메뉴 건너뛰기




Volumn 64, Issue 2, 2006, Pages 79-102

Current practice in measuring usability: Challenges to usability studies and research

Author keywords

Usability; Usability Engineering; User centered design

Indexed keywords

INTERFACES (COMPUTER); STANDARDIZATION; USABILITY ENGINEERING;

EID: 28044434200     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2005.06.002     Document Type: Article
Times cited : (720)

References (113)
  • 3
    • 27944511878 scopus 로고
    • American Psychological Association, Washington, DC
    • American Psychological Association, 1985. Standards of Psychological Testing. American Psychological Association, Washington, DC.
    • (1985) Standards of Psychological Testing
  • 4
    • 0037113357 scopus 로고    scopus 로고
    • Subjective rating scales science or art?
    • J. Annett Subjective rating scales science or art? Ergonomics 45 14 2002 966 987
    • (2002) Ergonomics , vol.45 , Issue.14 , pp. 966-987
    • Annett, J.1
  • 9
    • 5244361474 scopus 로고
    • The commercial impact of usability in interactive systems
    • Shackel, B. Infotech International, Maidenhead, UK
    • Bennett, J., 1979. The commercial impact of usability in interactive systems. 1-17. In: Shackel, B., Man/computer Communication: Infotech State of the Art Report, vol. 2. Infotech International, Maidenhead, UK.
    • (1979) Man/computer Communication: Infotech State of the Art Report , vol.2 , pp. 1-17
    • Bennett, J.1
  • 10
    • 0001541725 scopus 로고
    • Measuring usability as quality of use
    • N. Bevan Measuring usability as quality of use Software Quality Journal 4 1995 115 150
    • (1995) Software Quality Journal , vol.4 , pp. 115-150
    • Bevan, N.1
  • 11
    • 84992542393 scopus 로고
    • On the interchangeability of objective and subjective measures of employee performance: A meta-analysis
    • W.H. Bommer, J.L. Johnson, G.A. Rich, P.M. Podsakoff, and S.B. Mackenzie On the interchangeability of objective and subjective measures of employee performance: a meta-analysis Personnel Psychology 48 1995 587 605
    • (1995) Personnel Psychology , vol.48 , pp. 587-605
    • Bommer, W.H.1    Johnson, J.L.2    Rich, G.A.3    Podsakoff, P.M.4    MacKenzie, S.B.5
  • 25
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • F.D. Davis Perceived usefulness, perceived ease of use, and user acceptance of information technology MIS Quarterly 13 3 1989 319 340
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 26
    • 24944443087 scopus 로고    scopus 로고
    • Beyond usability: Process, outcome and affect in human computer interactions
    • A. Dillon Beyond usability: process, outcome and affect in human computer interactions Canadian Journal of Information Science 26 4 2001 57 69
    • (2001) Canadian Journal of Information Science , vol.26 , Issue.4 , pp. 57-69
    • Dillon, A.1
  • 30
    • 0017017861 scopus 로고
    • Experiments on subjective duration 1868-1975: A collection of power function experiments
    • H. Eisler Experiments on subjective duration 1868-1975: a collection of power function experiments Psychological Bulletin 83 6 1976 1154 1171
    • (1976) Psychological Bulletin , vol.83 , Issue.6 , pp. 1154-1171
    • Eisler, H.1
  • 39
    • 0022038089 scopus 로고
    • Design for usability: Key principles and what designers think
    • J.D. Gould, and C. Lewis Design for usability: key principles and what designers think Communications of the ACM 28 3 1985 300 311
    • (1985) Communications of the ACM , vol.28 , Issue.3 , pp. 300-311
    • Gould, J.D.1    Lewis, C.2
  • 41
    • 40949115266 scopus 로고
    • Development of NASA-TLX: Results of empirial and theoretical research
    • P.A. Hancock P. Meshkati Elsevier Amsterdam
    • S.G. Hart, and L.E. Staveland Development of NASA-TLX: results of empirial and theoretical research P.A. Hancock P. Meshkati Human Mental Workload 1988 Elsevier Amsterdam 139 183
    • (1988) Human Mental Workload , pp. 139-183
    • Hart, S.G.1    Staveland, L.E.2
  • 43
    • 0030487126 scopus 로고    scopus 로고
