메뉴 건너뛰기




Volumn 73, Issue 5, 2009, Pages 103-121

Testing the value of customization: When do customers really prefer products tailored to their preferences?

Author keywords

Heterogeneous preferences; Mass customization; Segmentation; Self design; Toolkits for user innovation and design

Indexed keywords


EID: 70349307508     PISSN: 00222429     EISSN: None     Source Type: Journal    
DOI: 10.1509/jmkg.73.5.103     Document Type: Article
Times cited : (465)

References (86)
  • 1
    • 34250217883 scopus 로고    scopus 로고
    • Eliciting online customers' preferences: Conjoint vs. Self-explicated attribute-level measurements
    • Aggarwal Praveen and Rajiv Vaidyanathan (2003), "Eliciting Online Customers' Preferences: Conjoint vs. Self-Explicated Attribute-Level Measurements," Journal of Marketing Management, 19 (February), 157-177
    • (2003) Journal of Marketing Management , vol.19 , Issue.FEBRUARY , pp. 157-177
    • Praveen, A.1    Vaidyanathan, R.2
  • 3
    • 0031489305 scopus 로고    scopus 로고
    • Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces
    • Alba, Joseph, John Lynch, Barton Weitz, Chris Janiszewski, Richard Lutz, Alan Sawyer, and Stacy Wood (1997), "Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces," Journal of Marketing, 61 (July), 38-53. (Pubitemid 127094453)
    • (1997) Journal of Marketing , vol.61 , Issue.3 , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5    Sawyer, A.6    Wood, S.7
  • 5
    • 0000357545 scopus 로고
    • Estimating nonresponse bias in mail surveys
    • Armstrong, J. Scott and Terry S. Overton (1977), "Estimating Nonresponse Bias in Mail Surveys," Journal of Marketing Research, 14 (August), 396-402.
    • (1977) Journal of Marketing Research , vol.14 , Issue.AUGUST , pp. 396-402
    • Armstrong, J.S.1    Overton, T.S.2
  • 6
    • 0039929231 scopus 로고    scopus 로고
    • An empirical test of an updated relevance-accessibility model of advertising effectiveness
    • Baker, William E. and Richard J. Lutz (2000), "An Empirical Test of an Updated Relevance-Accessibility Model of Advertising Effectiveness," Journal of Advertising, 29 (Spring), 1-14.
    • (2000) Journal of Advertising , vol.29 , Issue.SPRING , pp. 1-14
    • Baker, W.E.1    Lutz, R.J.2
  • 7
    • 33745471573 scopus 로고    scopus 로고
    • How 'ready' are customers for mass customization? an exploratory investigation
    • Bardakci, Ahmet and Jeryl Whitelock (2004), "How 'Ready' Are Customers for Mass Customization? An Exploratory Investigation," European Journal of Marketing, 38 (November), 1396-1416.
    • (2004) European Journal of Marketing , vol.38 , Issue.NOVEMBER , pp. 1396-1416
    • Bardakci, A.1    Whitelock, J.2
  • 8
    • 34250177210 scopus 로고    scopus 로고
    • The predictive validity of multiple-item versus single-item measures of the same constructs
    • Bergkvist, Lars and John R. Rossiter (2007), "The Predictive Validity of Multiple-Item Versus Single-Item Measures of the Same Constructs," Journal of Marketing Research, 44 (May), 175-184
    • (2007) Journal of Marketing Research , vol.44 , Issue.MAY , pp. 175-184
    • Bergkvist, L.1    Rossiter, J.R.2
  • 9
    • 0032285185 scopus 로고    scopus 로고
    • Constructive consumer choice processes
    • Bettman, James R., Mary Frances Luce, and John W. Payne (1998), "Constructive Consumer Choice Processes," Journal of Consumer Research, 25 (December), 187-217.
