Sustaining a process of continuous improvement: Definition and key factors

TQM Magazine

Volumn 8, Issue 2, 1996, Pages 49-51

  Dale, Barrie G ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

COST EFFECTIVENESS; DECISION MAKING; INDUSTRIAL ECONOMICS; INDUSTRIAL MANAGEMENT; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING; COMMUNICATION; INDUSTRIAL RELATIONS; MANAGEMENT SCIENCE; PERFORMANCE; PLANNING; SUPERVISORY PERSONNEL;

LEADERSHIP; PEOPLE DEVELOPMENT; CONTINUOUS IMPROVEMENTS;

TOTAL QUALITY MANAGEMENT;

EID: 0029727781     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789610114867     Document Type: Article

References (5)

1. BS 7850 Total Quality Management, Guide to Management Principles, Part 1, 1992.
2. BS 7850 Total Quality Management, Guide to Quality Improvement Methods, Part 2, 1992.
3. European Foundation for Quality Management (EFQM), Total Quality Management: The European Model for Self Appraisal 1995: Guidelines for Identifying and Addressing Total Quality Issues, EFQM, Brussels, 1995.
4. United States Department of Commerce, 1995 Application Guidelines, Malcolm Baldrige National Quality Award, National Institute of Standards and Technology, Gaithersburg, 1995.
5. Juran, J.M. (Ed.), Quality Control Handbook, McGraw-Hill, Maidenhead, 1988.