Interest
, vol.1
, pp. 27-66
-
-
Lilienfeld, S.O.1
Wood, J.M.2
Garb, H.N.3
-
114
-
-
84879220968
-
Introduction to the special issue: The tricky landscape of developing rating scales in HCI
-
Lindgaard, G., & Kirakowski, J. (2013). Introduction to the special issue: The tricky landscape of developing rating scales in HCI. Interacting with Computers, 25, 271-277.
-
(2013)
Interacting with Computers
, vol.25
, pp. 271-277
-
-
Lindgaard, G.1
Kirakowski, J.2
-
115
-
-
0000104754
-
On the statistical treatment of football numbers
-
Lord, F. M. (1953). On the statistical treatment of football numbers. American Psychologist, 8, 750-751.
-
(1953)
American Psychologist
, vol.8
, pp. 750-751
-
-
Lord, F.M.1
-
116
-
-
58149410928
-
Further comment on "football numbers."
-
Lord, F. M. (1954). Further comment on "football numbers." American Psychologist, 9, 264-265.
-
(1954)
American Psychologist
, vol.9
, pp. 264-265
-
-
Lord, F.M.1
-
117
-
-
84858960235
-
Affective design: Understanding, evaluating, and designing for human emotion
-
Lottridge, D., Chignell, M., & Jovicic, A. (2011). Affective design: Understanding, evaluating, and designing for human emotion. Reviews of Human Factors and Ergonomics, 7, 197-237.
-
(2011)
Reviews of Human Factors and Ergonomics
, vol.7
, pp. 197-237
-
-
Lottridge, D.1
Chignell, M.2
Jovicic, A.3
-
118
-
-
84904249816
-
-
Lund, A., USE Questionnaire Resource Page. Retrieved from
-
Lund, A. (1998). USE Questionnaire Resource Page. Retrieved from http://usesurvey.com.
-
(1998)
-
-
-
120
-
-
33846332707
-
Competing through service: Insights from service-dominant logic
-
Lusch, R. F., Vargo, S. L., & O'Brien, M. (2007). Competing through service: Insights from service-dominant logic. Journal of Retailing, 83, 5-18.
-
(2007)
Journal of Retailing
, vol.83
, pp. 5-18
-
-
Lusch, R.F.1
Vargo, S.L.2
O'Brien, M.3
-
121
-
-
44249102099
-
Toward a conceptual foundation for service science: Contributions from service-dominant logic
-
Lusch, R. F., Vargo, S. L., & Wessels, G. (2008). Toward a conceptual foundation for service science: Contributions from service-dominant logic. IBM Systems Journal, 47, 5-14.
-
(2008)
IBM Systems Journal
, vol.47
, pp. 5-14
-
-
Lusch, R.F.1
Vargo, S.L.2
Wessels, G.3
-
122
-
-
84856852671
-
Exploring think-alouds in usability testing: An international survey
-
MacDonald, S., Edwards, H. M., & Zhao, T. (2012). Exploring think-alouds in usability testing: An international survey. IEEE Transactions on Professional Communication, 55, 2-19.
-
(2012)
IEEE Transactions on Professional Communication
, vol.55
, pp. 2-19
-
-
MacDonald, S.1
Edwards, H.M.2
Zhao, T.3
-
123
-
-
84889845068
-
Thinking-aloud about web navigation: The relationship between think-aloud instructions, task difficulty and performance
-
Santa Monica,: Human Factors and Ergonomics Society
-
MacDonald, S., McGarry, K., & Willis, L. M. (2013). Thinking-aloud about web navigation: The relationship between think-aloud instructions, task difficulty and performance. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (pp. 2037-2041. Santa Monica: Human Factors and Ergonomics Society.
-
(2013)
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
, pp. 2037-2041
-
-
MacDonald, S.1
McGarry, K.2
Willis, L.M.3
-
125
-
-
38149035550
-
Global/intercultural user-interface design
-
In: Jacko J., Spears A., editors Eds., 3rd ed., New York, NY,: Erlbaum
-
Marcus, A. (2007). Global/intercultural user-interface design. In J. Jacko & A. Spears (Eds.), Handbook of human-computer interaction (3rd ed., pp. 355-380). New York, NY: Erlbaum.
