Factors influencing Internet shopping value and customer repurchase intention

Electronic Commerce Research and Applications

Volumn 11, Issue 4, 2012, Pages 374-387

  Kim, Changsu ^a   Galliers, Robert D ^b   Shin, Namchul ^c   Ryoo, Joo Han ^d   Kim, Jongheon ^e  

^a Yeungnam University   (South Korea)

^b BENTLEY UNIVERSITY   (United States)

^c PACE UNIVERSITY   (United States)

^d Hanyang University   (South Korea)

^e UNIVERSITY OF BRIDGEPORT   (United States)

Author keywords

Customer satisfaction; Hedonic shopping value; Information quality; Internet shopping; Repurchase intention; Service quality; System quality; Utilitarian shopping value

Indexed keywords

HEDONIC SHOPPING VALUE; INFORMATION QUALITY; INTERNET SHOPPING; REPURCHASE INTENTION; SERVICE QUALITY; SYSTEM QUALITY; UTILITARIAN SHOPPING VALUE;

CUSTOMER SATISFACTION; QUALITY OF SERVICE;

ELECTRONIC COMMERCE;

EID: 84865252124     PISSN: 15674223     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.elerap.2012.04.002     Document Type: Article

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