The structural relationships between TQM factors and organizational performance

TQM Journal

Volumn 22, Issue 5, 2010, Pages 539-552

  Fotopoulos, Christos V ^a   Psomas, Evangelos L ^a  

^a UNIVERSITY OF IOANNINA   (Greece)

Author keywords

Critical success factors; Greece; Organizational performance; Total quality management

Indexed keywords

BUSINESS PERFORMANCE; COMPETITIVE ADVANTAGE; CONFIRMATORY FACTOR ANALYSIS; CRITICAL SUCCESS FACTOR; CUSTOMER FOCUS; DATA QUALITY MANAGEMENT; DESIGN/METHODOLOGY/APPROACH; EMPLOYEE INVOLVEMENT; GREECE; MARKET SHARE; MEASUREMENT MODEL; ORGANIZATIONAL PERFORMANCE; QUALITY MANAGEMENT SYSTEMS; QUALITY MANAGERS; QUALITY PRACTICE; QUALITY TOOLS; SOCIAL ENVIRONMENT; STRUCTURAL EQUATION MODELLING; STRUCTURAL RELATIONSHIP; TOP MANAGEMENT;

COMPETITION; INDUSTRY; MANAGEMENT; QUALITY ASSURANCE; QUALITY CONTROL; RELIABILITY ANALYSIS; RESEARCH;

TOTAL QUALITY MANAGEMENT;

EID: 77956636794     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542731011072874     Document Type: Article

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