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Calder Bobby J., Malthouse Edward C., Schaedel Ute An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. Journal of Interactive Marketing 2009, 23(4):321-331.
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Chakravarty Anindita, Liu Yong, Mazumdar Tridub Online User Comments versus Professional Reviews: Differential Influences on Pre-release Movie Evaluation. Journal of Interactive Marketing 2010, 24(3):185-197.
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Dwyer Paul Measuring the Value of Electronic Word of Mouth and its Impact in Consumer Communities. Journal of Interactive Marketing 2007, 21(2):63-79.
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Finn Adam, Wang Luming, Frank Tema Attribute Perceptions, Customer Satisfaction and Intention to Recommend E-services. Journal of Interactive Marketing 2009, 23(3):209-220.
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