The link between total quality management practice and organisational performance

International Journal of Quality and Reliability Management

Volumn 16, Issue 3, 1999, Pages 226-237

  Terziovski, Milé ^a   Samson, Danny ^b  

^a MONASH UNIVERSITY   (Australia)

^b UNIVERSITY OF MELBOURNE   (Australia)

Author keywords

Organizational performance; Product innovation; TQM; Warranties

Indexed keywords

EID: 0001361919     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719910223728     Document Type: Article

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