메뉴 건너뛰기




Volumn 24, Issue 2, 2010, Pages 96-110

Interactive technologies and retailing strategy: A review, conceptual framework and future research directions

Author keywords

Interactive retailing technology; Interactive technology; Retailing strategy; Strategic capabilities

Indexed keywords


EID: 77954859200     PISSN: 10949968     EISSN: 15206653     Source Type: Journal    
DOI: 10.1016/j.intmar.2010.02.004     Document Type: Article
Times cited : (117)

References (76)
  • 1
    • 0036683748 scopus 로고    scopus 로고
    • When Are Technologies Disruptive? A Demand-based View of the Emergence of Competition
    • Adner Ron When Are Technologies Disruptive? A Demand-based View of the Emergence of Competition. Strategic Management Journal 2002, 23(8):667-688.
    • (2002) Strategic Management Journal , vol.23 , Issue.8 , pp. 667-688
    • Adner, R.1
  • 3
    • 0000355662 scopus 로고    scopus 로고
    • Value Creation in E-Business
    • Zott Christoph Value Creation in E-Business. Strategic Management Journal 2001, 22(6/7):493-520.
    • (2001) Strategic Management Journal , vol.22 , Issue.6-7 , pp. 493-520
    • Zott, C.1
  • 4
    • 34748827706 scopus 로고
    • Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change
    • Anderson Philip, Tushman Michael L. Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change. Administrative Science Quarterly 1990, 35:604-633.
    • (1990) Administrative Science Quarterly , vol.35 , pp. 604-633
    • Anderson, P.1    Tushman, M.L.2
  • 5
    • 0141816228 scopus 로고    scopus 로고
    • Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premium and Buyer Behavior
    • Ba Sulin, Pavlou Paul A. Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premium and Buyer Behavior. MIS Quarterly 2002, 26(3):243-268.
    • (2002) MIS Quarterly , vol.26 , Issue.3 , pp. 243-268
    • Ba, S.1    Pavlou, P.A.2
  • 7
    • 0032635023 scopus 로고    scopus 로고
    • Information Technology Effects on Firm Performance as Measured by Tobin's Q
    • Bharadwaj Anandhi S., Bharadwaj Sundar G., Konsynski Benn R. Information Technology Effects on Firm Performance as Measured by Tobin's Q. Management Science 1999, 45(6):1008.
    • (1999) Management Science , vol.45 , Issue.6 , pp. 1008
    • Bharadwaj, A.S.1    Bharadwaj, S.G.2    Konsynski, B.R.3
  • 8
    • 70149103627 scopus 로고    scopus 로고
    • Interactive Services: a Framework, Synthesis and Research Direction
    • Bolton Ruth N., Saxena-Iyer Shruti Interactive Services: a Framework, Synthesis and Research Direction. Journal of Interactive Marketing 2009, 23(1):91-104.
    • (2009) Journal of Interactive Marketing , vol.23 , Issue.1 , pp. 91-104
    • Bolton, R.N.1    Saxena-Iyer, S.2
  • 9
    • 0036400813 scopus 로고    scopus 로고
    • Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store
    • Burke Raymond R. Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store. Journal of the Academy of Marketing Science 2002, 30(4):411-432.
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 411-432
    • Burke, R.R.1
  • 10
    • 1642413541 scopus 로고    scopus 로고
    • IT Doesn't Matter
    • May
    • Carr Nicholas G. IT Doesn't Matter. Harvard Business Review 2003,, 81:41-49. May.
    • (2003) Harvard Business Review , vol.81 , pp. 41-49
    • Carr, N.G.1
  • 11
    • 0032333450 scopus 로고    scopus 로고
    • Organizing for Radical Product Innovation: The Overlooked Role of Willingness to Cannibalize
    • Chandy Rajesh K., Tellis Gerard J. Organizing for Radical Product Innovation: The Overlooked Role of Willingness to Cannibalize. Journal of Marketing Research 1998, 35:474-487.
