Measuring customer satisfaction in summer courses

Quality Assurance in Education

Volumn 13, Issue 1, 2005, Pages 53-65

  Marzo Navarro, Mercedes ^a   Pedraja Iglesias, Marta ^a   Rivera Torres, M Pilar ^a  

^a UNIVERSITY OF ZARAGOZA   (Spain)

Author keywords

Customer satisfaction; Higher education; Interpersonal communications

Indexed keywords

EID: 19744371381     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684880510578650     Document Type: Article

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