메뉴 건너뛰기




Volumn 18, Issue 6, 2011, Pages 562-574

The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets

Author keywords

Brand management; Hypermarket; Price; Store brand equity; Store image

Indexed keywords

CONSUMPTION BEHAVIOR; EQUITY; HYPOTHESIS TESTING; MANAGEMENT PRACTICE; MODEL; PERCEPTION; RESEARCH WORK; RETAILING; THEORETICAL STUDY;

EID: 80053241295     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2011.08.005     Document Type: Article
Times cited : (120)

References (77)
  • 3
    • 0001256077 scopus 로고    scopus 로고
    • An empirical comparison of consumer-based measures of brand equity
    • Agarwal M.K., Rao V.R. An empirical comparison of consumer-based measures of brand equity. Marketing Letters 1996, 7(3):237-247.
    • (1996) Marketing Letters , vol.7 , Issue.3 , pp. 237-247
    • Agarwal, M.K.1    Rao, V.R.2
  • 4
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: a review and recommended two-step approach
    • Anderson J.C., Gerbing D.W. Structural equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin 1988, 103(3):411-423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 6
    • 0038119505 scopus 로고    scopus 로고
    • Developing parsimonious retailer equity indexes using partial least squares analysis: a method and applications
    • Arnett D., Laverie D.A., Meiers A. Developing parsimonious retailer equity indexes using partial least squares analysis: a method and applications. Journal of Retailing 2003, 795(2):161-170.
    • (2003) Journal of Retailing , vol.795 , Issue.2 , pp. 161-170
    • Arnett, D.1    Laverie, D.A.2    Meiers, A.3
  • 7
    • 0032395594 scopus 로고    scopus 로고
    • Employee behavior in a service environment: a model and test of potential differences between men and women
    • Babin B.J., Boles J.S. Employee behavior in a service environment: a model and test of potential differences between men and women. Journal of Marketing 1998, 62(2):77-91.
    • (1998) Journal of Marketing , vol.62 , Issue.2 , pp. 77-91
    • Babin, B.J.1    Boles, J.S.2
  • 8
    • 84986116853 scopus 로고    scopus 로고
    • Perfomance consequences of brand equity management: evidence from organizations in the value chain
    • Baldauf A., Cravens K.S., Binder G. Perfomance consequences of brand equity management: evidence from organizations in the value chain. Journal of Product and Brand Management 2003, 12(4):220-236.
    • (2003) Journal of Product and Brand Management , vol.12 , Issue.4 , pp. 220-236
    • Baldauf, A.1    Cravens, K.S.2    Binder, G.3
  • 9
    • 84986180722 scopus 로고    scopus 로고
    • Determinants of store brand and choice: a behavorial analysis
    • Baltas G. Determinants of store brand and choice: a behavorial analysis. Journal of Product and Brand Management 1997, 6(5):315-324.
    • (1997) Journal of Product and Brand Management , vol.6 , Issue.5 , pp. 315-324
    • Baltas, G.1
  • 10
    • 32044437667 scopus 로고
    • Priorizing marketing images goals under resource constraints
    • Barich H., Srinivasan V. Priorizing marketing images goals under resource constraints. Sloan Management Review, Summer 1993, 69-76.
    • (1993) Sloan Management Review, Summer , pp. 69-76
    • Barich, H.1    Srinivasan, V.2
  • 11
    • 85036325219 scopus 로고    scopus 로고
    • On the relationship between store image, store satisfaction and store loyalty
    • Bloemer J.M., Ruyter K. On the relationship between store image, store satisfaction and store loyalty. European Journal of Marketing 1998, 32(5/6):499-513.
    • (1998) European Journal of Marketing , vol.32 , Issue.5-6 , pp. 499-513
    • Bloemer, J.M.1    Ruyter, K.2
  • 13
    • 0031541045 scopus 로고    scopus 로고
    • The company and the product: corporate associations and consumer product responses
    • Brown J.T., Dancing P.A. The company and the product: corporate associations and consumer product responses. Journal of Marketing 1997, 61(1):68-84.
