Application of total quality management concepts to a business school

International Journal of Technology Management

Volumn 16, Issue 4-6, 1998, Pages 520-531

  Bhattacharya, T K ^a,b   AlDiab Zoubi, Taisier ^a   Sukar, Abdulhamid ^a  

^a CAMERON UNIVERSITY   (United States)

^b Business Research Centre   (United States)

Author keywords

In house expertise; Key concepts; TQM program

Indexed keywords

EDUCATION; PROJECT MANAGEMENT; RESEARCH; SOCIETIES AND INSTITUTIONS; TEACHING;

BUSINESS SCHOOL; EDUCATIONAL SECTOR; IN HOUSE EXPERTISE; KEY CONCEPTS; RESEARCH CENTER;

TOTAL QUALITY MANAGEMENT;

EID: 0031641071     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/ijtm.1998.002667     Document Type: Article

References (7)

1. Modic, Stanley J. (1988), 'What Makes Deming Run?' Industry Week, 20 June, pp 84-91.
2. Harris, John, (1990), 'Key concepts of quality improvement for higher education', Samford University Working Paper.
3. Kaplan, Robert S. (1991), 'Topic of quality in business school education and research'. Speech presented at AACSB annual meeting, 22 April, St. Louis, Missouri.
4. Coate, L. Edwin, (1991), 'Implementing Total Quality Management in a university setting', New Directions in Industrial Research, No. 71, Fall, pp 27-38.
5. Sherr, Lawrence A. and Lozier, G. Gregory (1991), 'Total quality management in higher education', New Directions in Industrial Research No. 71, Fall, pp 3-11.
6. 'An Open Letter: TQM on the Campus', Harvard Business Review, November-December 1991, pp.94-95.
7. Miller, Lawrence M., and Jennifer Howard (1991), 'Managing quality through teams', The Miller Consulting Group, Atlanta, Georgia.