Understanding Retail Managers' Role in the Sales of Products and Services

Journal of Retailing

Volumn 85, Issue 2, 2009, Pages 129-144

  Arnold, Todd J ^a   Palmatier, Robert W ^b   Grewal, Dhruv ^c   Sharma, Arun ^d  

^a OKLAHOMA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF WASHINGTON   (United States)

^c BABSON COLLEGE   (United States)

^d UNIVERSITY OF MIAMI   (United States)

Author keywords

Retail chain level activities; Service versus product sales; Store manager behaviors

Indexed keywords

EID: 66049153604     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2008.09.006     Document Type: Article

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