    • (1998) Journal of Consumer Research , vol.25 , Issue.DECEMBER , pp. 187-217
    • Bettman, J.R.1    Luce, M.F.2    Payne, J.W.3
  • 11
    • 0242508310 scopus 로고    scopus 로고
    • When more is less and less is more: The role of ideal point availability and assortment in consumer choice
    • Chernev, Alexander, David Glen Mick, and Michael D. Johnson (2003), "When More Is Less and Less Is More: The Role of Ideal Point Availability and Assortment in Consumer Choice," Journal of Consumer Research, 30 (September), 170-183
    • (2003) Journal of Consumer Research , vol.30 , Issue.SEPTEMBER , pp. 170-183
    • Chernev, A.1    Mick, D.G.2    Johnson, M.D.3
  • 14
    • 18444377402 scopus 로고    scopus 로고
    • Marketing mass-customized products: striking a balance between utility and complexity
    • Dellaert, Benedict G.C. and Stefan Stremersch (2005), "Marketing Mass-Customized Products: Striking a Balance Between Utility and Complexity," Journal of Marketing Research, 42 (May), 219-227
    • (2005) Journal of Marketing Research , vol.42 , Issue.MAY , pp. 219-227
    • Dellaert, B.G.C.1    Stremersch, S.2
  • 15
    • 0037490520 scopus 로고    scopus 로고
    • Smart Agents: When Lower Search Costs for Quality Information Increase Price Sensitivity
    • DOI 10.1086/374698
    • Diehl, Kristin, Laura J. Kornish, and John G. Lynch (2003), "Smart Agents: When Lower Search Costs for Quality Information Increase Price Sensitivity," Journal of Consumer Research, 30 (June), 56-71. (Pubitemid 36853914)
    • (2003) JOURNAL of CONSUMER RESEARCH , vol.30 , Issue.1 , pp. 56-71
    • Diehl, K.1    Kornish, L.J.2    Lynch, J.G.3
  • 16
    • 0034325988 scopus 로고    scopus 로고
    • Approaches to mass customization: Configurations and empirical validation
    • Duray, Rebecca, Peter T. Ward, Glenn W. Milligan, and William L. Berry (2000), "Approaches to Mass Customization: Configurations and Empirical Validation," Journal of Operations Management, 18 (November), 605-625.
    • (2000) Journal of Operations Management , vol.18 , Issue.NOVEMBER , pp. 605-625
    • Duray, R.1    Ward, P.T.2    Milligan, G.W.3    Berry, W.L.4
  • 17
    • 47849101911 scopus 로고    scopus 로고
    • Customer participation and the trade-off between new product innovativeness and speed to market
    • Fang, Eric (2008), "Customer Participation and the Trade-Off Between New Product Innovativeness and Speed to Market," Journal of Marketing, 72 (July), 90-104.
    • (2008) Journal of Marketing , vol.72 , Issue.JULY , pp. 90-104
    • Fang, E.1
  • 18
    • 0000366418 scopus 로고
    • Value elicitation: Is there anything there?
    • Fischhoff, Baruch (1991), "Value Elicitation: Is There Anything There?" American Psychologist, 46 (August), 835-847
    • (1991) American Psychologist , vol.46 , Issue.AUGUST , pp. 835-847
    • Fischhoff, B.1
  • 19
    • 9244234445 scopus 로고    scopus 로고
    • Value creation by toolkits for user innovation and design: The case of the watch market
    • Franke, Nikolaus and Frank T. Piller (2004), "Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market," Journal of Product Innovation Management, 21 (November), 401-415.
    • (2004) Journal of Product Innovation Management , vol.21 , Issue.NOVEMBER , pp. 401-415
    • Franke, N.1    Piller, F.T.2
  • 20
    • 70349338197 scopus 로고    scopus 로고
    • Remaining within-cluster heterogeneity: A meta-analysis of the 'dark side' of clustering methods
    • -, Heribert Reisinger, and Daniel Hoppe (2009), "Remaining Within-Cluster Heterogeneity: A Meta-Analysis of the 'Dark Side' of Clustering Methods," Journal of Marketing Management, 25 (3-4), 273-293
    • (2009) Journal of Marketing Management , vol.25 , Issue.3-4 , pp. 273-293
    • Reisinger, H.1    Hoppe, D.2
  • 21
    • 41549140784 scopus 로고    scopus 로고
    • Product uniqueness as a driver of customer utility in mass customization
    • - and Martin Schreier (2008), "Product Uniqueness as a Driver of Customer Utility in Mass Customization," Marketing Letters, 19 (2), 93-107.
