메뉴 건너뛰기




Volumn 60, Issue , 2016, Pages 1-22

Tourism workforce research: A review, taxonomy and agenda

Author keywords

Employee; HRM; Labour labor; Macro meso micro; Workforce

Indexed keywords


EID: 84971324104     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annals.2016.04.003     Document Type: Article
Times cited : (210)

References (133)
  • 1
    • 77952532085 scopus 로고    scopus 로고
    • The value of intimacy: Negotiating commercial relationships in lifestyle entrepreneurship
    • Andersson Cederholm E., Hultman J. The value of intimacy: Negotiating commercial relationships in lifestyle entrepreneurship. Scandinavian Journal of Hospitality and Tourism 2010, 10(1):16-32.
    • (2010) Scandinavian Journal of Hospitality and Tourism , vol.10 , Issue.1 , pp. 16-32
    • Andersson Cederholm, E.1    Hultman, J.2
  • 2
    • 2442665691 scopus 로고    scopus 로고
    • The tourism workforce and policy: Exploring the assumptions using Crete as the case study
    • Andriotis K., Vaughan D.R. The tourism workforce and policy: Exploring the assumptions using Crete as the case study. Current Issues in Tourism 2004, 7(1):66-87.
    • (2004) Current Issues in Tourism , vol.7 , Issue.1 , pp. 66-87
    • Andriotis, K.1    Vaughan, D.R.2
  • 3
    • 77952886261 scopus 로고    scopus 로고
    • Network science: A review focused on tourism
    • Baggio R., Scott N., Cooper C. Network science: A review focused on tourism. Annals of Tourism Research 2010, 37(3):802-827.
    • (2010) Annals of Tourism Research , vol.37 , Issue.3 , pp. 802-827
    • Baggio, R.1    Scott, N.2    Cooper, C.3
  • 4
    • 84891603143 scopus 로고    scopus 로고
    • Building a resilient and sustainable workforce in aged care
    • Baldwin R. Building a resilient and sustainable workforce in aged care. Contemporary Nursing 2013, 45(1):7-9.
    • (2013) Contemporary Nursing , vol.45 , Issue.1 , pp. 7-9
    • Baldwin, R.1
  • 6
    • 34250803275 scopus 로고    scopus 로고
    • Human resources in tourism: Still waiting for change
    • Baum T. Human resources in tourism: Still waiting for change. Tourism Management 2007, 28(6):1383-1399.
    • (2007) Tourism Management , vol.28 , Issue.6 , pp. 1383-1399
    • Baum, T.1
  • 9
    • 84923186365 scopus 로고    scopus 로고
    • Human resources in tourism: Still waiting for change? - A 2015 reprise
    • Baum T. Human resources in tourism: Still waiting for change? - A 2015 reprise. Tourism Management 2015, 50:204-2012.
    • (2015) Tourism Management , vol.50 , pp. 204-2012
    • Baum, T.1
  • 10
    • 41549111434 scopus 로고    scopus 로고
    • HRD in tourism: A role for government?
    • Baum T., Szivas E. HRD in tourism: A role for government?. Tourism Management 2008, 29(4):783-794.
    • (2008) Tourism Management , vol.29 , Issue.4 , pp. 783-794
    • Baum, T.1    Szivas, E.2
  • 11
    • 78650301202 scopus 로고    scopus 로고
    • Employment of the workforce with disabilities in the hospitality industry
    • Bengisu M., Balta S. Employment of the workforce with disabilities in the hospitality industry. Journal of Sustainable Tourism 2011, 19(1):35-57.
    • (2011) Journal of Sustainable Tourism , vol.19 , Issue.1 , pp. 35-57
    • Bengisu, M.1    Balta, S.2
  • 14
    • 79961232415 scopus 로고    scopus 로고
    • International hotel chains and environmental protection: an analysis of Hilton's we care! programme (Europe, 2006-2008)
    • Bohdanowicz P., Zientara P., Novotna E. International hotel chains and environmental protection: an analysis of Hilton's we care! programme (Europe, 2006-2008). Journal of Sustainable Tourism 2011, 19(7):797-816.
    • (2011) Journal of Sustainable Tourism , vol.19 , Issue.7 , pp. 797-816
    • Bohdanowicz, P.1    Zientara, P.2    Novotna, E.3
  • 15
    • 34548185708 scopus 로고    scopus 로고
    • An empirical investigation of corporate entrepreneurship intensity in the casual dining sector
    • Brizek M.G., Khan M.A. An empirical investigation of corporate entrepreneurship intensity in the casual dining sector. International Journal of Hospitality Management 2007, 26(4):871-885.
    • (2007) International Journal of Hospitality Management , vol.26 , Issue.4 , pp. 871-885
    • Brizek, M.G.1    Khan, M.A.2
  • 16
    • 19644371508 scopus 로고    scopus 로고
    • Hard-skills, soft-skills: undervaluing hospitality's 'service with a smile'
    • Burns P.M. Hard-skills, soft-skills: undervaluing hospitality's 'service with a smile'. Progress in Tourism and Hospitality Research 1997, 3(3):239-248.