    • (1998) Journal of Marketing Research , vol.35 , pp. 474-487
    • Chandy, R.K.1    Tellis, G.J.2
  • 12
    • 0034388983 scopus 로고    scopus 로고
    • The Incumbent's Curse? Incumbency, Size and Radical Product Innovation
    • Tellis Gerard J. The Incumbent's Curse? Incumbency, Size and Radical Product Innovation. Journal of Marketing 2000, 64:1-17.
    • (2000) Journal of Marketing , vol.64 , pp. 1-17
    • Tellis, G.J.1
  • 13
    • 0142024024 scopus 로고    scopus 로고
    • The Real Value of e-Business Models
    • Chen Stephen The Real Value of e-Business Models. Business Horizons 2003, 46(6):27.
    • (2003) Business Horizons , vol.46 , Issue.6 , pp. 27
    • Chen, S.1
  • 14
    • 0035691263 scopus 로고    scopus 로고
    • Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior
    • Childers Terry L., Carr Christopher L., Peck Joann, Carson Stephen Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior. Journal of Retailing 2001, 77(4):421.
    • (2001) Journal of Retailing , vol.77 , Issue.4 , pp. 421
    • Childers, T.L.1    Carr, C.L.2    Peck, J.3    Carson, S.4
  • 15
    • 33750558799 scopus 로고
    • Explaining the Attacker's Advantage: Technological Paradigms, Organizational Dynamics and the Value Network
    • Christensen Clayton M., Rosenbloom Richard S. Explaining the Attacker's Advantage: Technological Paradigms, Organizational Dynamics and the Value Network. Research Policy 1995, 24:233-257.
    • (1995) Research Policy , vol.24 , pp. 233-257
    • Christensen, C.M.1    Rosenbloom, R.S.2
  • 16
    • 0002267647 scopus 로고    scopus 로고
    • Patterns of Disruption in Retailing
    • January-February
    • Christensen Clayton M., Tedlow Richard S. Patterns of Disruption in Retailing. Harvard Business Review 2000, 78:6-9. January-February.
    • (2000) Harvard Business Review , vol.78 , pp. 6-9
    • Christensen, C.M.1    Tedlow, R.S.2
  • 18
    • 68949111755 scopus 로고    scopus 로고
    • The Intimate Marketer: Personalized Direct Marketing Strategies in a Wireless Environment
    • Cudmore Andrew B., Patton John R. The Intimate Marketer: Personalized Direct Marketing Strategies in a Wireless Environment. Journal of Internet Commerce 2007, 6(4):73-96.
    • (2007) Journal of Internet Commerce , vol.6 , Issue.4 , pp. 73-96
    • Cudmore, A.B.1    Patton, J.R.2
  • 19
    • 0040984002 scopus 로고
    • The Capabilities of Market-driven Organizations
    • Day George S. The Capabilities of Market-driven Organizations. Journal of Marketing 1994, 58(4):37-52.
    • (1994) Journal of Marketing , vol.58 , Issue.4 , pp. 37-52
    • Day, G.S.1
  • 20
    • 70149097773 scopus 로고    scopus 로고
    • Interactivity's Unanticipated Consequences for Markets and Marketing
    • Deighton John A., Kornfeld Leora Interactivity's Unanticipated Consequences for Markets and Marketing. Journal of Interactive Marketing 2009, 23(1):2-12.
    • (2009) Journal of Interactive Marketing , vol.23 , Issue.1 , pp. 2-12
    • Deighton, J.A.1    Kornfeld, L.2
  • 22
    • 25444438538 scopus 로고    scopus 로고
    • Effect of Image Interactivity Technology on Consumer Responses Toward the Online Retailer
    • Fiore Ann Marie, Kim Jihyun, Lee Hyun-Hwa Effect of Image Interactivity Technology on Consumer Responses Toward the Online Retailer. Journal of Interactive Marketing 2005, 19(3):38-53.