    • (2008) Marketing Letters , vol.19 , Issue.2 , pp. 93-107
    • Schreier, M.1
  • 22
    • 70349323907 scopus 로고    scopus 로고
    • Why customers value masscustomized products: The importance of process effort and enjoyment
    • forthcoming
    • - and - (2009), "Why Customers Value MassCustomized Products: The Importance of Process Effort and Enjoyment," Journal of Product Innovation Management, forthcoming.
    • (2009) Journal of Product Innovation Management
  • 23
    • 0842346778 scopus 로고    scopus 로고
    • Testing moderator and mediator effects in counseling psychology research
    • DOI 10.1037/0022-0167.51.1.115
    • Frazier, Patricia A., Andrew P. Tix, and Kenneth E. Barron (2004), "Testing Moderator and Mediator Effects in Counseling Psychology Research," Journal of Counseling Psychology, 51 (January), 115-134 (Pubitemid 38180634)
    • (2004) Journal of Counseling Psychology , vol.51 , Issue.1 , pp. 115-134
    • Frazier, P.A.1    Tix, A.P.2    Barron, K.E.3
  • 24
    • 0032336173 scopus 로고    scopus 로고
    • Single-Item Versus Multiple-Item Measurement Scales: An Empirical Comparison
    • Gardner, Donald G., Larry L. Cummings, Randall B. Dunham, and Jon L. Pierce (1998), "Single-Item Versus Multiple-Item Measurement Scales: An Empirical Comparison," Educational and Psychological Measurement, 58 (December), 898-915. (Pubitemid 128164741)
    • (1998) Educational and Psychological Measurement , vol.58 , Issue.6 , pp. 898-915
    • Gardner, D.G.1    Cummings, L.L.2    Dunham, R.B.3    Pierce, J.L.4
  • 25
    • 0030621938 scopus 로고    scopus 로고
    • The four faces of mass customization
    • Gilmore, James H. and B. Joseph Pine (1997), "The Four Faces of Mass Customization," Harvard Business Review, 75 (January-February), 91-101.
    • (1997) Harvard Business Review , vol.75 , Issue.JANUARY-FEBRUARY , pp. 91-101
    • Gilmore, J.H.1    Pine, B.J.2
  • 27
    • 0032138317 scopus 로고    scopus 로고
    • Relationship marketing effectiveness: The role of involvement
    • Gordon, Mary E., Kim McKeage, and Mark A. Fox (1998), "Relationship Marketing Effectiveness: The Role of Involvement," Psychology and Marketing, 15 (August), 443-459 (Pubitemid 128185943)
    • (1998) Psychology and Marketing , vol.15 , Issue.5 , pp. 443-459
    • Gordon, M.E.1    McKeage, K.2    Fox, M.A.3
  • 28
    • 0040449149 scopus 로고
    • Consumer segmentation via latent class analysis
    • Green, Paul E., Frank J. Carmone, and David P. Wachspress (1976), "Consumer Segmentation via Latent Class Analysis," Journal of Consumer Research, 3 (December), 170-174
    • (1976) Journal of Consumer Research , vol.3 , Issue.DECEMBER , pp. 170-174
    • Green, P.E.1    Carmone, F.J.2    Wachspress, D.P.3
  • 29
    • 84869607020 scopus 로고    scopus 로고
    • CRM-Daily.com, (April 10), (accessed December 4, 2007)
    • Hill, Kimberly (2003), "Customers Love/Hate Customization," CRM-Daily.com, (April 10), (accessed December 4, 2007), [available at http://www.crm-daily.com].