    • (1997) Progress in Tourism and Hospitality Research , vol.3 , Issue.3 , pp. 239-248
    • Burns, P.M.1
  • 18
    • 77954535226 scopus 로고    scopus 로고
    • Does workplace fun matter? Developing a useable typology of workplace fun in a qualitative study
    • Chan S.C. Does workplace fun matter? Developing a useable typology of workplace fun in a qualitative study. International Journal of Hospitality Management 2010, 29(4):720-728.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.4 , pp. 720-728
    • Chan, S.C.1
  • 19
    • 84856495546 scopus 로고    scopus 로고
    • Investigating the antecedents and consequences of burnout and isolation among flight attendants
    • Chen C.F., Kao Y.L. Investigating the antecedents and consequences of burnout and isolation among flight attendants. Tourism Management 2012, 33(4):868-874.
    • (2012) Tourism Management , vol.33 , Issue.4 , pp. 868-874
    • Chen, C.F.1    Kao, Y.L.2
  • 21
    • 81155152490 scopus 로고    scopus 로고
    • Relocating empowerment as a management concept for asia
    • Cheung C., Baum T., Wong A. Relocating empowerment as a management concept for asia. Journal of Business Research 2012, 65(1):36-41.
    • (2012) Journal of Business Research , vol.65 , Issue.1 , pp. 36-41
    • Cheung, C.1    Baum, T.2    Wong, A.3
  • 22
    • 59749103861 scopus 로고    scopus 로고
    • Employee satisfaction, customer satisfaction, and financial performance: An empirical examination
    • Chi C.G., Gursoy D. Employee satisfaction, customer satisfaction, and financial performance: An empirical examination. International Journal of Hospitality Management 2009, 28(2):245-253.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.2 , pp. 245-253
    • Chi, C.G.1    Gursoy, D.2
  • 23
    • 33746336244 scopus 로고    scopus 로고
    • Development and validation of the hospitality emotional labor scale
    • Chu K.H.L., Murrmann S.K. Development and validation of the hospitality emotional labor scale. Tourism Management 2006, 27(6):1181-1191.
    • (2006) Tourism Management , vol.27 , Issue.6 , pp. 1181-1191
    • Chu, K.H.L.1    Murrmann, S.K.2
  • 24
    • 79953733648 scopus 로고    scopus 로고
    • Lifestyle travellers: Backpacking as a way of life
    • Cohen S.A. Lifestyle travellers: Backpacking as a way of life. Annals of Tourism Research 2011, 38(4):1535-1555.
    • (2011) Annals of Tourism Research , vol.38 , Issue.4 , pp. 1535-1555
    • Cohen, S.A.1
  • 25
    • 62349130256 scopus 로고    scopus 로고
    • A decade of transformation of HRM in China: A review of literature and suggestions for future studies
    • Cooke F.L. A decade of transformation of HRM in China: A review of literature and suggestions for future studies. Asia Pacific Journal of Human Resources 2009, 47(1):6-40.
    • (2009) Asia Pacific Journal of Human Resources , vol.47 , Issue.1 , pp. 6-40
    • Cooke, F.L.1
  • 26
    • 84992816427 scopus 로고    scopus 로고
    • A meta-review of the management development literature
    • Cullen J., Turnbull S. A meta-review of the management development literature. Human Resource Development Review 2005, 4(3):335-355.
    • (2005) Human Resource Development Review , vol.4 , Issue.3 , pp. 335-355
    • Cullen, J.1    Turnbull, S.2
  • 29
    • 84879810845 scopus 로고    scopus 로고
    • Editors' comments: Styles of theorizing and the social organization of knowledge
    • Dellbridge R., Fiss P. Editors' comments: Styles of theorizing and the social organization of knowledge. Academy of Management Review 2013, 38(3):325-331.
    • (2013) Academy of Management Review , vol.38 , Issue.3 , pp. 325-331
    • Dellbridge, R.1    Fiss, P.2
  • 30
    • 79960316415 scopus 로고    scopus 로고
    • Planning and developing tourism within a public sector quagmire: Lessons from and for small countries
    • Devine A., Devine F. Planning and developing tourism within a public sector quagmire: Lessons from and for small countries. Tourism Management 2011, 32:1253-1261.
    • (2011) Tourism Management , vol.32 , pp. 1253-1261
    • Devine, A.1    Devine, F.2
  • 31
    • 84872573775 scopus 로고    scopus 로고
    • The mobilities of hospitality work: an exploration of issues and debates
    • Duncan T., Scott D., Baum T. The mobilities of hospitality work: an exploration of issues and debates. Annals of Tourism Research 2013, 41(4):1-19.
    • (2013) Annals of Tourism Research , vol.41 , Issue.4 , pp. 1-19
    • Duncan, T.1    Scott, D.2    Baum, T.3
  • 34
    • 84971331235 scopus 로고    scopus 로고
    • Child labor in the tourism industry
    • Edralin D. Child labor in the tourism industry. Notes on Business Education 2002, 5(2):1-6.
    • (2002) Notes on Business Education , vol.5 , Issue.2 , pp. 1-6
    • Edralin, D.1
  • 36
    • 84887416615 scopus 로고    scopus 로고
    • Recent developments and future prospects on sustainable human resource management: Introduction to the special issue
    • Ehnert I., Harry W. Recent developments and future prospects on sustainable human resource management: Introduction to the special issue. Management Revue 2012, 23(3):221-238.
