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Volumn 23, Issue 5, 2011, Pages 496-509

The impact of TQM implementation on the organizational performance of Iranian manufacturing SMEs

Author keywords

Iran; Organizational performance; Small to medium sized enterprises; Total quality management

Indexed keywords

COMPREHENSIVE ANALYSIS; CUSTOMER FOCUS; DESIGN/METHODOLOGY/APPROACH; IRAN; MEASUREMENT INSTRUMENTS; ORGANIZATIONAL PERFORMANCE; PERFORMANCE INDICATORS; PROCESS MANAGEMENT; QUALITY INFORMATION SYSTEM; QUALITY MANAGERS; RESEARCH LIMITATIONS; RESPONSE RATE; SERVICE INDUSTRIES; SMALL TO MEDIUM-SIZED ENTERPRISES; SUBJECTIVE EVALUATIONS; TOOLS AND TECHNIQUES; TQM IMPLEMENTATION;

EID: 80054912903     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542731111157608     Document Type: Article
Times cited : (143)

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