    • (2003) Customers Love/Hate Customization
    • Hill, K.1
  • 30
    • 33750816852 scopus 로고    scopus 로고
    • The influence of avatars on online consumer shopping behavior
    • DOI 10.1509/jmkg.70.4.19
    • Holzwarth, Martin, Chris Janiszewski, and Markus M. Neumann (2006), "The Influence of Avatars on Online Consumer Shopping Behavior," Journal of Marketing, 70 (October), 19-36. (Pubitemid 44714008)
    • (2006) Journal of Marketing , vol.70 , Issue.4 , pp. 19-36
    • Holzwarth, M.1    Janiszewski, C.2    Neumann, M.M.3
  • 31
    • 22544483843 scopus 로고    scopus 로고
    • How organizational complaint handling drives customer loyalty: An analysis of the mechanistic and the organic approach
    • Homburg, Christian and Andreas Fürst (2005), "How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and the Organic Approach," Journal of Marketing, 69 (July), 95-114.
    • (2005) Journal of Marketing , vol.69 , Issue.JULY , pp. 95-114
    • Homburg, C.1    Fürst, A.2
  • 32
    • 17544368816 scopus 로고    scopus 로고
    • Do satisfied customers really pay more? a study of the relationship between customer satisfaction and willingness to pay
    • -, Nicole Koschate, and Wayne D. Hoyer (2005), "Do Satisfied Customers Really Pay More? A Study of the Relationship Between Customer Satisfaction and Willingness to Pay," Journal of Marketing, 69 (July), 84-96.
    • (2005) Journal of Marketing , vol.69 , Issue.JULY , pp. 84-96
    • Koschate, N.1    Hoyer, W.D.2
  • 33
    • 0036173594 scopus 로고    scopus 로고
    • Expressing preferences in a principal-agent task: A comparison of choice, rating, and matching
    • Huber, Joel, Dan Ariely, and Gregory Fischer (2002), "Expressing Preferences in a Principal-Agent Task: A Comparison of Choice, Rating, and Matching," Organizational Behavior and Human Decision Processes, 87 (January), 66-90.
    • (2002) Organizational Behavior and Human Decision Processes , vol.87 , Issue.JANUARY , pp. 66-90
    • Huber, J.1    Ariely, D.2    Fischer, G.3
  • 34
    • 0032165489 scopus 로고    scopus 로고
    • Variety for sale: Mass customization or mass confusion?
    • Huffman, Cynthia and Barbara E. Kahn (1998), "Variety for Sale: Mass Customization or Mass Confusion?" Journal of Retailing, 74 (Winter), 491-513.
    • (1998) Journal of Retailing , vol.74 , Issue.WINTER , pp. 491-513
    • Huffman, C.1    Kahn, B.E.2
  • 35
    • 0005612359 scopus 로고
    • A survey technique to measure demand under various pricing strategies
    • Jones, D. Frank (1975), "A Survey Technique to Measure Demand Under Various Pricing Strategies," Journal of Marketing, 39 (July), 75-77.
    • (1975) Journal of Marketing , vol.39 , Issue.JULY , pp. 75-77
    • Jones, D.F.1
  • 36
    • 0000781517 scopus 로고
    • Consumer buying intentions and purchase probability: An experiment in survey design
    • Juster, F. Thomas (1966), "Consumer Buying Intentions and Purchase Probability: An Experiment in Survey Design," Journal of the American Statistical Association, 61 (September), 658-696
    • (1966) Journal of the American Statistical Association , vol.61 , Issue.SEPTEMBER , pp. 658-696
    • Juster, F.T.1
  • 37
    • 0032330902 scopus 로고    scopus 로고
    • Dynamic Relationships with Customers: High-Variety Strategies
    • Kahn, Barbara E. (1998), "Dynamic Relationships with Customers: High-Variety Strategies," Journal of the Academy of Marketing Science, 26 (Winter), 45-53. (Pubitemid 128015491)
    • (1998) Journal of the Academy of Marketing Science , vol.26 , Issue.1 , pp. 45-53
    • Kahn, B.E.1
  • 38
    • 21844481939 scopus 로고
    • Life-style segmentation with tailored interviewing
    • Kamakura, Wagner A. and Michel Wedel (1995), "Life-Style Segmentation with Tailored Interviewing," Journal of Marketing Research, 32 (August), 308-317.