    • (2012) Management Revue , vol.23 , Issue.3 , pp. 221-238
    • Ehnert, I.1    Harry, W.2
  • 37
    • 0035315011 scopus 로고    scopus 로고
    • What keeps you up at night? Key issues of concern for lodging managers
    • Enz C.A. What keeps you up at night? Key issues of concern for lodging managers. Cornell Hotel and Restaurant Administration Quarterly 2001, 42(2):38-45.
    • (2001) Cornell Hotel and Restaurant Administration Quarterly , vol.42 , Issue.2 , pp. 38-45
    • Enz, C.A.1
  • 38
    • 70449779352 scopus 로고    scopus 로고
    • Human resource management: A troubling issue for the global hotel industry
    • Enz C.A. Human resource management: A troubling issue for the global hotel industry. Cornell Hospitality Quarterly 2009, 50(4):578-583.
    • (2009) Cornell Hospitality Quarterly , vol.50 , Issue.4 , pp. 578-583
    • Enz, C.A.1
  • 41
    • 67649365454 scopus 로고    scopus 로고
    • Meso-modeling of leadership: Following James G. (Jerry) Hunt's lead in integrating micro-and macro-perspectives of leadership
    • Gardner W.L., Cogliser C.C. Meso-modeling of leadership: Following James G. (Jerry) Hunt's lead in integrating micro-and macro-perspectives of leadership. The Leadership Quarterly 2009, 20(4):493-500.
    • (2009) The Leadership Quarterly , vol.20 , Issue.4 , pp. 493-500
    • Gardner, W.L.1    Cogliser, C.C.2
  • 42
    • 33847641333 scopus 로고    scopus 로고
    • Belizean women and tourism work: Opportunity or impediment?
    • Gentry K.M. Belizean women and tourism work: Opportunity or impediment?. Annals of Tourism Research 2007, 34(2):477-496.
    • (2007) Annals of Tourism Research , vol.34 , Issue.2 , pp. 477-496
    • Gentry, K.M.1
  • 43
    • 14544269869 scopus 로고    scopus 로고
    • Family business in tourism: State of the art
    • Getz D., Carlsen J. Family business in tourism: State of the art. Annals of Tourism Research 2005, 32(1):237-258.
    • (2005) Annals of Tourism Research , vol.32 , Issue.1 , pp. 237-258
    • Getz, D.1    Carlsen, J.2
  • 45
    • 35548963875 scopus 로고    scopus 로고
    • Cruising in the 21st century: Who works while others play?
    • Gibson P. Cruising in the 21st century: Who works while others play?. International Journal of Hospitality Management 2008, 27(1):42-52.
    • (2008) International Journal of Hospitality Management , vol.27 , Issue.1 , pp. 42-52
    • Gibson, P.1
  • 46
    • 33747162530 scopus 로고    scopus 로고
    • The role of practice nurses in an integrated model of cardiovascular disease management in Australian general practice
    • Halcomb E.J., Davidson P.M. The role of practice nurses in an integrated model of cardiovascular disease management in Australian general practice. Australian Journal of Primary Health 2006, 12(2):34-44.
    • (2006) Australian Journal of Primary Health , vol.12 , Issue.2 , pp. 34-44
    • Halcomb, E.J.1    Davidson, P.M.2
  • 47
    • 78649864591 scopus 로고    scopus 로고
    • Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism
    • Hall C.M. Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism. Tourism Management 2011, 32(1):16-27.
    • (2011) Tourism Management , vol.32 , Issue.1 , pp. 16-27
    • Hall, C.M.1
  • 48
    • 84874485286 scopus 로고    scopus 로고
    • Meta-analytic review of employee turnover as a predictor of firm performance
    • Hancock J., Allen D., Bosco F., McDaniel K., Pierce C. Meta-analytic review of employee turnover as a predictor of firm performance. Journal of Management 2013, 39(3):573-603.
    • (2013) Journal of Management , vol.39 , Issue.3 , pp. 573-603
    • Hancock, J.1    Allen, D.2    Bosco, F.3    McDaniel, K.4    Pierce, C.5
  • 49
    • 84859974667 scopus 로고    scopus 로고
    • 'Ripping off' tourists: An empirical evaluation of tourists' perceptions and service worker (mis)behavior
    • Harris L.C. 'Ripping off' tourists: An empirical evaluation of tourists' perceptions and service worker (mis)behavior. Annals of Tourism Research 2012, 39(2):1070-1093.
    • (2012) Annals of Tourism Research , vol.39 , Issue.2 , pp. 1070-1093
    • Harris, L.C.1
  • 50
    • 84860003443 scopus 로고    scopus 로고
    • The Hotel Bauen's challenge to cannibalizing capitalism
    • Higgins-Desbiolles F. The Hotel Bauen's challenge to cannibalizing capitalism. Annals of Tourism Research 2012, 39(2):620-640.