-
(2007)
Handbook of human-computer interaction
, pp. 355-380
-
-
Marcus, A.1
-
126
-
-
33751550596
-
Usability of Product X: Lessons from a real product
-
Marshall, C., Brendan, M., & Prail, A. (1990). Usability of Product X: Lessons from a real product. Behaviour & Information Technology, 9, 243-253.
-
(1990)
Behaviour & Information Technology
, vol.9
, pp. 243-253
-
-
Marshall, C.1
Brendan, M.2
Prail, A.3
-
128
-
-
0001102833
-
Measurement scales and statistics: A clash of paradigms
-
Mitchell, J. (1986). Measurement scales and statistics: A clash of paradigms. Psychological Bulletin, 100, 398-407.
-
(1986)
Psychological Bulletin
, vol.100
, pp. 398-407
-
-
Mitchell, J.1
-
129
-
-
0012693846
-
Comparative evaluation of usability tests
-
Washington, DC,: Usability Professionals Association
-
Molich, R., Bevan, N., Curson, I., Butler, S., Kindlund, E., Miller, D., & Kirakowski, J. (1998). Comparative evaluation of usability tests. In Usability Professionals Association Annual Conference Proceedings (pp. 189-200). Washington, DC: Usability Professionals Association.
-
(1998)
Usability Professionals Association Annual Conference Proceedings
, pp. 189-200
-
-
Molich, R.1
Bevan, N.2
Curson, I.3
Butler, S.4
Kindlund, E.5
Miller, D.6
Kirakowski, J.7
-
131
-
-
0942288935
-
Comparative usability evaluation
-
Molich, R., Ede, M. R., Kaasgaard, K., & Karyukin, B. (2004). Comparative usability evaluation. Behaviour & Information Technology, 23, 65-74.
-
(2004)
Behaviour & Information Technology
, vol.23
, pp. 65-74
-
-
Molich, R.1
Ede, M.R.2
Kaasgaard, K.3
Karyukin, B.4
-
132
-
-
57649216419
-
Making usability recommendations useful and usable
-
Molich, R., Jeffries, R., & Dumas, J. S. (2007). Making usability recommendations useful and usable. Journal of Usability Studies, 2, 162-179.
-
(2007)
Journal of Usability Studies
, vol.2
, pp. 162-179
-
-
Molich, R.1
Jeffries, R.2
Dumas, J.S.3
-
133
-
-
84904257871
-
-
Workshop conducted at the UPA 2009 Conference in Portland, OR
-
Molich, R., Kirakowski, J, Sauro, J., & Tullis, T. (2009). Comparative usability task measurement workshop (CUE-8). Workshop conducted at the UPA 2009 Conference in Portland, OR.
-
(2009)
Comparative usability task measurement workshop (CUE-8)
-
-
Molich, R.1
Kirakowski, J.2
Sauro, J.3
Tullis, T.4
-
134
-
-
84904256449
-
-
Nielsen, J., Why you only need to test with 5 users. Alertbox. Retrieved from
-
Nielsen, J. (2000). Why you only need to test with 5 users. Alertbox. Retrieved from http://www.useit.com/alertbox/20000319.html
-
(2000)
-
-
-
135
-
-
0027850828
-
A mathematical model of the finding of usability problems
-
Amsterdam, the Netherlands,: Association for Computing Machinery
-
Nielsen, J., & Landauer, T. K. (1993). A mathematical model of the finding of usability problems. In Proceedings of INTERCHI'93 (pp. 206-213). Amsterdam, the Netherlands: Association for Computing Machinery.
-
(1993)
Proceedings of INTERCHI'93
, pp. 206-213
-
-
Nielsen, J.1
Landauer, T.K.2
-
137
-
-
85049653881
-
Heuristic evaluation of user interfaces
-
New York, NY,: Association for Computing Machinery
-
Nielsen, J., & Molich, R. (1990). Heuristic evaluation of user interfaces. In Proceedings of CHI '90 (pp. 249-256). New York, NY: Association for Computing Machinery.
