메뉴 건너뛰기




Volumn 34, Issue 2, 2008, Pages 977-988

Investigation on the model of consumers' perceived risk-integrated viewpoint

Author keywords

Emotion of consumer; Perceived risk; Service involvement

Indexed keywords

FUZZY NEURAL NETWORKS; PURCHASING; RISK ANALYSIS; TAIWAN;

EID: 36148977985     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2006.10.042     Document Type: Article
Times cited : (55)

References (51)
  • 2
    • 0030528926 scopus 로고    scopus 로고
    • Measuring brand equity across products and markets
    • Aaker D.A. Measuring brand equity across products and markets. California Management Review 38 3 (1996) 102-120
    • (1996) California Management Review , vol.38 , Issue.3 , pp. 102-120
    • Aaker, D.A.1
  • 3
    • 0031158753 scopus 로고    scopus 로고
    • Consumption emotion and perceived risk: a macro-analytic approach
    • Chaudhuri A. Consumption emotion and perceived risk: a macro-analytic approach. Journal of Business Research 39 (1997) 81-92
    • (1997) Journal of Business Research , vol.39 , pp. 81-92
    • Chaudhuri, A.1
  • 4
    • 0039502097 scopus 로고    scopus 로고
    • Product class effects on perceived risk: the role of emotion
    • Chaudhuri A. Product class effects on perceived risk: the role of emotion. International Journal of Research in Marketing 15 (1998) 157-168
    • (1998) International Journal of Research in Marketing , vol.15 , pp. 157-168
    • Chaudhuri, A.1
  • 5
    • 11044221431 scopus 로고    scopus 로고
    • A cross-cultural investigation of consumer E-shopping adoption
    • Choi J., and Geistfeld L.V. A cross-cultural investigation of consumer E-shopping adoption. Journal of Economic Psychology 25 6 (2004) 821-835
    • (2004) Journal of Economic Psychology , vol.25 , Issue.6 , pp. 821-835
    • Choi, J.1    Geistfeld, L.V.2
  • 6
    • 28044456491 scopus 로고    scopus 로고
    • An integrated model of risk and risk-reducing strategies
    • Cho J., and Lee J. An integrated model of risk and risk-reducing strategies. Journal of Business Research 59 (2006) 112-120
    • (2006) Journal of Business Research , vol.59 , pp. 112-120
    • Cho, J.1    Lee, J.2
  • 8
    • 0041032406 scopus 로고
    • Risk handling in consumer behavior-an intensive study of two cases
    • Cox (Ed), Boston Harvard University Press
    • Cox D.F. Risk handling in consumer behavior-an intensive study of two cases. In: Cox (Ed). Risk taking and information handle in consumer behavior (1967), Boston Harvard University Press
    • (1967) Risk taking and information handle in consumer behavior
    • Cox, D.F.1
  • 10
    • 0002052886 scopus 로고
    • In search of value: how price and store name information influence buyers' product perceptions
    • Dodds W.B. In search of value: how price and store name information influence buyers' product perceptions. The Journal of Services Marketing 15 3 (1991) 27-36
    • (1991) The Journal of Services Marketing , vol.15 , Issue.3 , pp. 27-36
    • Dodds, W.B.1
  • 11
    • 0000723634 scopus 로고
    • Effects of price, brand and store information on buyers' product evaluations
    • Dodds W.B., Monroe K.B., and Grewal D. Effects of price, brand and store information on buyers' product evaluations. Journal of Marketing Research 28 3 (1991) 307-319
    • (1991) Journal of Marketing Research , vol.28 , Issue.3 , pp. 307-319
    • Dodds, W.B.1    Monroe, K.B.2    Grewal, D.3
  • 12
    • 21344491113 scopus 로고
    • A model of perceived risk and intended risk-handling activity
    • Dowling G.R., and Stealin R. A model of perceived risk and intended risk-handling activity. Journal of Consumer Research 21 (1994) 119-134
    • (1994) Journal of Consumer Research , vol.21 , pp. 119-134
    • Dowling, G.R.1    Stealin, R.2
