Trends in hospitality management research: A personal reflection

International Journal of Contemporary Hospitality Management

Volumn 27, Issue 3, 2015, Pages 340-361

  Ryan, Chris ^a  

^a UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

Analysis; Hospitality industry; Hospitality research; Research methods; Research trends; Tourism

Indexed keywords

EID: 84928017782     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJCHM-12-2013-0544     Document Type: Article

References (66)

1. Aldehayya, J. (2011), “Organisational characteristics and the practice of strategic planning in Jordanian hotels“, InternationalJournal of Hospitality Management, Vol. 30 No. 1, pp. 49-57.
2. Anderson, K. and Austin, M. (2012), “Auto-ethnography in leisure studies“, Leisure Studies, Vol. 31 No. 2, pp. 131-146.
3. Baloglu, S. and Assante, L.M. (1999), “A content analysis of subject areas and research methods used in five hospitality management journals“, Journal of Hospitality and Tourism Research, Vol. 23 No. 1, pp. 53-70.
4. Bastic, M. and Gojcic, S. (2012), “Measurement scale for eco-component of hotel service quality“, International Journal ofHospitality Management, Vol. 31 No. 3, pp. 1012-1020.
5. Burgess, J. (1982), “Perspectives on gift exchange and hospitable behaviour“, International Journal ofHospitalityManagement, Vol. 1 No. 1, pp. 49-57.
6. Chan, E.S.W. (2011), “Implementing environmental management systems in small- and medium-sized hotels: obstacles“, Journal of Hospitality and Tourism Research, Vol. 35 No. 1, pp. 3-23.
7. Chan, E.S.W. (2013), “Gap analysis of green hotel marketing“, International Journal of Contemporary Hospitality Management, Vol. 25 No. 7, pp. 498-516.
8. Chan, N.L. and Guillet, B.D. (2011), “Investigation of social media marketing: how does the hotel industry in Hong Kong perform in marketing on social media websites?“, Journal of Travel and Tourism Marketing, Vol. 28 No. 4, pp. 345-368.
9. Chan, W., Lee, S.-C., Chen, Y., Mak, B., Wong, K., Chan, S-H., Zheng, C. and Guo, X. (2009), “Indoor air quality in ne hotels' guest rooms of the major world factory region“, International Journal of Hospitality Management, Vol. 28 No. 1, pp. 26-32.
10. Chen, C.-M. and Lin, Y.-C. (2009), “How do advertising expenditures influence hotels' performance?“, International Journal ofHospitality Management, Vol. 33, pp. 490-493.
11. Chen, W.-J. (2011), “Innovation in hotel services: culture and personality“, InternationalJournal of Hospitality Management, Vol. 30 No. 1 pp. 64-72.
12. Cheng, F.-H., Hsu, T.-S. and Tzeng, G.-H. (2011), “A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP“, International Journal of Hospitality Management, Vol. 33 No. 4, pp. 908-932.
13. Cohen, E. (2004), Contemporary Tourism: Diversity and Change, Elsevier, Amsterdam.
14. Davidson, M.C.G., McPhail, R. and Barry, S. (2011), “Hospitality HRM: past, present and the future“, International Journal ofContemporary Hospitality Management, Vol. 23 No. 4, pp. 498-516.
15. Dev, C.S. and Olsen, M.D. (1989), “Applying role theory in developing a framework for the management of customer interactions in hospitality business“, International Journal of Hospitality Management, Vol. 8 No. 2, pp. 19-33.
16. Field, A. (1999), “Clean air at night: supply and demand of smoke-free hotel rooms“, The Cornel Hotel and Restaurant Administration Quarterly, Vol. 40 No. 1, pp. 60-67.
17. Freyne, J., Smyth, B., Coyle, M., Balfe, E. and Briggs, P. (2004), “Further experiments on collaborative ranking in community-based web search“, Artificial Intelligence, Vol. 21 Nos 3/4, pp. 229-252.
18. Gilbert, D.A. (2013), “The generation of public intellectuals: corporate universities, graduate employees and the academic labor movement“, Labor Studies Journal, Vol. 38 No. 1, pp. 32-46.
19. Gu, H., Ryan, C., Li, B. and Gao, W. (2013), “Political connections, guanxi and adoption of CSR policies in the Chinese hotel industry: is there a link?“, Tourism Management, Vol. 34, pp. 231-235.
20. Gu, H., Ryan, C. and Yu, L. (2012), “The changing structure of the Chinese hotel industry: 19802012“, Tourism Management Perspectives, Vol. 4, pp. 56-63.
