Tourists' perceptions of hotel frontline employees' questionable job-related behaviour

Tourism Management

Volumn 21, Issue 2, 2000, Pages 121-134

  Keung, Simon Wong Chak ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Frontline employees; Hotel; Job related behaviour; Perception; Tourist

Indexed keywords

EID: 0038957401     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/s0261-5177(99)00042-4     Document Type: Article

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