-
(1990)
Proceedings of CHI '90
, pp. 249-256
-
-
Nielsen, J.1
Molich, R.2
-
141
-
-
77954011682
-
Think-aloud protocols: A comparison of three think-aloud protocols for use in testing data-dissemination web sites for usability
-
Atlanta, GA,: Association for Computing Machinery
-
Olmsted-Hawala, E. L., Murphy, E., Hawala, S., & Ashenfelter, K. T. (2010). Think-aloud protocols: A comparison of three think-aloud protocols for use in testing data-dissemination web sites for usability. In Proceedings of CHI 2010 (pp. 2381-2390). Atlanta, GA: Association for Computing Machinery.
-
(2010)
Proceedings of CHI 2010
, pp. 2381-2390
-
-
Olmsted-Hawala, E.L.1
Murphy, E.2
Hawala, S.3
Ashenfelter, K.T.4
-
142
-
-
84904261937
-
-
Perfetti, C., Landesman, L., Eight is not enough. Retrieved from
-
Perfetti, C., & Landesman, L. (2001). Eight is not enough. Retrieved from http://www.uie.com/articles/eight_is_not_enough/
-
(2001)
-
-
-
143
-
-
84965629605
-
The impact of positive and negative item stems on the validity of a computer anxiety scale
-
Pilotte, W. J., & Gable, R. K. (1990). The impact of positive and negative item stems on the validity of a computer anxiety scale. Educational and Psychological Measurement, 50, 603-610.
-
(1990)
Educational and Psychological Measurement
, vol.50
, pp. 603-610
-
-
Pilotte, W.J.1
Gable, R.K.2
-
144
-
-
44249114325
-
Legal research topics in user-centric services
-
Pitkänen, O., Virtanen, P., & Kemppinen, J. (2008). Legal research topics in user-centric services. IBM Systems Journal, 47, 143-152.
-
(2008)
IBM Systems Journal
, vol.47
, pp. 143-152
-
-
Pitkänen, O.1
Virtanen, P.2
Kemppinen, J.3
-
145
-
-
57049166874
-
Expanding usability testing to evaluate complex systems
-
Redish, J. (2007). Expanding usability testing to evaluate complex systems. Journal of Usability Studies, 2, 102-111.
-
(2007)
Journal of Usability Studies
, vol.2
, pp. 102-111
-
-
Redish, J.1
-
147
-
-
0003573390
-
-
2nd ed, New York, NY,: Wiley
-
Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: How to plan, design, and conduct effective tests, 2nd ed. New York, NY: Wiley.
-
(2008)
Handbook of usability testing: How to plan, design, and conduct effective tests
-
-
Rubin, J.1
Chisnell, D.2
-
148
-
-
77449100736
-
Ibn al-Haytham
-
Sabra, A. I. (2003). Ibn al-Haytham. Harvard Magazine, 106, 54-55.
-
(2003)
Harvard Magazine
, vol.106
, pp. 54-55
-
-
Sabra, A.I.1
-
150
-
-
84904262970
-
-
Sauro, J., That's the worst website ever! Effects of extreme survey items. Retrieved from
-
Sauro, J. (2010b). That's the worst website ever! Effects of extreme survey items. Retrieved from http://LL www.measuringusability.com/blog/extreme-items.php.
-
(2010)
-
-
-
152
-
-
33748179963
-
Estimating completion rates from small samples using binomial confidence intervals: Comparisons and recommendations
-
Santa Monica, CA,: Human Factors and Ergonomics Society
-
Sauro, J., & Lewis, J. R. (2005). Estimating completion rates from small samples using binomial confidence intervals: Comparisons and recommendations. In Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting (pp. 2100-2104). Santa Monica, CA: Human Factors and Ergonomics Society.
