Legal research topics in user-centric services

IBM Systems Journal

Volumn 47, Issue 1, 2008, Pages 143-152

  Pitkänen, Olli ^a   Virtanen, Perttu ^a   Kemppinen, Jukka ^a  

^a HELSINKI INSTITUTE FOR INFORMATION TECHNOLOGY   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; INDUSTRIAL RESEARCH; LAWS AND LEGISLATION;

CUSTOMER-ORIENTED SERVICES; LEGAL RESEARCH; SERVICE SCIENCE; SERVICE SYSTEMS; USER-CENTRIC SERVICES;

SYSTEMS ANALYSIS;

EID: 44249114325     PISSN: 00188670     EISSN: None     Source Type: Journal    
DOI: 10.1147/sj.471.0143     Document Type: Article

References (19)

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