    • (2012) Annals of Tourism Research , vol.39 , Issue.2 , pp. 620-640
    • Higgins-Desbiolles, F.1
  • 53
    • 80052645762 scopus 로고    scopus 로고
    • Polish migrant workers in the UK hospitality industry: Profiles, work experience and methods for accessing employment
    • Janta H. Polish migrant workers in the UK hospitality industry: Profiles, work experience and methods for accessing employment. International Journal of Contemporary Hospitality Management 2011, 23(6):803-819.
    • (2011) International Journal of Contemporary Hospitality Management , vol.23 , Issue.6 , pp. 803-819
    • Janta, H.1
  • 55
    • 62249208072 scopus 로고    scopus 로고
    • Polish migrant labor in the hospitality workforce: Implications for recruitment and retention
    • Janta H., Ladkin A. Polish migrant labor in the hospitality workforce: Implications for recruitment and retention. Tourism Culture & Communication 2009, 9(1-2):5-15.
    • (2009) Tourism Culture & Communication , vol.9 , Issue.1-2 , pp. 5-15
    • Janta, H.1    Ladkin, A.2
  • 56
    • 79955483616 scopus 로고    scopus 로고
    • Employment experiences of Polish migrant workers in the UK hospitality sector
    • Janta H., Ladkin A., Brown L., Lugosi P. Employment experiences of Polish migrant workers in the UK hospitality sector. Tourism Management 2011, 32(5):1006-1019.
    • (2011) Tourism Management , vol.32 , Issue.5 , pp. 1006-1019
    • Janta, H.1    Ladkin, A.2    Brown, L.3    Lugosi, P.4
  • 57
    • 84874435298 scopus 로고    scopus 로고
    • Tourists for hire: International working holidaymakers in a work based destination in regional Australia
    • Jarvis J., Peel V. Tourists for hire: International working holidaymakers in a work based destination in regional Australia. Tourism Management 2013, 37:114-124.
    • (2013) Tourism Management , vol.37 , pp. 114-124
    • Jarvis, J.1    Peel, V.2
  • 58
    • 31144437649 scopus 로고    scopus 로고
    • Globalisation of production, employment and poverty: Three Macro-Meso-Micro studies
    • Jenkins R. Globalisation of production, employment and poverty: Three Macro-Meso-Micro studies. The European Journal of Development Research 2005, 17(4):601-625.
    • (2005) The European Journal of Development Research , vol.17 , Issue.4 , pp. 601-625
    • Jenkins, R.1
  • 59
    • 84878120777 scopus 로고    scopus 로고
    • How does human resource management influence organizational outcomes? A meta-analytic investigation of medicating mechanisms
    • Jiang K., Lepak D., Hu J., Baer J. How does human resource management influence organizational outcomes? A meta-analytic investigation of medicating mechanisms. Academy of Management Journal 2012, 55(6):1264-1294.
    • (2012) Academy of Management Journal , vol.55 , Issue.6 , pp. 1264-1294
    • Jiang, K.1    Lepak, D.2    Hu, J.3    Baer, J.4
  • 60
    • 84867161463 scopus 로고    scopus 로고
    • Gender differences on job satisfaction of the five-star hotel employees: The case of the Turkish hotel industry
    • Kara D., Uysal M., Magnini V.P. Gender differences on job satisfaction of the five-star hotel employees: The case of the Turkish hotel industry. International Journal of Contemporary Hospitality Management 2012, 24(7):1047-1065.
    • (2012) International Journal of Contemporary Hospitality Management , vol.24 , Issue.7 , pp. 1047-1065
    • Kara, D.1    Uysal, M.2    Magnini, V.P.3
  • 62
    • 33644910169 scopus 로고    scopus 로고
    • The effects of selected individual characteristics on frontline employee performance and job satisfaction
    • Karatepe O.M., Uludag O., Menevis I., Hadzimehmedagic L., Baddar L. The effects of selected individual characteristics on frontline employee performance and job satisfaction. Tourism Management 2006, 27(4):547-560.
    • (2006) Tourism Management , vol.27 , Issue.4 , pp. 547-560
    • Karatepe, O.M.1    Uludag, O.2    Menevis, I.3    Hadzimehmedagic, L.4    Baddar, L.5
  • 63
    • 19644383560 scopus 로고    scopus 로고
    • Tourism and the sex trade in Kenya's coastal region
    • Kibicho W. Tourism and the sex trade in Kenya's coastal region. Journal of Sustainable Tourism 2005, 13(3):256-280.
    • (2005) Journal of Sustainable Tourism , vol.13 , Issue.3 , pp. 256-280
    • Kibicho, W.1
  • 64
    • 77957865026 scopus 로고    scopus 로고
    • Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities
    • King C., Funk D.C., Wilkins H. Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities. International Journal of Hospitality Management 2011, 30:157-166.
    • (2011) International Journal of Hospitality Management , vol.30 , pp. 157-166
    • King, C.1    Funk, D.C.2    Wilkins, H.3
  • 65
    • 84855930076 scopus 로고    scopus 로고
    • Physician workforce projections in an era of health care reform
    • Kirch D., Henderson M., Dill M. Physician workforce projections in an era of health care reform. Annual Review of Medicine 2012, 63:435-445.