    • (1995) Journal of Marketing Research , vol.32 , Issue.AUGUST , pp. 308-317
    • Kamakura, W.A.1    Wedel, M.2
  • 39
    • 33847081631 scopus 로고    scopus 로고
    • Factors influencing the adoption of mass customization: The impact of base category consumption frequency and need satisfaction
    • Kaplan, Andreas M., Detlef Schoder, and Michael Haenlein (2007), "Factors Influencing the Adoption of Mass Customization: The Impact of Base Category Consumption Frequency and Need Satisfaction," Journal of Product Innovation Management, 24 (March), 101-116.
    • (2007) Journal of Product Innovation Management , vol.24 , Issue.MARCH , pp. 101-116
    • Kaplan, A.M.1    Schoder, D.2    Haenlein, M.3
  • 40
    • 84986173008 scopus 로고    scopus 로고
    • Measuring and managing brand loyalty
    • Knox, Simon and David Walker (2001), "Measuring and Managing Brand Loyalty," Journal of Strategic Marketing, 9 (2), 111-128
    • (2001) Journal of Strategic Marketing , vol.9 , Issue.2 , pp. 111-128
    • Knox, S.1    Walker, D.2
  • 41
    • 84989078813 scopus 로고
    • Mass customization: Implementing the emerging paradigm for competitive advantage, strategic
    • Kotha, Suresh (1995), "Mass Customization: Implementing the Emerging Paradigm for Competitive Advantage," Strategic Management Journal, 16 (Summer), 21-42.
    • (1995) Management Journal , vol.16 , Issue.SUMMER , pp. 21-42
    • Kotha, S.1
  • 42
    • 33847696012 scopus 로고    scopus 로고
    • The effect of measurement task transparency on preference construction and evaluations of personalized recommendations
    • Kramer, Thomas (2007), "The Effect of Measurement Task Transparency on Preference Construction and Evaluations of Personalized Recommendations, " Journal of Marketing Research, 44 (May), 224-233
    • (2007) Journal of Marketing Research , vol.44 , Issue.MAY , pp. 224-233
    • Kramer, T.1
  • 43
    • 34247541747 scopus 로고    scopus 로고
    • The effect of cultural orientation on consumer responses to personalization
    • -, Suri Spolter-Weisfeld, and Meneesh Thakkar (2007), "The Effect of Cultural Orientation on Consumer Responses to Personalization," Marketing Science, 26 (March-April), 246-258
    • (2007) Marketing Science , vol.26 , Issue.MARCH-APRIL , pp. 246-258
    • Spolter-Weisfeld, S.1    Thakkar, M.2
  • 44
    • 0036001755 scopus 로고    scopus 로고
    • Dynamic customer relationship management: incorporating future considerations into the service retention decision
    • Lemon, Katherine N., Tiffany Barnett White, and Russell S. Winer (2002), "Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Retention Decision," Journal of Marketing, 66 (January), 1-14.
    • (2002) Journal of Marketing , vol.66 , Issue.JANUARY , pp. 1-14
    • Lemon, K.N.1    White, T.B.2    Winer, R.S.3
  • 46
    • 21844501811 scopus 로고
    • A latent look at empirical generalizations
    • Morrison, Donald G. and Jorge Silva-Risso (1995), "A Latent Look at Empirical Generalizations," Marketing Science, 14 (Part 2 of 2), 61-70.
    • (1995) Marketing Science , vol.14 , Issue.PART 2 OF 2 , pp. 61-70
    • Morrison, D.G.1    Silva-Risso, J.2
  • 47
    • 0034482857 scopus 로고    scopus 로고
    • Determinants of user innovation and innovation sharing in a local market
    • Morrison, Pamela D., John H. Roberts, and Eric von Hippel (2000), "Determinants of User Innovation and Innovation Sharing in a Local Market," Management Science, 46 (December), 1513-1527
    • (2000) Management Science , vol.46 , Issue.DECEMBER , pp. 1513-1527
    • Morrison, P.D.1    Roberts, J.H.2    Von Hippel, E.3
  • 52
    • 0004281780 scopus 로고    scopus 로고
    • New York: Currency-Doubleday
    • - and - (1997), Enterprise One to One. New York: Currency-Doubleday.
