TQM implementation and students' satisfaction of academic performance

TQM Magazine

Volumn 17, Issue 6, 2005, Pages 573-589

  Sakthivel, P B ^a   Rajendran, G ^a   Raju, R ^a  

^a ANNA UNIVERSITY   (India)

Author keywords

Customer satisfaction; Education; Quality; Total quality management

Indexed keywords

CURRICULA; CUSTOMER SATISFACTION; ENGINEERING EDUCATION; MATHEMATICAL MODELS; SOCIETIES AND INSTITUTIONS; STANDARDS; STUDENTS;

ACADEMIC PERFORMANCE; STUDENTS' SATISFACTION; TQM IMPLEMENTATION; UNIVERSITIES;

TOTAL QUALITY MANAGEMENT;

EID: 27144507008     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780510627660     Document Type: Article

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