-
2
-
-
0028467685
-
Software process evolution at the SEL
-
July
-
Basili, V and Green, S. (1994), “Software process evolution at the SEL”, IEEE Software, Vol. 11 No. 4, July, pp. 58-66.
-
(1994)
IEEE Software
, vol.11
, Issue.4
, pp. 58-66
-
-
Basili, V.1
Green, S.2
-
3
-
-
0004122629
-
Preface
-
Avebury, Aldershot
-
Bjerknes, G., Ehn, P. and Kyng, M. (1987), “Preface”, Computers and Democracy: A Scandinavian Challenge, Avebury, Aldershot, pp. ix-x.
-
(1987)
Computers and Democracy: A Scandinavian Challenge
, pp. ix-x
-
-
Bjerknes, G.1
Ehn, P.2
Kyng, M.3
-
5
-
-
0003895570
-
-
North-Holland, Amsterdam
-
Boehm, B.W., Brown, J.R., Kaspar, H., Lipow, M., McLeod, G.J. and Merritt, M.J. (1978), Characteristics of Software Quality, North-Holland, Amsterdam.
-
(1978)
Characteristics of Software Quality
-
-
Boehm, B.W.1
Brown, J.R.2
Kaspar, H.3
Lipow, M.4
McLeod, G.J.5
Merritt, M.J.6
-
7
-
-
84936894896
-
Statistical process control for software
-
May
-
Card, D.N. (1994), “Statistical process control for software”, IEEE Software, Vol. 11 No. 3, May, pp. 95-7.
-
(1994)
IEEE Software
, vol.11
, Issue.3
, pp. 95-97
-
-
Card, D.N.1
-
8
-
-
0003648803
-
-
Prentice-Hall, Englewood Cliffs, NJ
-
Card, D.N. and Glass, R.L. (1990), Measuring Software Design Quality, Prentice-Hall, Englewood Cliffs, NJ.
-
(1990)
Measuring Software Design Quality
-
-
Card, D.N.1
Glass, R.L.2
-
9
-
-
0023366409
-
Improving software quality and productivity
-
June
-
Card, D.N., Clark, T.L. and Berg, R.A. (1987), “Improving software quality and productivity”, Information and Software Technology, Vol. 29 No. 5, June, pp. 235-41.
-
(1987)
Information and Software Technology
, vol.29
, Issue.5
, pp. 235-241
-
-
Card, D.N.1
Clark, T.L.2
Berg, R.A.3
-
10
-
-
84948203452
-
-
working paper 16/93, Department of Information Systems, Monash University
-
Carroll, J. and Rouse, A. (1993), A Critical Assessment of the Potential Value of TQM for Information Systems Quality, working paper 16/93, Department of Information Systems, Monash University.
-
(1993)
A Critical Assessment of the Potential Value of TQM for Information Systems Quality
-
-
Carroll, J.1
Rouse, A.2
-
11
-
-
0027676841
-
Editorial
-
October
-
Constantine, L.L. and Lockwood, L.A.D. (1993), “Editorial”, Communications of the ACM, Vol. 36 No. 10, October, p.32.
-
(1993)
Communications of the ACM
, vol.36
, Issue.10
, pp. 32
-
-
Constantine, L.L.1
Lockwood, L.A.D.2
-
13
-
-
84948188919
-
Maturity from the user's point of view
-
Curtis, B. (1993), “Maturity from the user's point of view”, IEEE Software, Vol. 10 No. 4, pp. 89-90.
-
(1993)
IEEE Software
, vol.10
, Issue.4
, pp. 89-90
-
-
Curtis, B.1
-
14
-
-
0024105910
-
A field study of the software design process for large systems
-
November
-
Curtis, B., Krasner, H. and Iscoe, N. (1988), “A field study of the software design process for large systems”, Communications of the ACM, Vol. 31 No. 11, November, pp. 1268-87.
-
(1988)
Communications of the ACM
, vol.31
, Issue.11
, pp. 1268-1287
-
-
Curtis, B.1
Krasner, H.2
Iscoe, N.3
-
15
-
-
0002481047
-
The new industrial engineering: information technology and business process redesign
-
Summer
-
Davenport, T.H. and Short, J.E. (1990), “The new industrial engineering: information technology and business process redesign”, Sloan Management Review, Summer, pp. 11-27.
