메뉴 건너뛰기




Volumn 3, Issue 4, 2013, Pages 843-861

Online engagement factors on Facebook brand pages

Author keywords

Facebook; Interaction; Online engagement; Social media marketing; Social networks

Indexed keywords

COMMERCE; CONSUMER BEHAVIOR; MARKETING;

EID: 84947289447     PISSN: 18695450     EISSN: 18695469     Source Type: Journal    
DOI: 10.1007/s13278-013-0098-8     Document Type: Article
Times cited : (572)

References (88)
  • 1
    • 77955852774 scopus 로고    scopus 로고
    • The influence of C2C communications in online brand communities on customer purchase behavior
    • Adjei MT, Noble SM, Noble CH (2010) The influence of C2C communications in online brand communities on customer purchase behavior. J Acad Mark Sci 38:634–653
    • (2010) J Acad Mark Sci , vol.38 , pp. 634-653
    • Adjei, M.T.1    Noble, S.M.2    Noble, C.H.3
  • 2
    • 84947241398 scopus 로고    scopus 로고
    • Alexa (2012) Top Sites. Accessed 03 Sept 2012
    • Alexa (2012) Top Sites. http://www.alexa.com. Accessed 03 Sept 2012
  • 3
    • 22544454760 scopus 로고    scopus 로고
    • The social influence of brand community: evidence from European car clubs
    • Algesheimer R, Dholakia UM, Hermann A (2005) The social influence of brand community: evidence from European car clubs. J Mark 69:19–34
    • (2005) J Mark , vol.69 , pp. 19-34
    • Algesheimer, R.1    Dholakia, U.M.2    Hermann, A.3
  • 4
    • 10344266009 scopus 로고    scopus 로고
    • Relationship marketing and brand involvement of professionals through web-enhanced brand communities: the case of Coloplast
    • Andersen PH (2005) Relationship marketing and brand involvement of professionals through web-enhanced brand communities: the case of Coloplast. Ind Mark Manag 34(1):39–51
    • (2005) Ind Mark Manag , vol.34 , Issue.1 , pp. 39-51
    • Andersen, P.H.1
  • 5
    • 33644995871 scopus 로고    scopus 로고
    • Antecedents and purchase consequences of customer participation in small group brand communities
    • Bagozzi RP, Dholakia UM (2006) Antecedents and purchase consequences of customer participation in small group brand communities. Int J Res Mark 23(1):45–61
    • (2006) Int J Res Mark , vol.23 , Issue.1 , pp. 45-61
    • Bagozzi, R.P.1    Dholakia, U.M.2
  • 6
    • 84859513838 scopus 로고    scopus 로고
    • Marketing meets Web 2.0, social media, and creative consumers: implications for international marketing strategy
    • Berthon PR, Pitt LF, Plangger K, Shapiro D (2012) Marketing meets Web 2.0, social media, and creative consumers: implications for international marketing strategy. Bus Horizons 55(3):261–271
    • (2012) Bus Horizons , vol.55 , Issue.3 , pp. 261-271
    • Berthon, P.R.1    Pitt, L.F.2    Plangger, K.3    Shapiro, D.4
  • 7
    • 0002101166 scopus 로고    scopus 로고
    • New media interactive advertising vs. traditional advertising
    • Bezjian-Avery A, Calder B, Cobucci D (1998) New media interactive advertising vs. traditional advertising. J Advert Res 38(4):23–32
    • (1998) J Advert Res , vol.38 , Issue.4 , pp. 23-32
    • Bezjian-Avery, A.1    Calder, B.2    Cobucci, D.3
  • 8
    • 84947278706 scopus 로고    scopus 로고
    • Analysis of user keyword similarity in online social networks
