The trajectory of implementing ISO 9000 standards versus total quality management in Western Europe

International Journal of Quality & Reliability Management

Volumn 21, Issue 2, 2004, Pages 131-153

  Sun, Hongyi ^a   li, Sapphire ^a   ho, Karis ^a   Gertsen, Frank ^b   Hansen, Poul ^b   Frick, Jan ^c  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b AALBORG UNIVERSITY   (Denmark)

^c UNIVERSITY OF STAVANGER   (Norway)

Author keywords

ISO 9000 series; Surveys; Total quality management

Indexed keywords

EID: 27144441837     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710410516952     Document Type: Article

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