    • (1997) Journal of Marketing , vol.61 , Issue.1 , pp. 68-84
    • Brown, J.T.1    Dancing, P.A.2
  • 15
    • 84858009314 scopus 로고
    • Marketing stratégique de la distribution. Les Éditions Liaisons, Paris.
    • Chétochine, G., 1992. Marketing stratégique de la distribution. Les Éditions Liaisons, Paris.
    • (1992)
    • Chétochine, G.1
  • 16
    • 0042910063 scopus 로고    scopus 로고
    • Alternative modes of measuring store image: an empirical assessment of structured versus unstructured measures
    • Chowdhury J., Reardon J., Srivastava R. Alternative modes of measuring store image: an empirical assessment of structured versus unstructured measures. Journal of Marketing Theory and Practice 1998, 6(2):72-87.
    • (1998) Journal of Marketing Theory and Practice , vol.6 , Issue.2 , pp. 72-87
    • Chowdhury, J.1    Reardon, J.2    Srivastava, R.3
  • 17
    • 0142009596 scopus 로고    scopus 로고
    • Store brands and retail differentiation: the influence of store image and store brand attitude on store own brand perceptions
    • Collins-Dodd C., Lindley T. Store brands and retail differentiation: the influence of store image and store brand attitude on store own brand perceptions. Journal of Retailing and Consumer Services 2003, 10(6):345-352.
    • (2003) Journal of Retailing and Consumer Services , vol.10 , Issue.6 , pp. 345-352
    • Collins-Dodd, C.1    Lindley, T.2
  • 18
    • 0034337149 scopus 로고    scopus 로고
    • Building store loyalty through store brands
    • Corstjens M., Lal R. Building store loyalty through store brands. Journal of Marketing Research 2000, 37(3):281-291.
    • (2000) Journal of Marketing Research , vol.37 , Issue.3 , pp. 281-291
    • Corstjens, M.1    Lal, R.2
  • 19
    • 80053258808 scopus 로고    scopus 로고
    • The Effect of Store Image, Package and Price Similarity on Consumer Perceptions of Store Brand Quality. Doctoral Dissertation, University of South Carolina.
    • Cudmore, B.A., 2000. The Effect of Store Image, Package and Price Similarity on Consumer Perceptions of Store Brand Quality. Doctoral Dissertation, University of South Carolina.
    • (2000)
    • Cudmore, B.A.1
  • 20
    • 2442436801 scopus 로고    scopus 로고
    • A scale for measuring store personality
    • D'Astous A., Levesque M. A scale for measuring store personality. Psychology & Marketing 2003, 20(5):455-469.
    • (2003) Psychology & Marketing , vol.20 , Issue.5 , pp. 455-469
    • D'Astous, A.1    Levesque, M.2
  • 21
    • 23444438475 scopus 로고    scopus 로고
    • National versus store brand effects on consumer evaluation of a garment
    • DAstous A., Saint-louis O. National versus store brand effects on consumer evaluation of a garment. Journal of Fashion Marketing and Management 2005, 9(3):306-317.
    • (2005) Journal of Fashion Marketing and Management , vol.9 , Issue.3 , pp. 306-317
    • Dstous, A.1    Saint-louis, O.2
  • 22
    • 21744432293 scopus 로고
    • Marketing universals: consumers use of brand name, price, physical appearance, and retail reputation as signals of product quality
    • Dawar N., Parker P. Marketing universals: consumers use of brand name, price, physical appearance, and retail reputation as signals of product quality. Journal of Marketing 1994, 58(2):81-95.
    • (1994) Journal of Marketing , vol.58 , Issue.2 , pp. 81-95
    • Dawar, N.1    Parker, P.2
  • 24
    • 84986091917 scopus 로고    scopus 로고
    • Food retail positioning strategy: a means-end chain analysis
    • Devlin D., Birtwistle G., Macedo N. Food retail positioning strategy: a means-end chain analysis. British Food Journal 2003, 105(9):653-670.