    • Bhattacharyya P, Garg A, Wu S (2011) Analysis of user keyword similarity in online social networks. Soc Netw Anal Min 1(3):143–158
    • (2011) Soc Netw Anal Min , vol.1 , Issue.3 , pp. 143-158
    • Bhattacharyya, P.1    Garg, A.2    Wu, S.3
  • 10
    • 67649529335 scopus 로고    scopus 로고
    • The process of customer engagement: a conceptual framework
    • Bowden JLH (2009) The process of customer engagement: a conceptual framework. J Mark Theory Pract 17(1):63–74
    • (2009) J Mark Theory Pract , vol.17 , Issue.1 , pp. 63-74
    • Bowden, J.L.H.1
  • 11
    • 37249053884 scopus 로고    scopus 로고
    • Social network sites: definition, history, and scholarship
    • Boyd DM, Ellison NB (2008) Social network sites: definition, history, and scholarship. J Comput Mediat Commun 13(1):210–230
    • (2008) J Comput Mediat Commun , vol.13 , Issue.1 , pp. 210-230
    • Boyd, D.M.1    Ellison, N.B.2
  • 12
    • 84870491763 scopus 로고    scopus 로고
    • Consumer engagement in a virtual brand community: an exploratory analysis
    • Brodie RJ, Ilic A, Juric B, Hollebeek L (2011) Consumer engagement in a virtual brand community: an exploratory analysis. J Bus Res. doi:10.1016/j.jbusres.2011.07.029
    • (2011) J Bus Res
    • Brodie, R.J.1    Ilic, A.2    Juric, B.3    Hollebeek, L.4
  • 13
    • 34548622644 scopus 로고    scopus 로고
    • Word of mouth communication within online communities: conceptualizing the online social network
    • Brown J, Broderick AJ, Lee N (2007) Word of mouth communication within online communities: conceptualizing the online social network. J Interact Mark 21(3):2–20
    • (2007) J Interact Mark , vol.21 , Issue.3 , pp. 2-20
    • Brown, J.1    Broderick, A.J.2    Lee, N.3
  • 14
    • 84899124026 scopus 로고    scopus 로고
    • Word of mouth: understanding and managing referral marketing
    • Buttle FA (1998) Word of mouth: understanding and managing referral marketing. J Strat Mark 6(3):241–254
    • (1998) J Strat Mark , vol.6 , Issue.3 , pp. 241-254
    • Buttle, F.A.1
  • 15
    • 84891760695 scopus 로고    scopus 로고
    • Facebook as a small world: a topological hypothesis
    • Caci B, Cardaci M, Tabacchi M (2012) Facebook as a small world: a topological hypothesis. Soc Netw Anal Min 2(2):163–167
    • (2012) Soc Netw Anal Min , vol.2 , Issue.2 , pp. 163-167
    • Caci, B.1    Cardaci, M.2    Tabacchi, M.3
  • 17
    • 36448954655 scopus 로고    scopus 로고
    • The impact of participation in virtual brand communities on consumer trust and loyalty: the case of free software
    • Casalo L, Flavian C, Guinaliu M (2007) The impact of participation in virtual brand communities on consumer trust and loyalty: the case of free software. Online Inf Rev 31(6):775–792
    • (2007) Online Inf Rev , vol.31 , Issue.6 , pp. 775-792
    • Casalo, L.1    Flavian, C.2    Guinaliu, M.3
  • 18
    • 77955277743 scopus 로고    scopus 로고
    • Understanding consumer-to-consumer interactions in virtual communities: the salience of reciprocity
    • Chan KW, Li SY (2010) Understanding consumer-to-consumer interactions in virtual communities: the salience of reciprocity. J Bus Res 63:1033–1040
    • (2010) J Bus Res , vol.63 , pp. 1033-1040
    • Chan, K.W.1    Li, S.Y.2
  • 19
    • 85023885825 scopus 로고    scopus 로고
    • How advertising works on the WWW: modified elaboration likelihood model