    • (2012) Annual Review of Medicine , vol.63 , pp. 435-445
    • Kirch, D.1    Henderson, M.2    Dill, M.3
  • 68
    • 77956630436 scopus 로고    scopus 로고
    • Establishing a sustainable nursing workforce
    • Knowles J. Establishing a sustainable nursing workforce. Nursing Management 2010, 17(4):34-36.
    • (2010) Nursing Management , vol.17 , Issue.4 , pp. 34-36
    • Knowles, J.1
  • 69
    • 84892539891 scopus 로고    scopus 로고
    • Beyond strategic human resource management: Is sustainable human resource management the next approach?
    • Kramar R. Beyond strategic human resource management: Is sustainable human resource management the next approach?. The International Journal of Human Resource Management 2014, 25(8):1069-1089.
    • (2014) The International Journal of Human Resource Management , vol.25 , Issue.8 , pp. 1069-1089
    • Kramar, R.1
  • 70
    • 77951807083 scopus 로고    scopus 로고
    • The human dimension: A review of human resource management issues in the tourism and hospitality industry
    • Kusluvan S., Kusluvan Z., Ilhan I., Buyruk L. The human dimension: A review of human resource management issues in the tourism and hospitality industry. Cornell Hospitality Quarterly 2010, 51(2):171-214.
    • (2010) Cornell Hospitality Quarterly , vol.51 , Issue.2 , pp. 171-214
    • Kusluvan, S.1    Kusluvan, Z.2    Ilhan, I.3    Buyruk, L.4
  • 71
    • 79959820277 scopus 로고    scopus 로고
    • Exploring tourism labor
    • Ladkin A. Exploring tourism labor. Annals of Tourism Research 2011, 38(3):1135-1155.
    • (2011) Annals of Tourism Research , vol.38 , Issue.3 , pp. 1135-1155
    • Ladkin, A.1
  • 74
    • 84893817264 scopus 로고    scopus 로고
    • An exploration of the HRM values of Chinese managers working in Western multinational enterprises in China: Implications for HR practice
    • Li S., Nesbit P.L. An exploration of the HRM values of Chinese managers working in Western multinational enterprises in China: Implications for HR practice. The International Journal of Human Resource Management 2014, 25(11):1529-1546.
    • (2014) The International Journal of Human Resource Management , vol.25 , Issue.11 , pp. 1529-1546
    • Li, S.1    Nesbit, P.L.2
  • 75
    • 27644548611 scopus 로고    scopus 로고
    • Planning tourism employment: A developing country perspective
    • Liu A., Wall G. Planning tourism employment: A developing country perspective. Tourism Management 2006, 27(1):159-170.
    • (2006) Tourism Management , vol.27 , Issue.1 , pp. 159-170
    • Liu, A.1    Wall, G.2
  • 76
    • 33645637132 scopus 로고    scopus 로고
    • Impediments to a cross-border collaborative model of destination management in the Catlins, New Zealand
    • Lovelock B., Boyd S. Impediments to a cross-border collaborative model of destination management in the Catlins, New Zealand. Tourism Geographies 2006, 8(2):143-161.
    • (2006) Tourism Geographies , vol.8 , Issue.2 , pp. 143-161
    • Lovelock, B.1    Boyd, S.2
  • 77
    • 10144228415 scopus 로고    scopus 로고
    • Significant developments and emerging issues in human resource management
    • Lucas R., Deery M. Significant developments and emerging issues in human resource management. International Journal of Hospitality Management 2004, 23(5):459-472.
    • (2004) International Journal of Hospitality Management , vol.23 , Issue.5 , pp. 459-472
    • Lucas, R.1    Deery, M.2
  • 79
    • 69249227432 scopus 로고    scopus 로고
    • Herzberg's two-factor theory of work motivation tested empirically on seasonal workers in hospitality and tourism
    • Lundberg C., Gudmundson A., Andersson T.D. Herzberg's two-factor theory of work motivation tested empirically on seasonal workers in hospitality and tourism. Tourism Management 2009, 30(6):890-899.
    • (2009) Tourism Management , vol.30 , Issue.6 , pp. 890-899
    • Lundberg, C.1    Gudmundson, A.2    Andersson, T.D.3
  • 80
    • 33947708913 scopus 로고    scopus 로고
    • Division, segmentation, and interpellation: The embodied labors of migrant workers in a greater London hotel
    • McDowell L., Batnitzky A., Dyer S. Division, segmentation, and interpellation: The embodied labors of migrant workers in a greater London hotel. Economic Geography 2007, 83(1):1-25.
    • (2007) Economic Geography , vol.83 , Issue.1 , pp. 1-25
    • McDowell, L.1    Batnitzky, A.2    Dyer, S.3
  • 82
    • 0005043987 scopus 로고    scopus 로고
    • Marketing identity of the tourist product of the Republic of Croatia
    • Meler M., Ruzic D. Marketing identity of the tourist product of the Republic of Croatia. Tourism Management 1999, 20(5):635-643.
    • (1999) Tourism Management , vol.20 , Issue.5 , pp. 635-643
    • Meler, M.1    Ruzic, D.2
  • 83
    • 84901302323 scopus 로고    scopus 로고
    • Who are the champions? Using a multilevel model to examine perceptions of employee support for LGBT inclusion in sport organizations
    • Melton N.E., Cunningham G.B. Who are the champions? Using a multilevel model to examine perceptions of employee support for LGBT inclusion in sport organizations. Journal of Sport Management 2014, 28:189-206.