    • Marketing in hypermedia computer-mediated environments: Conceptual foundations
    • D.L. Hoffman, and T.P. Novak Marketing in hypermedia computer-mediated environments: conceptual foundations Journal of Marketing 60 1996 50 68
    • (1996) Journal of Marketing , vol.60 , pp. 50-68
    • Hoffman, D.L.1    Novak, T.P.2
  • 54
    • 0038483110 scopus 로고
    • Using the "thinking-aloud" method in cognitive interface design
    • IBM T.J. Watson Research Center
    • Lewis, C., 1982. Using the "thinking-aloud" method in cognitive interface design. Research Report RC9265, IBM T.J. Watson Research Center.
    • (1982) Research Report , vol.RC9265
    • Lewis, C.1
  • 62
    • 0012103309 scopus 로고
    • Human ease of use criteria and their tradeoffs
    • IBM Corporation, Poughkeepsie, NY
    • Miller, R.B., 1971. Human ease of use criteria and their tradeoffs. IBM Technical Report TR 00.2185. IBM Corporation, Poughkeepsie, NY.
    • (1971) IBM Technical Report , vol.TR 00.2185
    • Miller, R.B.1
  • 64
    • 0025403275 scopus 로고
    • Improving a human-computer dialogue
    • R. Molich, and J. Nielsen Improving a human-computer dialogue Communications of the ACM 33 3 1990 338 348
    • (1990) Communications of the ACM , vol.33 , Issue.3 , pp. 338-348
    • Molich, R.1    Nielsen, J.2
  • 65
    • 28044433505 scopus 로고    scopus 로고
    • Noddy's guide to usability
    • A. Monk Noddy's guide to usability Interfaces 50 2002 31 33
    • (2002) Interfaces , vol.50 , pp. 31-33
    • Monk, A.1
  • 66
    • 0026911013 scopus 로고
    • Selecting performance measures: "objective" versus "subjective" measurement
    • F.A. Muckler, and S.A. Seven Selecting performance measures: "objective" versus "subjective" measurement Human Factors 34 4 1992 441 455
    • (1992) Human Factors , vol.34 , Issue.4 , pp. 441-455
    • Muckler, F.A.1    Seven, S.A.2
  • 67
    • 0013410439 scopus 로고
    • Measurement of stress to gauge user satisfaction with features of the computer interface
    • P.M. Mullins, and S. Treu Measurement of stress to gauge user satisfaction with features of the computer interface Behaviour & Information Technology 10 4 1991 325 343
    • (1991) Behaviour & Information Technology , vol.10 , Issue.4 , pp. 325-343
    • Mullins, P.M.1    Treu, S.2
  • 68
    • 1542361003 scopus 로고
    • The place of programming in a world of problems, tools, and people
    • Naur, P., 1965. The place of programming in a world of problems, tools, and people. Proceedings IFIP Congress 65.
    • (1965) Proceedings IFIP Congress , vol.65
    • Naur, P.1
  • 70
    • 0003275549 scopus 로고    scopus 로고
    • Towards a methodology employing critical parameters to deliver performance improvements in interactive systems
    • IOS Press, Amsterdam 605-612
    • Newman, W., Taylor, A., 1999. Towards a methodology employing critical parameters to deliver performance improvements in interactive systems. In: Proceedings of IFIP TC.13 International Conference on Human-Computer Interaction. IOS Press, Amsterdam, pp. 605-612.
    • (1999) Proceedings of IFIP TC.13 International Conference on Human-computer Interaction
    • Newman, W.1    Taylor, A.2
  • 86
    • 0141933151 scopus 로고
    • Ergonomics for a computer
    • B. Shackel Ergonomics for a computer Design 120 1959 36 39
    • (1959) Design , vol.120 , pp. 36-39
    • Shackel, B.1
  • 88
    • 0002615060 scopus 로고
    • Usability - Context, framework, definition, design and evaluation
    • B. Shackel S. Richardson Cambridge University Press Cambridge
    • B. Shackel Usability - context, framework, definition, design and evaluation B. Shackel S. Richardson Human Factors for Informatics Usability 1991 Cambridge University Press Cambridge 21 38
    • (1991) Human Factors for Informatics Usability , pp. 21-38
    • Shackel, B.1
  • 90
    • 0038755828 scopus 로고    scopus 로고
    • Creating creativity: User interfaces for supporting innovation
    • B. Shneiderman Creating creativity: user interfaces for supporting innovation ACM Transactions on Computer-Human Interaction 7 1 2000 114 138
