To use or not to use: Understanding the factors affecting continuance intention of mobile banking

International Journal of Mobile Communications

Volumn 10, Issue 5, 2012, Pages 490-507

  Chen, Shih Chih ^a,b  

^a TATUNG UNIVERSITY   (Taiwan)

^b NATIONAL CHIAO TUNG UNIVERSITY   (Taiwan)

Author keywords

Continuance intention; Mobile banking; Mobile communication; Mobile service; Perceived risk; Relationship quality; Satisfaction; Service quality; Structural equation modelling; Technology readiness; Trust

Indexed keywords

CONTINUANCE INTENTION; MOBILE BANKINGS; MOBILE COMMUNICATIONS; MOBILE SERVICE; PERCEIVED RISK; SATISFACTION; SERVICE QUALITY; STRUCTURAL EQUATION MODELLING; TECHNOLOGY READINESS; TRUST;

CELLULAR TELEPHONE SYSTEMS; MOBILE TELECOMMUNICATION SYSTEMS; QUALITY OF SERVICE; RESEARCH;

MATHEMATICAL MODELS;

EID: 84866099922     PISSN: 1470949X     EISSN: 17415217     Source Type: Journal    
DOI: 10.1504/IJMC.2012.048883     Document Type: Article

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