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Volumn 14, Issue 2, 2006, Pages 159-178

Usability measurement and metrics: A consolidated model

Author keywords

Effectiveness; Efficiency; Measurement; Metrics; Software engineering quality models; Usability; User satisfaction

Indexed keywords

EFFICIENCY; HIERARCHICAL SYSTEMS; MEASUREMENT THEORY; MEASUREMENTS; SOFTWARE ENGINEERING; STANDARDS; USER INTERFACES;

EID: 33746864055     PISSN: 09639314     EISSN: 15731367     Source Type: Journal    
DOI: 10.1007/s11219-006-7600-8     Document Type: Article
Times cited : (480)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.