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.3 , pp. 38-53
    • Fiore, A.M.1    Kim, J.2    Lee, H.-H.3
  • 23
    • 77954864646 scopus 로고    scopus 로고
    • PriceCheck: Finding Deals With a Phone
    • D, December 16, 2009
    • Fowler Geoffrey A., Kane Yukari Iwatani PriceCheck: Finding Deals With a Phone. Wall Street Journal 2009, D1. December 16, 2009.
    • (2009) Wall Street Journal , vol.1
    • Fowler, G.A.1    Kane, Y.I.2
  • 24
    • 31844451373 scopus 로고    scopus 로고
    • Disruptiveness of Innovations: Measurement and an Assessment of Reliability and Validity
    • Govindarajan Vijay, Kopalle Praveen K. Disruptiveness of Innovations: Measurement and an Assessment of Reliability and Validity. Strategic Management Journal 2006, 27(2):189-199.
    • (2006) Strategic Management Journal , vol.27 , Issue.2 , pp. 189-199
    • Govindarajan, V.1    Kopalle, P.K.2
  • 25
    • 33846016536 scopus 로고    scopus 로고
    • The Impact of IT on Market Information and Transparency: A Unified Theoretical Framework
    • Granados Nelson F., Gupta Alok, Kauffman Robert J. The Impact of IT on Market Information and Transparency: A Unified Theoretical Framework. Journal of the AIS 2006, 7(3):148-178.
    • (2006) Journal of the AIS , vol.7 , Issue.3 , pp. 148-178
    • Granados, N.F.1    Gupta, A.2    Kauffman, R.J.3
  • 26
    • 61849134524 scopus 로고    scopus 로고
    • How Has Electronic Travel Distribution Been Transformed? A Test of the Theory of Newly Vulnerable Markets
    • Granados Nelson F., Kauffman Robert J., King Bradley How Has Electronic Travel Distribution Been Transformed? A Test of the Theory of Newly Vulnerable Markets. Journal of Management Information Systems 2008, 25(2):73-95.
    • (2008) Journal of Management Information Systems , vol.25 , Issue.2 , pp. 73-95
    • Granados, N.F.1    Kauffman, R.J.2    King, B.3
  • 27
    • 0030487126 scopus 로고    scopus 로고
    • Marketing in Hypermedia Computer-mediated Environments: Conceptual Foundations
    • Hoffman Donna L., Novak Thomas P. Marketing in Hypermedia Computer-mediated Environments: Conceptual Foundations. Journal of Marketing 1996, 60(3):50.
    • (1996) Journal of Marketing , vol.60 , Issue.3 , pp. 50
    • Hoffman, D.L.1    Novak, T.P.2
  • 28
    • 70349678794 scopus 로고    scopus 로고
    • Hu, Nan, Paul A. Pavlou, and Jennifer Zhang, "Why Do Product Reviews Have a J-shaped Distribution?" Communications of the ACM
    • Hu, Nan, Paul A. Pavlou, and Jennifer Zhang (2009), "Why Do Product Reviews Have a J-shaped Distribution?" Communications of the ACM, 52, 10, 144-147.
    • (2009) , vol.52 , Issue.10 , pp. 144-147
  • 29
    • 21344464655 scopus 로고    scopus 로고
    • The Benefits, Challenges and Impacts of Radio Frequency Identification Technology (RFID) for Retailers in the UK
    • Jones Peter, Clarke-Hill Colin, Hillier David, Comfort Daphane The Benefits, Challenges and Impacts of Radio Frequency Identification Technology (RFID) for Retailers in the UK. Marketing Intelligence & Planning 2005, 23(4-5):395-403.
    • (2005) Marketing Intelligence & Planning , vol.23 , Issue.4-5 , pp. 395-403
    • Jones, P.1    Clarke-Hill, C.2    Hillier, D.3    Comfort, D.4
  • 30
    • 73849087802 scopus 로고    scopus 로고
    • Managing IT in a Downturn: Beyond Cost Cutting
    • September, Fall
    • Kaplan James M., Roberts Roger P., Sikes Johnson Managing IT in a Downturn: Beyond Cost Cutting. The McKinsey Quarterly 2008, 67-71. September, Fall.
