ROI is MIA: Why are hoteliers failing to demand the ROI of training?

International Journal of Contemporary Hospitality Management

Volumn 20, Issue 1, 2008, Pages 45-59

  Kline, Sheryl ^a   Harris, Kimberly ^b  

^a UNIVERSITY OF SOUTH CAROLINA   (United States)

^b FLORIDA STATE UNIVERSITY   (United States)

Author keywords

Hotels; Human resource management; Return on investment; Training

Indexed keywords

EID: 38849164358     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110810848569     Document Type: Article

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