    • Cho CH (1999) How advertising works on the WWW: modified elaboration likelihood model. J Curr Issues Res Advert 21(1):33–50
    • (1999) J Curr Issues Res Advert , vol.21 , Issue.1 , pp. 33-50
    • Cho, C.H.1
  • 20
    • 36849086373 scopus 로고    scopus 로고
    • Appadurai A (2007) The future of advertising and the value of social network websites: some preliminary examinations
    • ACM, New York
    • Clemons EK, Barnett S, Appadurai A (2007) The future of advertising and the value of social network websites: some preliminary examinations. In: Proceedings of 9th International Conference Electronic Commerce (ICEC ‘07), ACM. New York, pp 267–276
    • Proceedings of 9th International Conference Electronic Commerce (ICEC ‘07) , pp. 267-276
    • Clemons, E.K.1    Barnett, S.2
  • 21
    • 33748953752 scopus 로고    scopus 로고
    • Brand community of convenience products: new forms of customer empowerment—the case “My Nutella” community
    • Cova B, Pace S (2006) Brand community of convenience products: new forms of customer empowerment—the case “My Nutella” community. Eur J Mark 40(9/10):1087–1105
    • (2006) Eur J Mark , vol.40 , Issue.9-10 , pp. 1087-1105
    • Cova, B.1    Pace, S.2
  • 22
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft R, Lengel R (1986) Organizational information requirements, media richness and structural design. J Manag Sci 32(5):554–571
    • (1986) J Manag Sci , vol.32 , Issue.5 , pp. 554-571
    • Daft, R.1    Lengel, R.2
  • 23
    • 84860697545 scopus 로고    scopus 로고
    • Popularity of brand posts on brand fan pages: an investigation of the effects of social media marketing
    • De Vries L, Gensler S, Leeflang PSH (2012) Popularity of brand posts on brand fan pages: an investigation of the effects of social media marketing. J Interact Mark 26(2):83–91
    • (2012) J Interact Mark , vol.26 , Issue.2 , pp. 83-91
    • De Vries, L.1    Gensler, S.2    Leeflang, P.S.H.3
  • 24
    • 70450206356 scopus 로고    scopus 로고
    • Facebook and online privacy: attitudes, behaviors, and unintended consequences
    • Debatin B, Lovejoy JP, Horn A, Hughes BN (2009) Facebook and online privacy: attitudes, behaviors, and unintended consequences. J Comput Mediat Commun 15(1):83–108
    • (2009) J Comput Mediat Commun , vol.15 , Issue.1 , pp. 83-108
    • Debatin, B.1    Lovejoy, J.P.2    Horn, A.3    Hughes, B.N.4
  • 25
    • 77951991118 scopus 로고    scopus 로고
    • One café chain’s Facebook experiment
    • Dholakia UM, Durham E (2010) One café chain’s Facebook experiment. Harvard Bus Rev 88(3):26
    • (2010) Harvard Bus Rev , vol.88 , Issue.3 , pp. 26
    • Dholakia, U.M.1    Durham, E.2
  • 26
    • 14644436741 scopus 로고    scopus 로고
    • A social influence model of consumer participation in network- and small-group-based virtual communities
    • Dholakia UM, Bagozzi RP, Pearo LK (2004) A social influence model of consumer participation in network- and small-group-based virtual communities. Int J Res Mark 21:241–263
    • (2004) Int J Res Mark , vol.21 , pp. 241-263
    • Dholakia, U.M.1    Bagozzi, R.P.2    Pearo, L.K.3
  • 27
    • 59949102562 scopus 로고    scopus 로고
    • Opinion piece: social media: should marketers engage and how can it be done effectively?