-
(1990)
Sloan Management Review
, pp. 11-27
-
-
Davenport, T.H.1
Short, J.E.2
-
16
-
-
0010612318
-
Management theory and total quality: improving research and practice through theory development
-
July
-
Dean, J.W. and Bowen, D.E. (1994), “Management theory and total quality: improving research and practice through theory development”, Academy of Management Review, Vol. 19 No. 3, July, pp. 392-418.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 392-418
-
-
Dean, J.W.1
Bowen, D.E.2
-
17
-
-
0003869358
-
-
MIT Center for Advanced Engineering Study, Cambridge, MA
-
Deming, W.E. (1982), Quality, Productivity, and Competitive Position, MIT Center for Advanced Engineering Study, Cambridge, MA.
-
(1982)
Quality, Productivity, and Competitive Position
-
-
Deming, W.E.1
-
18
-
-
0003964033
-
-
MIT Center for Advanced Engineering Study, Cambridge, MA
-
Deming, W.E. (1986), Out of the Crisis, MIT Center for Advanced Engineering Study, Cambridge, MA.
-
(1986)
Out of the Crisis
-
-
Deming, W.E.1
-
19
-
-
84976660775
-
Editorial
-
January
-
Denning, P.J. (1992), “Editorial”, Communications of the ACM, Vol. 35 No. 1, January, pp. 13-15.
-
(1992)
Communications of the ACM
, vol.35
, Issue.1
, pp. 13-15
-
-
Denning, P.J.1
-
20
-
-
33748696414
-
Process improvement and the corporate balance sheet
-
July
-
Dion, R. (1993), “Process improvement and the corporate balance sheet”, IEEE Software, Vol. 10 No. 4, July, pp. 28-35.
-
(1993)
IEEE Software
, vol.10
, Issue.4
, pp. 28-35
-
-
Dion, R.1
-
21
-
-
84948207085
-
TQM in IS: defining user expectations
-
May
-
Douglass, D.P. and Walsh, L. (1993), “TQM in IS: defining user expectations”, I/S Analyzer, Vol. 31 No. 5, May, pp. 1-13.
-
(1993)
I/S Analyzer
, vol.31
, Issue.5
, pp. 1-13
-
-
Douglass, D.P.1
Walsh, L.2
-
22
-
-
84948213111
-
Editorial
-
August
-
Dromey, R.G. (1993), “Editorial”, The Australian Computer Journal, Vol. 25 No. 3, August, p.93.
-
(1993)
The Australian Computer Journal
, vol.25
, Issue.3
, pp. 93
-
-
Dromey, R.G.1
-
23
-
-
0003160596
-
The collective resource approach to systems design
-
in Bjerknes, G., Ehn, P. and Kyng, M. (Eds), Avebury, Aldershot
-
Ehn, P. and Kyng, M. (1987), “The collective resource approach to systems design”, in Bjerknes, G., Ehn, P. and Kyng, M. (Eds), Computers and Democracy: A Scandinavian Challenge, Avebury, Aldershot.
-
(1987)
Computers and Democracy: A Scandinavian Challenge
-
-
Ehn, P.1
Kyng, M.2
-
24
-
-
0027668521
-
Quality function deployment: a tool to improve software quality
-
September
-
Erikkson, I. and McFadden, F. (1993), “Quality function deployment: a tool to improve software quality”, Information and Software Technology, Vol. 35 No. 9, September, pp. 491-8.
-
(1993)
Information and Software Technology
, vol.35
, Issue.9
, pp. 491-498
-
-
Erikkson, I.1
McFadden, F.2
-
25
-
-
0028407455
-
Improving the odds of TQM's success
-
April
-
Eskildson, L. (1994), “Improving the odds of TQM's success”, Quality Progress, Vol. 27 No. 4, April, pp. 1-63.
-
(1994)
Quality Progress
, vol.27
, Issue.4
, pp. 1-63
-
-
Eskildson, L.1
-
26
-
-
0017292244
-
Design and code inspections to reduce errors in program development
-
Fagan, M.E. (1976), “Design and code inspections to reduce errors in program development”, IBM Systems Journal, Vol. 15 No. 3, pp. 219-48.
-
(1976)
IBM Systems Journal
, vol.15
, Issue.3
, pp. 219-248
-
-
Fagan, M.E.1
-
27
-
-
0004268974
-
-
3rd ed., McGraw-Hill, New York, NY
-
Feigenbaum, A.V. (1983), Total Quality Control, 3rd ed., McGraw-Hill, New York, NY.
-
(1983)
Total Quality Control
-
-
Feigenbaum, A.V.1
-
28
-
-
0028464552
-
Science and substance: a challenge to software engineers
-
July
-
Fenton, N., Pfleeger, S.L. and Glass, R.L. (1994), “Science and substance: a challenge to software engineers”, IEEE Software, Vol. 11 No. 4, July, pp. 86-95.