    • (1997) Enterprise One to One
  • 54
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: a critical review of the literature and recommended remedies
    • Podsakoff, Philip M., Scott B. MacKenzie, Jeong-Yeon Lee, and Nathan P. Podsakoff (2003), "Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies," Journal of Applied Psychology, 88 (October), 879-903.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.OCTOBER , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.-Y.3    Podsakoff, N.P.4
  • 55
    • 33748762670 scopus 로고
    • Gloucester, MA: Peter Smith Publisher
    • Polanyi, Michael (1983), The Tacit Dimension. Gloucester, MA: Peter Smith Publisher.
    • (1983) The Tacit Dimension
    • Polanyi, M.1
  • 56
    • 24644445635 scopus 로고    scopus 로고
    • Principles for user design of customized products
    • Randall, Taylor, Christian Terwiesch, and Karl T. Ulrich (2005), "Principles for User Design of Customized Products," California Management Review, 47 (Summer), 68-85.
    • (2005) California Management Review , vol.47 , Issue.SUMMER , pp. 68-85
    • Randall, T.1    Terwiesch, C.2    Ulrich, K.T.3
  • 57
    • 34247545277 scopus 로고    scopus 로고
    • User design of customized products
    • -, -, and - (2007), "User Design of Customized Products," Marketing Science, 26 (March-April), 268-280
    • (2007) Marketing Science , vol.26 , Issue.MARCH-APRIL , pp. 268-280
  • 58
    • 0002921138 scopus 로고
    • Demand artifacts in laboratory experiments in consumer research
    • Sawyer, Alan G. (1975), "Demand Artifacts in Laboratory Experiments in Consumer Research," Journal of Consumer Research, 1 (March), 20-30.
    • (1975) Journal of Consumer Research , vol.1 , Issue.MARCH , pp. 20-30
    • Sawyer, A.G.1
  • 59
    • 0036269333 scopus 로고    scopus 로고
    • Anticipating discussion about a product: Rehearsing what to say can affect your judgments
    • Schlosser, Ann E. and Sharon Shavitt (2002), "Anticipating Discussion About a Product: Rehearsing What to Say Can Affect Your Judgments," Journal of Consumer Research, 29 (June), 101-115.
    • (2002) Journal of Consumer Research , vol.29 , Issue.JUNE , pp. 101-115
    • Schlosser, A.E.1    Shavitt, S.2
  • 60
    • 33847052515 scopus 로고    scopus 로고
    • Mass customization in the newspaper industry: Consumers' attitudes toward individualized media innovations
    • Schoder, Detlef, Stefan Sick, Johannes Putzke, and Andreas M. Kaplan (2006), "Mass Customization in the Newspaper Industry: Consumers' Attitudes Toward Individualized Media Innovations," International Journal on Media Management, 8 (1), 9-18.
    • (2006) International Journal on Media Management , vol.8 , Issue.1 , pp. 9-18
    • Schoder, D.1    Sick, S.2    Putzke, J.3    Kaplan, A.M.4
  • 61
    • 39749159227 scopus 로고    scopus 로고
    • The value increment of masscustomized products: An empirical assessment
    • Schreier, Martin (2006), "The Value Increment of MassCustomized Products: An Empirical Assessment," Journal of Consumer Behaviour, 5 (July-August), 317-327
    • (2006) Journal of Consumer Behaviour , vol.5 , Issue.JULY-AUGUST , pp. 317-327
    • Schreier, M.1
  • 62
    • 0000120766 scopus 로고
    • Estimating the dimension of a model
    • Schwarz, Gideon (1978), "Estimating the Dimension of a Model," The Annals of Statistics, 6 (March), 461-464
    • (1978) The Annals of Statistics , vol.6 , Issue.MARCH , pp. 461-464
    • Schwarz, G.1
  • 64
    • 23044520322 scopus 로고    scopus 로고
    • The antecedents and consequences of customer-centric marketing
    • -, -, and Aran Sharma (2000), "The Antecedents and Consequences of Customer-Centric Marketing," Journal of the Academy of Marketing Science, 28 (January), 55-66.