    • Drury G (2008) Opinion piece: social media: should marketers engage and how can it be done effectively? J Direct Data Digit Mark Pract 9:274–277
    • (2008) J Direct Data Digit Mark Pract , vol.9 , pp. 274-277
    • Drury, G.1
  • 28
    • 53549129191 scopus 로고    scopus 로고
    • Do online reviews matter? An empirical investigation of panel data
    • Duana W, Gub B, Whinston AB (2008) Do online reviews matter? An empirical investigation of panel data. Decis Support Syst 45(3):1007–1016
    • (2008) Decis Support Syst , vol.45 , Issue.3 , pp. 1007-1016
    • Duana, W.1    Gub, B.2    Whinston, A.B.3
  • 29
    • 44649199831 scopus 로고    scopus 로고
    • The long tail of social networking: revenue models of social networking sites
    • Enders A, Hungenberg H, Denker HP, Mauch S (2008) The long tail of social networking: revenue models of social networking sites. Eur Manag J 26(3):199–211
    • (2008) Eur Manag J , vol.26 , Issue.3 , pp. 199-211
    • Enders, A.1    Hungenberg, H.2    Denker, H.P.3    Mauch, S.4
  • 30
    • 84947215654 scopus 로고    scopus 로고
    • Facebook (2012a) Newsroom. Accessed 03 Sept 2012
    • Facebook (2012a) Newsroom. http://www.newsroom.fb.com/content/default.aspx?NewsAreaId=22. Accessed 03 Sept 2012
  • 31
    • 85041449198 scopus 로고    scopus 로고
    • Facebook (2012b) Best practice guide: marketing on Facebook. Accessed 03 Sept 2012
    • Facebook (2012b) Best practice guide: marketing on Facebook. http://www.ads.ak.facebook.com/ads/FacebookAds/Best_Practice_Guide_042811_10.pdf. Accessed 03 Sept 2012
  • 32
    • 84947248941 scopus 로고    scopus 로고
    • Facebook (2012c) Glossary. Accessed 03 Sept 2012
    • Facebook (2012c) Glossary. http://www.facebook.com/help/glossary/. Accessed 03 Sept 2012
  • 33
    • 84947276148 scopus 로고    scopus 로고
    • Facebook Developers (2012) Graph API. Accessed 03 Sept 2012
    • Facebook Developers (2012) Graph API. http://www.developers.facebook.com/docs/reference/api/. Accessed 03 Sept 2012
  • 34
    • 85041435135 scopus 로고    scopus 로고
    • Facebook Pages (2012) Introducing per post analytics for Pages. Accessed 05 Sept 2012
    • Facebook Pages (2012) Introducing per post analytics for Pages. http://www.facebook.com/note.php?note_id=263773004821. Accessed 05 Sept 2012
  • 35
    • 84947288031 scopus 로고    scopus 로고
    • Fan Page List (2012) Top food/beverage brands on Facebook. Accessed 03 Sept 2012
    • Fan Page List (2012) Top food/beverage brands on Facebook. http://www.fanpagelist.com/category/brands/food/. Accessed 03 Sept 2012
  • 36
    • 84880982255 scopus 로고    scopus 로고
    • New forms of social and professional digital relationships: the case of Facebook
    • Ferri F, Grifoni P, Guzzo T (2012) New forms of social and professional digital relationships: the case of Facebook. Soc Netw Anal Min 2(2):121–137
    • (2012) Soc Netw Anal Min , vol.2 , Issue.2 , pp. 121-137
    • Ferri, F.1    Grifoni, P.2    Guzzo, T.3
  • 37
    • 11044226313 scopus 로고    scopus 로고
    • Interactivity and vividness effects on social presence and involvement with a web-based advertisement
    • Fortin DR, Dholakia RR (2005) Interactivity and vividness effects on social presence and involvement with a web-based advertisement. J Bus Res 58(3):387–396
    • (2005) J Bus Res , vol.58 , Issue.3 , pp. 387-396
    • Fortin, D.R.1    Dholakia, R.R.2
  • 38
    • 79953677170 scopus 로고    scopus 로고
    • The uninvited brand
    • Fournier S, Avery J (2011) The uninvited brand. Bus Horizons 54:193–207
    • (2011) Bus Horizons , vol.54 , pp. 193-207
    • Fournier, S.1    Avery, J.2
  • 39
    • 77749324805 scopus 로고    scopus 로고
    • Consumer empowerment through Internet-based co-creation
