Student focused design and improvement of university courses

Managing Service Quality: An International Journal

Volumn 9, Issue 6, 1999, Pages 434-443

  Sandvik Wiklund, Pia ^a   Wiklund, Håkan ^a  

^a LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Conjoint analysis; Customer orientation; Design; Quality function deployment; Students; Universities

Indexed keywords

EID: 84986077405     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529910302118     Document Type: Article

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