    • (2008) The McKinsey Quarterly
    • Kaplan, J.M.1    Roberts, R.P.2    Sikes, J.3
  • 31
    • 42949114351 scopus 로고    scopus 로고
    • Electronic Kiosks in Retail Service Delivery: Modeling Customer Acceptance
    • Keeling Kathy, McGoldrick Peter, Macaulay Linda Electronic Kiosks in Retail Service Delivery: Modeling Customer Acceptance. Journal of Marketing Channels 2006, 14(1/2):49-76.
    • (2006) Journal of Marketing Channels , vol.14 , Issue.1-2 , pp. 49-76
    • Keeling, K.1    McGoldrick, P.2    Macaulay, L.3
  • 32
    • 51349101720 scopus 로고    scopus 로고
    • Adoption of Virtual Try-On Technology for Online Apparel Shopping
    • Kim Jiyeon, Forsythe Sandra Adoption of Virtual Try-On Technology for Online Apparel Shopping. Journal of Interactive Marketing 2008, 22(2):45-59.
    • (2008) Journal of Interactive Marketing , vol.22 , Issue.2 , pp. 45-59
    • Kim, J.1    Forsythe, S.2
  • 33
    • 51149104608 scopus 로고    scopus 로고
    • Sensory Enabling Technology Acceptance Model (SE-TAM): A Multiple-Group Structural Model Comparison
    • Sensory Enabling Technology Acceptance Model (SE-TAM): A Multiple-Group Structural Model Comparison. Psychology & Marketing 2008, 25(9):901-922.
    • (2008) Psychology & Marketing , vol.25 , Issue.9 , pp. 901-922
  • 34
    • 54049136071 scopus 로고    scopus 로고
    • Comparison of Benefits of Radio Frequency Identification: Implications for Business Strategic Performance in the U.S. and Korean Retailers
    • Kim Eun Young, Ko Eunju, Kim HaeJung, Koh Chang E. Comparison of Benefits of Radio Frequency Identification: Implications for Business Strategic Performance in the U.S. and Korean Retailers. Industrial Marketing Management 2008, 37(7):797-806.
    • (2008) Industrial Marketing Management , vol.37 , Issue.7 , pp. 797-806
    • Kim, E.Y.1    Ko, E.2    Kim, H.3    Koh, C.E.4
  • 35
    • 34247174415 scopus 로고    scopus 로고
    • Can Interactivity Make a Difference? Effects of Interactivity on the Comprehension of and Attitudes Toward Online Health Content
    • Lustria Mia Liza A. Can Interactivity Make a Difference? Effects of Interactivity on the Comprehension of and Attitudes Toward Online Health Content. Journal of the American Society for Information Science and Technology 2007, 58(6):766-776.
    • (2007) Journal of the American Society for Information Science and Technology , vol.58 , Issue.6 , pp. 766-776
    • Lustria, M.L.A.1
  • 36
    • 0002708094 scopus 로고    scopus 로고
    • 'History-Friendly' Models of Industry Evolution: The Computer Industry
    • Malerba Franco, Nelson Richard, Orsenigo Luigi, Winter Sidney 'History-Friendly' Models of Industry Evolution: The Computer Industry. Industrial and Corporate Change 1999, 8(1):3-40.
    • (1999) Industrial and Corporate Change , vol.8 , Issue.1 , pp. 3-40
    • Malerba, F.1    Nelson, R.2    Orsenigo, L.3    Winter, S.4
  • 37
    • 73949147833 scopus 로고    scopus 로고
    • Marketing Defined
    • Marketing News, January 15
    • Marketing Defined. Marketing News 2008, 42:28-29. Marketing News, January 15.
    • (2008) Marketing News , vol.42 , pp. 28-29
  • 38
    • 3242698186 scopus 로고    scopus 로고
    • Exploring the Application of IVR: Lessons from Retail Banking
    • Danielle McCartin-Quinn, Durkin Mark, O'Donnell Aodheen Exploring the Application of IVR: Lessons from Retail Banking. Service Industries Journal 2004, 24(3):150-168.