    • Fuller J, Muhlbacher H, Matzler K, Jawecki G (2009) Consumer empowerment through Internet-based co-creation. J Manag Inf Syst 26(3):71–102
    • (2009) J Manag Inf Syst , vol.26 , Issue.3 , pp. 71-102
    • Fuller, J.1    Muhlbacher, H.2    Matzler, K.3    Jawecki, G.4
  • 41
    • 11144344881 scopus 로고    scopus 로고
    • Using online conversations to study word-of-mouth communication
    • Godes D, Mayzlin D (2004) Using online conversations to study word-of-mouth communication. Market Sci 23(4):545–560
    • (2004) Market Sci , vol.23 , Issue.4 , pp. 545-560
    • Godes, D.1    Mayzlin, D.2
  • 43
    • 33344476046 scopus 로고    scopus 로고
    • EWOM: the impact of customer-to-customer online know-how exchange on customer value and loyalty
    • Gruen TW, Osmonbekov T, Czaplewski AJ (2006) EWOM: the impact of customer-to-customer online know-how exchange on customer value and loyalty. J Bus Res 59(4):449–456
    • (2006) J Bus Res , vol.59 , Issue.4 , pp. 449-456
    • Gruen, T.W.1    Osmonbekov, T.2    Czaplewski, A.J.3
  • 44
    • 0030500171 scopus 로고    scopus 로고
    • The relationships of customer satisfaction, customer loyalty and profitability: an empirical study
    • Hallowell R (1996) The relationships of customer satisfaction, customer loyalty and profitability: an empirical study. Int J Serv Ind Manag 7(4):27–42
    • (1996) Int J Serv Ind Manag , vol.7 , Issue.4 , pp. 27-42
    • Hallowell, R.1
  • 45
    • 79953676846 scopus 로고    scopus 로고
    • We’re all connected: the power of the social media ecosystem
    • Hanna R, Rohm A, Crittenden VL (2011) We’re all connected: the power of the social media ecosystem. Bus Horizons 54(3):265–273
    • (2011) Bus Horizons , vol.54 , Issue.3 , pp. 265-273
    • Hanna, R.1    Rohm, A.2    Crittenden, V.L.3
  • 46
    • 37249048451 scopus 로고    scopus 로고
    • Whose space? Differences among users and non-users of social network sites
    • Hargittai E (2007) Whose space? Differences among users and non-users of social network sites. J Comput Mediat Commun 13(1):276–297
    • (2007) J Comput Mediat Commun , vol.13 , Issue.1 , pp. 276-297
    • Hargittai, E.1
  • 47
    • 70350345497 scopus 로고    scopus 로고
    • Social networks: the future of marketing for small business
    • Harris L, Rae A (2009) Social networks: the future of marketing for small business. J Bus Strateg 30(5):24–31
    • (2009) J Bus Strateg , vol.30 , Issue.5 , pp. 24-31
    • Harris, L.1    Rae, A.2
  • 48
    • 84992831489 scopus 로고    scopus 로고
    • The measurement of word-of-mouth communication and an investigation of service quality and customer commitment as potential antecedents
    • Harrison-Walker LJ (2001) The measurement of word-of-mouth communication and an investigation of service quality and customer commitment as potential antecedents. J Serv Res 4(1):60–75
    • (2001) J Serv Res , vol.4 , Issue.1 , pp. 60-75
    • Harrison-Walker, L.J.1
  • 49
    • 79960871038 scopus 로고    scopus 로고
    • Demystifying customer brand engagement: exploring the loyalty nexus
    • Hollebeek LD (2011) Demystifying customer brand engagement: exploring the loyalty nexus. J Mark Manag 27(7/8):785–807
    • (2011) J Mark Manag , vol.27 , Issue.7-8 , pp. 785-807
    • Hollebeek, L.D.1
  • 50
    • 85041447941 scopus 로고    scopus 로고
    • Hubspot (2011) The 2011 state of inbound marketing. Accessed 03 Sept 2012
    • Hubspot (2011) The 2011 state of inbound marketing. http://www.hubspot.com/state-of-inbound-marketing/. Accessed 03 Sept 2012
  • 51
    • 84863630540 scopus 로고    scopus 로고
    • How to transform consumers into fans of your brand