-
(1994)
IEEE Software
, vol.11
, Issue.4
, pp. 86-95
-
-
Fenton, N.1
Pfleeger, S.L.2
Glass, R.L.3
-
29
-
-
84948209734
-
Improving information system efficiency through statistical process control
-
Spring
-
Gilbert, K.C., Reeve, J.M. and Wannemacher, R.A. (1990), “Improving information system efficiency through statistical process control”, Journal of Information Systems Management, Spring, pp. 8-14.
-
(1990)
Journal of Information Systems Management
, pp. 8-14
-
-
Gilbert, K.C.1
Reeve, J.M.2
Wannemacher, R.A.3
-
31
-
-
84976805058
-
Practical results from measuring software quality
-
November
-
Grady, R.B. (1993), “Practical results from measuring software quality”, Communications of the ACM, Vol. 36 No. 11, November, pp. 62-8.
-
(1993)
Communications of the ACM
, vol.36
, Issue.11
, pp. 62-68
-
-
Grady, R.B.1
-
32
-
-
0000040371
-
TQM's challenge to management theory and practice
-
Winter
-
Grant, R.M., Shani, R. and Krishnan, R. (1994), “TQM's challenge to management theory and practice”, Sloan Management Review, Vol. 35 No. 2, Winter, pp. 25-35.
-
(1994)
Sloan Management Review
, vol.35
, Issue.2
, pp. 25-35
-
-
Grant, R.M.1
Shani, R.2
Krishnan, R.3
-
33
-
-
0003699807
-
-
(Eds), Erlbaum, Hillsdale, NJ
-
Greenbaum, J. and Kyng, M. (Eds) (1991), Design at Work: Cooperative Design of Computer Systems, Erlbaum, Hillsdale, NJ.
-
(1991)
Design at Work: Cooperative Design of Computer Systems
-
-
Greenbaum, J.1
Kyng, M.2
-
34
-
-
84948203355
-
Process assessment and process improvement - the need to standardise?
-
in Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (Eds), Computational Mechanics Publications, Southampton
-
Grey, E.M. and Hunter, R.B. (1993), “Process assessment and process improvement - the need to standardise?”, in Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (Eds), Software Quality Management, Computational Mechanics Publications, Southampton.
-
(1993)
Software Quality Management
-
-
Grey, E.M.1
Hunter, R.B.2
-
35
-
-
0001167750
-
Reengineering work: don't automate, obliterate
-
July-August
-
Hammer, M. (1990), “Reengineering work: don't automate, obliterate”, Harvard Business Review, July-August, pp. 104-9.
-
(1990)
Harvard Business Review
, pp. 104-109
-
-
Hammer, M.1
-
36
-
-
0001772263
-
The house of quality
-
May-June
-
Hauser, J.R. and Clausing, D. (1988), “The house of quality”, Harvard Business Review, Vol. 66 No. 3, May-June, pp. 63-73.
-
(1988)
Harvard Business Review
, vol.66
, Issue.3
, pp. 63-73
-
-
Hauser, J.R.1
Clausing, D.2
-
37
-
-
11544297166
-
Where's the return on process improvement?
-
July
-
Hersh, A. (1993), “Where's the return on process improvement?”, IEEE Software, Vol. 10 No. 4, July, p.12.
-
(1993)
IEEE Software
, vol.10
, Issue.4
, pp. 12
-
-
Hersh, A.1
-
38
-
-
84948195852
-
A sustainable TQM programme
-
in Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (Eds), Computational Mechanics Publications, Southampton
-
Hewson, M. (1993), “A sustainable TQM programme”, in Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (Eds), Software Quality Management, Computational Mechanics Publications, Southampton, pp. 85-93.
-
(1993)
Software Quality Management
, pp. 85-93
-
-
Hewson, M.1
-
39
-
-
84948203011
-
Quality management in action: a Swiss case study
-
Hofmann, H.F. and Geiger, J. (1995), “Quality management in action: a Swiss case study”, Information Technology & People, Vol. 8 No. 1, pp. 35-53.
-
(1995)
Information Technology & People
, vol.8
, Issue.1
, pp. 35-53
-
-
Hofmann, H.F.1
Geiger, J.2
-
40
-
-
0027685092
-
Making customer-centered work for teams
-
October
-
Holtzblatt, K. and Beyer, H. (1993), “Making customer-centered work for teams”, Communications of the ACM, Vol. 36 No. 10, October, pp. 93-103.
