Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry: An empirical analysis

Journal of Hospitality and Tourism Research

Volumn 35, Issue 4, 2011, Pages 530-568

  Clemes, Michael D ^a   Gan, Christopher ^a   Ren, Min ^a  

^a LINCOLN UNIVERSITY   (New Zealand)

Author keywords

behavioral intentions; customer satisfaction; motel industry; service quality; value

Indexed keywords

EID: 80053590923     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/1096348010382239     Document Type: Article

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