    • (2003) British Food Journal , vol.105 , Issue.9 , pp. 653-670
    • Devlin, D.1    Birtwistle, G.2    Macedo, N.3
  • 25
    • 77951516228 scopus 로고
    • Customer loyalty: toward an integrated conceptual framework
    • Dick A., Basu K. Customer loyalty: toward an integrated conceptual framework. Journal of the Academy of Marketing Science 1994, 22(2):99-113.
    • (1994) Journal of the Academy of Marketing Science , vol.22 , Issue.2 , pp. 99-113
    • Dick, A.1    Basu, K.2
  • 27
    • 0000723634 scopus 로고
    • Effects of price, brand and store information on buyers product evaluations
    • Dodds W.B., Monroe K.B., Grewall D. Effects of price, brand and store information on buyersproduct evaluations. Journal of Marketing Research 1991, 28(3):307-319.
    • (1991) Journal of Marketing Research , vol.28 , Issue.3 , pp. 307-319
    • Dodds, W.B.1    Monroe, K.B.2    Grewall, D.3
  • 29
    • 0000539567 scopus 로고
    • Whats in a name? Reputation building and corporate strategy
    • Fombrun C., Shanley M. What in a name? Reputation building and corporate strategy. Academy of Management Journal 1990, 33(2):233-258.
    • (1990) Academy of Management Journal , vol.33 , Issue.2 , pp. 233-258
    • Fombrun, C.1    Shanley, M.2
  • 30
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell C., Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981, 18(1):39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 31
  • 33
    • 0036344208 scopus 로고    scopus 로고
    • Antecedents of private label attitude and national brand promotion attitude: similarities and differences
    • Garretson J.A., Fisher D., Burton S. Antecedents of private label attitude and national brand promotion attitude: similarities and differences. Journal of Retailing 2002, 78(2):91-99.
    • (2002) Journal of Retailing , vol.78 , Issue.2 , pp. 91-99
    • Garretson, J.A.1    Fisher, D.2    Burton, S.3
  • 34
    • 1542553670 scopus 로고
    • Product quality: an important strategic weapon
    • Garvin D.A. Product quality: an important strategic weapon. Business Horizons 1984, 3(27):40-43.
    • (1984) Business Horizons , vol.3 , Issue.27 , pp. 40-43
    • Garvin, D.A.1
  • 35
    • 0032159339 scopus 로고    scopus 로고
    • The effect of store name, brand name and price discounts on consumersevaluations and purchase intentions
    • Grewal D., Baker J., Krishnan R., Borin N. The effect of store name, brand name and price discounts on consumers evaluations and purchase intentions. Journal of Retailing 1998, 174(23):331-352.
    • (1998) Journal of Retailing , vol.174 , Issue.23 , pp. 331-352
    • Grewal, D.1    Baker, J.2    Krishnan, R.3    Borin, N.4
  • 37
    • 0007035412 scopus 로고
    • How corporate communications of strategy affects share price
    • Higgins R.B., Bannister D. How corporate communications of strategy affects share price. Long Range Planning 1992, 25(3):27-35.
    • (1992) Long Range Planning , vol.25 , Issue.3 , pp. 27-35
    • Higgins, R.B.1    Bannister, D.2
  • 38
    • 3042614960 scopus 로고    scopus 로고
    • Product-, corporate-, and country-image dimensions and purchase behavior: a multicountry analysis
    • Hsieh M., Pan S., Setiono R. Product-, corporate-, and country-image dimensions and purchase behavior: a multicountry analysis. Journal of the Academy of Marketing Science 2004, 32(3):251-270.
    • (2004) Journal of the Academy of Marketing Science , vol.32 , Issue.3 , pp. 251-270
    • Hsieh, M.1    Pan, S.2    Setiono, R.3
  • 39
    • 84858005633 scopus 로고    scopus 로고
    • évolution des représentations de la marque et de ĺenseigne dans ĺesprit du consommateur lors de ĺinformation de nouveaux couples marque-enseigne. 18th International Congress of Lille, AFM, Actes.