    • (2000) Journal of the Academy of Marketing Science , vol.28 , Issue.JANUARY , pp. 55-66
    • Sharma, A.1
  • 65
    • 13244272084 scopus 로고    scopus 로고
    • Determinants of customers' responses to customized offers: Conceptual framework and research propositions
    • Simonson, Itamar (2005), "Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Propositions," Journal of Marketing, 69 (January), 32-45.
    • (2005) Journal of Marketing , vol.69 , Issue.JANUARY , pp. 32-45
    • Simonson, I.1
  • 66
    • 0000899993 scopus 로고
    • The construction of preference
    • Slovic, Paul (1995), "The Construction of Preference," American Psychologist, 50 (May), 364-371
    • (1995) American Psychologist , vol.50 , Issue.MAY , pp. 364-371
    • Slovic, P.1
  • 67
    • 0001892369 scopus 로고
    • Product differentiation and market segmentation as alternative marketing strategies
    • Smith, Wendell R. (1956), "Product Differentiation and Market Segmentation as Alternative Marketing Strategies," Journal of Marketing, 21 (July), 3-8.
    • (1956) Journal of Marketing , vol.21 , Issue.JULY , pp. 3-8
    • Smith, W.R.1
  • 68
    • 0039010056 scopus 로고    scopus 로고
    • Readers' attitudes toward press advertising: Are they ad-lovers or ad-averse?
    • Sonnac, Nathalie (2000), "Readers' Attitudes Toward Press Advertising: Are They Ad-Lovers or Ad-Averse?" Journal of Media Economics, 13 (4), 249-259
    • (2000) Journal of Media Economics , vol.13 , Issue.4 , pp. 249-259
    • Sonnac, N.1
  • 70
    • 29144473280 scopus 로고    scopus 로고
    • Customized products: A competitive analysis
    • Syam, Niladri B., Ranran Ruan, and James D. Hess (2005), "Customized Products: A Competitive Analysis," Marketing Science, 24 (Fall), 569-584
    • (2005) Marketing Science , vol.24 , Issue.FALL , pp. 569-584
    • Syam, N.B.1    Ruan, R.2    Hess, J.D.3
  • 71
    • 33645685690 scopus 로고    scopus 로고
    • Brand purchasing by older consumers: An investigation using the juster scale and the dirichlet model
    • Uncles, Mark and David Lee (2006), "Brand Purchasing by Older Consumers: An Investigation Using the Juster Scale and the Dirichlet Model," Marketing Letters, 17 (1), 17-29.
    • (2006) Marketing Letters , vol.17 , Issue.1 , pp. 17-29
    • Uncles, M.1    Lee, D.2
  • 72
    • 0040254712 scopus 로고    scopus 로고
    • Technology and optimal segment size
    • Varki, Sajeev and Roland Rust (1998), "Technology and Optimal Segment Size," Marketing Letters, 9 (2), 147-167
    • (1998) Marketing Letters , vol.9 , Issue.2 , pp. 147-167
    • Varki, S.1    Rust, R.2
  • 73
    • 0012253128 scopus 로고    scopus 로고
    • Latent class cluster analysis
    • Jacques A. Hagenaars and Allan L. McCutcheon, eds. Cambridge, UK: Cambridge University Press
    • Vermunt, Jeroen K. and Jay Magidson (2002), "Latent Class Cluster Analysis," in Applied Latent Class Analysis, Jacques A. Hagenaars and Allan L. McCutcheon, eds. Cambridge, UK: Cambridge University Press, 89-106.
