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Volumn 91, Issue 4, 2015, Pages 679-700

E-Service Quality: A Meta-Analytic Review

Author keywords

Contingency factors; E service quality; Marketing channels; Measurement; Meta analysis; Research design

Indexed keywords


EID: 84948380272     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2015.05.004     Document Type: Short Survey
Times cited : (196)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.