-
(2005)
Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting
, pp. 2100-2104
-
-
Sauro, J.1
Lewis, J.R.2
-
153
-
-
84892451643
-
Correlations among prototypical usability metrics: Evidence for the construct of usability
-
Boston, MA,: Association for Computing Machinery
-
Sauro, J., & Lewis, J. R. (2009). Correlations among prototypical usability metrics: Evidence for the construct of usability. In Proceedings of CHI 2009 (pp. 1609-1618). Boston, MA: Association for Computing Machinery.
-
(2009)
Proceedings of CHI 2009
, pp. 1609-1618
-
-
Sauro, J.1
Lewis, J.R.2
-
154
-
-
79958129752
-
When designing usability questionnaires, does it hurt to be positive?
-
Vancouver, Canada,: Association for Computing Machinery
-
Sauro, J., & Lewis, J. R. (2011). When designing usability questionnaires, does it hurt to be positive? In Proceedings of CHI 2011 (pp. 2215-2223). Vancouver, Canada: Association for Computing Machinery.
-
(2011)
Proceedings of CHI 2011
, pp. 2215-2223
-
-
Sauro, J.1
Lewis, J.R.2
-
156
-
-
84923797522
-
Heterogeneity in the usability evaluation process
-
Liverpool, UK,: Association for Computing Machinery
-
Schmettow, M. (2008). Heterogeneity in the usability evaluation process. In Proceedings of the 22nd British HCI Group Annual Conference on HCI 2008: People and Computers XXII: Culture, Creativity, Interaction - Volume 1 (pp. 89-98). Liverpool, UK: Association for Computing Machinery.
-
(2008)
Proceedings of the 22nd British HCI Group Annual Conference on HCI 2008: People and Computers XXII: Culture, Creativity, Interaction - Volume 1
, pp. 89-98
-
-
Schmettow, M.1
-
157
-
-
84860455450
-
Controlling the usability evaluation process under varying defect visibility
-
Cambridge, UK,: Association for Computing Machinery
-
Schmettow, M. (2009). Controlling the usability evaluation process under varying defect visibility. In Proceedings of the 2009 British Computer Society Conference on Human-Computer Interaction (pp. 188-197). Cambridge, UK: Association for Computing Machinery.
-
(2009)
Proceedings of the 2009 British Computer Society Conference on Human-Computer Interaction
, pp. 188-197
-
-
Schmettow, M.1
-
158
-
-
84861144290
-
Sample size in usability studies
-
Schmettow, M. (2012). Sample size in usability studies. Communications of the ACM, 55(4), 64-70.
-
(2012)
Communications of the ACM
, vol.55
, Issue.4
, pp. 64-70
-
-
Schmettow, M.1
-
159
-
-
84965510746
-
Factors defined by negatively keyed items: The result of careless respondents?
-
Schmitt, N., & Stuits, D. (1985) Factors defined by negatively keyed items: The result of careless respondents? Applied Psychological Measurement, 9, 367-373.
-
(1985)
Applied Psychological Measurement
, vol.9
, pp. 367-373
-
-
Schmitt, N.1
Stuits, D.2
-
160
-
-
62949213141
-
A reanalysis of Lord's statistical treatment of football numbers
-
Scholten, A. Z., & Borsboom, D. (2009). A reanalysis of Lord's statistical treatment of football numbers. Journal of Mathematical Psychology, 53, 69-75.
-
(2009)
Journal of Mathematical Psychology
, vol.53
, pp. 69-75
-
-
Scholten, A.Z.1
Borsboom, D.2
-
161
-
-
84973830657
-
Controlling acquiescence response bias by item reversals: the effect on questionnaire validity
-
Schriesheim, C. A., & Hill, K. D. (1981). Controlling acquiescence response bias by item reversals: the effect on questionnaire validity. Educational and Psychological Measurement, 41, 1101-1114.
-
(1981)
Educational and Psychological Measurement
, vol.41
, pp. 1101-1114
-
-
Schriesheim, C.A.1
Hill, K.D.2
-
162
-
-
33746864055
-
Usability measurement and metrics: A consolidated model
-
Seffah, A., Donyaee, M., Kline, R. B., & Padda, H. K. (2006). Usability measurement and metrics: A consolidated model. Software Quality Journal, 14, 159-178.