21. Guo, X., Ling, L., Yang, C., Li, Z. and Liang, L. (2013), “Optimal pricing strategy based on market segmentation for service products using online reservation systems: an application to hotel rooms“, International Journal ofHospitality Management, Vol. 35, pp. 274-281.
22. Harrington, R.J. and Ottenbacher, M.C. (2011), “Strategic management: an analysis of its representation and focus in recent hospitality research“, International Journal of Contemporary Hospitality Management, Vol. 23 No. 4, pp. 439-462.
23. Henderson, J.C. (2010), “Sharia-compliant hotels“, Tourism and Hospitality Research, Vol. 10 No. 3, pp. 246-254.
24. Heung, V.C.S., Fei, C. and Hu, C. (2006), “Customer and employee perception of a green hotel - the case of five-star hotels in China“, China Tourism Research, Vol. 2 No. 3, pp. 246-297.
25. Holcombe, J.L., Upchurch, R.S. and Okumus, F. (2007), “Corporate social responsibility: what are top hotel companies reporting?“, International Journal of Contemporary Hospitality Management, Vol. 19 No. 6, pp. 461-475.
26. Huang, H.-C., Chu, W. and Wang, W.-K. (2007), “Strategic performance measurement and value drivers: evidence from international tourist hotels in an emerging economy“, Service Industries Journal, Vol. 27 No. 8, pp. 1111-1128.
27. Jang, S.-C. and Park, K. (2011), “Hospitality finance research during recent two decades: subjects, methodologies, and citations“, International Journal ofHospitality Management, Vol. 23 No. 4, pp. 479-497.
28. Kandampully, J. (2006), “The new customer-centred business model for the hospitality industry“, International Journal of Contemporary Hospitality Management, Vol. 18 No. 3, pp. 173-187.
29. Koide, T. and Ishii, H. (2005), “The hotel yield management with two types of room prices, overbooking and cancellations“, InternationalJournal of Production Economics, Vols 93/94 No. 8, pp. 417-428.
30. Lashley, C., Lynch, P. and Morrison, A. (2007), Hospitality: A Social Lens, Elsevier, Oxford.
31. Lee, H.A. and Law, R. (2011), “Research productivity and institutional characteristics of hospitality and tourism programs“, Journal ofTravel and Tourism Marketing, Vol. 28 No. 4, pp. 432-450.
32. Lo, A.S., Stalcup, L.D. and Lee, A. (2010), “Customer relationship management for hotels in Hong Kong“, International Journal ofContemporary Hospitality Management, Vol. 22 No. 2, pp. 139-159.
33. Lockyer, C. and Scholarios, D. (2004), “Selecting hotel staff: why best practice does not always work“, International Journal ofContemporary Hospitality Management, Vol. 16 No. 2, pp. 125-135.
34. Lockyer, T. (2005), “The perceived importance of price as one hotel selection dimension“, Tourism Management, Vol. 26 No. 4, pp. 529-537.
35. Lugosi, P. (2006), “Between overt and covert research concealment and disclosure in an ethnographic study of commercial hospitality“, Qualitative Inquiry, Vol. 12 No. 3, pp. 541-561.
36. Lynch, P.A. (2005), “Sociological impressionism in a hospitality context“, Annals ofTourism Research, Vol. 32 No. 3, pp. 527-548.
37. Lynch, P.A., Germann Molz, J., McIntosh, A., Lugosi, P. and Lashley, C. (2011), “Theorising hospitality“, Hospitality & Society, Vol. 1 No. 1, pp. 3-24.
38. Ma, J.X., Buhalis, D. and Song, H. (2003), “ICTs and Internet adoption in China's tourism industry“, International Journal ofInformation Management, Vol. 23 No. 6, pp. 451-467.
39. Mohsin, A., Lengler, J. and Kumar, B. (2013), “Exploring the antecedents of intentions to leave the job: the case of luxury hotel staff', InternationalJournal of Hospitality Management, Vol. 35, pp. 45-58.
40. Mongiello, M. and Harris, P. (2006), “Management accounting and corporate management: insights into multinational hotel companies“, International Journal of Contemporary Hospitality Management, Vol. 18 No. 5, pp. 364-379.
41. Nunkoo, R., Gursoy, D. and Ramkissoon, H. (2013), “Developments in hospitality marketing and management: social network analysis and research themes“, Journal of Hospitality Marketing & Management, Vol. 22 No. 3, pp. 269-288.