  • 14
    • 0001516011 scopus 로고    scopus 로고
    • The availability heuristic and perceived risk
    • Folks S.V. The availability heuristic and perceived risk. Journal of Consumer Research 15 (1998) 13-23
    • (1998) Journal of Consumer Research , vol.15 , pp. 13-23
    • Folks, S.V.1
  • 15
    • 0041413088 scopus 로고    scopus 로고
    • Consumer patronage and risk perceptions in internet shopping
    • Forsythe S.M., and Shi B. Consumer patronage and risk perceptions in internet shopping. Journal of Business Research 56 (2003) 867-875
    • (2003) Journal of Business Research , vol.56 , pp. 867-875
    • Forsythe, S.M.1    Shi, B.2
  • 16
    • 84986031710 scopus 로고    scopus 로고
    • The influence of coupon fair value on service quality expectation; risk perception and purchase intention in the dental industry
    • Garretson J.A., and Clow K.E. The influence of coupon fair value on service quality expectation; risk perception and purchase intention in the dental industry. Journal of Service Marketing 13 1 (1999) 59-72
    • (1999) Journal of Service Marketing , vol.13 , Issue.1 , pp. 59-72
    • Garretson, J.A.1    Clow, K.E.2
  • 18
    • 0032159339 scopus 로고    scopus 로고
    • The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions
    • Grewal D., Krishnan R., Baker J., and Borin N. The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions. Journal of Retailing 74 3 (1998) 331-352
    • (1998) Journal of Retailing , vol.74 , Issue.3 , pp. 331-352
    • Grewal, D.1    Krishnan, R.2    Baker, J.3    Borin, N.4
  • 19
    • 0032391668 scopus 로고    scopus 로고
    • The effects of price-comparison advertising on buyers' perceptions of acquisition value, transaction value and behavioral intentions
    • Grewal D., Monroe K.B., and Krishnan R. The effects of price-comparison advertising on buyers' perceptions of acquisition value, transaction value and behavioral intentions. Journal of Marketing 62 2 (1998) 46-59
    • (1998) Journal of Marketing , vol.62 , Issue.2 , pp. 46-59
    • Grewal, D.1    Monroe, K.B.2    Krishnan, R.3
  • 20
    • 0031602293 scopus 로고    scopus 로고
    • Mapping the domain of expression: multimethod evidence for a hierarchical model
    • Gross J.J., and John O.P. Mapping the domain of expression: multimethod evidence for a hierarchical model. Journal of Personality and Social Psychology 74 1 (1998) 170-191
    • (1998) Journal of Personality and Social Psychology , vol.74 , Issue.1 , pp. 170-191
    • Gross, J.J.1    John, O.P.2
  • 21
    • 84985847320 scopus 로고
    • On the measurement of perceived consumer risk?
    • Havlena W.J., and DeSarbo W.S. On the measurement of perceived consumer risk?. Decision Science 22 (1991) 927-938
    • (1991) Decision Science , vol.22 , pp. 927-938
    • Havlena, W.J.1    DeSarbo, W.S.2
  • 23
    • 36148930525 scopus 로고    scopus 로고
    • Jacoby, J., & Kaplan, L. (1972). The components of perceived risk. In Proceedings of third annual conference for consumer research.
  • 24
    • 21144478550 scopus 로고
    • Conceptualizing, measuring and managing customer-based brand equity
    • Keller K.L. Conceptualizing, measuring and managing customer-based brand equity. Journal of Marketing 57 1 (1993) 1-22
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 1-22
    • Keller, K.L.1
  • 25
    • 0010198007 scopus 로고    scopus 로고
    • Building customer-based brand equity
    • Keller K.L. Building customer-based brand equity. Marketing Management 10 2 (2001) 14-19
    • (2001) Marketing Management , vol.10 , Issue.2 , pp. 14-19
    • Keller, K.L.1
  • 26
    • 36148963211 scopus 로고    scopus 로고
    • Kerlinger, F. N. (1986). Foundations of behavioral research, 3rd ed., HRW: Inc.
  • 27
    • 36148954604 scopus 로고    scopus 로고