-
(2006)
Software Quality Journal
, vol.14
, pp. 159-178
-
-
Seffah, A.1
Donyaee, M.2
Kline, R.B.3
Padda, H.K.4
-
163
-
-
0005645723
-
Human factors and usability
-
In: Preece J., Keller L., editors Eds., Hemel Hempstead, England,: Prentice Hall International
-
Shackel, B. (1990). Human factors and usability. In J. Preece & L. Keller (Eds.), Human-computer interaction: Selected readings (pp. 27-41). Hemel Hempstead, England: Prentice Hall International.
-
(1990)
Human-computer interaction: Selected readings
, pp. 27-41
-
-
Shackel, B.1
-
164
-
-
0003486463
-
-
5th, ed, Reading, MA,: Addison-Wesley
-
Shneiderman, B., & Plaisant, C. (2010). Designing the user interface: Strategies for effective human-computer interaction, 5th ed. Reading, MA: Addison-Wesley.
-
(2010)
Designing the user interface: Strategies for effective human-computer interaction
-
-
Shneiderman, B.1
Plaisant, C.2
-
165
-
-
0001337863
-
Designing the Star user interface
-
Smith, D. C., Irby, C., Kimball, R., Verplank, B., & Harlem, E. (1982). Designing the Star user interface. Byte, 7, 242-282.
-
(1982)
Byte
, vol.7
, pp. 242-282
-
-
Smith, D.C.1
Irby, C.2
Kimball, R.3
Verplank, B.4
Harlem, E.5
-
166
-
-
1842829563
-
Using cognitive models to create menus
-
Baltimore, MD,: Human Factors Society
-
Snyder, K. M., Happ, A. J., Malcus, L., Paap, K. R., & Lewis, J. R. (1985). Using cognitive models to create menus. In Proceedings of the Human Factors Society 29th Annual Meeting (pp. 655-658). Baltimore, MD: Human Factors Society.
-
(1985)
Proceedings of the Human Factors Society 29th Annual Meeting
, pp. 655-658
-
-
Snyder, K.M.1
Happ, A.J.2
Malcus, L.3
Paap, K.R.4
Lewis, J.R.5
-
167
-
-
0031536967
-
When two factors don't reflect two constructs: How item characteristics can produce artifactual factors
-
Spector, P., Van Katwyk, P., Brannick, M., & Chen, P. (1997) When two factors don't reflect two constructs: How item characteristics can produce artifactual factors. Journal of Management, 23, 659-677.
-
(1997)
Journal of Management
, vol.23
, pp. 659-677
-
-
Spector, P.1
Van Katwyk, P.2
Brannick, M.3
Chen, P.4
-
168
-
-
0033701501
-
The streamlined cognitive walkthrough method: Working around social constraints encountered in a software development company
-
New York, NY,: Association for Computing Machinery
-
Spencer, R. (2000). The streamlined cognitive walkthrough method: Working around social constraints encountered in a software development company. In Proceedings of CHI 2000 (pp. 353-359). New York, NY: Association for Computing Machinery.
-
(2000)
Proceedings of CHI 2000
, pp. 353-359
-
-
Spencer, R.1
-
169
-
-
44649163716
-
The emergence of service science: Toward systematic service innovations to accelerate co-creation of value
-
Spohrer, J., & Maglio, P. P. (2008). The emergence of service science: Toward systematic service innovations to accelerate co-creation of value. Production and Operations Management, 17, 238-246.
-
(2008)
Production and Operations Management
, vol.17
, pp. 238-246
-
-
Spohrer, J.1
Maglio, P.P.2
-
170
-
-
84869400917
-
Testing websites: Five users is nowhere near enough
-
New York, NY,: Association for Computing Machinery
-
Spool, J., & Schroeder, W. (2001). Testing websites: Five users is nowhere near enough. In CHI 2001 extended abstracts (pp. 285-286). New York, NY: Association for Computing Machinery.