    • (2014) Journal of Sport Management , vol.28 , pp. 189-206
    • Melton, N.E.1    Cunningham, G.B.2
  • 85
    • 34249285914 scopus 로고    scopus 로고
    • An investigation of the relationships between compensation practices and firm performance in the US hotel industry
    • Namasivayam K., Miao L., Zhao X. An investigation of the relationships between compensation practices and firm performance in the US hotel industry. International Journal of Hospitality Management 2007, 26(3):574-587.
    • (2007) International Journal of Hospitality Management , vol.26 , Issue.3 , pp. 574-587
    • Namasivayam, K.1    Miao, L.2    Zhao, X.3
  • 86
    • 34250196859 scopus 로고    scopus 로고
    • An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India
    • Namasivayam K., Zhao X. An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India. Tourism Management 2007, 28(5):1212-1223.
    • (2007) Tourism Management , vol.28 , Issue.5 , pp. 1212-1223
    • Namasivayam, K.1    Zhao, X.2
  • 87
    • 70349196833 scopus 로고    scopus 로고
    • Defining the hospitality discipline: A discussion of pedagogical and research implications
    • Ottenbacher M., Harrington R., Parsa H.G. Defining the hospitality discipline: A discussion of pedagogical and research implications. Journal of Hospitality & Tourism Research 2009, 33(3):263-283.
    • (2009) Journal of Hospitality & Tourism Research , vol.33 , Issue.3 , pp. 263-283
    • Ottenbacher, M.1    Harrington, R.2    Parsa, H.G.3
  • 88
    • 84971316434 scopus 로고    scopus 로고
    • Accessed 04.08.15.
  • 89
    • 52049121542 scopus 로고    scopus 로고
    • Burnout, engagement, coping and general health of service employees in the hospitality industry
    • Pienaar J., Willemse S.A. Burnout, engagement, coping and general health of service employees in the hospitality industry. Tourism Management 2008, 29(6):1053-1063.
    • (2008) Tourism Management , vol.29 , Issue.6 , pp. 1053-1063
    • Pienaar, J.1    Willemse, S.A.2
  • 91
    • 33644662636 scopus 로고    scopus 로고
    • Hotel Babylon? Exploring hotels as liminal sites of transition and transgression
    • Pritchard A., Morgan N. Hotel Babylon? Exploring hotels as liminal sites of transition and transgression. Tourism Management 2006, 27(5):762-772.
    • (2006) Tourism Management , vol.27 , Issue.5 , pp. 762-772
    • Pritchard, A.1    Morgan, N.2
  • 92
    • 84861158174 scopus 로고    scopus 로고
    • Meso and micro level workforce challenges in psychiatric rehabilitation
    • Reifels L., Pirkis J. Meso and micro level workforce challenges in psychiatric rehabilitation. Psychiatric Rehabilitation Journal 2012, 35(4):341.
    • (2012) Psychiatric Rehabilitation Journal , vol.35 , Issue.4 , pp. 341
    • Reifels, L.1    Pirkis, J.2
  • 94
    • 50149120119 scopus 로고    scopus 로고
    • The role of research in the hospitality industry: A content analysis of the IJHM between 2000 and 2005
    • Rivera M.A., Upchurch R. The role of research in the hospitality industry: A content analysis of the IJHM between 2000 and 2005. International Journal of Hospitality Management 2008, 27(4):632-640.
    • (2008) International Journal of Hospitality Management , vol.27 , Issue.4 , pp. 632-640
    • Rivera, M.A.1    Upchurch, R.2
  • 95
    • 77955427209 scopus 로고    scopus 로고
    • Linkages between creativity and intention to quit: An occupational study of chefs
    • Robinson R.N.S., Beesley L. Linkages between creativity and intention to quit: An occupational study of chefs. Tourism Management 2010, 31(6):765-776.
    • (2010) Tourism Management , vol.31 , Issue.6 , pp. 765-776
    • Robinson, R.N.S.1    Beesley, L.2
  • 102
    • 84971313441 scopus 로고    scopus 로고
    • Tourism, travel & hospitality workforce development strategy 2014-2019
    • Service Skills Australia (2013). Tourism, travel & hospitality workforce development strategy 2014-2019, <> Accessed 07.07.15. http://www.serviceskills.com.au.
    • (2013)
  • 103
    • 34247616722 scopus 로고    scopus 로고
    • Producing the superior self strategic comparison and symbolic boundaries among luxury hotel workers
    • Sherman R. Producing the superior self strategic comparison and symbolic boundaries among luxury hotel workers. Ethnography 2005, 6(2):131-158.
    • (2005) Ethnography , vol.6 , Issue.2 , pp. 131-158
    • Sherman, R.1
  • 104
    • 33745170080 scopus 로고    scopus 로고
    • Effects of disposition on hospitality employee job satisfaction and commitment
    • Silva P. Effects of disposition on hospitality employee job satisfaction and commitment. International Journal of Contemporary Hospitality Management 2006, 18(4):317-328.