    • Huvé-Nabec, L., 2002. évolution des représentations de la marque et de ĺenseigne dans ĺesprit du consommateur lors de ĺinformation de nouveaux couples marque-enseigne. 18th International Congress of Lille, AFM, Actes.
    • (2002)
    • Huvé-Nabec, L.1
  • 40
    • 65249166557 scopus 로고
    • Modelling the brand equity concept
    • Irmscher M. Modelling the brand equity concept. Marketing and Reserch Today 1993, 21(2):102-110.
    • (1993) Marketing and Reserch Today , vol.21 , Issue.2 , pp. 102-110
    • Irmscher, M.1
  • 41
    • 0002426499 scopus 로고
    • Consumer response to price: an attitudinal, information processing perspective
    • American Marketing Association, Chicago, IL, Y. Wind, M.G. Greenberg (Eds.)
    • Jacoby J., Olson J.C. Consumer response to price: an attitudinal, information processing perspective. Moving Ahead with Attitude Research 1977, 73-86. American Marketing Association, Chicago, IL. Y. Wind, M.G. Greenberg (Eds.).
    • (1977) Moving Ahead with Attitude Research , pp. 73-86
    • Jacoby, J.1    Olson, J.C.2
  • 42
    • 70349795491 scopus 로고    scopus 로고
    • The impact of selected store image dimensions on retailer equity: evidence from 10 Chinese hypermarkets
    • Jinfeng W., Zhilong T. The impact of selected store image dimensions on retailer equity: evidence from 10 Chinese hypermarkets. Journal of Retailing and Consumer Services 2009, 16(6):486-494.
    • (2009) Journal of Retailing and Consumer Services , vol.16 , Issue.6 , pp. 486-494
    • Jinfeng, W.1    Zhilong, T.2
  • 43
    • 33846915694 scopus 로고    scopus 로고
    • Whats in store? Retail marketing and corporate social responsibility
    • Jones P., Comfort D., Hillier D. Whats in store? Retail marketing and corporate social responsibility. Marketing Intelligence & Planning 2007, 25(1):17-30.
    • (2007) Marketing Intelligence & Planning , vol.25 , Issue.1 , pp. 17-30
    • Jones, P.1    Comfort, D.2    Hillier, D.3
  • 45
    • 21144478550 scopus 로고
    • Conceptualizing, measuring and managing customer-based brand equity
    • Keller K.L. Conceptualizing, measuring and managing customer-based brand equity. Journal of Marketing 1993, 57(1):1-22.
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 1-22
    • Keller, K.L.1
  • 46
    • 0001934086 scopus 로고    scopus 로고
    • The effects of sequential introduction of brand extensions
    • Keller K.L., Aaker D.A. The effects of sequential introduction of brand extensions. Journal of Marketing Research 1998, 29(1):35-50.
    • (1998) Journal of Marketing Research , vol.29 , Issue.1 , pp. 35-50
    • Keller, K.L.1    Aaker, D.A.2
  • 47
    • 0242361080 scopus 로고    scopus 로고
    • The effect of consumer-based brand equity on firms financial performance
    • Kim H., Kim W.G., An J.A. The effect of consumer-based brand equity on firm financial performance. Journal of Consumer Marketing 2003, 20(4):335-351.
    • (2003) Journal of Consumer Marketing , vol.20 , Issue.4 , pp. 335-351
    • Kim, H.1    Kim, W.G.2    An, J.A.3
  • 48
    • 0030268922 scopus 로고    scopus 로고
    • Characteristics of memory associations: a consumer-based brand equity perspective
    • Krishnan H.S. Characteristics of memory associations: a consumer-based brand equity perspective. International Journal of Research in Marketing 1996, 13(4):389-405.