    • (2002) Applied Latent Class Analysis , pp. 89-106
    • Vermunt, J.K.1    Magidson, J.2
  • 74
    • 33646595624 scopus 로고    scopus 로고
    • An empirical comparison of methods for measuring consumers' willingness to pay
    • Voelckner, Franziska (2006), "An Empirical Comparison of Methods for Measuring Consumers' Willingness to Pay," Marketing Letters, 17 (April), 137-149
    • (2006) Marketing Letters , vol.17 , Issue.APRIL , pp. 137-149
    • Voelckner, F.1
  • 75
    • 0022756457 scopus 로고
    • Lead users: A source of novel product concepts
    • Von Hippel, Eric (1988), "Lead Users: A Source of Novel Product Concepts," Management Science, 32 (July), 791-805.
    • (1988) Management Science , vol.32 , Issue.JULY , pp. 791-805
    • Von Hippel, E.1
  • 76
    • 0000097622 scopus 로고
    • Sticky information and the locus of problem solving: Implications for innovation
    • - (1994), "Sticky Information and the Locus of Problem Solving: Implications for Innovation," Management Science, 40 (April), 429-439
    • (1994) Management Science , vol.40 , Issue.APRIL , pp. 429-439
  • 77
    • 0035399755 scopus 로고    scopus 로고
    • User toolkits for innovation
    • - (2001), "User Toolkits for Innovation," Journal of Product Innovation Management, 18 (July), 247-257
    • (2001) Journal of Product Innovation Management , vol.18 , Issue.JULY , pp. 247-257
  • 78
    • 25444442739 scopus 로고    scopus 로고
    • Cambridge, MA: MIT Press
    • - (2005), Democratizing Innovation. Cambridge, MA: MIT Press.
    • (2005) Democratizing Innovation
  • 79
    • 0036650418 scopus 로고    scopus 로고
    • Shifting innovation to users via toolkits
    • - and Ralph Katz (2002), "Shifting Innovation to Users via Toolkits," Management Science, 48 (July), 821-833
    • (2002) Management Science , vol.48 , Issue.JULY , pp. 821-833
    • Katz, R.1
  • 81
    • 0035995557 scopus 로고    scopus 로고
    • Measuring consumers' willingness to pay at the point of purchase
    • Wertenbroch, Klaus and Bernd Skiera (2002), "Measuring Consumers' Willingness to Pay at the Point of Purchase," Journal of Marketing Research, 39 (May), 228-241
    • (2002) Journal of Marketing Research , vol.39 , Issue.MAY , pp. 228-241
    • Wertenbroch, K.1    Skiera, B.2
  • 82
    • 0030515676 scopus 로고    scopus 로고
    • Consumption vocabulary and preference formation
    • West, Patricia M., Christina L. Brown, and Stephen J. Hoch (1996), "Consumption Vocabulary and Preference Formation," Journal of Consumer Research, 23 (September), 120-135
    • (1996) Journal of Consumer Research , vol.23 , Issue.SEPTEMBER , pp. 120-135
    • West, P.M.1    Brown, C.L.2    Hoch, S.J.3
  • 84
    • 47749113651 scopus 로고    scopus 로고
    • Choice set configuration as a determinant of preference attribution and strength
    • Yoon, Song-Oh and Itamar Simonson (2008), "Choice Set Configuration as a Determinant of Preference Attribution and Strength," Journal of Consumer Research, 35 (August), 324-336
    • (2008) Journal of Consumer Research , vol.35 , Issue.AUGUST , pp. 324-336
    • Yoon, S.-O.1    Simonson, I.2
  • 85
    • 0000544724 scopus 로고
    • Measuring the involvement construct
    • Zaichkowsky, Judith L. (1985), "Measuring the Involvement Construct," Journal of Consumer Research, 12 (December), 341-352
    • (1985) Journal of Consumer Research , vol.12 , Issue.DECEMBER , pp. 341-352
    • Zaichkowsky, J.L.1
  • 86
    • 0002548750 scopus 로고    scopus 로고
    • The limits of mass customization
    • Zipkin, Paul (2001), "The Limits of Mass Customization," MIT Sloan Management Review, 42 (Spring), 81-87.
    • (2001) MIT Sloan Management Review , vol.42 , Issue.SPRING , pp. 81-87
    • Zipkin, P.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.