    • (2006) International Journal of Contemporary Hospitality Management , vol.18 , Issue.4 , pp. 317-328
    • Silva, P.1
  • 105
    • 33751179899 scopus 로고    scopus 로고
    • Text mining a decade of progress in hospitality human resource management research: Identifying emerging thematic development
    • Singh N., Hu C., Roehl W.S. Text mining a decade of progress in hospitality human resource management research: Identifying emerging thematic development. International Journal of Hospitality Management 2007, 26(1):131-147.
    • (2007) International Journal of Hospitality Management , vol.26 , Issue.1 , pp. 131-147
    • Singh, N.1    Hu, C.2    Roehl, W.S.3
  • 106
    • 65249162193 scopus 로고    scopus 로고
    • Growth accounting for hotel and restaurant industries
    • Smeral E. Growth accounting for hotel and restaurant industries. Journal of Travel Research 2009, 47(4):413-424.
    • (2009) Journal of Travel Research , vol.47 , Issue.4 , pp. 413-424
    • Smeral, E.1
  • 107
    • 33745766105 scopus 로고    scopus 로고
    • How big, how many? Enterprise size distributions in tourism and other industries
    • Smith S.L. How big, how many? Enterprise size distributions in tourism and other industries. Journal of Travel Research 2006, 45(1):53-58.
    • (2006) Journal of Travel Research , vol.45 , Issue.1 , pp. 53-58
    • Smith, S.L.1
  • 108
    • 84898947528 scopus 로고    scopus 로고
    • Typology-driven theorizing: A response to Delbridge and Fiss
    • Snow C., Ketchen D. Typology-driven theorizing: A response to Delbridge and Fiss. Academy of Management Review 2014, 39(2):231-233.
    • (2014) Academy of Management Review , vol.39 , Issue.2 , pp. 231-233
    • Snow, C.1    Ketchen, D.2
  • 109
    • 84859609202 scopus 로고    scopus 로고
    • The role of tourism employment in poverty reduction and community perceptions of conservation and tourism in southern Africa
    • Snyman S.L. The role of tourism employment in poverty reduction and community perceptions of conservation and tourism in southern Africa. Journal of Sustainable Tourism 2012, 20(3):395-416.
    • (2012) Journal of Sustainable Tourism , vol.20 , Issue.3 , pp. 395-416
    • Snyman, S.L.1
  • 110
    • 84908143835 scopus 로고    scopus 로고
    • The Asia-Pacific tourism workforce of the future: Using Delphi techniques to identify possible scenarios
    • Solnet D., Baum T., Kralj A., Robinson R.N.S., Ritchie B.W., Olsen M. The Asia-Pacific tourism workforce of the future: Using Delphi techniques to identify possible scenarios. Journal of Travel Research 2014, 53(6):693-704.
    • (2014) Journal of Travel Research , vol.53 , Issue.6 , pp. 693-704
    • Solnet, D.1    Baum, T.2    Kralj, A.3    Robinson, R.N.S.4    Ritchie, B.W.5    Olsen, M.6
  • 111
    • 84977120273 scopus 로고    scopus 로고
    • "What about the workers? Roles, scripts and skills for employees in the hotels of the future"
    • (Special issue - "Future of Hotels") (in press).
    • Solnet, D., Baum, T., Robinson, R. N. S., & Lockstone-Binney, L. (accepted 7 Sept., 2015). "What about the workers? Roles, scripts and skills for employees in the hotels of the future", Journal of Vacation Marketing (Special issue - "Future of Hotels") (in press).
    • Journal of Vacation Marketing
    • Solnet, D.1    Baum, T.2    Robinson, R.N.S.3    Lockstone-Binney, L.4
  • 113
    • 84926507239 scopus 로고    scopus 로고
    • 360 Degrees of pressure the changing role of the HR professional in the hospitality industry
    • Solnet D., Kralj A., Baum T. 360 Degrees of pressure the changing role of the HR professional in the hospitality industry. Journal of Hospitality & Tourism Research 2015, 39(2):271-292.
    • (2015) Journal of Hospitality & Tourism Research , vol.39 , Issue.2 , pp. 271-292
    • Solnet, D.1    Kralj, A.2    Baum, T.3
  • 114
    • 84930475458 scopus 로고    scopus 로고
    • Discourse about workforce development in tourism-An analysis of public policy, planning, and implementation in Australia and Scotland: Hot air or making a difference?
    • Solnet D., Nickson D., Robinson R.N., Kralj A., Baum T. Discourse about workforce development in tourism-An analysis of public policy, planning, and implementation in Australia and Scotland: Hot air or making a difference?. Tourism Analysis 2014, 19(5):609-623.
    • (2014) Tourism Analysis , vol.19 , Issue.5 , pp. 609-623
    • Solnet, D.1    Nickson, D.2    Robinson, R.N.3    Kralj, A.4    Baum, T.5
  • 115
    • 79955474358 scopus 로고    scopus 로고
    • The impact of industry force factors on resource competitive strategies and hotel performance
    • Tavitiyaman P., Qu H., Zhang H.Q. The impact of industry force factors on resource competitive strategies and hotel performance. International Journal of Hospitality Management 2011, 30(3):648-657.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.3 , pp. 648-657
    • Tavitiyaman, P.1    Qu, H.2    Zhang, H.Q.3
  • 116
    • 84907672193 scopus 로고    scopus 로고
    • Solving labor problems and building capacity in sustainable agriculture through volunteer tourism
    • Terry W. Solving labor problems and building capacity in sustainable agriculture through volunteer tourism. Annals of Tourism Research 2014, 49:94-107.
