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Volumn 12, Issue 2, 2000, Pages 144-148

The effect of company size on the relationship between TQM strategy and organisational performance

Author keywords

Continuous improvement; ISO 9000; Kaizen; Performance

Indexed keywords

COMMERCE; COSTS; PERSONNEL TRAINING; PRINCIPAL COMPONENT ANALYSIS; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

EID: 1542355500     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780010318406     Document Type: Review
Times cited : (84)

References (19)
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  • 4
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    • Massachusetts Institute of Technology Press, Cambridge, MA
    • Deming, W.E. (1986), Out of the Crisis, Massachusetts Institute of Technology Press, Cambridge, MA.
    • (1986) Out of the Crisis
    • Deming, W.E.1
  • 5
    • 84976933109 scopus 로고
    • The view from the top: Chief executives' perceptions of total quality management
    • December
    • Fisher, T.J. (1993), "The view from the top: chief executives' perceptions of total quality management", Australian Journal of Management, Vol. 18 No. 2, December.
    • (1993) Australian Journal of Management , vol.18 , Issue.2
    • Fisher, T.J.1
  • 12
    • 84989040364 scopus 로고
    • Total quality management as competitive advantage: A review and empirical study
    • January
    • Powell, T.C. (1995), "Total quality management as competitive advantage: a review and empirical study", Strategic Management Journal, January, Vol. 16 No. 1, pp. 15-37,
    • (1995) Strategic Management Journal , vol.16 , Issue.1 , pp. 15-37
    • Powell, T.C.1
  • 13
    • 84987014325 scopus 로고
    • Understanding the important differences between the Malcolm Baldrige national quality award and ISO 9000 registration
    • Summer
    • Reimann, C.W. and Hertz, H.S. (1994), "Understanding the important differences between the Malcolm Baldrige National Quality Award and ISO 9000 registration", Production and Operations Management, Summer, Vol.3 No. 3, pp. 171-84.
    • (1994) Production and Operations Management , vol.3 , Issue.3 , pp. 171-184
    • Reimann, C.W.1    Hertz, H.S.2
  • 16
    • 21344475355 scopus 로고
    • Models of organisation and total quality management: A comparison and critical evaluation
    • Spencer, B.A. (1995), "Models of organisation and total quality management: a comparison and critical evaluation", Academy of Management Review, Vol. 19 No. 3, pp. 446-71.
    • (1995) Academy of Management Review , vol.19 , Issue.3 , pp. 446-471
    • Spencer, B.A.1
  • 19
    • 0039570873 scopus 로고
    • Recognising the pitfalls of total quality management
    • April 12
    • Wheaton, P.L. (1990), "Recognising the pitfalls of total quality management", Public Utilities Fortnightly, April 12, pp. 17-21.
    • (1990) Public Utilities Fortnightly , pp. 17-21
    • Wheaton, P.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.