    • (2000) ACM Transactions on Computer-Human Interaction , vol.7 , Issue.1 , pp. 114-138
    • Shneiderman, B.1
  • 92
    • 0004143172 scopus 로고
    • Guidelines for designing user interface software
    • The MITRE Cooperation, Bedford, MA
    • Smith, S.L., Mosier, J.N., 1986. Guidelines for designing user interface software. Mitre Report ESD-TR-86-278, The MITRE Cooperation, Bedford, MA.
    • (1986) Mitre Report , vol.ESD-TR-86-278
    • Smith, S.L.1    Mosier, J.N.2
  • 97
    • 0030152213 scopus 로고    scopus 로고
    • An experimental evaluation of instantaneous self assessment as a measure of workload
    • A.J. Tattersall, and P.S. Foord An experimental evaluation of instantaneous self assessment as a measure of workload Ergonomics 39 1996 740 748
    • (1996) Ergonomics , vol.39 , pp. 740-748
    • Tattersall, A.J.1    Foord, P.S.2
  • 98
    • 0030686656 scopus 로고    scopus 로고
    • Aesthetics and apparent usability: Empirically assessing cultural and methodological issues
    • ACM Press, New York, NY
    • Tractinsky, N., 1997. Aesthetics and apparent usability: empirically assessing cultural and methodological issues. In: Proceedings of ACM Conference on Human Factors in Computing Systems. ACM Press, New York, NY, pp. 115-122.
    • (1997) Proceedings of ACM Conference on Human Factors in Computing Systems , pp. 115-122
    • Tractinsky, N.1
  • 103
    • 0038109661 scopus 로고
    • Mental effort and task performance: Towards a psycho-physiology of human computer interaction
    • North-Holland, Amsterdam
    • Wastall, D., 1990. Mental effort and task performance: towards a psycho-physiology of human computer interaction. In: Proceedings of Third IFIP International Conference on Human Computer Interaction. North-Holland, Amsterdam, pp. 107-112.
    • (1990) Proceedings of Third IFIP International Conference on Human Computer Interaction , pp. 107-112
    • Wastall, D.1
  • 104
    • 84987564639 scopus 로고
    • The measurement of trust and its relationship to self-disclosure
    • L.R. Wheeless, and J. Grotz The measurement of trust and its relationship to self-disclosure Human Communication Research 3 3 1977 250 257
    • (1977) Human Communication Research , vol.3 , Issue.3 , pp. 250-257
    • Wheeless, L.R.1    Grotz, J.2
  • 105
    • 0034315717 scopus 로고    scopus 로고
    • Mapping semantic information in virtual space: Dimensions, variance and individual differences
    • S.J. Westerman, and T. Cribbin Mapping semantic information in virtual space: dimensions, variance and individual differences International Journal of Human-Computer Studies 53 2000 765 787
    • (2000) International Journal of Human-Computer Studies , vol.53 , pp. 765-787
    • Westerman, S.J.1    Cribbin, T.2
  • 107
    • 0001436725 scopus 로고
    • The cognitive walkthrough method: A practitioner's guide
    • J. Nielsen R.L. Mack Wiley New York
    • C. Wharton, J. Rieman, C. Lewis, and P. Polson The cognitive walkthrough method: a practitioner's guide J. Nielsen R.L. Mack Usability Inspection Methods 1994 Wiley New York 105 140
    • (1994) Usability Inspection Methods , pp. 105-140
    • Wharton, C.1    Rieman, J.2    Lewis, C.3    Polson, P.4
  • 112
    • 0023836228 scopus 로고
    • Dissociation of performance and subjective measures of workload
    • Y.-Y. Yeh, and C.D. Wickens Dissociation of performance and subjective measures of workload Human Factors 30 1 1988 111 120
    • (1988) Human Factors , vol.30 , Issue.1 , pp. 111-120
    • Yeh, Y.-Y.1    Wickens, C.D.2
  • 113
    • 10044234059 scopus 로고    scopus 로고
    • Characterizing computer input with Fitts' law parameters - The information and non-information aspects of pointing
    • S. Zhai Characterizing computer input with Fitts' law parameters - the information and non-information aspects of pointing International Journal of Human-Computer Studies 61 2004 791 809
    • (2004) International Journal of Human-Computer Studies , vol.61 , pp. 791-809
    • Zhai, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.