    • Jahn B, Kunz W (2012) How to transform consumers into fans of your brand. J Serv Manag 23(3):344–361
    • (2012) J Serv Manag , vol.23 , Issue.3 , pp. 344-361
    • Jahn, B.1    Kunz, W.2
  • 53
    • 79953686483 scopus 로고    scopus 로고
    • Two hearts in three-quarter time: how to waltz the social media/viral marketing dance
    • Kaplan AM, Haenlein M (2011) Two hearts in three-quarter time: how to waltz the social media/viral marketing dance. Bus Horizons 54(3):253–263
    • (2011) Bus Horizons , vol.54 , Issue.3 , pp. 253-263
    • Kaplan, A.M.1    Haenlein, M.2
  • 54
    • 84861761957 scopus 로고    scopus 로고
    • A cross-cultural examination of student attitudes and gender differences in Facebook profile content
    • Karl K, Peluchette J, Schlaegel C (2010) A cross-cultural examination of student attitudes and gender differences in Facebook profile content. Int J Virtual Communities Soc Netw 2:11–31
    • (2010) Int J Virtual Communities Soc Netw , vol.2 , pp. 11-31
    • Karl, K.1    Peluchette, J.2    Schlaegel, C.3
  • 55
    • 84861467244 scopus 로고
    • Mass communication research and the study of culture
    • Katz E (1959) Mass communication research and the study of culture. Stud Public Commun 2:1–6
    • (1959) Stud Public Commun , vol.2 , pp. 1-6
    • Katz, E.1
  • 56
    • 79953711711 scopus 로고    scopus 로고
    • Social media? Get serious! Understanding the functional building blocks of social media
    • Kietzmann JH, Hermkens K, McCarthy IP, Silvestre BS (2011) Social media? Get serious! Understanding the functional building blocks of social media. Bus Horizons 54(3):241–251
    • (2011) Bus Horizons , vol.54 , Issue.3 , pp. 241-251
    • Kietzmann, J.H.1    Hermkens, K.2    McCarthy, I.P.3    Silvestre, B.S.4
  • 57
    • 85092750970 scopus 로고    scopus 로고
    • Connected marketing: the viral, buzz and word of mouth revolution
    • Francis, Oxford
    • Kirby J, Marsden P (2005) Connected marketing: the viral, buzz and word of mouth revolution. Taylor & Francis, Oxford
    • (2005) Taylor &
    • Kirby, J.1    Marsden, P.2
  • 58
    • 78649287427 scopus 로고    scopus 로고
    • Making friends in life and online: equivalence, micro-correlation and value in spatial and transpatial social networks
    • Kostakos V, Venkatanathan J (2010) Making friends in life and online: equivalence, micro-correlation and value in spatial and transpatial social networks. In: Proceedings of the 2nd IEEE International Conference on Social Computing (SocialCom ‘10), pp 587–594. doi:10.1109/SocialCom.2010.181
    • In: Proceedings of the 2nd IEEE International Conference on Social Computing (SocialCom ‘10) , vol.2010 , pp. 181
    • Kostakos, V.1
  • 59
    • 77949522596 scopus 로고    scopus 로고
    • Networked narratives: understanding word-of-mouth marketing in online communities
    • Kozinets R, de Valck K, Wojnicki AC, Wilner SJS (2010) Networked narratives: understanding word-of-mouth marketing in online communities. J Mark 74:71–89
    • (2010) J Mark , vol.74 , pp. 71-89
    • Kozinets, R.1    de Valck, K.2    Wojnicki, A.C.3    Wilner, S.J.S.4
  • 61
    • 33745017929 scopus 로고    scopus 로고
    • Scheduling advertisements on a web page to maximize revenue
    • Kumar S, Jacob VS, Sriskandarajah C (2006) Scheduling advertisements on a web page to maximize revenue. Eur J Oper Res 173(3):1067–1189
    • (2006) Eur J Oper Res , vol.173 , Issue.3 , pp. 1067-1189
    • Kumar, S.1    Jacob, V.S.2    Sriskandarajah, C.3
  • 62
    • 77955609469 scopus 로고    scopus 로고
    • Undervalued or overvalued customers: capturing total customer engagement value
    • Kumar V, Aksoy L, Donkers B, Venkatesan R, Wiesel T, Tillmans S (2010) Undervalued or overvalued customers: capturing total customer engagement value. J Serv Res 13(3):297–310