    • Marketing management: analysis, planning, implementation and control, Prentice Hall
    • Kotler P. Marketing management: analysis, planning, implementation and control, Prentice Hall. Journal of Business Research 49 (1996) 101-111
    • (1996) Journal of Business Research , vol.49 , pp. 101-111
    • Kotler, P.1
  • 28
    • 0042363557 scopus 로고    scopus 로고
    • Consumers' perceived risk: sources versus consequences
    • Lim N. Consumers' perceived risk: sources versus consequences. Electronic Commerce Research and Applications 2 (2003) 216-228
    • (2003) Electronic Commerce Research and Applications , vol.2 , pp. 216-228
    • Lim, N.1
  • 29
    • 0034239020 scopus 로고    scopus 로고
    • Describing and measuring emotional response to shopping experience
    • Machleit K.A., and Eroglu S.A. Describing and measuring emotional response to shopping experience. Journal of Business Research 49 (2000) 101-111
    • (2000) Journal of Business Research , vol.49 , pp. 101-111
    • Machleit, K.A.1    Eroglu, S.A.2
  • 30
    • 0001243636 scopus 로고
    • Mood as a determinant of post-consumption product evaluation: mood effects and their dependency on the affective intensity of the consumption experience
    • Miniard P., Bhatla S., and Sirdeshmukh D. Mood as a determinant of post-consumption product evaluation: mood effects and their dependency on the affective intensity of the consumption experience. Journal of Consumer Psychology 1 2 (1992) 173-195
    • (1992) Journal of Consumer Psychology , vol.1 , Issue.2 , pp. 173-195
    • Miniard, P.1    Bhatla, S.2    Sirdeshmukh, D.3
  • 31
    • 84986018237 scopus 로고    scopus 로고
    • Consumer perceived risk: conceptualizations and models
    • Mitchell V.-W. Consumer perceived risk: conceptualizations and models. European Journal of Marketing 33 1 (1999) 163-195
    • (1999) European Journal of Marketing , vol.33 , Issue.1 , pp. 163-195
    • Mitchell, V.-W.1
  • 32
    • 51249174109 scopus 로고
    • The impact of service versus goods on customers? Assessment of perceived risk and variability
    • Murray K.B., and Schlacter J.L. The impact of service versus goods on customers? Assessment of perceived risk and variability. Journal of the Academy of Marketing Science 18 1 (1990) 51-70
    • (1990) Journal of the Academy of Marketing Science , vol.18 , Issue.1 , pp. 51-70
    • Murray, K.B.1    Schlacter, J.L.2
  • 34
    • 10044254239 scopus 로고    scopus 로고
    • An extended process of value judgment
    • Oh H., and Jeong M. An extended process of value judgment. Hospitality Management 2 1 (2004) 343-362
    • (2004) Hospitality Management , vol.2 , Issue.1 , pp. 343-362
    • Oh, H.1    Jeong, M.2
  • 35
    • 33845747258 scopus 로고
    • A survey-based method for measuring and understanding brand equity and its extendibility
    • Park C., and Srinivasan V. A survey-based method for measuring and understanding brand equity and its extendibility. Journal of Marketing Research 31 2 (1994) 271-288
    • (1994) Journal of Marketing Research , vol.31 , Issue.2 , pp. 271-288
    • Park, C.1    Srinivasan, V.2
  • 36
    • 0009076271 scopus 로고
    • An investigation of perceived risk at the brand level
    • Peter J.P., and Ryan M.J. An investigation of perceived risk at the brand level. Journal of Marketing Research 13 (1976) 184-188
    • (1976) Journal of Marketing Research , vol.13 , pp. 184-188
    • Peter, J.P.1    Ryan, M.J.2
  • 37
    • 0002690288 scopus 로고
    • A comparative analysis of three consumer decision strategies
    • Peter J.P., and Tarpey L.X. A comparative analysis of three consumer decision strategies. Journal of Consumer Research 2 (1975) 29-36
    • (1975) Journal of Consumer Research , vol.2 , pp. 29-36
