Service quality, relationship satisfaction, trust, commitment and business-to-business loyalty

European Journal of Marketing

Volumn 41, Issue 7-8, 2007, Pages 836-867

  Caceres, Ruben Chumpitaz ^a   Paparoidamis, Nicholas G ^a  

^a IESEG SCHOOL OF MANAGEMENT   (France)

Author keywords

Customer loyalty; Relationship marketing; Trust

Indexed keywords

EID: 34547167875     PISSN: 03090566     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090560710752429     Document Type: Review

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