An attribute-based model of quality satisfaction for internet self-service technology

Service Industries Journal

Volumn 25, Issue 5, 2005, Pages 641-659

  Yen, Hsiuju Rebecca ^a  

^a NATIONAL CENTRAL UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

INTERNET;

EID: 22144447886     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642060500100833     Document Type: Article

References (55)

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