    • Peter, J.P.1    Tarpey, L.X.2
  • 38
    • 0027566971 scopus 로고
    • Loyalty based management
    • Reichheld F.F. Loyalty based management. Harvard Business Review 2 March/April (1993) 61-73
    • (1993) Harvard Business Review , vol.2 , Issue.March-April , pp. 61-73
    • Reichheld, F.F.1
  • 39
    • 84985931675 scopus 로고
    • Brand equity and market-based assets of professional services firms
    • Sharp B. Brand equity and market-based assets of professional services firms. Journal of Professional Services Marketing 13 1 (1995) 3-13
    • (1995) Journal of Professional Services Marketing , vol.13 , Issue.1 , pp. 3-13
    • Sharp, B.1
  • 42
    • 85036152311 scopus 로고
    • Perceived risk: Further considerations for the marketing discipline
    • Stone R.N., and Gronhaug K. Perceived risk: Further considerations for the marketing discipline. European Journal of Marketing 27 (1993) 39-50
    • (1993) European Journal of Marketing , vol.27 , pp. 39-50
    • Stone, R.N.1    Gronhaug, K.2
  • 43
    • 0033092827 scopus 로고    scopus 로고
    • The role of perceived risk in the quality-value relationship: a study in a retail environment
    • Sweeney J., Soutar G.N., and Johnson L.W. The role of perceived risk in the quality-value relationship: a study in a retail environment. Journal of Retailing 75 1 (1999) 77-105
    • (1999) Journal of Retailing , vol.75 , Issue.1 , pp. 77-105
    • Sweeney, J.1    Soutar, G.N.2    Johnson, L.W.3
  • 44
    • 0013437162 scopus 로고    scopus 로고
    • Strategies reducing consumers' risk aversion in internet shopping
    • Tan S.J. Strategies reducing consumers' risk aversion in internet shopping. Journal of Consumer Marketing 16 2 (1999) 163-180
    • (1999) Journal of Consumer Marketing , vol.16 , Issue.2 , pp. 163-180
    • Tan, S.J.1
  • 45
    • 0001957811 scopus 로고
    • The role of risk in consumer behavior
    • Taylor J.W. The role of risk in consumer behavior. Journal of Marketing 38 (1974) 54-60
    • (1974) Journal of Marketing , vol.38 , pp. 54-60
    • Taylor, J.W.1
  • 46
    • 36148950913 scopus 로고    scopus 로고
    • Teas, R.K.S., & Agarwal, S. (1997). Quality cues and perceptions of value: an examination of the mediation effects of quality and sacrifice perceptions, Iowa State University Working Paper # 376, Ames IA: Iowa State University.
  • 47
    • 0000922949 scopus 로고
    • Product/consumption-based affective responses and post purchase processes
    • Westbrook R.A. Product/consumption-based affective responses and post purchase processes. Journal of Marketing Research 12 4 (1987) 258-270
    • (1987) Journal of Marketing Research , vol.12 , Issue.4 , pp. 258-270
    • Westbrook, R.A.1
  • 48
    • 0012195187 scopus 로고
    • Some asymptotic results for learning in single hidden layer feed-forward network models
    • White H. Some asymptotic results for learning in single hidden layer feed-forward network models. Journal of the American Statistical Association 84 (1989) 1003-1013
    • (1989) Journal of the American Statistical Association , vol.84 , pp. 1003-1013
    • White, H.1
  • 49
    • 0037784748 scopus 로고    scopus 로고
    • Developing and validating a multidimensional consumer-based brand equity scale
    • Yoo B., and Donthu N. Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research 52 1 (2001) 1-14
    • (2001) Journal of Business Research , vol.52 , Issue.1 , pp. 1-14
    • Yoo, B.1    Donthu, N.2
  • 51
    • 0002667763 scopus 로고
    • Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence
    • Zeithaml V.A. Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing 52 (1988) 2-22
    • (1988) Journal of Marketing , vol.52 , pp. 2-22
    • Zeithaml, V.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.