    • (2004) Service Industries Journal , vol.24 , Issue.3 , pp. 150-168
    • Danielle, M.-Q.1    Durkin, M.2    O'Donnell, A.3
  • 39
    • 0034417136 scopus 로고    scopus 로고
    • Self-Service Technologies: Understanding Customer Satisfaction With Technology-Based Service Encounters
    • July
    • Meuter Matthew L., Ostrom Amy, Roundtree Robert, Bitner Mary Jo Self-Service Technologies: Understanding Customer Satisfaction With Technology-Based Service Encounters. Journal of Marketing 2000, 64:50-64. July.
    • (2000) Journal of Marketing , vol.64 , pp. 50-64
    • Meuter, M.L.1    Ostrom, A.2    Roundtree, R.3    Bitner, M.J.4
  • 40
    • 0037893489 scopus 로고
    • Are More Good Things Better, or Will Technical and Market Capabilities Conflict When a Firm Expands?
    • Mitchell Will Are More Good Things Better, or Will Technical and Market Capabilities Conflict When a Firm Expands?. Industrial and Corporate Change 1992, 1(2):327-346.
    • (1992) Industrial and Corporate Change , vol.1 , Issue.2 , pp. 327-346
    • Mitchell, W.1
  • 41
    • 0000608721 scopus 로고
    • Whether and When? Probability and Timing of Incumbents Entry into Emerging Industrial Subfields
    • Whether and When? Probability and Timing of Incumbents Entry into Emerging Industrial Subfields. Administrative Science Quarterly 1989, 34:208-234.
    • (1989) Administrative Science Quarterly , vol.34 , pp. 208-234
  • 42
    • 16244390277 scopus 로고    scopus 로고
    • Information Technologies' Services and Loyal Customers: A Synthesis of Findings from the Hellenic Market
    • Mylonakis John Information Technologies' Services and Loyal Customers: A Synthesis of Findings from the Hellenic Market. International Journal of Information Technology & Management 2005, 4(1):1-11.
    • (2005) International Journal of Information Technology & Management , vol.4 , Issue.1 , pp. 1-11
    • Mylonakis, J.1
  • 43
    • 34848837554 scopus 로고    scopus 로고
    • Information Technology and Customer Orientation: A Study of Direct, Mediated, and Interactive Linkages
    • Nakata Cheryl, Zhu Zhen Information Technology and Customer Orientation: A Study of Direct, Mediated, and Interactive Linkages. Journal of Marketing Management 2006, 22(3/4):319-354.
    • (2006) Journal of Marketing Management , vol.22 , Issue.3-4 , pp. 319-354
    • Nakata, C.1    Zhu, Z.2
  • 44
    • 4644271812 scopus 로고    scopus 로고
    • My Virtual Model: Virtual Reality Comes into Fashion
    • Nantel Jacques My Virtual Model: Virtual Reality Comes into Fashion. Journal of Interactive Marketing 2004, 18(3):73-86.
    • (2004) Journal of Interactive Marketing , vol.18 , Issue.3 , pp. 73-86
    • Nantel, J.1
  • 45
    • 0034340409 scopus 로고    scopus 로고
    • Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
    • Novak Thomas P., Hoffman Donna L., Yung Yiu-Fai Measuring the Customer Experience in Online Environments: A Structural Modeling Approach. Marketing Science 2000, 19(1):22.
    • (2000) Marketing Science , vol.19 , Issue.1 , pp. 22
    • Novak, T.P.1    Hoffman, D.L.2    Yung, Y.-F.3
  • 47
    • 0012768953 scopus 로고    scopus 로고
    • Measuring the Effects and Effectiveness of Interactive Advertising
    • Online
    • Pavlou Paul A., Stewart David W. Measuring the Effects and Effectiveness of Interactive Advertising. Journal of Interactive Advertising 2000, 1(1). Online: http://www.jiad.org/article6.