-
(2001)
CHI 2001 extended abstracts
, pp. 285-286
-
-
Spool, J.1
Schroeder, W.2
-
171
-
-
33750516992
-
On the theory of scales of measurement
-
Stevens, S. S. (1946). On the theory of scales of measurement. Science, 103, 677-680.
-
(1946)
Science
, vol.103
, pp. 677-680
-
-
Stevens, S.S.1
-
172
-
-
4644352878
-
Investigating the use of negatively-phrased survey items in medical education settings: Common wisdom or common mistake?
-
Stewart, T. J., & Frye, A. W. (2004). Investigating the use of negatively-phrased survey items in medical education settings: Common wisdom or common mistake? Academic Medicine, 79 (Suppl. 10), S1-S3.
-
(2004)
Academic Medicine
, vol.79
, Issue.SUPPL. 10
, pp. 1-3
-
-
Stewart, T.J.1
Frye, A.W.2
-
174
-
-
33750709429
-
Towards the design of effective formative test reports
-
Theofanos, M., & Quesenbery, W. (2005). Towards the design of effective formative test reports. Journal of Usability Studies, 1(1), 27-45.
-
(2005)
Journal of Usability Studies
, vol.1
, Issue.1
, pp. 27-45
-
-
Theofanos, M.1
Quesenbery, W.2
-
175
-
-
38449087272
-
User-centered methods are insufficient for safety critical systems
-
In: Holzinger A., editors Ed., Heidelberg, Germany,: Springer-Verlag
-
Thimbleby, H. (2007). User-centered methods are insufficient for safety critical systems. In A. Holzinger (Ed.), Proceedings of USAB 2007 (pp. 1-20). Heidelberg, Germany: Springer-Verlag.
-
(2007)
Proceedings of USAB 2007
, pp. 1-20
-
-
Thimbleby, H.1
-
177
-
-
0000712686
-
Measurement scales and statistics: The misconception misconceived
-
Townsend, J. T., & Ashby, F. G. (1984). Measurement scales and statistics: The misconception misconceived. Psychological Bulletin, 96, 394-401.
-
(1984)
Psychological Bulletin
, vol.96
, pp. 394-401
-
-
Townsend, J.T.1
Ashby, F.G.2
-
178
-
-
84904252686
-
-
Travis, D., Measuring satisfaction: Beyond the usability questionnaire. Retrieved from
-
Travis, D. (2008). Measuring satisfaction: Beyond the usability questionnaire. Retrieved from http://www.userfocus.co.uk/articles/satisfaction.html.
-
(2008)
-
-
-
179
-
-
0022188414
-
Designing a menu-based interface to an operating system
-
San Francisco, CA,: Association for Computing Machinery
-
Tullis, T. S. (1985). Designing a menu-based interface to an operating system. In Proceedings of CHI 1985 (pp. 79-84). San Francisco, CA: Association for Computing Machinery.
-
(1985)
Proceedings of CHI 1985
, pp. 79-84
-
-
Tullis, T.S.1
-
180
-
-
67749091184
-
-
Waltham, MA,: Morgan-Kauffman
-
Tullis, T. S., & Albert, W. (2008). Measuring the user experience: Collecting, analyzing, and presenting usability data. Waltham, MA: Morgan-Kauffman.
-
(2008)
Measuring the user experience: Collecting, analyzing, and presenting usability data
-
-
Tullis, T.S.1
Albert, W.2
-
181
-
-
67749091184
-
-
2nd ed, Waltham, MA,: Morgan-Kauffman
-
Tullis, T. S., & Albert, W. (2013). Measuring the user experience: Collecting, analyzing, and presenting usability data, 2nd ed. Waltham, MA: Morgan-Kauffman.
-
(2013)
Measuring the user experience: Collecting, analyzing, and presenting usability data
-
-
Tullis, T.S.1
Albert, W.2
-
183
-
-
0035651443
-
Personality in cultural context: Methodological issues
-
van de Vijver, F. J. R., & Leung, K. (2001). Personality in cultural context: Methodological issues. Journal of Personality, 69, 1007-1031.