    • (1996) International Journal of Research in Marketing , vol.13 , Issue.4 , pp. 389-405
    • Krishnan, H.S.1
  • 50
    • 0000906392 scopus 로고
    • The relationship between perceived and objective price-quality
    • Lichtenstein D.R., Burton S. The relationship between perceived and objective price-quality. Journal of Marketing Research 1989, 26(4):429-443.
    • (1989) Journal of Marketing Research , vol.26 , Issue.4 , pp. 429-443
    • Lichtenstein, D.R.1    Burton, S.2
  • 51
    • 8644240057 scopus 로고    scopus 로고
    • The effect of corporate social responsibility on customer donations to corporate-supported nonprofits
    • Lichtenstein D.R., Drumwright M.E., Braig B.M. The effect of corporate social responsibility on customer donations to corporate-supported nonprofits. Journal of Marketing 2004, 68(4):16-32.
    • (2004) Journal of Marketing , vol.68 , Issue.4 , pp. 16-32
    • Lichtenstein, D.R.1    Drumwright, M.E.2    Braig, B.M.3
  • 53
    • 0002287896 scopus 로고    scopus 로고
    • NTC Business Books, Lincolnwood, Illinois
    • Marconi J. Image Marketing 1996, NTC Business Books, Lincolnwood, Illinois.
    • (1996) Image Marketing
    • Marconi, J.1
  • 54
    • 0040364705 scopus 로고
    • In search of brand equity: the conceptualization and measurement of the brand impression construct
    • Martin G.S., Brown T.J. In search of brand equity: the conceptualization and measurement of the brand impression construct. Marketing Theory and Applications 1990, 2:431-438.
    • (1990) Marketing Theory and Applications , vol.2 , pp. 431-438
    • Martin, G.S.1    Brown, T.J.2
  • 56
    • 20144385497 scopus 로고    scopus 로고
    • The effect of corporate social responsibility and price on consumer responses
    • Mohr L.A., Webb D.J. The effect of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs 2005, 39(1):121-147.
    • (2005) Journal of Consumer Affairs , vol.39 , Issue.1 , pp. 121-147
    • Mohr, L.A.1    Webb, D.J.2
  • 58
    • 84858009309 scopus 로고    scopus 로고
    • El nuevo Brand Management: cómo plantar marcas para hacer crecer negocios. Gestión 2000, Barcelona.
    • Ollé, R., Riu, D., 2009. El nuevo Brand Management: cómo plantar marcas para hacer crecer negocios. Gestión 2000, Barcelona.
    • (2009)
    • Ollé, R.1    Riu, D.2
  • 59
    • 33644906111 scopus 로고    scopus 로고
    • Corporate reputation: what do consumers really care about
    • Page G., Fearn H. Corporate reputation: what do consumers really care about. Journal of Advertising Research 2005, 45(3):305-313.
    • (2005) Journal of Advertising Research , vol.45 , Issue.3 , pp. 305-313
    • Page, G.1    Fearn, H.2
  • 60
    • 33745845510 scopus 로고    scopus 로고
    • Does customer satisfaction lead to improved brand equity? An empirical examination of two categories of retail brands
    • Pappu R., Quester P.G. Does customer satisfaction lead to improved brand equity? An empirical examination of two categories of retail brands. Journal of Product & Brand Management 2006, 15(1):4-14.
    • (2006) Journal of Product & Brand Management , vol.15 , Issue.1 , pp. 4-14
    • Pappu, R.1    Quester, P.G.2
  • 62
    • 21344480071 scopus 로고
    • Contextual and temporal componentes of referente price
    • Rajendran K.N., Tellis G.J. Contextual and temporal componentes of referente price. Journal of Marketing 1994, 58(1):22-34.
    • (1994) Journal of Marketing , vol.58 , Issue.1 , pp. 22-34
    • Rajendran, K.N.1    Tellis, G.J.2
  • 63
    • 0000516487 scopus 로고
    • The moderating effect of prior knowledge on cue utilization in products evaluations
    • Rao A.R., Monroe K.B. The moderating effect of prior knowledge on cue utilization in products evaluations. Journal of Consumer Research 1988, 15(2):258-264.
