Contextual Factors and the Creativity of Frontline Employees: The Mediating Effects of Role Stress and Intrinsic Motivation

Journal of Retailing

Volumn 87, Issue 1, 2011, Pages 31-45

  Coelho, Filipe ^a   Augusto, Mário ^a   Lages, Luis Filipe ^b  

^a UNIVERSITY OF COIMBRA   (Portugal)

^b NOVA SCHOOL OF BUSINESS AND ECONOMICS   (Portugal)

Author keywords

Contextual factors; Creativity; Frontline employees; Services

Indexed keywords

EID: 79952817219     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2010.11.004     Document Type: Article

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