What users want in e-commerce design: Effects of age, education and income

Ergonomics

Volumn 46, Issue 1-3, 2003, Pages 153-168

  Lightner, Nancy J ^a  

^a UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Demographics; E commerce; Satisfaction; Survey

Indexed keywords

CUSTOMER SATISFACTION; EDUCATION; ELECTRONIC COMMERCE; SECURITY OF DATA; WEBSITES;

DEMOGRAPHY;

ERGONOMICS;

ADULT; AGE; ARTICLE; COMMERCIAL PHENOMENA; COMPUTER SECURITY; COMPUTER SYSTEM; CONSUMER; DEMOGRAPHY; E-MAIL; ERGONOMICS; EXPERIENCE; FEMALE; HUMAN; INCOME; INFORMATION PROCESSING; INFORMATION SYSTEM; INTERNET; MALE; NORMAL HUMAN; ONLINE SYSTEM; QUALITATIVE ANALYSIS; QUANTITATIVE ANALYSIS; SATISFACTION; SOCIOECONOMICS; TECHNOLOGY; UNITED STATES; ADOLESCENT; COMPUTER INTERFACE; EDUCATIONAL STATUS; INFORMATION SERVICE; METHODOLOGY; MIDDLE AGED; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; STANDARD; STATISTICS; STUDENT; UNIVERSITY;

ADOLESCENT; ADULT; AGE FACTORS; COMMERCE; CONSUMER SATISFACTION; DEMOGRAPHY; EDUCATIONAL STATUS; FEMALE; HUMANS; INCOME; INFORMATION SERVICES; INTERNET; MALE; MIDDLE AGED; QUESTIONNAIRES; STUDENTS; UNIVERSITIES; USER-COMPUTER INTERFACE;

EID: 0037440139     PISSN: 00140139     EISSN: None     Source Type: Journal    
DOI: 10.1080/00140130303530     Document Type: Article

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