    • (2000) Journal of Interactive Advertising , vol.1 , Issue.1
    • Pavlou, P.A.1    Stewart, D.W.2
  • 48
    • 2442676514 scopus 로고    scopus 로고
    • Building Effective Online Marketplaces with Institution-Based Trust
    • Gefen David Building Effective Online Marketplaces with Institution-Based Trust. Information Systems Research 2004, 15(1):27-53.
    • (2004) Information Systems Research , vol.15 , Issue.1 , pp. 27-53
    • Gefen, D.1
  • 49
    • 33847061223 scopus 로고    scopus 로고
    • The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation
    • 1161
    • Dimoka Angelika The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation. Information Systems Research 2006, 17(4):391-412. 1161.
    • (2006) Information Systems Research , vol.17 , Issue.4 , pp. 391-412
    • Dimoka, A.1
  • 50
    • 33749347189 scopus 로고    scopus 로고
    • Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior
    • Fygenson Mendel Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior. MIS Quarterly 2006, 30(1):115-143.
    • (2006) MIS Quarterly , vol.30 , Issue.1 , pp. 115-143
    • Fygenson, M.1
  • 51
    • 33847764616 scopus 로고    scopus 로고
    • Understanding and Mitigating Uncertainty in Online Environments: A Principal-Agent Perspective
    • Liang Huigang, Xue Yajiong Understanding and Mitigating Uncertainty in Online Environments: A Principal-Agent Perspective. MIS Quarterly 2007, 31(1):105-136.
    • (2007) MIS Quarterly , vol.31 , Issue.1 , pp. 105-136
    • Liang, H.1    Xue, Y.2
  • 52
    • 0000842614 scopus 로고
    • How Information Gives You Competitive Advantage
    • July-August
    • Porter Michael E., Millar Victor E. How Information Gives You Competitive Advantage. Harvard Business Review 1985, 63:149-160. July-August.
    • (1985) Harvard Business Review , vol.63 , pp. 149-160
    • Porter, M.E.1    Millar, V.E.2
  • 53
    • 77954864112 scopus 로고    scopus 로고
    • As You Watch the Screen, It May Watch You Back
    • D, February 02, 2009
    • Ramde Dinesh As You Watch the Screen, It May Watch You Back. Houston Chronicle 2009, D3. February 02, 2009.
    • (2009) Houston Chronicle , vol.3
    • Ramde, D.1
  • 54
    • 30544447611 scopus 로고    scopus 로고
    • Best Face Forward: Improving Companies' Service Interfaces with Customers
    • Rayport Jeffrey F., Jaworski Bernard J., Kyung Ellie J. Best Face Forward: Improving Companies' Service Interfaces with Customers. Journal of Interactive Marketing 2005, 19(4):67-80.
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.4 , pp. 67-80
    • Rayport, J.F.1    Jaworski, B.J.2    Kyung, E.J.3
  • 55
    • 54049091134 scopus 로고    scopus 로고
    • Consequences of Forcing Consumers to Use Technology-based Self-service
    • Reinders Machiel J., Dabholkar Pratibha A., Frambach Rudd T. Consequences of Forcing Consumers to Use Technology-based Self-service. Journal of Service Research 2008, 11(2):107-123.
    • (2008) Journal of Service Research , vol.11 , Issue.2 , pp. 107-123
    • Reinders, M.J.1    Dabholkar, P.A.2    Frambach, R.T.3
  • 56
    • 27544448683 scopus 로고    scopus 로고
    • Effective Customer Relationship Management Through Web Services
    • Shah Jaymeen R., Murtaza Mirza B. Effective Customer Relationship Management Through Web Services. Journal of Computer Information Systems 2005, 46(1):98-109.