42. O'Gorman, K.D. (2007), “Iranian hospitality: a hidden treasure“, Hospitality Review, Vol. 9 No. 1, pp. 31-36.
43. Oh, H. (2008), Handbook of Hospitality Marketing Management, Butterworth Heinemann, Amsterdam.
44. Olsen, M. and Zhao, J. (2010), Handbook of Hospitality Strategic Management, Butterworth Heineman, Amsterdam.
45. Pan, B. and Fesenmaier, D.R. (2006), “Online information search: vacation planning process“, Annals ofTourism Research, Vol. 33 No. 3, pp. 809-832.
46. Pan, C.-M. (2007), “Market demand variations, room capacity, and optimal hotel room rates“, International Journal ofHospitality Management, Vol. 26 No. 3, pp. 748-753.
47. Park, S., Sine, W.D. and Tolbert, P.S. (2011), “Professions, organizations, and institutions tenure systems in colleges and universities“, Work and Occupations, Vol. 38 No. 3, pp. 340-371.
48. Philips, P.A. (2004), “Customer-oriented hotel aesthetics: a shareholder value perspective“, Journal ofRetail & Leisure Property Vol. 3, pp. 365-373.
49. Pine, B.J., II and Gilmore, J.H. (1999), The Experience Economy: Work is Theatre & Every Business a Stage, Harvard Business School Press, Boston, MA.
50. Prayag, G. and Hosany, S. (2013), “Human resource development in the hotel industry of Mauritius: myth or reality?“, Current Issues in Tourism, Vol. 18 No. 3, pp. 249-266.
51. Priego, M.J.B., Najerab, J.J. and Font, X. (2011), “Environmental management decision-making in certified hotels“, Journal of Sustainable Tourism, Vol. 19 No. 3, pp. 361-381.
52. Romm, D. (1989), “'Restauration theatre': giving direction to service“, Cornel Hotel and Administration Quarterly, Vol. 29, pp. 31-39.
53. Shaw, G., Bailey, A. and Williams, A. (2011), “Aspects of service-dominant logic and its implications for tourism management: examples from the hotel industry“, Tourism Management, Vol. 32 No. 2, pp. 207-214.
54. Stephenson, M.L. (2014), “Deciphering 'Islamic hospitality': developments, challenges and opportunities“, Tourism Management Vol. 40, pp. 155-164.
55. Strannegárd, L. and Strannegárd, M. (2012), “Works of art: aesthetic ambitions in design hotels“, Annals ofTourism Research, Vol. 39 No. 4, pp. 1995-2012.
56. Tsai, H., Pan, S. and Lee, J. (2011), “Recent research in hospitality financial management“, International Journal of Contemporary Hospitality Management, Vol. 23 No. 7, pp. 941-971.
57. Waskey, F.H. (1982), “Which way to professionalism? - Some challenges for hospitality management“, International Journal ofHospitality Management, Vol. 1 No. 2, pp. 120-122.
58. Wong, A. and Chan, A. (2010), “Understanding the leadership perceptions of staff in China's hotel industry: integrating the macro- and micro-aspects of leadership contexts“, International Journal ofHospitality Management, Vol. 29 No. 3, pp. 437-447.
59. Wyngaard, A.T. and de Lange, R. (2013), “The effectiveness of implementing eco initiatives to recycle water and food waste in selected Cape Town hotels“, International Journal of Hospitality Management, Vol. 34, pp. 309-316.
60. Xiao, H. (2010), “research associations as network facilitators: a snapshot of the travel and tourism research association“, Journal of Travel and Tourism Marketing, Vol. 27 No. 3, pp. 269-283.
61. Xu, J. (Ed.) (2012), A History of the Chinese Hospitality Industry, Tourism Press, Beijing.
62. Ye, Q., Law, R. and Gu, B. (2009), “The impact of online user reviews on hotel room sales“, International Journal ofHospitality Management, Vol. 28 No. 1, pp. 180-182.
63. Yu, L. and Huat, G.S. (1995), “Perceptions of management difficulty factors by expatriate hotel professionals in China“, International Journal ofHospitality Management, Vol. 14 Nos 3/4, pp. 375-388.
64. Kensbock, S., Jennings, G., Bailey, J. and Patiar, A. (2013), “'The lowest rung': women room attendants' perceptions of five star hotels' operational hierarchies'“, International Journal of Hospitality Management, Vol. 35, pp. 360-368.
65. Mosser, F.W. (1989), “The death of the bell shaped curve“, Cornel Hotel and Administration Quarterly, Vol. 29 No. 4, p. 7.
66. Sherman, R. (2007), Class Acts: Service and Inequality in Luxury Hotels, University of California Press, Berkeley, CA.