-
(2001)
Journal of Personality
, vol.69
, pp. 1007-1031
-
-
van de Vijver, F.J.R.1
Leung, K.2
-
184
-
-
0242676181
-
Exploring two methods of usability testing: Concurrent versus retrospective think-aloud protocols
-
Orlando, FL,: Institute of Electrical and Electronics Engineers
-
van den Haak, M. J., & de Jong, D. T. M. (2003). Exploring two methods of usability testing: Concurrent versus retrospective think-aloud protocols. In Proceedings of the International Professional Communication Conference, IPCC 2003 (pp. 285-287). Orlando, FL: Institute of Electrical and Electronics Engineers.
-
(2003)
Proceedings of the International Professional Communication Conference, IPCC 2003
, pp. 285-287
-
-
van den Haak, M.J.1
de Jong, D.T.M.2
-
185
-
-
84950423736
-
Nominal, ordinal, interval, and ratio typologies are misleading
-
Velleman, P. F., & Wilkinson, L. (1993). Nominal, ordinal, interval, and ratio typologies are misleading. The American Statistician, 47, 65-72.
-
(1993)
The American Statistician
, vol.47
, pp. 65-72
-
-
Velleman, P.F.1
Wilkinson, L.2
-
186
-
-
0025558729
-
Streamlining the design process: Running fewer subjects
-
Santa Monica, CA,: Human Factors Society
-
Virzi, R. A. (1990). Streamlining the design process: Running fewer subjects. In Proceedings of the Human Factors Society 34th Annual Meeting (pp. 291-294). Santa Monica, CA: Human Factors Society.
-
(1990)
Proceedings of the Human Factors Society 34th Annual Meeting
, pp. 291-294
-
-
Virzi, R.A.1
-
187
-
-
0026757295
-
Refining the test phase of usability evaluation: How many subjects Is enough?
-
Virzi, R. A. (1992). Refining the test phase of usability evaluation: How many subjects Is enough? Human Factors, 34, 457-468.
-
(1992)
Human Factors
, vol.34
, pp. 457-468
-
-
Virzi, R.A.1
-
188
-
-
0027845878
-
A comparison of three usability evaluation methods: Heuristic, think-aloud, and performance testing
-
Santa Monica, CA,: Human Factors and Ergonomics Society
-
Virzi, R. A., Sorce, J. F., & Herbert, L. B. (1993). A comparison of three usability evaluation methods: Heuristic, think-aloud, and performance testing. In Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting (pp. 309-313). Santa Monica, CA: Human Factors and Ergonomics Society.
-
(1993)
Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting
, pp. 309-313
-
-
Virzi, R.A.1
Sorce, J.F.2
Herbert, L.B.3
-
189
-
-
85086421095
-
A survey of user centered design practice
-
Minneapolis, MN,: Association for Computing Machinery
-
Vredenburg, K., Mao, J. Y., Smith, P. W., & Carey, T. (2002). A survey of user centered design practice. In Proceedings of CHI 2002 (pp. 471-478). Minneapolis, MN: Association for Computing Machinery.
-
(2002)
Proceedings of CHI 2002
, pp. 471-478
-
-
Vredenburg, K.1
Mao, J.Y.2
Smith, P.W.3
Carey, T.4
-
190
-
-
0001436725
-
The cognitive walkthrough method: A practitioner's guide
-
In: Nielsen J., Mack R. L., editors Eds., New York, NY,: Wiley
-
Wharton, C., Rieman, J., Lewis, C., & Polson, P. (1994). The cognitive walkthrough method: A practitioner's guide. In J. Nielsen & R. L. Mack (Eds.), Usability inspection methods (pp. 105-140). New York, NY: Wiley.