-
(1993)
Communications of the ACM
, vol.36
, Issue.10
, pp. 93-103
-
-
Holtzblatt, K.1
Beyer, H.2
-
42
-
-
84948205972
-
Software quality management
-
in Thayer R.H. and McGettrick, A.D. (Eds), IEEE Computer Society Press, Los Alamitos, CA
-
Hunter, R.B. and Rae, A.K. (1993),”Software quality management”, in Thayer R.H. and McGettrick, A.D. (Eds), Software Engineering: A European Perspective, IEEE Computer Society Press, Los Alamitos, CA, pp. 409-16.
-
(1993)
Software Engineering: A European Perspective
, pp. 409-416
-
-
Hunter, R.B.1
Rae, A.K.2
-
44
-
-
0028570130
-
Establishing measurement for software quality improvement
-
in Glasson, B.C., Hawryszkiewycz, I., Underwood, B.A. and Weber, R.A. (Eds), Proceedings of the IFIP TC8 Open Conference on Business Process Re-engineering
-
Jeffery, R., Basili, V. and Berry, M. (1994), “Establishing measurement for software quality improvement”, in Glasson, B.C., Hawryszkiewycz, I., Underwood, B.A. and Weber, R.A. (Eds), Business Process Re-engineering: Information Systems Opportunities and Challenges, Proceedings of the IFIP TC8 Open Conference on Business Process Re-engineering.
-
(1994)
Business Process Re-engineering: Information Systems Opportunities and Challenges
-
-
Jeffery, R.1
Basili, V.2
Berry, M.3
-
45
-
-
0010834817
-
Basic concepts
-
in Juran, J.M., Gryna, F.M. and Bingham, F.M. (Eds), 3rd ed., McGraw-Hill, New York, NY
-
Juran, J.M. (1979), “Basic concepts”, in Juran, J.M., Gryna, F.M. and Bingham, F.M. (Eds), Quality Control Handbook, 3rd ed., McGraw-Hill, New York, NY.
-
(1979)
Quality Control Handbook
-
-
Juran, J.M.1
-
46
-
-
0028192804
-
Software quality: an overview from the perspective of total quality management
-
Kan, S.H., Basili, V.R. and Shapiro, L.N. (1994), Software quality: an overview from the perspective of total quality management”, IBM Systems Journal, Vol. 33 No. 1, pp. 4-19.
-
(1994)
IBM Systems Journal
, vol.33
, Issue.1
, pp. 4-19
-
-
Kan, S.H.1
Basili, V.R.2
Shapiro, L.N.3
-
47
-
-
0039501476
-
Concepts and definitions of software quality
-
McCall, J.A., Richards, P.K. and Walters, G.F. (1977), “Concepts and definitions of software quality”, Factors in Software Quality, NTIS, Vol. 1.
-
(1977)
Factors in Software Quality, NTIS
, vol.1
-
-
McCall, J.A.1
Richards, P.K.2
Walters, G.F.3
-
49
-
-
0011110272
-
Are information systems a barrier to total quality management?
-
September
-
Mathieson, K. and Wharton, T.J. (1993), “Are information systems a barrier to total quality management?”, Journal of Systems Management, Vol. 44 No. 9, September, pp. 34-8.
-
(1993)
Journal of Systems Management
, vol.44
, Issue.9
, pp. 34-38
-
-
Mathieson, K.1
Wharton, T.J.2
-
50
-
-
0027600434
-
When times get tough, what happens to TQM?
-
May
-
Niven, D. (1993), “When times get tough, what happens to TQM?”, Harvard Business Review, Vol. 77 No. 3, May, pp. 20-34.
-
(1993)
Harvard Business Review
, vol.77
, Issue.3
, pp. 20-34
-
-
Niven, D.1
-
51
-
-
0003562445
-
-
(Eds), Erlbaum, Hillsdale, NJ
-
Norman, D.A. and Draper, S.W. (Eds) (1986), User Centered System Design, Erlbaum, Hillsdale, NJ.
-
(1986)
User Centered System Design
-
-
Norman, D.A.1
Draper, S.W.2
-
53
-
-
84948217437
-
-
Proceedings of the 2nd International Conference of Total Quality Management, IFS Ltd/Springer-Verlag, London
-
Oakland, J.S. (1989), “TQM-the new way to manage”, Proceedings of the 2nd International Conference of Total Quality Management, IFS Ltd/Springer-Verlag, London, pp. 4-17.
-
(1989)
TQM-the new way to manage
, pp. 4-17
-
-
Oakland, J.S.1
-
54
-
-
3543090752
-
Beyond systems - the politics of managing in a TQM environment
-
Winter
-
Patten, T.H. (1991), “Beyond systems - the politics of managing in a TQM environment”, National Productivity Review, Winter, pp. 9-19.