    • (2005) Journal of Computer Information Systems , vol.46 , Issue.1 , pp. 98-109
    • Shah, J.R.1    Murtaza, M.B.2
  • 57
    • 32644476280 scopus 로고    scopus 로고
    • Shankar, Venkatesh, and Edward C. Malthouse, "Moving Interactive Marketing Forward," Journal of Interactive Marketing
    • Shankar, Venkatesh, and Edward C. Malthouse (2006), "Moving Interactive Marketing Forward," Journal of Interactive Marketing, 20, 1, 2-4.
    • (2006) , vol.20 , Issue.1 , pp. 2-4
  • 58
    • 70149122984 scopus 로고    scopus 로고
    • Mobile Marketing: A Syntheses and Prognosis
    • Balasubramanian Sridhar Mobile Marketing: A Syntheses and Prognosis. Journal of Interactive Marketing 2009, 23(2):118-129.
    • (2009) Journal of Interactive Marketing , vol.23 , Issue.2 , pp. 118-129
    • Balasubramanian, S.1
  • 59
    • 77954844605 scopus 로고    scopus 로고
    • Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues
    • Venkatesh Alladi, Hofacker Charles, Naik Prasad Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. Journal of Interactive Marketing 2010, 24(2):111-120.
    • (2010) Journal of Interactive Marketing , vol.24 , Issue.2 , pp. 111-120
    • Venkatesh, A.1    Hofacker, C.2    Naik, P.3
  • 60
    • 0038889607 scopus 로고
    • Building a Strategy for Electronic Home Shopping
    • Shi Christiana Smith, Salesky Andrew M. Building a Strategy for Electronic Home Shopping. McKinsey Quarterly 1994, 4:77-95.
    • (1994) McKinsey Quarterly , vol.4 , pp. 77-95
    • Shi, C.S.1    Salesky, A.M.2
  • 61
    • 34248168650 scopus 로고    scopus 로고
    • Cognitive, Demographic, and Situational Determinants of Service Customer Preference for Personnel-in-Contact over Self-Service Technology
    • Simon Franciose, Usunier Jean-Claude Cognitive, Demographic, and Situational Determinants of Service Customer Preference for Personnel-in-Contact over Self-Service Technology. International Journal of Research in Marketing 2007, 24(2):163-173.
    • (2007) International Journal of Research in Marketing , vol.24 , Issue.2 , pp. 163-173
    • Simon, F.1    Usunier, J.-C.2
  • 62
    • 0036021507 scopus 로고    scopus 로고
    • Technological Opportunism and Radical Technology Adoption: An Application to E-business
    • July
    • Srinivasan Raji, Lilien Gary L., Rangaswamy Arvind Technological Opportunism and Radical Technology Adoption: An Application to E-business. Journal of Marketing 2002, 66:47-60. July.
    • (2002) Journal of Marketing , vol.66 , pp. 47-60
    • Srinivasan, R.1    Lilien, G.L.2    Rangaswamy, A.3
  • 63
    • 0036398862 scopus 로고    scopus 로고
    • From Consumer Response to Active Consumer: Measuring the Effectiveness of Interactive Media
    • Stewart David W., Pavlou Paul A. From Consumer Response to Active Consumer: Measuring the Effectiveness of Interactive Media. Journal of the Academy of Marketing Science 2002, 30(4):376-396.
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 376-396
    • Stewart, D.W.1    Pavlou, P.A.2
  • 64
    • 45049087610 scopus 로고    scopus 로고
    • Coordination and Adoption of Item-Level RFID with Vendor Managed Inventory
    • Szmerekovsky Joseph G., Zhang Jiang Coordination and Adoption of Item-Level RFID with Vendor Managed Inventory. International Journal of Production Economics 2008, 114(1):388-398.
    • (2008) International Journal of Production Economics , vol.114 , Issue.1 , pp. 388-398
    • Szmerekovsky, J.G.1    Zhang, J.2
  • 65
    • 70349805155 scopus 로고    scopus 로고
    • Technological Innovation and the Rise of Department Store in the 19th Century
    • Tamilia Robert D. Technological Innovation and the Rise of Department Store in the 19th Century. International Journal of Technology Marketing 2007, 2(2):119-139.
