The effects of selected individual characteristics on frontline employee performance and job satisfaction

Tourism Management

Volumn 27, Issue 4, 2006, Pages 547-560

  Karatepe, Osman M ^a   Uludag, Orhan ^a   Menevis, Ismet ^a   Hadzimehmedagic, Lejla ^a   Baddar, Lulu ^a  

^a EASTERN MEDITERRANEAN UNIVERSITY   (Turkey)

Author keywords

Effort; Frontline employees; Job satisfaction; Performance; Self efficacy; Trait competitiveness

Indexed keywords

EMPLOYMENT;

EID: 33644910169     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2005.02.009     Document Type: Article

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