A Conceptual Framework for Total Quality Management in Software Organizations

Total Quality Management and Business Excellence

Volumn 15, Issue 3, 2004, Pages 307-344

  Issac, George ^a   Rajendran, Chandrasekharan ^a   Anantharaman, R N ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY MADRAS   (India)

Author keywords

Critical factors; Framework; Quality management; Software; TQM

Indexed keywords

EID: 1842529961     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/1478336042000183398     Document Type: Review

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