    • (2014) Annals of Tourism Research , vol.49 , pp. 94-107
    • Terry, W.1
  • 118
  • 119
    • 79958813554 scopus 로고    scopus 로고
    • Thirty years of research on tourism and hospitality management in China: A review and analysis of journal publications
    • Tsang N.K., Hsu C.H. Thirty years of research on tourism and hospitality management in China: A review and analysis of journal publications. International Journal of Hospitality Management 2011, 30(4):886-896.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.4 , pp. 886-896
    • Tsang, N.K.1    Hsu, C.H.2
  • 120
    • 84868300921 scopus 로고    scopus 로고
    • Employee well-being and the HRM-Organizational performance relationship: A review of quantitative studies
    • Van De Voorde K., Paauwe J., Van Veldhoven M. Employee well-being and the HRM-Organizational performance relationship: A review of quantitative studies. International Journal of Management Reviews 2012, 14:391-407.
    • (2012) International Journal of Management Reviews , vol.14 , pp. 391-407
    • Van De Voorde, K.1    Paauwe, J.2    Van Veldhoven, M.3
  • 121
    • 1642587247 scopus 로고    scopus 로고
    • Evolving to a new dominant logic for marketing
    • Vargo S.L., Lusch R.F. Evolving to a new dominant logic for marketing. Journal of Marketing 2004, 68(1):1-17.
    • (2004) Journal of Marketing , vol.68 , Issue.1 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2
  • 122
    • 34249893376 scopus 로고    scopus 로고
    • Mobility into tourism refuge employer?
    • Vaugeois N., Rollins R. Mobility into tourism refuge employer?. Annals of Tourism Research 2007, 34(3):630-648.
    • (2007) Annals of Tourism Research , vol.34 , Issue.3 , pp. 630-648
    • Vaugeois, N.1    Rollins, R.2
  • 123
    • 84899529575 scopus 로고    scopus 로고
    • 'The tourism labour conundrum' extended: Historical perspectives on hospitality workers
    • Walton J.K. 'The tourism labour conundrum' extended: Historical perspectives on hospitality workers. Hospitality & Society 2012, 2(1):49-75.
    • (2012) Hospitality & Society , vol.2 , Issue.1 , pp. 49-75
    • Walton, J.K.1
  • 124
    • 2542558138 scopus 로고    scopus 로고
    • HRM and critical social science analysis
    • Watson T. HRM and critical social science analysis. Journal of Management Studies 2004, 41(3):447-467.
    • (2004) Journal of Management Studies , vol.41 , Issue.3 , pp. 447-467
    • Watson, T.1
  • 126
    • 78650298633 scopus 로고    scopus 로고
    • Internationalization and innovation in tourism
    • Williams A.M., Shaw G. Internationalization and innovation in tourism. Annals of Tourism Research 2011, 38(1):27-51.
    • (2011) Annals of Tourism Research , vol.38 , Issue.1 , pp. 27-51
    • Williams, A.M.1    Shaw, G.2
  • 127
    • 0001903893 scopus 로고
    • Hotel culture and social control
    • Wood R.C. Hotel culture and social control. Annals of Tourism Research 1994, 21(1):65-80.
    • (1994) Annals of Tourism Research , vol.21 , Issue.1 , pp. 65-80
    • Wood, R.C.1
  • 128
    • 0033473088 scopus 로고    scopus 로고
    • Predicting is difficult, especially about the future: Human resources in the new millennium
    • Woods R.H. Predicting is difficult, especially about the future: Human resources in the new millennium. International Journal of Hospitality Management 1999, 18:443-456.
    • (1999) International Journal of Hospitality Management , vol.18 , pp. 443-456
    • Woods, R.H.1
  • 131
    • 77954541262 scopus 로고    scopus 로고
    • Antecedents and consequences of job satisfaction in the hotel industry
    • Yang J.-T. Antecedents and consequences of job satisfaction in the hotel industry. International Journal of Hospitality Management 2010, 29(4):609-619.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.4 , pp. 609-619
    • Yang, J.-T.1
  • 132
    • 84872509582 scopus 로고    scopus 로고
    • The tourism labour conundrum: agenda for new research in the geography of hospitality workers
    • Zampoukos K., Ioannides D. The tourism labour conundrum: agenda for new research in the geography of hospitality workers. Hospitality & Society 2011, 1(1):25-45.
    • (2011) Hospitality & Society , vol.1 , Issue.1 , pp. 25-45
    • Zampoukos, K.1    Ioannides, D.2
  • 133
    • 84885133136 scopus 로고    scopus 로고
    • Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus
    • Zopiatis A., Constanti P., Theocharous A.L. Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus. Tourism Management 2014, 41:129-140.
    • (2014) Tourism Management , vol.41 , pp. 129-140
    • Zopiatis, A.1    Constanti, P.2    Theocharous, A.L.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.