    • (2007) International Journal of Technology Marketing , vol.2 , Issue.2 , pp. 119-139
    • Tamilia, R.D.1
  • 67
    • 0000623840 scopus 로고    scopus 로고
    • Unraveling the Process of Creative Destruction: Complementary Assets and Incumbent Survival in the Typesetter Industry
    • Tripsas Mary Unraveling the Process of Creative Destruction: Complementary Assets and Incumbent Survival in the Typesetter Industry. Strategic Management Journal 1997, 18(1):119-142.
    • (1997) Strategic Management Journal , vol.18 , Issue.1 , pp. 119-142
    • Tripsas, M.1
  • 68
    • 0002962944 scopus 로고    scopus 로고
    • Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry
    • Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry. Industrial and Corporate Change 1997, 6(2):341-377.
    • (1997) Industrial and Corporate Change , vol.6 , Issue.2 , pp. 341-377
  • 69
    • 78649824906 scopus 로고
    • Commerce and Poetry Hand in Hand: Music in American Department Stores, 1880-1930
    • Tyler Linda Commerce and Poetry Hand in Hand: Music in American Department Stores, 1880-1930. Journal of the American Musicological Society 1992, 45(1):75-120.
    • (1992) Journal of the American Musicological Society , vol.45 , Issue.1 , pp. 75-120
    • Tyler, L.1
  • 71
    • 22544478813 scopus 로고    scopus 로고
    • Global Village or Cyber-Balkans? Modeling and Measuring the Integration of Electronic Communities
    • Van Alstyne Marshall, Brynjolfsson Erik Global Village or Cyber-Balkans? Modeling and Measuring the Integration of Electronic Communities. Management Science 2005, 51(6):851-868.
    • (2005) Management Science , vol.51 , Issue.6 , pp. 851-868
    • Van Alstyne, M.1    Brynjolfsson, E.2
  • 73
    • 28644433987 scopus 로고    scopus 로고
    • Interactivity in the Electronic Marketplace: An Exposition of the Concept and Implications for Research
    • Fall
    • Yadav Manjit S., Varadarajan Rajan Interactivity in the Electronic Marketplace: An Exposition of the Concept and Implications for Research. Journal of the Academy of Marketing Science 2005, 33:585-603. Fall.
    • (2005) Journal of the Academy of Marketing Science , vol.33 , pp. 585-603
    • Yadav, M.S.1    Varadarajan, R.2
  • 74
    • 4944242395 scopus 로고    scopus 로고
    • Customizing Promotions in Online Stores
    • Zhang Jie, Krishnamurthi Lakshman Customizing Promotions in Online Stores. Marketing Science 2004, 23(4):561-578.
    • (2004) Marketing Science , vol.23 , Issue.4 , pp. 561-578
    • Zhang, J.1    Krishnamurthi, L.2
  • 75
    • 18944378896 scopus 로고    scopus 로고
    • Post-adoption Variations in Usage and Value of E-business by Organizations: Cross-country Evidence from the Retail Industry
    • Zhu Kevin, Kraemer Kenneth L. Post-adoption Variations in Usage and Value of E-business by Organizations: Cross-country Evidence from the Retail Industry. Information Systems Research 2005, 16(1):61-84.
    • (2005) Information Systems Research , vol.16 , Issue.1 , pp. 61-84
    • Zhu, K.1    Kraemer, K.L.2
  • 76
    • 84991320891 scopus 로고    scopus 로고
    • Self-service Technology Effectiveness: The Role of Design Features and Individual Traits
    • Zhu Zhen, Nakata Cheryl, Sivakumar K., Grewal Dhruv Self-service Technology Effectiveness: The Role of Design Features and Individual Traits. Journal of the Academy of Marketing Science 2007, 35(4):492-506.
    • (2007) Journal of the Academy of Marketing Science , vol.35 , Issue.4 , pp. 492-506
    • Zhu, Z.1    Nakata, C.2    Sivakumar, K.3    Grewal, D.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.