    • (2010) J Serv Res , vol.13 , Issue.3 , pp. 297-310
    • Kumar, V.1    Aksoy, L.2    Donkers, B.3    Venkatesan, R.4    Wiesel, T.5    Tillmans, S.6
  • 63
    • 79551582037 scopus 로고    scopus 로고
    • Online personal branding: processes, challenges, and implications
    • Labrecque LI, Markos E, Milne GR (2011) Online personal branding: processes, challenges, and implications. J Interact Mark 25(1):37–50
    • (2011) J Interact Mark , vol.25 , Issue.1 , pp. 37-50
    • Labrecque, L.I.1    Markos, E.2    Milne, G.R.3
  • 66
    • 26944466893 scopus 로고    scopus 로고
    • The impact of content and design elements on banner advertising click-through rates
    • Lohtia R, Donthu N, Hershberger EK (2003) The impact of content and design elements on banner advertising click-through rates. J Advert Res 43:410–418
    • (2003) J Advert Res , vol.43 , pp. 410-418
    • Lohtia, R.1    Donthu, N.2    Hershberger, E.K.3
  • 67
    • 67349268124 scopus 로고    scopus 로고
    • Social media: the new hybrid element of the promotion mix
    • Mangold WG, Faulds DJ (2009) Social media: the new hybrid element of the promotion mix. Bus Horizons 52(4):357–365
    • (2009) Bus Horizons , vol.52 , Issue.4 , pp. 357-365
    • Mangold, W.G.1    Faulds, D.J.2
  • 70
    • 34948905302 scopus 로고    scopus 로고
    • Vigilante marketing and consumer-created communications
    • Muniz AM Jr, Schau HJ (2007) Vigilante marketing and consumer-created communications. J Advert 36(3):35–50
    • (2007) J Advert , vol.36 , Issue.3 , pp. 35-50
    • Muniz, A.M.1    Schau, H.J.2
  • 71
    • 84860701157 scopus 로고    scopus 로고
    • Introducing COBRA’s: exploring motivations for brand-related social media use
    • Muntinga DG, Moorman M, Smit EG (2011) Introducing COBRA’s: exploring motivations for brand-related social media use. Int J Advert 30(1):13–46
    • (2011) Int J Advert , vol.30 , Issue.1 , pp. 13-46
    • Muntinga, D.G.1    Moorman, M.2    Smit, E.G.3
  • 73
    • 70349668851 scopus 로고    scopus 로고
    • An experiential, social network-based approach to direct marketing
    • Palmer A, Koenig-Lewis N (2009) An experiential, social network-based approach to direct marketing. Direct Mark 3(3):162–176
    • (2009) Direct Mark , vol.3 , Issue.3 , pp. 162-176
    • Palmer, A.1    Koenig-Lewis, N.2
  • 74
    • 79953695035 scopus 로고    scopus 로고
    • The new WTP: willingness to participate
    • Parent M, Plangger K, Bal A (2011) The new WTP: willingness to participate. Bus Horizons 54(3):219–229
    • (2011) Bus Horizons , vol.54 , Issue.3 , pp. 219-229
    • Parent, M.1    Plangger, K.2    Bal, A.3
  • 75
    • 72049132109 scopus 로고    scopus 로고
    • Being immersed in social networking environment: Facebook groups, uses and gratifications, and social outcomes
    • Park N, Kee KF, Valenzuela S (2009) Being immersed in social networking environment: Facebook groups, uses and gratifications, and social outcomes. CyberPsychology Behav 12(6):729–733
    • (2009) CyberPsychology Behav , vol.12 , Issue.6 , pp. 729-733
    • Park, N.1    Kee, K.F.2    Valenzuela, S.3
  • 76
    • 64349114226 scopus 로고    scopus 로고
    • College students’ social networking experiences on Facebook
    • Pempek TA, Yermolayeva YA, Calvert SL (2008) College students’ social networking experiences on Facebook. J Appl Dev Psychol 30(3):227–238
    • (2008) J Appl Dev Psychol , vol.30 , Issue.3 , pp. 227-238
    • Pempek, T.A.1    Yermolayeva, Y.A.2    Calvert, S.L.3
  • 77
    • 42349086578 scopus 로고    scopus 로고
    • MySpace and Facebook: applying the uses and gratifications theory to exploring friend-networking sites