    • (1988) Journal of Consumer Research , vol.15 , Issue.2 , pp. 258-264
    • Rao, A.R.1    Monroe, K.B.2
  • 64
    • 3943107011 scopus 로고
    • On the interpretation of price-quality relations
    • Ratchford B., Gupta P. On the interpretation of price-quality relations. Journal of Consumer Policy 1990, 13(4):389-411.
    • (1990) Journal of Consumer Policy , vol.13 , Issue.4 , pp. 389-411
    • Ratchford, B.1    Gupta, P.2
  • 65
    • 84986082148 scopus 로고    scopus 로고
    • The influence of store aesthetics on evaluation of private label brands
    • Richardson P., Jain A., Dick A. The influence of store aesthetics on evaluation of private label brands. Journal of Product and Brand Management 1996, 6(6):388-404.
    • (1996) Journal of Product and Brand Management , vol.6 , Issue.6 , pp. 388-404
    • Richardson, P.1    Jain, A.2    Dick, A.3
  • 68
    • 2442596968 scopus 로고    scopus 로고
    • Consumer evaluation of store brands: effects of store image and product attributes
    • Semeijn J., Van Riel A., Ambrosini A. Consumer evaluation of store brands: effects of store image and product attributes. Journal of Retailing and Consumer Services 2004, 11(4):247-258.
    • (2004) Journal of Retailing and Consumer Services , vol.11 , Issue.4 , pp. 247-258
    • Semeijn, J.1    Van Riel, A.2    Ambrosini, A.3
  • 69
  • 70
    • 84986173232 scopus 로고    scopus 로고
    • Brand evaluations: a comparison of fixed price and discounted price offers
    • Suri R., Manchanda R.V., Kohli C.S. Brand evaluations: a comparison of fixed price and discounted price offers. Journal of Product & Brand Management 2000, 9(3):193-206.
    • (2000) Journal of Product & Brand Management , vol.9 , Issue.3 , pp. 193-206
    • Suri, R.1    Manchanda, R.V.2    Kohli, C.S.3
  • 73
    • 21744445921 scopus 로고    scopus 로고
    • Corporate social perfomance and organizational attractiveness to prospective employees
    • Turban D.B., Greening D.W. Corporate social perfomance and organizational attractiveness to prospective employees. Academy of Management Journal 1996, 40(3):658-672.
    • (1996) Academy of Management Journal , vol.40 , Issue.3 , pp. 658-672
    • Turban, D.B.1    Greening, D.W.2
  • 74
    • 30644466479 scopus 로고    scopus 로고
    • Private label brand image: its relationship with store image and national brand
    • Vahie A., Paswan A. Private label brand image: its relationship with store image and national brand. International Journal of Retail & Distribution Management 2006, 34(1):67-84.
    • (2006) International Journal of Retail & Distribution Management , vol.34 , Issue.1 , pp. 67-84
    • Vahie, A.1    Paswan, A.2
  • 75
    • 34249977979 scopus 로고    scopus 로고
    • The impact of marketing communication and price promotion on brand equity
    • Villarejo A.F., Sanchez M.J. The impact of marketing communication and price promotion on brand equity. The Journal of Brand Management 2005, 12(6):431-444.
    • (2005) The Journal of Brand Management , vol.12 , Issue.6 , pp. 431-444
    • Villarejo, A.F.1    Sanchez, M.J.2
  • 76
    • 23044517705 scopus 로고    scopus 로고
    • An examination of selected marketing mix elements and brand equity
    • Yoo B., Donthu N., Lee S. An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science 2000, 28(2):195-211.
    • (2000) Journal of the Academy of Marketing Science , vol.28 , Issue.2 , pp. 195-211
    • Yoo, B.1    Donthu, N.2    Lee, S.3
  • 77
    • 0002667763 scopus 로고
    • Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence
    • Zeithaml V.A. Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing 1988, 52(3):2-22.
    • (1988) Journal of Marketing , vol.52 , Issue.3 , pp. 2-22
    • Zeithaml, V.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.