Identification of the critical factors of TQM

Decision Sciences

Volumn 27, Issue 1, 1996, Pages 1-21

  Black, Simon A ^a   Porter, Leslie J ^a  

^a BRADFORD UNIVERSITY SCHOOL OF MANAGEMENT   (United Kingdom)

Author keywords

Ratio Scaling; Research Design; Survey Design; Total Quality Management

Indexed keywords

EID: 0040834517     PISSN: 00117315     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1540-5915.1996.tb00841.x     Document Type: Article

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