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Volumn 16, Issue 4-6, 1998, Pages 584-593

TQM implementation barriers in academe: a framework for further investigation

Author keywords

systems perspective; TQM; TQM benefits

Indexed keywords

ECONOMICS; EDUCATION; PHILOSOPHICAL ASPECTS; SOCIETIES AND INSTITUTIONS; SYSTEMS ANALYSIS;

EID: 0031641660     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/ijtm.1998.002682     Document Type: Article
Times cited : (9)

References (11)
  • 2
    • 0026485944 scopus 로고
    • Customer focus helps utility see the light
    • Evelyn, John J. and DeCarlo, Neil J. (1992) ‘Customer focus helps utility see the light’, The Journal of Business Strategy, January/February, pp.8–12.
    • (1992) The Journal of Business Strategy , vol.January/February , pp. 8-12
    • Evelyn, J.J.1    DeCarlo, N.J.2
  • 3
    • 0345835469 scopus 로고
    • Total quality enhances education of US army engineers
    • Higgins, Ronald, C. and Johnson, Michael L. (1991) ‘Total quality enhances education of US army engineers’, National Productivity Review, Winter, pp.41–49.
    • (1991) National Productivity Review , vol.Winter , pp. 41-49
    • Higgins, R.C.1    Johnson, M.L.2
  • 4
    • 0042524249 scopus 로고
    • Implementing TQM in a hospital
    • Matherly, Laura L. and Lasater, H. Alan (1992) ‘Implementing TQM in a hospital’, Quality Progress, April, pp.81–84.
    • (1992) Quality Progress , vol.April , pp. 81-84
    • Matherly, L.L.1    Alan, L.H.2
  • 5
    • 3543090752 scopus 로고
    • Beyond systems – The politics of managing in a TQM environment
    • Patten, Thomas H. Jr. (1991/1992) ‘Beyond systems – The politics of managing in a TQM environment’, National Productivity Review, Winter, pp.9–18.
    • (1991) National Productivity Review , vol.Winter , pp. 9-18
    • Patten, T.H.1
  • 10
    • 84956058047 scopus 로고    scopus 로고
    • Total quality management and firms’ responsiveness
    • forthcoming (1996)
    • Youssef, Mohamed A. (1996) ‘Total quality management and firms’ responsiveness’, forthcoming (1996) In International Journal of Total Quality Management, Vol. 6, No. 2.
    • (1996) In International Journal of Total Quality Management , vol.6 , Issue.2
    • Youssef, M.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.