What keeps you up at night? Key issues of concern for lodging managers

Cornell Hotel and Restaurant Administration Quarterly

Volumn 42, Issue 2, 2001, Pages 38-44

  Enz, Cathy A ^a  

^a UNIVERSITY OF MASSACHUSETTS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035315011     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1177/0010880401421004     Document Type: Article

References (4)

1. 1 The author acknowledges and thanks Dr. Sandros Formica and his students at IMHI for their assistance in gathering data for the European portion of this study.
2. 2 If you wish to add your thoughts to those of other managers please feel free to visit the Center for Hospitality Research web site at www.hotelschool.cornell.edu/chr to take the on-line survey of priority issues.
3. 3 The 3 percent of respondents who identified other issues were excluded from this analysis because of the idiosyncratic nature of their particular worries.
4. 4 For a detailed discussion of these practices, see Cathy Enz and Judy Siguaw, "Best Practices in Human Resources, "Cornell Restaurant and Hotel Administration Quarterly, Vol. 41, No. 1 (February 2000), pp. 48-61.