-
(1991)
National Productivity Review
, pp. 9-19
-
-
Patten, T.H.1
-
55
-
-
84946968040
-
Capability maturity model, Version 1.1
-
July
-
Paulk, M.C., Curtis, B. and Chrissis, M.B. (1993), “Capability maturity model, Version 1.1”, IEEE Software, Vol. 10 No. 4, July, pp. 18-27.
-
(1993)
IEEE Software
, vol.10
, Issue.4
, pp. 18-27
-
-
Paulk, M.C.1
Curtis, B.2
Chrissis, M.B.3
-
56
-
-
0027634073
-
TQM in software development organization
-
July
-
Powers, J. (1993), “TQM in software development organization”, Quality Progress, Vol. 26 No. 7, July, pp. 79-80.
-
(1993)
Quality Progress
, vol.26
, Issue.7
, pp. 79-80
-
-
Powers, J.1
-
57
-
-
21144459769
-
Human factors in Quality Assurance
-
Summer
-
Prince, E. (1993), “Human factors in Quality Assurance”, Information Systems Management, Vol. 10 No. 3, Summer, pp. 78-80.
-
(1993)
Information Systems Management
, vol.10
, Issue.3
, pp. 78-80
-
-
Prince, E.1
-
58
-
-
0026122327
-
Trends in measurement, estimation, and control
-
March
-
Putnam, L.H. (1991), “Trends in measurement, estimation, and control”, IEEE Software, Vol. 8 No. 3, March, pp. 105-7.
-
(1991)
IEEE Software
, vol.8
, Issue.3
, pp. 105-107
-
-
Putnam, L.H.1
-
59
-
-
0025236126
-
Considering quality in the management of software-based development projects
-
January-February
-
Redmill, F.J. (1990), “Considering quality in the management of software-based development projects”, Information and Software Technology, Vol. 32 No. 1, January-February, pp. 18-22.
-
(1990)
Information and Software Technology
, vol.32
, Issue.1
, pp. 18-22
-
-
Redmill, F.J.1
-
60
-
-
1842644917
-
TQM in system development: a paradigm without a sound foundation
-
May
-
Rowe, J.M. and Neal, R.D. (1993), “TQM in system development: a paradigm without a sound foundation”, Journal of Systems Management, May, pp. 12-16.
-
(1993)
Journal of Systems Management
, pp. 12-16
-
-
Rowe, J.M.1
Neal, R.D.2
-
61
-
-
0041112842
-
Using a capability evaluation to select a contractor
-
July
-
Rugg, D. (1993), “Using a capability evaluation to select a contractor”, IEEE Software, Vol. 10 No. 4, July, pp. 36-45.
-
(1993)
IEEE Software
, vol.10
, Issue.4
, pp. 36-45
-
-
Rugg, D.1
-
63
-
-
0025422469
-
Early life-cycle metrics and software quality models
-
May
-
Shepperd, M. (1990), “Early life-cycle metrics and software quality models”, Information and Software Technology, May.
-
(1990)
Information and Software Technology
-
-
Shepperd, M.1
-
64
-
-
0011657416
-
The new quality landscape: total quality management
-
November
-
Tobin, L.M. (1990), “The new quality landscape: total quality management”, Journal of Systems Management, Vol. 41 No. 11, November, pp. 10-14.
-
(1990)
Journal of Systems Management
, vol.41
, Issue.11
, pp. 10-14
-
-
Tobin, L.M.1
-
65
-
-
0027309776
-
Measurement: the key to application development quality
-
Walrad, C. and Moss, E. (1993), “Measurement: the key to application development quality”, IBM Systems Journal, Vol. 32 No. 3, pp. 445-60.
-
(1993)
IBM Systems Journal
, vol.32
, Issue.3
, pp. 445-460
-
-
Walrad, C.1
Moss, E.2
-
66
-
-
0011650663
-
-
Wiley & Sons, New York, NY
-
Wood, J. and Silver, D. (1989), Joint Application Design, Wiley & Sons, New York, NY.
-
(1989)
Joint Application Design
-
-
Wood, J.1
Silver, D.2
-
68
-
-
0027677456
-
TQM for technical teams
-
October
-
Zultner, R.E. (1993), “TQM for technical teams”, Communications of the ACM, Vol. 36 No. 10, October, pp. 79-91.
-
(1993)
Communications of the ACM
, vol.36
, Issue.10
, pp. 79-91
-
-
Zultner, R.E.1
|