Quality management benefits through the "soft" and "hard" aspect of TQM in food companies

TQM Journal

Volumn 26, Issue 5, 2014, Pages 431-444

  Psomas, Evangelos ^a   Vouzas, Fotis ^b   Kafetzopoulos, Dimitrios ^a  

^a UNIVERSITY OF IOANNINA   (Greece)

^b UNIVERSITY OF MACEDONIA   (Greece)

Author keywords

Food companies; Quality management benefits; Soft and hard TQM elements

Indexed keywords

CUSTOMER SATISFACTION; FACTOR ANALYSIS; LINEAR REGRESSION; PHILOSOPHICAL ASPECTS; REGRESSION ANALYSIS; TOTAL QUALITY MANAGEMENT;

BUSINESS PERFORMANCE; DESIGN/METHODOLOGY/APPROACH; EXPLORATORY FACTOR ANALYSIS; FOOD COMPANIES; FOOD SAFETY MANAGEMENT SYSTEMS; MULTIPLE LINEAR REGRESSION ANALYSIS; QUALITY IMPROVEMENT; TOTAL QUALITY MANAGEMENTS (TQM);

QUALITY MANAGEMENT;

EID: 84927562387     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/TQM-02-2013-0017     Document Type: Article

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