Willingness to pay in negative restaurant service encounters

International Journal of Hospitality Management

Volumn 65, Issue , 2017, Pages 11-19

  Sukhu, Anupama ^a   Bilgihan, Anil ^b   Seo, Soobin ^c  

^a UNIVERSITY OF NEW HAMPSHIRE   (United States)

^b FLORIDA ATLANTIC UNIVERSITY   (United States)

^c OHIO STATE UNIVERSITY   (United States)

Author keywords

Ambiance; Food quality; Service encounter; Service quality; Value; Willingness to pay

Indexed keywords

EID: 85020226103     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2017.05.006     Document Type: Article

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