    • Raacke J, Bonds-Raacke JB (2008) MySpace and Facebook: applying the uses and gratifications theory to exploring friend-networking sites. CyberPsychology Behav 11(2):169–174
    • (2008) CyberPsychology Behav , vol.11 , Issue.2 , pp. 169-174
    • Raacke, J.1    Bonds-Raacke, J.B.2
  • 78
    • 0012703766 scopus 로고
    • The role of involvement and opinion leadership in consumer word-of-mouth: an implicit model made explicit
    • Richins ML, Root-Shaffer T (1988) The role of involvement and opinion leadership in consumer word-of-mouth: an implicit model made explicit. Adv Consum Res 15:32–36
    • (1988) Adv Consum Res , vol.15 , pp. 32-36
    • Richins, M.L.1    Root-Shaffer, T.2
  • 79
    • 83755169348 scopus 로고    scopus 로고
    • Internet social networking: research state of the art and implications for Enterprise 2.0 (state of the art)
    • Richter D, Riemer K, vom Brocke J (2011) Internet social networking: research state of the art and implications for Enterprise 2.0 (state of the art). Wirtschaftsinformatik 53(2):89–103
    • (2011) Wirtschaftsinformatik , vol.53 , Issue.2 , pp. 89-103
    • Richter, D.1    Riemer, K.2    vom Brocke, J.3
  • 80
    • 79952024482 scopus 로고    scopus 로고
    • From generic to branded: a model of spillover in paid search advertising
    • Rutz OJ, Bucklin RE (2008) From generic to branded: a model of spillover in paid search advertising. J Mark Res 48(1):87–102
    • (2008) J Mark Res , vol.48 , Issue.1 , pp. 87-102
    • Rutz, O.J.1    Bucklin, R.E.2
  • 81
    • 70349496065 scopus 로고    scopus 로고
    • How brand community practices create value
    • Schau HJ, Muniz AM Jr, Arnould EJ (2009) How brand community practices create value. J Mark 73:30–51
    • (2009) J Mark , vol.73 , pp. 30-51
    • Schau, H.J.1    Muniz, A.M.2    Arnould, E.J.3
  • 82
    • 50249150805 scopus 로고    scopus 로고
    • Brand communities on the internet: a case study of Coca-Cola’s Spanish virtual community
    • Sicilia M, Palazon M (2008) Brand communities on the internet: a case study of Coca-Cola’s Spanish virtual community. Corp Commun 13(3):255–270
    • (2008) Corp Commun , vol.13 , Issue.3 , pp. 255-270
    • Sicilia, M.1    Palazon, M.2
  • 84
    • 84985084394 scopus 로고
    • Defining virtual reality: dimensions determining telepresence
    • Steuer J (1992) Defining virtual reality: dimensions determining telepresence. J Commun 42(4):73–93
    • (1992) J Commun , vol.42 , Issue.4 , pp. 73-93
    • Steuer, J.1
  • 85
    • 84874479541 scopus 로고    scopus 로고
    • Social media and political communication: a social media analytics framework
    • Stieglitz S, Dang-Xuan L (2012) Social media and political communication: a social media analytics framework. Soc Netw Anal Min. doi:10.1007/s13278-012-0079-3
    • (2012) Soc Netw Anal Min
    • Stieglitz, S.1    Dang-Xuan, L.2
  • 87
    • 84861774400 scopus 로고    scopus 로고
    • A review of Facebook research in the social sciences
    • Wilson RE, Gosling SD, Graham LT (2012) A review of Facebook research in the social sciences. Perspect Psychol Sci 7(3):203–220
    • (2012) Perspect Psychol Sci , vol.7 , Issue.3 , pp. 203-220
    • Wilson, R.E.1    Gosling, S.D.2    Graham, L.T.3
  • 88
    • 45649083153 scopus 로고    scopus 로고
    • Identity construction on Facebook: digital empowerment in anchored relationships
    • Zhao S, Grasmuck S, Martin J (2008) Identity construction on Facebook: digital empowerment in anchored relationships. Comput Hum Behav 24(5):1816–1836
    • (2008) Comput Hum Behav , vol.24 , Issue.5 , pp. 1816-1836
    • Zhao, S.1    Grasmuck, S.2    Martin, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.