-
(1994)
Usability inspection methods
, pp. 105-140
-
-
Wharton, C.1
Rieman, J.2
Lewis, C.3
Polson, P.4
-
191
-
-
0002053354
-
Usability engineering: Our experience and evolution
-
In: Helander M., editors Ed., Amsterdam,: the Netherlands: North-Holland
-
Whiteside, J., Bennett, J., & Holtzblatt, K. (1988). Usability engineering: Our experience and evolution. In M. Helander (Ed.), Handbook of human-computer interaction (pp. 791-817). Amsterdam, the Netherlands: North-Holland.
-
(1988)
Handbook of human-computer interaction
, pp. 791-817
-
-
Whiteside, J.1
Bennett, J.2
Holtzblatt, K.3
-
192
-
-
84976790766
-
Getting the most from paired-user testing
-
Wildman, D. (1995). Getting the most from paired-user testing. Interactions, 2(3), 21-27.
-
(1995)
Interactions
, vol.2
, Issue.3
, pp. 21-27
-
-
Wildman, D.1
-
193
-
-
4243133947
-
The Lisa computer system
-
Williams, G. (1983). The Lisa computer system. Byte, 8(2), 33-50.
-
(1983)
Byte
, vol.8
, Issue.2
, pp. 33-50
-
-
Williams, G.1
-
194
-
-
59049093651
-
A comprehensive model of usability
-
Heidelberg, Germany,: International Federation for Information Processing
-
Winter, S., Wagner, S., & Deissenboeck, F. (2008). A comprehensive model of usability. In Engineering Interactive Systems (pp. 106-122). Heidelberg, Germany: International Federation for Information Processing.
-
(2008)
Engineering Interactive Systems
, pp. 106-122
-
-
Winter, S.1
Wagner, S.2
Deissenboeck, F.3
-
195
-
-
2642533533
-
Evaluating usability methods: Why the current literature fails the practitioner
-
Wixon, D. (2003). Evaluating usability methods: Why the current literature fails the practitioner. Interactions, 10(4), 28-34.
-
(2003)
Interactions
, vol.10
, Issue.4
, pp. 28-34
-
-
Wixon, D.1
-
196
-
-
0037828092
-
Do reverse-worded items confound measures in cross-cultural consumer research? The case of the material values scale
-
Wong, N., Rindfleisch, A., & Burroughs, J. (2003). Do reverse-worded items confound measures in cross-cultural consumer research? The case of the material values scale. Journal of Consumer Research, 30, 72-91.
-
(2003)
Journal of Consumer Research
, vol.30
, pp. 72-91
-
-
Wong, N.1
Rindfleisch, A.2
Burroughs, J.3
-
197
-
-
0038343292
-
Why and when five test users aren't enough
-
In: Vanderdonckt J., Blandford A., Derycke A., editors Eds., Toulouse, France,: Cépadèus Éditions
-
Woolrych, A., & Cockton, G. (2001). Why and when five test users aren't enough. In J. Vanderdonckt, A. Blandford, & A. Derycke (Eds.), Proceedings of IHM-HCI 2001 Conference, Vol. 2 (pp. 105-108). Toulouse, France: Cépadèus Éditions.
-
(2001)
Proceedings of IHM-HCI 2001 Conference, Vol. 2
, pp. 105-108
-
-
Woolrych, A.1
Cockton, G.2
-
198
-
-
0027099425
-
Method bias and concurrent verbal protocol in software usability testing
-
Santa Monica, CA,: Human Factors and Ergonomics Society
-
Wright, R. B., & Converse, S. A. (1992). Method bias and concurrent verbal protocol in software usability testing. In Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting (pp. 1220-1224). Santa Monica, CA: Human Factors and Ergonomics Society.
-
(1992)
Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting
, pp. 1220-1224
-
-
Wright, R.B.1
Converse, S.A.2
-
199
-
-
84992856485
-
Customer efficiency: Concept and its impact on e-business management
-
Xue, M., & Harker, P. T. (2002). Customer efficiency: Concept and its impact on e-business management. Journal of Service Research, 4, 253-267.
-
(2002)
Journal of Service Research
, vol.4
, pp. 253-267
-
-
Xue, M.1
Harker, P.T.2
|